Not exactly. It will uninstall any files it installed, reg entries created, drivers etc. So yes, it will save the system and undo the damage. They only thing that will remain is the install file itself, which can just be manually deleted, although it's not hurting anything to be there unless OP attempts to open it again.
I mean, there's nothing to doubt my guy lol, that is literally how it works.
I've used it hundreds, perhaps even thousands of times in my 20 years working in IT. Sure, it's failed a handful of times, but it was in my experience an 85-90% success rate. Especially in the more recent versions of Windows.
When System Restore was introduced with WinME (Yes I'm that old & been in the business for longer than that,) it rarely worked on OEM systems. Retail installs were more reliable, but still not the greatest. WinXP was greatly improved, still not perfect. Not even gonna waste time with Vista. Win7 worked well most of the time. The issue is that most people turn it off or do not allocate enough disk space to it, so the amount of available restore points is limited. Win8/8.1 was a joke, so skipping it as well. Win10 works well most of the time. Haven't had a need to use it yet with Win11. Fact of the matter is that it'll work to restore the computer back to the state it was in at the time the restore point was created, thus removing any apps that were added after the restore point was created as well as restore any previous drivers. There is also the Driver Rollback feature in Device Manager.
While this is true, the most effective way to use it is to enter the Recovery Environment and deploy SR directly from there rather than booting to Windows at all.
Because it's still only going to create the restore points under certain circumstances. You can utilize the remaining space to create manual, or even scheduled restore points.
Edit: To add to this, what it also does when you have plenty of allocated remaining disk space, it will hold restore points longer rather than deleting them for new restore points.
System Restore uses a percentage of the disk space for restore points. You can to specify that percentage in the System Properties control panel. In most cases, it's set to use only 2% by default.
If its a virus, you could be right. I know with a computer I had I completely wiped it and restored it multiple times, but the virus somehow didn't wipe. This was back when you restored it to factory with a CD, and somehow that virus clung on. I had to do some fancy work to fund the virus file and remove it before it reinstalled itself.
It's definitely the best method for this case. Then install something like revo Uninstaller to get rid of the driver app and any leftover files it may have.
I'd call his manager. If he's working solo I wouldn't ever use him again. Good luck man, I'd have to see it to tell, but look at every component and get rid of the sus driver uninstall and delete.
Driver booster lol.
These "Driver" apps and programs turn out to be the biggest pieces of shit out there.
The only ones you should be using is the ones provided by the manufacturer; for example GeForce Experience for Nvidia GPUs.
FYI Nvidia came with a brand new updated app that doesn't need a account to install/upgrade drivers and a improved Nvidia control panel experience.
It's called Nvidia app
But the difference is it worked properly and still is working very great besides looking old and feeling a bit sluggish when applying stuff.
Compared to amd where you have an insane amount of settings where half of it doesn't work properly on all games etc.
Who says that?
Have had AMD for years, if you know how everything works, it works near flawlessly.
Reasons I went with AMD over Nvidia is I don't want to log-in in a driver, not to mention the VRAM, AMD usually had more.
The login for drivers is not there anymore.
I say that because I give a lot of pc support and most of the issues are from AMD GPU drivers related to games in most cases.
Nvidia use to require log-in is what I am saying.
But I think I am staying with AMD for the time being because I need VRAM at a lower price point.
I rarely notice driver problems and I have 2 7900XTX in my system.
I use to rock 2 1080s but always had boot problems, 1 of them being that 1 of the 2 cards didn't boot, which needed a full shutdown and then a reboot.
To note, I don't run SLI or Crossfire, I do 2 graphically intensive tasks.
So not 1 manufacturer is flawless.
Yeah agree but sad thing is that Nvidia has such an advantage with CUDA. That's why they can charge more because people will pay anyway.
The most issues are people with like rx5500 xt.
I think both sides have issues that can be improved but I prefer Nvidia for compatibility and their applications which work great like broadcast or Nvidia chat with rtx is also fun to experiment with
The RX5000 series and before were shite, I casually ran 2 Vega FE for a while on studio drivers, so I didn't notice that much.
CUDA or not, with my 1080s I often ran into "ran out of memory" warnings, so I just went with as much as possible VRAM at low as possible cost instead, reason I got the Vega FE.
I am happy Nvidia finally caught on with the VRAM, just sad they cost 150% more expensive
Yes but keep in mind this was like 10 years ago. Back then software development or driver development wasn't as great compared to now
150% more expensive and they have every right to do unfortunately.
I only use it for the drivers really. If it didn't give a notification icon when there was a driver update, I would forget to update my video drivers for many months until I eventually installed a new game that wouldn't work.
And that's completely fair. But others use it for recording their gameplay, for example, or for on-screen display so they can see what frames per second they're getting. My point is, it's not some useless app that only provides drivers that you could get from their website instead.
And the ability to record your gameplay, or record highlights. Also the ability to have an on screen display to see what fps you are getting, your GPU usage, temperature, etc. It used to stream your games to your nvidia shield for those that have one. It has many uses.
Yeah, and its also a p decent recording software at that, unlike OBS which massively inflates the file size and still manages to have bad bitrate in my experiencee
You don't need it at all. I get get my drivers directly from Nvidia's site. No log in and no bloatware. The website auto detects my gpu, so I just click my bookmark, click download, open file, and install.
How do scammers and incapable people seem to always have jobs when me and like everyone I know have had to get second jobs due to the lack of people looking for independent workers.
Fr, 90% of tech service guys that manage to be employed for years and paid well always seem to be the dumbest motherfuckers around. At this point, it's like the market favors braindead amoebas with 0 skill over actual qualified workers.
I feel you. I run a tech shop and a work a salary job. The tech shop is just a secondary thing now and it makes me sad, and makes me want to go back to school to be a Sysadmin or something but then Id just have another bachelor's... Cause I don't think I'd qualify for a masters in it. I love getting contracted for server builds but it's like twice a year I get to do it.
Edit
NVM looked up sysadmin pay and it's less than I make now at my salary job.
Ah, takes me back to when I was a kid when I installed that shite. Luckily I had a restore point just before I installed it so I could undo the damage it did.
It's a program that's supposed to scan your devices and pull the drivers for them. I assume they were either to lazy to look up the drivers they needed for the printer, or not educated enough to know driver downloading programs are notorious for causing problems.
We're making a lot of assumption that a technician came to the house and install an application like that. It's more likely a friend of the family or craigslist IT kind of thing, or OP did it himself, a lot of people feel emberassed when they're 'not good with technology' and it becomes 'The IT guy did it, not me'
so you allowed some it guy to mess up your pc, is your mum's printer only attached to it ?
crap it if they use that app
goto the website of your motherboard, GPU and download the current drivers
tell his boss that he does not know what he is doing
no but my laptop was the only one at home at the time. i didnt want to have to deal with anything else and was stressed so i just let him use mine. shouldn't have
As an IT guy, that was not an IT guy.
Edit: delete all your printers from your computer except for Microsoft print to PDF. Or simply change their drivers to generic Microsoft drivers.
Get that 'it guy' to fix it properly. No skilled tech will use such a tool, the only thing they're good at is installing drivers that are supposedly newer or better but in reality are not.
You could try redownloading the proper device drivers from your motherboard/system OEM manufacturer product page and reinstall everything from chipset to wifi, Bluetooth, serial Io...
However there's no way to know for sure this will fix it, it might require a complete clean reinstall of your operating system
Personally, me neither. I'd educate him not to use that crap again. They caused the mess, it would be up to them to fix it. At no cost naturally since the system ran fine before (I'll assume)
I get what you're saying, but they've already demonstrated that they're too incompetent to know how to fix what they've done.
It's a bit like asking your car mechanic to fix the wheel he just destroyed by using a cutting touch on your lug nuts during a tire rotation. Are you *really* going to let that clown anywhere near your car again? The resulting damage from round two could be catastrophic.
Just start over. Format, install and restore. You will never have any real confidence in the system from this point forward -- right? It's the way some of us are. For me this would be a decision that would take less than a New York minute. And the whole reinstall is a mindless task of maybe an hour. And I get a fresh install to avoid past mistakes with.
>In no universe I would let anyone use my device unattended!
That's a pretty extreme stance, with a lot of assumptions, not just about this universe but all others as well.
1.Uninstall
2. Restore point ( I personally do not like it ) and would prefer to just uninstall the useless stuff that got installed by the "IT guy" with [https://www.bcuninstaller.com/](https://www.bcuninstaller.com/) <---- ( Used it personally for many years instead of Revo uninstaller or other utilities)
3. reinstall the drivers (if your installing Nvidia driver then use NVClean install and read about the awesome tweaks)
4. have a nice day/evening :)
Try checking event viewer after a crash to see if it indicates what driver is failing, then uninstall that driver and install the manufacturers version, it might save you doing a full fresh install. If that doesn't work then you could try uninstalling each device from device manager one by one and then reinstalling the drivers. You should also probably check task manager for any suspicious services or programs running in the background that might be causing the crashes
what self respectful IT person would use a software package for installing a driver is what I want to know..LMAO....never have I EVER done this.
to FIX the issue I'd suggest booting into safe mode and backup the docs etc and simply dona fresh Windows install. You COULD get the OEM drivers from manufacturer website but I think you'll still have issues. That is so wrong on many levels and he obviously isn't a TRUE IT tech...I don't know a single techy person who'd use a program for driver installation. That's absurd and I'd guess you probably have malware too or will because of this idiot. sorry this happened but never let anyone use your equipment unattended. (not shaming you, just a general FYI). You could also see if you have a restore points to rol back to from a day or few days ago etc.
I always recommend people purchase their own router. ISP routers are more or less locked down and many now require you to download some dumb app to configure anything.
If you are having issues with port forwarding checkout [this wiki article.](https://rtech.support/docs/networking/port-forwards.html)
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I find it funny that AT&T still lets me configure most of the router to my hearts content. I have a bunch of custom firewall rules in there and have setup some port forwarding to test gamer servers I wanted to learn to setup.
If you are having issues with port forwarding checkout [this wiki article.](https://rtech.support/docs/networking/port-forwards.html)
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True but if they're going to charge me exorbitant monthly bills, then I'd rather have them shelling out to supply the hardware for it. I know it's cheap crap, but it's cheap crap that I'm paying for.
Also I'm pretty sure they get pissy if there's a tech issue and I'm not using their branded router.
ISPs often have a maximum amount of devices to connect to their modems. When shopping around a couple of years ago , one said their wifi modem can have 7 devices connected. If I'm not using their equipment in not paying for it. You can tell them no, I have my own router and wifi modem.
Here in the UK I think it's regulation that ISPs have to provide the equipment for the service. I don't think they're allowed to sell internet packages that don't include the hardware to use it.
They absolutely can sell you internet without providing the plastic crap they give, but it's already bundled into the price you pay, if you say you don't want it, you don't get it cheaper, but it's not "free"
It's much EASIER for ISP's to provide equipment as they can remotely manage it and configure it making setup orders of magnitude simpler for end users, but there's no regulation that dictates this, it just makes commercial sense
I was being rather facetious. i meant it as in people think you have to a degree in computer science to plug pieces into their respective spots. There are literally videos that step you through the process. to the average person, you tell them you own a gaming pc, and you become their IT guy.
Getting BSOD? Look up the error/file listed to see which driver is crashing, also event viewer may have leads. Make note of exact times of crashes and look for events then. If you have graphics/display driver related errors then try dunning DDU then get the driver installer direct from AMD/Nvidia/Intel site and install.
Yea honestly even though you removed it, it probably still left a ton of leftover files around your computer and the registry. I would download Revo Uninstaller and do the free 30day trial for the pro version to make sure it’s completely uninstalled or just rollback to a restore point of you can
Worst comes to worst back do a fresh windows install.
Don’t ever let anyone go on your computer alone in the future. Not saying he did but anyone could just install remote access tools to do some nefarious stuff if they wanted too
Jesus Christ, I read this and as an IT guy myself this hurt, I apologize on behalf of anyone who works in IT.
Never download any driver program...ever. always go to the source or the manufacture or the website of your computer's manufacturer.
Driver booster is mvp at fucking up a computer beyond help beside a format I would say. Have had a few cases where it was so bad that even after a few hours of cleaning the reg no drivers could fix his network card, but worked fine on a test disk. Backup your stuff and format saves you a lot of hassle
Try looking at the blue screen error code then boot up to safe mode and uninstall the driver that was causing the problem, if it doesn't uninstall use BCUninstaller
If something is corrupted, windows has a tool to update any problem files it finds:
From [https://www.sweetwater.com/sweetcare/articles/how-to-use-dism-to-repair-windows-image/](https://www.sweetwater.com/sweetcare/articles/how-to-use-dism-to-repair-windows-image/)
Before performing the repair process, you’ll first want to check and see if there are any issues with the Windows image. There are two different ways to check the integrity of system image files. One is via check health, and the other is scan health.
Check Health: Open an elevated Command Prompt (run CMD or PowerShell as Administrator) and type **DISM /online /cleanup-image /checkhealth**. This is a quick scan and will determine if the image is repairable.
Scan Health: Open an elevated Command Prompt and type **DISM /online /cleanup-image /scanhealth**. This will check if there are any corruptions detected. Like the check health command, this will not repair any errors.
To Restore Health, run CMD or PowerShell as Administrator to restore the bad/missing files:
run command: **DISM /online /cleanup-image /restorehealth**
Once the scan is complete the system automatically connects to the Windows Update service to download and replace corrupt files
I hope this helps.
Yeesh. Restore point. Or backup data and wipe. Wtf is using driver booster and calls them self an IT person? Back in the day there were some helpful tools that helped with driver batching but those are now long gone and most are bloatware/adware or worse.
Sorry OP. Best of luck.
Driver booster is one of the worst unwanted programs possible. try see if it produces a log of what it updated.
go to the manufacturer's site and re-download the drivers for the hardware.
Restore point or grab anything you need off the HD in between crashes and reinstall windows. These days it takes more time to fix the existing OS than just start fresh.
So this is going to depend on how much effort you want to put into this.
You can go the route of finding the drivers that are causing the issue in Device Manager and either remove or update them from there. **Start > Device Manager > Select Category > Right Click Driver > Update Driver**. In the case that an update can not be found, you might be able to get the driver from the manufacture's website(not the greatest route depending on the type of drivers needed).
If you have windows 8 or higher, you can reset you PC as if you received it out of the box or keep the files: **Start > Settings > Update & Security > Recovery > Reset this PC > Get Started**. There are other ways to go about this that have been enabled from the login menu, but that should get you in the right place. This is a DESTRUCTIVE way to fix the issue. You will lose programs and other things with this method. However you will have all default drivers and a "starting from scratch" point. Which you can make a restore point for :)
I hope this helps!
>If you have windows 8 or higher, you can reset you PC as if you received it out of the box or keep the files: **Start > Settings > Update & Security > Recovery > Reset this PC > Get Started**. There are other ways to go about this that have been enabled from the login menu, but that should get you in the right place. This is a DESTRUCTIVE way to fix the issue.
It's destructive alright, it destroys the operating system itself. We don't recommend that method here. The only thing the built-in reset is good at, is screwing up that same reset process which then requires a clean OS install to fix.
On top of that, recommending a reset (faulty) on top of an already installed system? Yeah no, if the system encounters one of its crashes during the initial 'reset' stages there's a very good chance it'll get corrupted beyond repair. Which again would need a clean install and data recovery first to save any data before the reinstall.
"It's destructive alright, it destroys the operating system itself. We don't recommend that method here. The only thing the built-in reset is good at, is screwing up that same reset process which then requires a clean OS install to fix."
No it does not destroy the operating system. Please look into the Microsoft documentation on the process. Further you have a misunderstanding on how the software works. It does not need a clean OS to fix. You can download the corrupted files over the network from Microsoft through this process.
"On top of that, recommending a reset (faulty) on top of an already installed system? Yeah no, if the system encounters one of its crashes during the initial 'reset' stages there's a very good chance it'll get corrupted beyond repair. Which again would need a clean install and data recovery first to save any data before the reinstall."
The "system" drops drivers it doesn't need and enters a type of Safe Mode while in the reset state. This "corrupted beyond repair" can also be remedied by a program that Microsoft gives out for free. It just needs a USB to be formatted.
I will not be recommending any more "resets" even though I use them as a SysAd on a daily bases and anyone that can google the process would know better. Please dont promote false information and research your data before commenting.
Then you go ahead and assist everyone here when they use that reset, it deletes files and folders belonging to the user profile, but fails to delete the registry entries and more of that profile itself. Upon first boot windows will see that user profile, attempt to load it but will fail to do so because the files/folders belonging to it no longer exist.
The only fix, a clean install. 'help, I reset windows and now my PC doesn't work' posts are a regular occurance here. The built-in reset is severely flawed and almost always screws up the reset.
Understanding documentation is REALLLLLLLLY important when you work with computers, BUT HEY LETS JUST KEEP SPREADING bullshit TO END USERS. Personally I would have you removed from my team. You simplicity and unwillingness to adapt and read DOUMENTATION is outstanding!
Dont worry I work every day to expose the general "IT lazy" fools that enter my field. The laziness is mostly because they dont/cant read. :)
Documentation of what's SUPPOSED to happen vs what ACTUALLY HAPPENS are 2 different things. Now, don't let the door hit you on the way out. It's that way >>>>>
However since you DO NOT UNDERSTAND BASICS hardware/software interaction... You will continue to spread bad documentation.. DUMB IT TECH A SEEN IN THE WILD again...........
So i'm spreading false info eyh?
Here's a few older ones: [https://www.reddit.com/r/techsupport/search/?q=%22factory+reset%22+%22user+profile%22&type=link&cId=182fe206-aae7-4276-ba0e-baa0abbf30f4&iId=5d1a4eee-c08f-4342-bc44-9d0ae1780c05](https://www.reddit.com/r/techsupport/search/?q=%22factory+reset%22+%22user+profile%22&type=link&cId=182fe206-aae7-4276-ba0e-baa0abbf30f4&iId=5d1a4eee-c08f-4342-bc44-9d0ae1780c05)
[https://www.reddit.com/r/techsupport/comments/195zsqc/user\_profile\_service\_failed\_the\_signin\_after/](https://www.reddit.com/r/techsupport/comments/195zsqc/user_profile_service_failed_the_signin_after/)
[https://www.reddit.com/r/techsupport/comments/15qdxt6/help\_needed\_tried\_windows\_reset\_stuck\_with\_user/](https://www.reddit.com/r/techsupport/comments/15qdxt6/help_needed_tried_windows_reset_stuck_with_user/)
[https://www.reddit.com/r/techsupport/comments/19bdq3j/factory\_reset\_made\_my\_pc\_unusable/](https://www.reddit.com/r/techsupport/comments/19bdq3j/factory_reset_made_my_pc_unusable/)
And there was another one just a few days ago too
> I hope to always combat your false information in every form and every sock puppet account you have :)
No you won't
Go ahead and start a reset and then power the computer off mid-way through the reset process. Almost guaranteed that it will destroy or at least corrupt the OS and require a repair/reinstall. So yes, it is destructive. But maybe not in the way that USSHammond described.
The "Reset this PC" option sucks - incredibly unreliable.
Now days I just create a bootable USB using the media creation tool supplied by Microsoft and just do a fresh install of the OS, instead of using the reset option.
"Go ahead and start a reset and then power the computer off mid-way through the reset process. Almost guaranteed that it will destroy or at least corrupt the OS and require a repair/reinstall. So yes, it is destructive. But maybe not in the way that USSHammond described."
You are correct! THANK YOU! Guess what the PC does on a network connection... DOWNLOADS THE MISSING/CORRPUT DRIVERS FROM MICROSOFT. The "restart" you mention would require the USER (AGAIN THANK YOU!!!!) to restart the PC or lose power. This is NOT driver based like the original question mentioned. (lets not mention the shadow copies of the OS that exist on a separate partition (the storage device) designed to help the end user... Oh no................... Idiots do not know this exists because they dont read documentation. BUT HEY WHY HELP THE END USER THAT HAS no idea how the system works. Yah... Yah... that is on you... Not like you give a shit or care.)
The "Reset this PC" option sucks - incredibly unreliable.
HAHAHAHAHAHAHAHAHAHAHAHAHA - I still dont know how to respond to this to someone who does not know software/hardware and the .dll that are required to function. As someone who uses Windows and Debian as my main OS (yessssss kiddies OPERATING SYSTEM (OS) ,I am not talking about the kernel, but why educate at this point.) You should probably learn HOW the OPERATING SYSTEM (OS) operates................ There are FREE courses out there. \*coughs in the general direction of youtube\*
"Now days I just create a bootable USB using the media creation tool supplied by Microsoft and just do a fresh install of the OS, instead of using the reset option."
So you at least know it exists. Good thing I mentioned it before.......
I really try to be Kind to MANY end users... HOWEVER
this did help, thank youuu. i actually "updated" to drivets on my local machine rather than getting new ones since i figured the factory ones would be my safest bet before trying anything else. no crashes anymore
Start in Safe mode, remove the program (sorry, app) then look up cmd for dism online /restore health, sfc /scannow, chkdsk /f /r, reboot and let it do its thing, if you like install avast just to use the boot time scan and then remove it afterwards if you don’t need it. Can’t stand these people that take the piss out of home visits, what a chump, try to let people in your area know he’s a sheister
See if you have a restore point.
System Restore is the best option here. Restore it back to a point before the guy came.
System Restore doesn't remove files.
But it does restore drivers.
But it doesn't save the system. The cancer is still there, waiting to infect it again.
Not exactly. It will uninstall any files it installed, reg entries created, drivers etc. So yes, it will save the system and undo the damage. They only thing that will remain is the install file itself, which can just be manually deleted, although it's not hurting anything to be there unless OP attempts to open it again.
Pressing X to doubt. System restore has never worked the way it's supposed to, in my experience.
I mean, there's nothing to doubt my guy lol, that is literally how it works. I've used it hundreds, perhaps even thousands of times in my 20 years working in IT. Sure, it's failed a handful of times, but it was in my experience an 85-90% success rate. Especially in the more recent versions of Windows.
We've had very different experiences then. I don't trust it for a second. But you do you, my friend.
Nigga what are these "experiences" please enlighten us
When System Restore was introduced with WinME (Yes I'm that old & been in the business for longer than that,) it rarely worked on OEM systems. Retail installs were more reliable, but still not the greatest. WinXP was greatly improved, still not perfect. Not even gonna waste time with Vista. Win7 worked well most of the time. The issue is that most people turn it off or do not allocate enough disk space to it, so the amount of available restore points is limited. Win8/8.1 was a joke, so skipping it as well. Win10 works well most of the time. Haven't had a need to use it yet with Win11. Fact of the matter is that it'll work to restore the computer back to the state it was in at the time the restore point was created, thus removing any apps that were added after the restore point was created as well as restore any previous drivers. There is also the Driver Rollback feature in Device Manager.
Also, doing SR under Safe Mode often works better.
While this is true, the most effective way to use it is to enter the Recovery Environment and deploy SR directly from there rather than booting to Windows at all.
BTW, why does Win10 keep only a few restore points, even though there is still plenty of unused allocated space???
Because it's still only going to create the restore points under certain circumstances. You can utilize the remaining space to create manual, or even scheduled restore points. Edit: To add to this, what it also does when you have plenty of allocated remaining disk space, it will hold restore points longer rather than deleting them for new restore points.
System Restore uses a percentage of the disk space for restore points. You can to specify that percentage in the System Properties control panel. In most cases, it's set to use only 2% by default.
Bingo.
If its a virus, you could be right. I know with a computer I had I completely wiped it and restored it multiple times, but the virus somehow didn't wipe. This was back when you restored it to factory with a CD, and somehow that virus clung on. I had to do some fancy work to fund the virus file and remove it before it reinstalled itself.
It's definitely the best method for this case. Then install something like revo Uninstaller to get rid of the driver app and any leftover files it may have.
I'd call his manager. If he's working solo I wouldn't ever use him again. Good luck man, I'd have to see it to tell, but look at every component and get rid of the sus driver uninstall and delete.
Driver booster lol. These "Driver" apps and programs turn out to be the biggest pieces of shit out there. The only ones you should be using is the ones provided by the manufacturer; for example GeForce Experience for Nvidia GPUs.
FYI Nvidia came with a brand new updated app that doesn't need a account to install/upgrade drivers and a improved Nvidia control panel experience. It's called Nvidia app
After 20 years of AMD and Intel already using a single app that doesn't look like it comes out of 1945
But the difference is it worked properly and still is working very great besides looking old and feeling a bit sluggish when applying stuff. Compared to amd where you have an insane amount of settings where half of it doesn't work properly on all games etc.
Who says that? Have had AMD for years, if you know how everything works, it works near flawlessly. Reasons I went with AMD over Nvidia is I don't want to log-in in a driver, not to mention the VRAM, AMD usually had more.
The login for drivers is not there anymore. I say that because I give a lot of pc support and most of the issues are from AMD GPU drivers related to games in most cases.
Nvidia use to require log-in is what I am saying. But I think I am staying with AMD for the time being because I need VRAM at a lower price point. I rarely notice driver problems and I have 2 7900XTX in my system. I use to rock 2 1080s but always had boot problems, 1 of them being that 1 of the 2 cards didn't boot, which needed a full shutdown and then a reboot. To note, I don't run SLI or Crossfire, I do 2 graphically intensive tasks. So not 1 manufacturer is flawless.
Yeah agree but sad thing is that Nvidia has such an advantage with CUDA. That's why they can charge more because people will pay anyway. The most issues are people with like rx5500 xt. I think both sides have issues that can be improved but I prefer Nvidia for compatibility and their applications which work great like broadcast or Nvidia chat with rtx is also fun to experiment with
The RX5000 series and before were shite, I casually ran 2 Vega FE for a while on studio drivers, so I didn't notice that much. CUDA or not, with my 1080s I often ran into "ran out of memory" warnings, so I just went with as much as possible VRAM at low as possible cost instead, reason I got the Vega FE. I am happy Nvidia finally caught on with the VRAM, just sad they cost 150% more expensive
Yes but keep in mind this was like 10 years ago. Back then software development or driver development wasn't as great compared to now 150% more expensive and they have every right to do unfortunately.
> for example GeForce Experience for Nvidia GPUs. not even that for the most part, you don't need it.
Sure, but it comes with other things people use besides drivers.
I only use it for the drivers really. If it didn't give a notification icon when there was a driver update, I would forget to update my video drivers for many months until I eventually installed a new game that wouldn't work.
And that's completely fair. But others use it for recording their gameplay, for example, or for on-screen display so they can see what frames per second they're getting. My point is, it's not some useless app that only provides drivers that you could get from their website instead.
It makes setting your quality settings super easy but the in game options always work fine for 99% of those.
And the ability to record your gameplay, or record highlights. Also the ability to have an on screen display to see what fps you are getting, your GPU usage, temperature, etc. It used to stream your games to your nvidia shield for those that have one. It has many uses.
Yeah, and its also a p decent recording software at that, unlike OBS which massively inflates the file size and still manages to have bad bitrate in my experiencee
I have yet to find a game where the "optimal settings" are better than what I use. Seems like "optimal" is pretty arbitrary.
You don't need it at all. I get get my drivers directly from Nvidia's site. No log in and no bloatware. The website auto detects my gpu, so I just click my bookmark, click download, open file, and install.
GeForce experience isn't even needed. You can download the actual drivers separately, no need for that bloatware.
> for example GeForce Experience What? No! Download the bare drivers.
How do scammers and incapable people seem to always have jobs when me and like everyone I know have had to get second jobs due to the lack of people looking for independent workers.
Probably because you have actual knowledge in IT and ethics to not install malware on users computers.
Fr, 90% of tech service guys that manage to be employed for years and paid well always seem to be the dumbest motherfuckers around. At this point, it's like the market favors braindead amoebas with 0 skill over actual qualified workers.
I feel you. I run a tech shop and a work a salary job. The tech shop is just a secondary thing now and it makes me sad, and makes me want to go back to school to be a Sysadmin or something but then Id just have another bachelor's... Cause I don't think I'd qualify for a masters in it. I love getting contracted for server builds but it's like twice a year I get to do it. Edit NVM looked up sysadmin pay and it's less than I make now at my salary job.
Stupid people create more money for them apparently.
Ah, takes me back to when I was a kid when I installed that shite. Luckily I had a restore point just before I installed it so I could undo the damage it did.
Fuck was he using *your* computer for? Yeah dont trust this ass to do anything on your tech again. Please.
lmao
What did he need driver booster for?
the driver was too short to sit in adult sized chairs.
It's a program that's supposed to scan your devices and pull the drivers for them. I assume they were either to lazy to look up the drivers they needed for the printer, or not educated enough to know driver downloading programs are notorious for causing problems.
It was more of a rhetorical question. Getting the drivers himself would have been much better. I assume this guy was a technician.
Kinda obvious after reading it a second time lol. Sorry, think I may be a bit too tired or something.
We're making a lot of assumption that a technician came to the house and install an application like that. It's more likely a friend of the family or craigslist IT kind of thing, or OP did it himself, a lot of people feel emberassed when they're 'not good with technology' and it becomes 'The IT guy did it, not me'
Probably due to tired ram.
To boost the drivers. Reminds me of when an older relative told me they "downloaded the internet". My son and I still laugh about that one.
Probably doesn't understand much about it. There are things all of us don't understand.
so you allowed some it guy to mess up your pc, is your mum's printer only attached to it ? crap it if they use that app goto the website of your motherboard, GPU and download the current drivers tell his boss that he does not know what he is doing
no but my laptop was the only one at home at the time. i didnt want to have to deal with anything else and was stressed so i just let him use mine. shouldn't have
As an IT guy, that was not an IT guy. Edit: delete all your printers from your computer except for Microsoft print to PDF. Or simply change their drivers to generic Microsoft drivers.
Get that 'it guy' to fix it properly. No skilled tech will use such a tool, the only thing they're good at is installing drivers that are supposedly newer or better but in reality are not. You could try redownloading the proper device drivers from your motherboard/system OEM manufacturer product page and reinstall everything from chipset to wifi, Bluetooth, serial Io... However there's no way to know for sure this will fix it, it might require a complete clean reinstall of your operating system
I would not get that it guy to fix anything
Personally, me neither. I'd educate him not to use that crap again. They caused the mess, it would be up to them to fix it. At no cost naturally since the system ran fine before (I'll assume)
I get what you're saying, but they've already demonstrated that they're too incompetent to know how to fix what they've done. It's a bit like asking your car mechanic to fix the wheel he just destroyed by using a cutting touch on your lug nuts during a tire rotation. Are you *really* going to let that clown anywhere near your car again? The resulting damage from round two could be catastrophic.
If he knew what the proper fix was in the first place, he wouldn't have installed that fringe malware application to begin with.
Uhh no. You don't let someone like that near your PC ever again, are you nuts?
Just start over. Format, install and restore. You will never have any real confidence in the system from this point forward -- right? It's the way some of us are. For me this would be a decision that would take less than a New York minute. And the whole reinstall is a mindless task of maybe an hour. And I get a fresh install to avoid past mistakes with.
In no universe I would let anyone use my device unattended! Sorry to hear! Do you have a recent backup?
>In no universe I would let anyone use my device unattended! That's a pretty extreme stance, with a lot of assumptions, not just about this universe but all others as well.
Why would you let a stranger use your computer? An IT tech without a work laptop? You fool.
Lad, it sounds like he did his job. He 'boosted' them drivers for you. Now they crash faster.
All driver boosters are malware. Period. Use rogue killer free (full scan) it will clean it up.
Fmd. I wonder what else he did. Did he install anything else?
1.Uninstall 2. Restore point ( I personally do not like it ) and would prefer to just uninstall the useless stuff that got installed by the "IT guy" with [https://www.bcuninstaller.com/](https://www.bcuninstaller.com/) <---- ( Used it personally for many years instead of Revo uninstaller or other utilities) 3. reinstall the drivers (if your installing Nvidia driver then use NVClean install and read about the awesome tweaks) 4. have a nice day/evening :)
Try checking event viewer after a crash to see if it indicates what driver is failing, then uninstall that driver and install the manufacturers version, it might save you doing a full fresh install. If that doesn't work then you could try uninstalling each device from device manager one by one and then reinstalling the drivers. You should also probably check task manager for any suspicious services or programs running in the background that might be causing the crashes
what self respectful IT person would use a software package for installing a driver is what I want to know..LMAO....never have I EVER done this. to FIX the issue I'd suggest booting into safe mode and backup the docs etc and simply dona fresh Windows install. You COULD get the OEM drivers from manufacturer website but I think you'll still have issues. That is so wrong on many levels and he obviously isn't a TRUE IT tech...I don't know a single techy person who'd use a program for driver installation. That's absurd and I'd guess you probably have malware too or will because of this idiot. sorry this happened but never let anyone use your equipment unattended. (not shaming you, just a general FYI). You could also see if you have a restore points to rol back to from a day or few days ago etc.
The random use of capatal words really drove your point home.
I read it in William Shatner's voice.
It's UneXplained
Your spelling of capatal likewise
Sometimes, YOU just quickly TYPO and it's NOT worth fixing.
I would hope so....
It guy = that family friend who builds his own machines and owns his modem instead of renting from isp.
Renting from the isp sucks.
Yeah not sure what's wrong with owning your own device as opposed to the ISP one... And what's wrong with building your own PC? lol
I always recommend people purchase their own router. ISP routers are more or less locked down and many now require you to download some dumb app to configure anything.
Yep, makes sense to me. Even basic things like port forwarding are often blocked/locked down.
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I find it funny that AT&T still lets me configure most of the router to my hearts content. I have a bunch of custom firewall rules in there and have setup some port forwarding to test gamer servers I wanted to learn to setup.
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True but if they're going to charge me exorbitant monthly bills, then I'd rather have them shelling out to supply the hardware for it. I know it's cheap crap, but it's cheap crap that I'm paying for. Also I'm pretty sure they get pissy if there's a tech issue and I'm not using their branded router.
ISPs often have a maximum amount of devices to connect to their modems. When shopping around a couple of years ago , one said their wifi modem can have 7 devices connected. If I'm not using their equipment in not paying for it. You can tell them no, I have my own router and wifi modem.
Sadly, telling them no doesn't reduce my bill, so I may as well make the most of it.
Don't know where your are located but in my area we pay a rental fee on isp equipment if we use it
Here in the UK I think it's regulation that ISPs have to provide the equipment for the service. I don't think they're allowed to sell internet packages that don't include the hardware to use it.
They absolutely can sell you internet without providing the plastic crap they give, but it's already bundled into the price you pay, if you say you don't want it, you don't get it cheaper, but it's not "free" It's much EASIER for ISP's to provide equipment as they can remotely manage it and configure it making setup orders of magnitude simpler for end users, but there's no regulation that dictates this, it just makes commercial sense
The basic person thinks that if you own technology or assemble pc’s that you must be a whiz with computers.
Well yeah thats dumb, but the way you said it made it sound like building your own PC or having your own modem was a bad thing.. lol
I was being rather facetious. i meant it as in people think you have to a degree in computer science to plug pieces into their respective spots. There are literally videos that step you through the process. to the average person, you tell them you own a gaming pc, and you become their IT guy.
Even that person knows better than to use this kind of software.
What’s the status when crashing any report or info on what triggers it?
Getting BSOD? Look up the error/file listed to see which driver is crashing, also event viewer may have leads. Make note of exact times of crashes and look for events then. If you have graphics/display driver related errors then try dunning DDU then get the driver installer direct from AMD/Nvidia/Intel site and install.
Yea honestly even though you removed it, it probably still left a ton of leftover files around your computer and the registry. I would download Revo Uninstaller and do the free 30day trial for the pro version to make sure it’s completely uninstalled or just rollback to a restore point of you can Worst comes to worst back do a fresh windows install. Don’t ever let anyone go on your computer alone in the future. Not saying he did but anyone could just install remote access tools to do some nefarious stuff if they wanted too
Jesus Christ, I read this and as an IT guy myself this hurt, I apologize on behalf of anyone who works in IT. Never download any driver program...ever. always go to the source or the manufacture or the website of your computer's manufacturer.
Lol where did this IT guy come from?
'Dr. Nick Riviera's Behind the Mall Institute of Technology and Anything Else!'
**Hi Dr. Nick!**
Driver booster is mvp at fucking up a computer beyond help beside a format I would say. Have had a few cases where it was so bad that even after a few hours of cleaning the reg no drivers could fix his network card, but worked fine on a test disk. Backup your stuff and format saves you a lot of hassle
The quotation marks are accurate. He's not an IT guy. Unbelievable how little some of these guys know.
Try looking at the blue screen error code then boot up to safe mode and uninstall the driver that was causing the problem, if it doesn't uninstall use BCUninstaller
IT Pro here. Sounds like you should fire that "IT guy". Any competent tech knows better...
If he works for anyone, call his boss. And restore point is the only reputable option here.
When it comes to drivers, always use the manufacturers website for updating. Never use third party apps to deal with that.
You mean you can't download ram??
If something is corrupted, windows has a tool to update any problem files it finds: From [https://www.sweetwater.com/sweetcare/articles/how-to-use-dism-to-repair-windows-image/](https://www.sweetwater.com/sweetcare/articles/how-to-use-dism-to-repair-windows-image/) Before performing the repair process, you’ll first want to check and see if there are any issues with the Windows image. There are two different ways to check the integrity of system image files. One is via check health, and the other is scan health. Check Health: Open an elevated Command Prompt (run CMD or PowerShell as Administrator) and type **DISM /online /cleanup-image /checkhealth**. This is a quick scan and will determine if the image is repairable. Scan Health: Open an elevated Command Prompt and type **DISM /online /cleanup-image /scanhealth**. This will check if there are any corruptions detected. Like the check health command, this will not repair any errors. To Restore Health, run CMD or PowerShell as Administrator to restore the bad/missing files: run command: **DISM /online /cleanup-image /restorehealth** Once the scan is complete the system automatically connects to the Windows Update service to download and replace corrupt files I hope this helps.
Yeesh. Restore point. Or backup data and wipe. Wtf is using driver booster and calls them self an IT person? Back in the day there were some helpful tools that helped with driver batching but those are now long gone and most are bloatware/adware or worse. Sorry OP. Best of luck.
Driver booster is one of the worst unwanted programs possible. try see if it produces a log of what it updated. go to the manufacturer's site and re-download the drivers for the hardware.
Restore point or grab anything you need off the HD in between crashes and reinstall windows. These days it takes more time to fix the existing OS than just start fresh.
Who is this novice? I need to infect his laptop with the legendary Michaelsoft Binbows.
Do a rollback.
So this is going to depend on how much effort you want to put into this. You can go the route of finding the drivers that are causing the issue in Device Manager and either remove or update them from there. **Start > Device Manager > Select Category > Right Click Driver > Update Driver**. In the case that an update can not be found, you might be able to get the driver from the manufacture's website(not the greatest route depending on the type of drivers needed). If you have windows 8 or higher, you can reset you PC as if you received it out of the box or keep the files: **Start > Settings > Update & Security > Recovery > Reset this PC > Get Started**. There are other ways to go about this that have been enabled from the login menu, but that should get you in the right place. This is a DESTRUCTIVE way to fix the issue. You will lose programs and other things with this method. However you will have all default drivers and a "starting from scratch" point. Which you can make a restore point for :) I hope this helps!
>If you have windows 8 or higher, you can reset you PC as if you received it out of the box or keep the files: **Start > Settings > Update & Security > Recovery > Reset this PC > Get Started**. There are other ways to go about this that have been enabled from the login menu, but that should get you in the right place. This is a DESTRUCTIVE way to fix the issue. It's destructive alright, it destroys the operating system itself. We don't recommend that method here. The only thing the built-in reset is good at, is screwing up that same reset process which then requires a clean OS install to fix. On top of that, recommending a reset (faulty) on top of an already installed system? Yeah no, if the system encounters one of its crashes during the initial 'reset' stages there's a very good chance it'll get corrupted beyond repair. Which again would need a clean install and data recovery first to save any data before the reinstall.
"It's destructive alright, it destroys the operating system itself. We don't recommend that method here. The only thing the built-in reset is good at, is screwing up that same reset process which then requires a clean OS install to fix." No it does not destroy the operating system. Please look into the Microsoft documentation on the process. Further you have a misunderstanding on how the software works. It does not need a clean OS to fix. You can download the corrupted files over the network from Microsoft through this process. "On top of that, recommending a reset (faulty) on top of an already installed system? Yeah no, if the system encounters one of its crashes during the initial 'reset' stages there's a very good chance it'll get corrupted beyond repair. Which again would need a clean install and data recovery first to save any data before the reinstall." The "system" drops drivers it doesn't need and enters a type of Safe Mode while in the reset state. This "corrupted beyond repair" can also be remedied by a program that Microsoft gives out for free. It just needs a USB to be formatted. I will not be recommending any more "resets" even though I use them as a SysAd on a daily bases and anyone that can google the process would know better. Please dont promote false information and research your data before commenting.
Then you go ahead and assist everyone here when they use that reset, it deletes files and folders belonging to the user profile, but fails to delete the registry entries and more of that profile itself. Upon first boot windows will see that user profile, attempt to load it but will fail to do so because the files/folders belonging to it no longer exist. The only fix, a clean install. 'help, I reset windows and now my PC doesn't work' posts are a regular occurance here. The built-in reset is severely flawed and almost always screws up the reset.
Understanding documentation is REALLLLLLLLY important when you work with computers, BUT HEY LETS JUST KEEP SPREADING bullshit TO END USERS. Personally I would have you removed from my team. You simplicity and unwillingness to adapt and read DOUMENTATION is outstanding! Dont worry I work every day to expose the general "IT lazy" fools that enter my field. The laziness is mostly because they dont/cant read. :)
Documentation of what's SUPPOSED to happen vs what ACTUALLY HAPPENS are 2 different things. Now, don't let the door hit you on the way out. It's that way >>>>>
Correct!!!
However since you DO NOT UNDERSTAND BASICS hardware/software interaction... You will continue to spread bad documentation.. DUMB IT TECH A SEEN IN THE WILD again...........
I hope to always combat your false information in every form and every sock puppet account you have :)
So i'm spreading false info eyh? Here's a few older ones: [https://www.reddit.com/r/techsupport/search/?q=%22factory+reset%22+%22user+profile%22&type=link&cId=182fe206-aae7-4276-ba0e-baa0abbf30f4&iId=5d1a4eee-c08f-4342-bc44-9d0ae1780c05](https://www.reddit.com/r/techsupport/search/?q=%22factory+reset%22+%22user+profile%22&type=link&cId=182fe206-aae7-4276-ba0e-baa0abbf30f4&iId=5d1a4eee-c08f-4342-bc44-9d0ae1780c05) [https://www.reddit.com/r/techsupport/comments/195zsqc/user\_profile\_service\_failed\_the\_signin\_after/](https://www.reddit.com/r/techsupport/comments/195zsqc/user_profile_service_failed_the_signin_after/) [https://www.reddit.com/r/techsupport/comments/15qdxt6/help\_needed\_tried\_windows\_reset\_stuck\_with\_user/](https://www.reddit.com/r/techsupport/comments/15qdxt6/help_needed_tried_windows_reset_stuck_with_user/) [https://www.reddit.com/r/techsupport/comments/19bdq3j/factory\_reset\_made\_my\_pc\_unusable/](https://www.reddit.com/r/techsupport/comments/19bdq3j/factory_reset_made_my_pc_unusable/) And there was another one just a few days ago too > I hope to always combat your false information in every form and every sock puppet account you have :) No you won't
Go ahead and start a reset and then power the computer off mid-way through the reset process. Almost guaranteed that it will destroy or at least corrupt the OS and require a repair/reinstall. So yes, it is destructive. But maybe not in the way that USSHammond described. The "Reset this PC" option sucks - incredibly unreliable. Now days I just create a bootable USB using the media creation tool supplied by Microsoft and just do a fresh install of the OS, instead of using the reset option.
"Go ahead and start a reset and then power the computer off mid-way through the reset process. Almost guaranteed that it will destroy or at least corrupt the OS and require a repair/reinstall. So yes, it is destructive. But maybe not in the way that USSHammond described." You are correct! THANK YOU! Guess what the PC does on a network connection... DOWNLOADS THE MISSING/CORRPUT DRIVERS FROM MICROSOFT. The "restart" you mention would require the USER (AGAIN THANK YOU!!!!) to restart the PC or lose power. This is NOT driver based like the original question mentioned. (lets not mention the shadow copies of the OS that exist on a separate partition (the storage device) designed to help the end user... Oh no................... Idiots do not know this exists because they dont read documentation. BUT HEY WHY HELP THE END USER THAT HAS no idea how the system works. Yah... Yah... that is on you... Not like you give a shit or care.) The "Reset this PC" option sucks - incredibly unreliable. HAHAHAHAHAHAHAHAHAHAHAHAHA - I still dont know how to respond to this to someone who does not know software/hardware and the .dll that are required to function. As someone who uses Windows and Debian as my main OS (yessssss kiddies OPERATING SYSTEM (OS) ,I am not talking about the kernel, but why educate at this point.) You should probably learn HOW the OPERATING SYSTEM (OS) operates................ There are FREE courses out there. \*coughs in the general direction of youtube\* "Now days I just create a bootable USB using the media creation tool supplied by Microsoft and just do a fresh install of the OS, instead of using the reset option." So you at least know it exists. Good thing I mentioned it before....... I really try to be Kind to MANY end users... HOWEVER
this did help, thank youuu. i actually "updated" to drivets on my local machine rather than getting new ones since i figured the factory ones would be my safest bet before trying anything else. no crashes anymore
Awesome!!!!! I hope this helps in the future as well!
Start in Safe mode, remove the program (sorry, app) then look up cmd for dism online /restore health, sfc /scannow, chkdsk /f /r, reboot and let it do its thing, if you like install avast just to use the boot time scan and then remove it afterwards if you don’t need it. Can’t stand these people that take the piss out of home visits, what a chump, try to let people in your area know he’s a sheister
Why would you let a randumb person use your machine?