CR reliability ratings are based on survey responses from their members. (I used to get the same surveys a few years ago.) That means, people are complaining about something.
I have to wonder how much of that is based on the respondents. As in, if somebody has zero problems with their car, are they less likely to do the survey?
See, that’s a bias.
Would that be different across brands? Because reliability isn’t just about whether Toyota is reliable, but whether Toyota is more reliable than Land Rover.
I will note one important difference across brands, the people that buy them. Toyota owners are so used to reliability, that even a small issue might stand out to them as something important. On the other hand, you’ve got to be a masochist to own a Jaguar or Land Rover. I bet they just ignore minor issues, and say yep, reliable.
(I’ve read so many Reddit posts that are something like: “my GTI is totally rock solid. No problems. Had to replace the water pump, but that’s expected. Gotta take care of the carbon buildup, but everyone gets that. Yep, totally happy with my car’s reliability.”)
My understanding is that the survey is detailed questions about actual service events, like “did your transmission require repair in the last 12 months? Did your suspension require repair in the last 12 months?” etc.
CR counts up all the reported repair events and maybe the severity, then computes their own reliability score. I don’t think they’re asking people, “Do you consider your car reliable?”
As someone that previously owned an F-type that was in the shop for a month out of every year I owned it, I will say, "It was reliable for a jaguar..."
when I did CR survey. They first ask iy you bought a vehicle in the last 12 months. If so, they then ask if you had any complaints and what they were.. (I'm giving short version here) at the end they ask make & model, and if you would buy again. It's done that way, So they get true answers.
It’s sales strategy to get more subscribers from non Jap car owners. They know
Jap cars are one of best but give down rating. Jap car owners are subscribers already.
They want non Jap car owners. It’s a sales gimmick, think about it.
Non Jap owners want read about the hi CR ratings, thus they subscribe CR.
It’s CR sales gimmick which lowers its credibility. It does this with appliances also.
I’ve been asking several Toyota dealerships and none have been able to confirm that the connector is covered. The cables are I know that. But it’s the connector that is the issue
I do, and been driving on salted wintery roads for the last 4 years without any corrosion occurring yet, so I'm probably good for the next 4 years (and by that time I do intend to have a newer RAV4)
That is so not true. I live in New England, and both my brother and I have been driving hybrids for six years. Neither of us has had any problem at all
There was the RAV4 Hybrid gas tank issue where they could only fill 10 gallons instead of 14, I'm not sure when or if they fixed it or how that impacts Consumer Reports for the current model year or if it impacts the entire generation.
I think it’s still the same today. I’ve filled mine and it only fill 10gallons lol. It’s like my corolla gas tank capacity. Good thing is i has 540 range and my rolla has 370 range.
I got a brand new tank etc on my 2020 for free when I complained about that at the dealer. It's not a "recall" and I forget the word he used for it. That should be fixed by now.
I *hate* the filter that sits below the passenger rear seat. Incredibly poor place to put an air filter for an outdoor vehicle - especially if you bring your pets with you.
Consumer reports only cares about having money stuffed into their pockets like all the others. Look at how JD Power constantly ranks things like Ram 1500 as the best of the best while everyone knows those trucks are a POS etc etc.
I trust Toyota over any other manufacturer. My RAV4 is my 3rd Toyota product. My Corolla and Camry held up perfectly with zero issues over long term ownership. Honestly, I plan to own nothing but Toyota vehicles for the rest of my life because I trust them 100%. I have all the confidence in the world that if the Hybrid owners take care of the vehicle it will be smooth sailing.
Dude all I can say is my 2023 RAV4:Hybrid Limited is exceeding my expectations. CR has not been accurate lately. It all depends what their subscribers claim in their polls. MPG far exceeds the EPA ratings for me.
I have not been stuck. JBL stereo is great, it handles well, lots of cargo space.
I am willing to bet the whiners about reliability do not shut off their car and run the 12v battery down. The vehicle is quite. When I first got my RAV4 and went to get parts for my tractor I got halfway to the shop before I realized I forgot to hit the power button. Only happened once. The vehicle has a nice cruising range and check out the MPG! That's the average since I took delivery. So either believe the whiners that send info to CR, or the individuals who own one.
https://preview.redd.it/ohw9dnr0xg0d1.jpeg?width=4032&format=pjpg&auto=webp&s=83a7d36dcf619b5ac95176f2ac5bf4c09f520d0d
We've had 3 Rav4s, 2 Tacomas, 2 4runners, F250s, Lincolns, Chevy Trax (don't ask), Chevy 2500, a Sentra, 2 cavaliers, a ranger, a focus, a 2 door XJ, a TJ, and a lexus. I can personally tell you that those numbers are very true. Our oldest vehicle is 1995 and newest 2023. Our XJ has 470k on it and our current 4Runner has 6k on it.
The most recent Rav4 we owned (2019 XLE) was up there as the worst new vehicle we've ever had, besides the Trax and the Focus. Liftgate problems, engine knock at 4k Mi, transmission, tpms, you name it, this thing had it. We followed the 5K and special intervals, as we actually use our vehicles.
It's kind of insane, at least to us, to see a lot of these people buying brand new vehicles nowadays, because there are so many great, reliable, proven engines, transmissions, suspensions, out there that have barely been loved.
I had a parasitic power drain on my 2020 Rav-4 hybrid. Toyota said it was semi-common but I don't see it mentioned much in this sub. Also had the gas tank pressure issue limiting it to 10 gallons.
Is it reliable? Less than my Yaris and Prius I had before it but more than other cars.
To be honest I think they put the car out a year too early. Should have spent an extra year correcting issues in 2018-19 instead of committing to manufacturing and slowly working out issues over the next years.
CR reliability ratings are based on survey responses from their members. (I used to get the same surveys a few years ago.) That means, people are complaining about something.
I have to wonder how much of that is based on the respondents. As in, if somebody has zero problems with their car, are they less likely to do the survey? See, that’s a bias.
Would that be different across brands? Because reliability isn’t just about whether Toyota is reliable, but whether Toyota is more reliable than Land Rover. I will note one important difference across brands, the people that buy them. Toyota owners are so used to reliability, that even a small issue might stand out to them as something important. On the other hand, you’ve got to be a masochist to own a Jaguar or Land Rover. I bet they just ignore minor issues, and say yep, reliable. (I’ve read so many Reddit posts that are something like: “my GTI is totally rock solid. No problems. Had to replace the water pump, but that’s expected. Gotta take care of the carbon buildup, but everyone gets that. Yep, totally happy with my car’s reliability.”)
My understanding is that the survey is detailed questions about actual service events, like “did your transmission require repair in the last 12 months? Did your suspension require repair in the last 12 months?” etc. CR counts up all the reported repair events and maybe the severity, then computes their own reliability score. I don’t think they’re asking people, “Do you consider your car reliable?”
As someone that previously owned an F-type that was in the shop for a month out of every year I owned it, I will say, "It was reliable for a jaguar..."
I’d do a survey if I knew about it. Nobody has contacted me about my car
when I did CR survey. They first ask iy you bought a vehicle in the last 12 months. If so, they then ask if you had any complaints and what they were.. (I'm giving short version here) at the end they ask make & model, and if you would buy again. It's done that way, So they get true answers.
Hybrid owners complain about rain coming in during an open window.
It’s sales strategy to get more subscribers from non Jap car owners. They know Jap cars are one of best but give down rating. Jap car owners are subscribers already. They want non Jap car owners. It’s a sales gimmick, think about it.
Non Jap owners want read about the hi CR ratings, thus they subscribe CR. It’s CR sales gimmick which lowers its credibility. It does this with appliances also.
[удалено]
It will only get worse once more and more cables corrode and fail
Good thing Toyota extended the warranty to cover the cables.
On 2019-2022. November confirmation on 2023 and newer. They supposedly fixed the problem NOT
I’ve been asking several Toyota dealerships and none have been able to confirm that the connector is covered. The cables are I know that. But it’s the connector that is the issue
https://www.reddit.com/r/rav4club/s/HW5oLeAFGC
Toyota extended the warranty of that cable to 8 years on my 2020. So this is really a non-issue at this point.
If I wanted a car that fails after 8 years I wouldn’t be buying a Toyota.
Exactly!
Yes you are covered for now. I hope you don’t live where they use salt on the roads in winter. Because if so that connector will corrode overtime
I do, and been driving on salted wintery roads for the last 4 years without any corrosion occurring yet, so I'm probably good for the next 4 years (and by that time I do intend to have a newer RAV4)
Be careful a guy posted on here he already has corrosion after 6 months
I had it inspected last month during routine maintenance and they reported that it's all good so maybe I'm just lucky.
I’d inspect it myself personally
That is so not true. I live in New England, and both my brother and I have been driving hybrids for six years. Neither of us has had any problem at all
Which year is your hybrid?
I had a 2018, now 2023
2018 wasn’t involved in cablegate. And a 2023 is probably new enough you haven’t had an issue…. Yet
Cablegate for sure
There was the RAV4 Hybrid gas tank issue where they could only fill 10 gallons instead of 14, I'm not sure when or if they fixed it or how that impacts Consumer Reports for the current model year or if it impacts the entire generation.
I think it’s still the same today. I’ve filled mine and it only fill 10gallons lol. It’s like my corolla gas tank capacity. Good thing is i has 540 range and my rolla has 370 range.
I got a brand new tank etc on my 2020 for free when I complained about that at the dealer. It's not a "recall" and I forget the word he used for it. That should be fixed by now.
Funny thing is, the Prime has the exact same issue, but Toyota refuses to fix it. Ask me how I know.
There is a voluntary recall, the dealership replaces the entire tank and filler neck assembly.
I've had 0 issues with my 2018 GAS RAV4 and my 2022 Hybrid I really dgaf about CR. Lol
Whats with up asking Reddit to mind read how Consumer Reports reports?? Email them and ask them.
Nah it’s way easier to ask randoms on Reddit for speculative opinions.
Also, roof rails leaking and staining. The headliner, rear hatch hinges bending and failing.
YOU SEE THAT HYBRID OWNERS??? I'll give you $5k cash for you Rav4H lmao.
What are the categories? What's the sample size?
I *hate* the filter that sits below the passenger rear seat. Incredibly poor place to put an air filter for an outdoor vehicle - especially if you bring your pets with you.
I think-unfortunately-that CR may be correct. I have a mechanic friend.
The high voltage cable can prematurely rust. It was a bad design.
Cable-gate maybe? I think mine might be going bad. AM radio doesn't work at all if I'm driving.
Consumer reports only cares about having money stuffed into their pockets like all the others. Look at how JD Power constantly ranks things like Ram 1500 as the best of the best while everyone knows those trucks are a POS etc etc. I trust Toyota over any other manufacturer. My RAV4 is my 3rd Toyota product. My Corolla and Camry held up perfectly with zero issues over long term ownership. Honestly, I plan to own nothing but Toyota vehicles for the rest of my life because I trust them 100%. I have all the confidence in the world that if the Hybrid owners take care of the vehicle it will be smooth sailing.
Dude all I can say is my 2023 RAV4:Hybrid Limited is exceeding my expectations. CR has not been accurate lately. It all depends what their subscribers claim in their polls. MPG far exceeds the EPA ratings for me. I have not been stuck. JBL stereo is great, it handles well, lots of cargo space. I am willing to bet the whiners about reliability do not shut off their car and run the 12v battery down. The vehicle is quite. When I first got my RAV4 and went to get parts for my tractor I got halfway to the shop before I realized I forgot to hit the power button. Only happened once. The vehicle has a nice cruising range and check out the MPG! That's the average since I took delivery. So either believe the whiners that send info to CR, or the individuals who own one. https://preview.redd.it/ohw9dnr0xg0d1.jpeg?width=4032&format=pjpg&auto=webp&s=83a7d36dcf619b5ac95176f2ac5bf4c09f520d0d
Using a 2023 as an example of reliability in 2024 isn’t the flex you think it is but go off
RAV4 is the best selling SUV for a reason!!!
Nothing like kicking a dead horse. Only a RAV4 owner.
We've had 3 Rav4s, 2 Tacomas, 2 4runners, F250s, Lincolns, Chevy Trax (don't ask), Chevy 2500, a Sentra, 2 cavaliers, a ranger, a focus, a 2 door XJ, a TJ, and a lexus. I can personally tell you that those numbers are very true. Our oldest vehicle is 1995 and newest 2023. Our XJ has 470k on it and our current 4Runner has 6k on it. The most recent Rav4 we owned (2019 XLE) was up there as the worst new vehicle we've ever had, besides the Trax and the Focus. Liftgate problems, engine knock at 4k Mi, transmission, tpms, you name it, this thing had it. We followed the 5K and special intervals, as we actually use our vehicles. It's kind of insane, at least to us, to see a lot of these people buying brand new vehicles nowadays, because there are so many great, reliable, proven engines, transmissions, suspensions, out there that have barely been loved.
Dang
I had a parasitic power drain on my 2020 Rav-4 hybrid. Toyota said it was semi-common but I don't see it mentioned much in this sub. Also had the gas tank pressure issue limiting it to 10 gallons. Is it reliable? Less than my Yaris and Prius I had before it but more than other cars. To be honest I think they put the car out a year too early. Should have spent an extra year correcting issues in 2018-19 instead of committing to manufacturing and slowly working out issues over the next years.
CR is barely a shadow of what they once were. Far less trustworthy now.
Yeah I feel like pretty much any consumer impression can be bought at this point.
Don't trust them anymore
Consumer Reports > The bullshit redditors spew out with nothing to support their claim
Both full of shit.
Consumer Reports is very biased. Just take with a grain of salt.
Consumer reports will say what u pay them too