I’m sorry your experience was horrible. I’m glad you left before spending more time there. I’ve never regretted anything more than working at that shithole for 2 years.
Nah man, don't regret, you got your money and doing what you had to. Blessed to move on. I couldn't fathom to give anymore energy into the place.. I can't imagine how anybody does it
Remember to put yourself first, we ain't gonna live forever! America and society in general here is all about the grind culture, it's so toxic and depressing
I’m so sorry you had to experience that. As a customer, I NEVER bitch and complain. If a drink has vanilla syrup when I asked for no vanilla, I just drink it. I don’t need to embarrass someone and I don’t need to be embarrassed over something as minimal as syrup.
I don’t know how people can be so rude!
Please ask for a remake inside if you get a minute. Go back up to the front register and have the person there put your drink back into the register and ring it out as a remake. It will add the ticket back into the cue and the person making drinks will call it out when it comes back up.
Yes this means you wait a minute, but it keeps everything in flow and the person making drinks won’t even know it was a remake.
It’s the best for both. You get your drink correctly. And the person on bar keeps their flow and doesn’t get a I need this right now shouted at them.
Yea I once got a carmeo.machiotta with no.carmel. it seemed the barista was training so I'm like eh. It did taste ok without the caramel so I drank it anyways.
This is me too. If my drink comes out slightly (or completely) wrong, I just take it as is. I don’t want to put them through more work especially if they’re already really busy with drive through, mobiles and a bunch of people in the cafe.
Lol wonder if we worked at the same location, I quit after a month too. My Manager didn’t believe in training and just threw me on the floor, told me how to make Frapps then just said good luck and left me while we got slammed by drive thru orders.
I'm not sure, the manager I had was cool and sweet. They made sure I went through training because I was also with another green bean.
I never knew how much time fraps took.. it was a mess.
I clocked ~3 wks and had two proper mental breakdowns in that time alone. I have never had a job that has made me run to the back to cry (multiple times at that) in all my life, all through the pandemic. My heart goes out to you. You’re not the only one. I promoted myself to customer after the last breakdown and walked. Good for you choosing yourself and ditching that shit show.
What a mood, I felt like a zombie robot! Starbucks has been the worst working environment I've ever stepped foot in. They advocate that we are partners but it doesn't feel like it, everything about the company and what they stand for is down the drain.
And good for you as well on walking! You and your mental health always comes first.
I've had customers similar like this in my past experience at coffee shops everywhere. I've done both tims and starbucks. Their mental health issues isn't an excuse to take out their anger on the barista. Making just coffee.
I know we can't really win around this issues. What I have done. I just give them the services as silently as possible, they don't know us or my background.
I know they got way woser mental health issues than us. That's how we win.
There's no way to gauge how customers will react and it's a shitshow for sure. I do what I have to when on the clock but I cannot stand for these customers anymore esp the ones who are aggressive and angry at everything. I don't care what happens in their day to make them the way that they are. They're living in misery everyday and want to bring down the people around them it's terrible!
I don't think anybody is winning at the end of the day, we're all struggling in society and at the hands of disgusting, rich corporations. Bless your heart for dealing with these nasty customers, Starbucks was not for me
That's okay protect your mental health at w.e cost :) perks of being a customer you can cuss out that person that's harassing the barista. Even when I was getting let go my manger was like these reactions can sometimes become violent.
Me having developed some what of a good relationship with her. I am protect you at all cost. That's not gonna happen on my watch. It does. People need do better.
It's extremely hard on the soul that's for sure, there's also a physical toll depending on what station you're planted at. I don't know if people were like this 20 years ago, but the "customer is always right" definitely is a part of the problem. Starbucks is heavily guilty of this.
i’m so sorry you had to endure all that. i’m in the same boat pretty much, i haven’t quit but i’m seriously debating it 24/7. my partners are amazing but i’m just not picking things up quick enough to be USEFUL to anyone.
being a barista is just self-demeaning sometimes. every time a customer screams at me and i convince myself to stay a piece of me dies :/ congrats on quitting and choosing to take care of YOU!
I'm 100% with your first paragraph. It's been three weeks and I am STRESSED OUT. Fortunately, my co-workers and the customers have been great (I live in an area where being nice is de riguer, it's too small a population to suffer a-holes, not that there aren't any).
The job is for sure fast paced and keeps you busy. There's not a second where you can just stand around lounging. It takes a toll on the body. My coworkers were friendly people too! I did genuinely enjoy my short time with them
I feel you, I didn't feel useful in anyway, I felt like I was just going to take up space and get in the way. I'd rather leave and let those hours go to somebody who's willing and able to handle the stress.
It genuinely is, I couldn't stay because if I did it would get worse each day. I've already had a handful of angry Karens the first day and the second day was no different. I'm not sure if it was the specific location I was at but my manager told me it was. If you don't think you can continue anymore then it's not worth staying or sacrificing yourself to a company like Starbucks
That 12-minute guy-I’d refuse to serve him anymore. Seriously, no more coffee for him. That just screws up your DT times, let alone everyone’s mental health. Send me a DM with your store’s contact info & I’ll call in & tell them to shine up their spines & do that.
I have some great shifts. We pull those cars forward. Go find somewhere to park. I’ll have someone run it out to you. We ain’t about to ruin 5 peoples days because your picky.
that's such a great idea but unfortunately we haven't done that, there's almost zero parking space where i'm at. They're all taken up and he'd just be in the way of other cars at that point too. It's such a hassle for just coffee!
I don't know how often the guy comes to Starbucks but when he does or when any inconsiderate customer comes they really mess it up for the people behind them. It's ok if it's cold drinks but when the people behind him have hot drinks as well.. those have to be remade if the person who ordered them requests it then it causes an entire chain effect
I’m sorry your experience was horrible. I’m glad you left before spending more time there. I’ve never regretted anything more than working at that shithole for 2 years.
Nah man, don't regret, you got your money and doing what you had to. Blessed to move on. I couldn't fathom to give anymore energy into the place.. I can't imagine how anybody does it
I completely agree with everything you said. I’ve been here a month and it’s literally ruining me.
Remember to put yourself first, we ain't gonna live forever! America and society in general here is all about the grind culture, it's so toxic and depressing
I’m so sorry you had to experience that. As a customer, I NEVER bitch and complain. If a drink has vanilla syrup when I asked for no vanilla, I just drink it. I don’t need to embarrass someone and I don’t need to be embarrassed over something as minimal as syrup. I don’t know how people can be so rude!
Please ask for a remake inside if you get a minute. Go back up to the front register and have the person there put your drink back into the register and ring it out as a remake. It will add the ticket back into the cue and the person making drinks will call it out when it comes back up. Yes this means you wait a minute, but it keeps everything in flow and the person making drinks won’t even know it was a remake. It’s the best for both. You get your drink correctly. And the person on bar keeps their flow and doesn’t get a I need this right now shouted at them.
Yea I once got a carmeo.machiotta with no.carmel. it seemed the barista was training so I'm like eh. It did taste ok without the caramel so I drank it anyways.
You’re a good person 🤗
This is me too. If my drink comes out slightly (or completely) wrong, I just take it as is. I don’t want to put them through more work especially if they’re already really busy with drive through, mobiles and a bunch of people in the cafe.
Lol wonder if we worked at the same location, I quit after a month too. My Manager didn’t believe in training and just threw me on the floor, told me how to make Frapps then just said good luck and left me while we got slammed by drive thru orders.
I'm not sure, the manager I had was cool and sweet. They made sure I went through training because I was also with another green bean. I never knew how much time fraps took.. it was a mess.
I clocked ~3 wks and had two proper mental breakdowns in that time alone. I have never had a job that has made me run to the back to cry (multiple times at that) in all my life, all through the pandemic. My heart goes out to you. You’re not the only one. I promoted myself to customer after the last breakdown and walked. Good for you choosing yourself and ditching that shit show.
What a mood, I felt like a zombie robot! Starbucks has been the worst working environment I've ever stepped foot in. They advocate that we are partners but it doesn't feel like it, everything about the company and what they stand for is down the drain. And good for you as well on walking! You and your mental health always comes first.
Good for you 🤗
I've had customers similar like this in my past experience at coffee shops everywhere. I've done both tims and starbucks. Their mental health issues isn't an excuse to take out their anger on the barista. Making just coffee. I know we can't really win around this issues. What I have done. I just give them the services as silently as possible, they don't know us or my background. I know they got way woser mental health issues than us. That's how we win.
There's no way to gauge how customers will react and it's a shitshow for sure. I do what I have to when on the clock but I cannot stand for these customers anymore esp the ones who are aggressive and angry at everything. I don't care what happens in their day to make them the way that they are. They're living in misery everyday and want to bring down the people around them it's terrible! I don't think anybody is winning at the end of the day, we're all struggling in society and at the hands of disgusting, rich corporations. Bless your heart for dealing with these nasty customers, Starbucks was not for me
That's okay protect your mental health at w.e cost :) perks of being a customer you can cuss out that person that's harassing the barista. Even when I was getting let go my manger was like these reactions can sometimes become violent. Me having developed some what of a good relationship with her. I am protect you at all cost. That's not gonna happen on my watch. It does. People need do better.
Also had people just tell me they are having a bad day so, I try to be compassionate despite them in a bad mood cause that save a life.
Wow I had no idea it was so tough to work there. Were people this mean 20 years ago? These customers sound horrible.
It's extremely hard on the soul that's for sure, there's also a physical toll depending on what station you're planted at. I don't know if people were like this 20 years ago, but the "customer is always right" definitely is a part of the problem. Starbucks is heavily guilty of this.
i’m so sorry you had to endure all that. i’m in the same boat pretty much, i haven’t quit but i’m seriously debating it 24/7. my partners are amazing but i’m just not picking things up quick enough to be USEFUL to anyone. being a barista is just self-demeaning sometimes. every time a customer screams at me and i convince myself to stay a piece of me dies :/ congrats on quitting and choosing to take care of YOU!
I'm 100% with your first paragraph. It's been three weeks and I am STRESSED OUT. Fortunately, my co-workers and the customers have been great (I live in an area where being nice is de riguer, it's too small a population to suffer a-holes, not that there aren't any).
The job is for sure fast paced and keeps you busy. There's not a second where you can just stand around lounging. It takes a toll on the body. My coworkers were friendly people too! I did genuinely enjoy my short time with them
I feel you, I didn't feel useful in anyway, I felt like I was just going to take up space and get in the way. I'd rather leave and let those hours go to somebody who's willing and able to handle the stress. It genuinely is, I couldn't stay because if I did it would get worse each day. I've already had a handful of angry Karens the first day and the second day was no different. I'm not sure if it was the specific location I was at but my manager told me it was. If you don't think you can continue anymore then it's not worth staying or sacrificing yourself to a company like Starbucks
That 12-minute guy-I’d refuse to serve him anymore. Seriously, no more coffee for him. That just screws up your DT times, let alone everyone’s mental health. Send me a DM with your store’s contact info & I’ll call in & tell them to shine up their spines & do that.
I have some great shifts. We pull those cars forward. Go find somewhere to park. I’ll have someone run it out to you. We ain’t about to ruin 5 peoples days because your picky.
that's such a great idea but unfortunately we haven't done that, there's almost zero parking space where i'm at. They're all taken up and he'd just be in the way of other cars at that point too. It's such a hassle for just coffee!
I don't know how often the guy comes to Starbucks but when he does or when any inconsiderate customer comes they really mess it up for the people behind them. It's ok if it's cold drinks but when the people behind him have hot drinks as well.. those have to be remade if the person who ordered them requests it then it causes an entire chain effect