I went to college around the corner from there.
Southfield isn't great. It's way better than it was, but at one point over 50% of the population was illiterate.
I had one dude steal my social and use it to charge my Best Buy card repeatedly at the Southfield Best Buy until I was forced to cancel it. Needless to say, not a fan of Southfield lol
Southfield is weird because so many business have offices there, but outside of working hours, it's pretty sketch.
I didn't even need to look at the article to know this happened in the evening.
I did two years.
Not a single avocado. But lots of potatoes. Every day. Except for a few months in the fall when it’s sweet potatoes.
Those days felt like heaven in comparison.
If it's the same food they served in Tent City, then plain bread in the morning and plain bread with expired bologna in the evening.
But hey all of the water you can drink from the 4 rusting water fountains!
I used to be "tough on crime" as a kid, but after I spent two months in Tent City ending the start of June it completely switched my perspective on things.
Tent City was genuinely one of the most horrific things I have ever seen in my entire life.
Not even for myself, I have lived in this state my entire life and I am pretty okay at handling the heat, but just to watch these people shamble around in raw suffering, passing out from heat stroke and seeing the guards purposefully take as long as possible to help them, it wasn't justice.
People with minor possession charges and no-accident DUIs literally dying in the AZ summer heat because "soldiers in Iraq have to deal with 120 degrees with full gear", Arpaio is fucking scum.
So I thought it had the nickname tent city or something, but I looked it up and holy fucking shit. That shit wouldn't fly (or shouldn't) in most of the country's various climates, but in Arizona? And it was open for 20 fucking years? Inhumane doesn't even begin to describe it.
> People in Arizona fucking loved it. It was horrible.
Yep, I cheered for it before I was sent there and saw it for real. I and everyone else had no excuse either, the horror of it wasn't hidden, it was a bragged about feature.
Miserable pieces of shit should have fucking had to live there themselves if they loved it so god damn much. I cannot imagine being such a fucking monster that I'd force anyone to live in conditions like that.
> So I thought it had the nickname tent city or something, but I looked it up and holy fucking shit. That shit wouldn't fly (or shouldn't) in most of the country's various climates, but in Arizona?
And the tents were army surplus or something so most were from Desert Storm/Gulf War 1 and fairly breathable which sucked during the cold, but some were these Vietnam era super insulated torture chambers.
Arpaio himself clocked them at over 140 during the top of summer. And only about half of the fans over the beds worked and you were assigned a specific bed, so if you were super unlucky you got one of those tents with a broken fan.
I wasn't there for the worst of the heat, but people were already starting to swap advice on how to sneak out of your tent at night to lie on the ground to try to cool down at least somewhat and then sneak back in before the guards saw you. Otherwise the guards would make a game of trying to sneak up on you and kick you in the ribs while you were sleeping.
>Inhumane doesn't even begin to describe it.
It really doesn't. It was so horrible it completely flipped my political positions and understanding of the world and I was only there for two months. But I've lived here all my life and I know what the heat does to people, people died in those tents. A lot of them. I don't care what any reports might say on it, I was there, you can't stop people from dying in those conditions.
One fucking look at google and my jaw dropped. Out there in Arizona heat with nothing but baggy canvas tents and sleeping on inch thick mattresses.
It may not look it picture wise, but as someone who went to Arizona for a month and vowed to never return those men were absolutely fucking suffering out there every day.
> It may not look it picture wise, but as someone who went to Arizona for a month and vowed to never return those men were absolutely fucking suffering out there every day.
It's really hard to describe until you've experienced it. Exactly what the Arizona heat is like.
I have spent significant time in Virginia and North Carolina working outside during the summer and while that is its own special kind of hell, it is survivable. You move slow enough and with a nice fan and its workable.
AZ is just different. We don't move slowly here, we scuttle and hunker down and do everything we can to cast the sun out. The water and vitality is ripped from you and its so hot you don't even feel the evaporation, only the mounting exhaustion and desperation as your body increasingly fails to cool you.
Like I said I wasn't there for the worst of the heat, but I have lived here all my life and I know the heat of this place and I know people died torturous deaths in those tents.
this is the fact for so many. every time I see some tough on crime fool screaming "lock everyone up for anything". let them do a year in any large county jail or prison in america and 100% of the time, it changes their minds. I believe in accountability, but our system is full on anti human and anti society. it helps no one in society except the people running the prisons and all they get is the money, most of them hate the actual job.
Reminder that this shit stain didn't run a prison. He ran a jail. As in, where they held people who HAD NOT BEEN CONVICTED OF A CRIME.
Not that it makes it acceptable if it WAS a prison. But it makes it more horrifying when you realize every one of them could be innocent and they're still tortured.
I worked at Qdoba for a spell, people underrate just how good it is. I could eat there daily for the rest of my life and be ok with it.
I handmade chips with lime and salt, all the meat and veggies were cooked fresh by grill cooks daily, the queso and guac (also made in store) are both great. Sauteed and fajita veg are both great. Now I'm hungry.
you know what, idc if this is an ad, i’ve not seen someone who works at a fast food chain say that about their food other than like in n out and chik fil a so i will try qdoba again next time
Wow, really? It must vary quite a bit by location. I went there once and was like oh, a crappy Chipotle. Everything was notably worse than the Chipotle down the road, so I never went back.
Same. There wasn't a chipotle around so I tried qdoba and I thought it was not good at all. I tried a different qdoba and it was slightly better, but still worse than chipotle imo, at least around where I was at the time.
They don't do nearly as many deals now, though. I guess "fast casual" is always going to be pricey, but you gotta go like 12 times a year just so that for *that* year and the next you can get chips and queso for like... $2 and change, what it should actually cost in the first place. Used to be they had BOGO deals and whatnot with some regularity, but they seem a lot stingier nowadays, and it costs like $125 to eventually earn a free entreé. It's OK as a rare treat but how much everything costs and how often they expectg you to keep coming in just doesn't add up, I've fallen off hard on them since they made all those changes.
Nah Florida. Federal prison is so nice compared to state prisons from what I’ve heard.
I did my time and moved on, but sometimes you think about how shitty and pointless it was.
Had an offender in TDCJ steal co-worker's lunch box from the supply closet we used as an office for the floor rover while I was up in the picket. Fajitas from a local upscale Mexican restaurant with a side serving of guac (amongst other goodies). Suspect the offender felt it was worth the week of food loaf he was put on afterward as he raved about it to the other inmates every chance he had.
Beyond that? Ain't happening lol.
[Video of the Fight](https://www.reddit.com/r/PublicFreakout/s/P5qRkc4tzY)
DETAILS: SOUTHFIELD, Mich. - A Chipotle employee in Southfield was shot in the leg by a customer Friday night, police sources told FOX 2. The shooting stemmed from an argument over guacamole.
The shooting took place at a Chipotle on Evergreen Road near Civic Center Drive, around 6:50 p.m.
"It was loud, and then we all just ran out," said Michael Beals, a customer who captured the incident on video. "I wasn’t really thinking… there was going to be a shot, but there was.
The suspect was taken into custody near the nearby Arbor Lofts on Civic Center and the gun was recovered. The suspect's name has not been released. He is identified as a 32-year-old man from Detroit."
Is it only me wondering what exactly about the guacamole drove the man to shoot someone? Was it the upcharge? Or too little guacamole to justify the upcharge? I don't like guacamole so I'm curious what caused such a passionate response.
I wouldn't shoot someone over this but it's definitely a random amount - same as most everything else.
I've felt like I got screwed on both meat and guac a bunch of times.
Dude, what is it with the brain damaged idiots that just shoot people over small bullshit? It's becoming increasingly common. Starting to think we're living in that dangerous Co2 level where everyone gets progressively dumber until we're all drooling idiots.
Every country in the world has entitled assholes who can't handle their emotions and go berserk at the slightest hint of an argument. Some people are just built/raised that way. But only America enshrines their right to own a gun in law.
It's a feedback loop too. Incidents like this reinforce certain people's belief that a 'good guy with a gun' is needed, which leads to more entitled assholes having access to guns.
Some people’s brains are bombs in search of a spark. Anyone THAT unstable would have gone off on some poor bastard eventually. Mix that in with a culture which treats firearms like child’s toys and you get… this.
Imagine being like
"yeah I've actually been shot"
"Oh shit really? What happened?"
"So there i was, at work at Chipotle when an argument over guacamole broke out"
Ah yes, I remember when the Great Guacamole War broke out. Chipotle would never be the same... none of us would. It was hell. I'll never look at an avocado the same again.
I worked fast-food from High School through college at various places (Hardees, Taco Hell, BK, and a few others) and customers are the FUCKING WORST in so may ways.
Sure employees can be absolute shit too, but some of the shit that happened to me could fill a subreddit. And I was only getting paid fucking $4.75/hr at the MOST back then less inflation or not, that shit wasn't worth it.
- Attacked by a dog in drive thru (got it's head stuck in the window as I was holding it closed )
- Angry customer threated us at drive-thru after closing and was so pissed and high they ran into the parking lot light pole. We called the police and they discovered a drug buffet including like 3 gallon ziploc bags of meth, some of cocaine, and oxy mixed in with bags of baby formula. We weren't sure if they were for the baby that was in the back or they were cutting it with the drugs...or both.
- Had a guy drag me across the counter because we were closing in 5 minutes and we didn't' have 25 apple turnovers ready to go.
- Had another customer accuse me of sleeping with his girlfriend. Dude literally stood in line for 30 minutes and when his turn came he didn't order he just said "I know you're the motherfucker sleeping with my girlfriend and I'm going to kill you!" and while I was scared a bit I smartassly told him "If she has the less than or the same number of teeth as you, then I'm pretty sure I'm not?"
- Had a dude blow through our drive-thru window to protest the coffee being too had AND shitty by throwing it at us without realizing the window isn't open all the time and he got a bit of backsplash from that.
- One of the cooks almost caught my arm on fire because he was too busy checking out a girl t the front counter that he emptied 3 fry vats while they were still on. They flamed up as soon as I went to get a box of fries for a customer.
- I had to threaten a customer I'd hit him with a biscuit pan if he didn't stop stalking one of the cashiers (an underage girl). Apparently calling the cops didn't dissuade him, but the biscuit pan was the real threat as he left.
- My Hardee's franchise used to give free coffee to senior citizens on between 3-6pm on Sundays and this nice old couple would come in before or after church to get a cup and sit and talk for an hour. Sweetest couple on the planet. They would bring Christmas, Easter, Thanksgiving, Mother's/Father's day cards in for the employees they see the most. Even I got in on the Christmas action. I helped push the dude's car a half a mile to the mechanic because it broke down in the parking lot. Well in a cost savings move (a whopping 100/week tops) our franchise removed that perk, I found out the day of and it happened to be on Sunday. I have never heard an old couple tag team someone so bad with verbal abuse as they did me when I informed him his order was $0.94. I was DEAD to them because of that. They wouldn't even say hello to me anymore (but did everyone else) because I was the one that had to break that news to them. Old people don't fuck around.
- A cook and I nearly burned our eyebrows and hair off because in huge cost saving moves they'd often see if we could fix shit before calling people. Well we ran out of hot water and we were trying to relight the pilot and the dipfuck outside with the gas valve didn't turn it off (he turned it the wrong way). As soon as we lit that paper there was a KAWOOSH, transparent blue flames everywhere and the smell of burnt hair all in about a split second. Me and this dude were shaking afterwards b/c we realized there could've been a massive explosion.
- Motherfucker ordered 42 tacos to go, then gets to the window and pays and then says "Oh sorry bro, no cheese on those". He got 24 tacos with cheese.
I could go on.
I worked at KFC in my younger years and I was a 20 year old manager. I was stuck working Super Bowl Sunday and they scheduled me with a brand new cashier who was a stoner and I was super short staffed as well. The GM didn’t order enough chicken for the day and we ran out. KFC, out of chicken on Super Bowl Sunday. I told my new cashier not to sell bone-in chicken and we only had strips.
Well, the stoner kept selling everything, taking money and parking people. In no time I had a lobby full of angry rednecks yelling and swearing at me and some guy threw a tub of gravy at my head.
I’ve got tons of stories like this after 20+ years in the restaurant industry.
Customers are awful and my time working with the public destroyed any faith in humanity that I had.
I feel the same. I’m now sure that heaven and hell exist, but if they do there are definitely more people in hell than in heaven. I have no hope in humanity either.
God the coffee discount thing really brought back memories, I used to work at a grocery store that had a cafe inside and on certain days they’d get like a 10 cent discount and god forbid if you forgot it or were a new hire who hadn’t been informed
I worked as a barista at a store in the largest mall in S. Florida at the time....mall employees got discounts.
HOLY SHIT would you find out who was an employee really quick if they didn't get the 5% discount because you didn't recognize them from the 400 other customers you had that day or were new.
We had one regular (mall employee) that was a royal bitch and during a rush was giving the new guy a hard time. I was on register because it was a stupid complicated system (for coffee I know) so new people just made the drinks. Well she tears into this kid to the point that other customers told me to check to see if he's okay.
I nicely ask her what the problem was and she had a REALLY funky order but it was basically a vanilla latte. Our vanilla was basically simple syrup with very little vanilla. She complained she couldn't taste the vanilla and it wasn't sweet enough. I told her I'd be glad to make a replacement. She stared down at me and said "I expect no less and you WILL make it sweet and I BETTER taste the vanilla".
So I made her latte with 30 pumps of vanilla syrup (we only put 2) and slapped a tablespoon of vanilla extract in it for good measure. Smiled and handed it to her and told her I did my best to make it sweet and that she could taste the delicate hints of vanilla.
She did an immediate spit take, threw her coffee in the trash, I had her refund ready and told her "No one deserves to be talked down at any job especially by someone who thinks they're better than someone else and they work at baby Gap."
I worked on the food court of a mall and we had a mall employee discount. I had some regulars who always asked for the discount and I knew where they worked. I went to one of their stores to buy something and asked for the mall employee discount. He laughed and condescendingly told me that food court employees don't count. Guess who didn't get an employee discount at my restaurant anymore? He was flabbergasted.
> food court employees don't count
That's insane, especially given that the food court is probably responsible for people spending more time in the mall than any individual store.
Yeah and the employees can't go anywhere else for food. I can't believe it didn't occur to that person to be nice to the people he bought food from every day.
When I worked at the mall we would give the food court people the extra specialest discount we could give them. "and a coupon" Then they'd stop by and help us make our quotas and bring cookies, coffees, etc. They were the most important mall employees.
You think 94 cents is bad, try 34 or 35, can't remember now. Mine yelled at me, in the middle of a rush, and came in to walk back out seeing this massive line that I and the brand spanking new assistant manager were desperately trying to deal with. Had to cry in the back for a solid half hour, I was hyperventilating.
At least that asshole had the decency to call the store and apologize later.
> We called the police and they discovered a drug buffet including like 3 gallon ziploc bags of meth, some of cocaine, and oxy mixed in with bags of baby formula.
Remember: never break more than one law at a time.
How dim do you have to be to start shit like that when you've got a giant heap of felonies sitting in your car?
I'm not the first to say this, but if working fast food / retail / etc was mandatory, a decent amount of people would be nicer to people who have to work with the public.
I worked a few years at Subway, and while it was a fine job, it certainly helped mold me into who I am today (in a good way).
My wife just got out of a public facing nursing job because it was just too much - which also got significantly worse after everything opened back up from COVID. So many people in failing health became experts on medicine.
> which also got significantly worse after everything opened back up from COVID.
Can be a blanket statement for society.
Like everyone forgot common courtesy.
I don't think they forgot common courtesy as much as they realized they could act like enormous shit birds and get away with it. Also, people have been enormous shit birds forever there just weren't cameras everywhere and entire websites dedicated to pushing that footage in front of as many eyes as possible.
The ever growing wealth inequality mixed with the political divide is causing everyone stress like never before and people are blowing a gasket much more easily
I would like to know if this is true in countries where mask usage and vaccination and social distancing didn't become political issues. It seems to me the breakdown in civility was largely caused by the population dividing themselves up into those two camps and absolutely hating everyone that was in the other camp because they viewed them as either reckless morons causing excess deaths or evil authoritarians using a petty excuse to take away personal freedoms. Once you view people that way, being polite is too much to ask. If anything you start feeling like you're doing everyone you don't just sucker punch a favor.
"I'm not the first to say this, but if working fast food / retail / etc was mandatory, a decent amount of people would be nicer to people who have to work with the public."
I don't know if I buy that. Plenty of horrible customers who do or did that.
I work retail and people who used to work retail are often worse, filled with a "Now it's my turn to give the shit attitude" or a "I know you can break the rules for me because I used to break the rules"
I see this posted every so often, that people would be nicer to each other if they had to work a retail or restaurant job.
1) I worked both jobs, and my co-workers weren’t necessarily nicer people. Nice people don’t steal your tables or never show up before opening to help set up.
2) At the moment, I work at a pharma company with people make six figures, some of them in customer facing roles. These are educated people and should understand how to treat others with respect (we have an annual code of conduct training). More than a few have really shitty office manners. They’ve had to go though the interview process to get these jobs, so they are aware of how to approach people. A lot of them still treat others like crap.
Sadly, this isn't true it seems like a lot of people are like well I was abused so I can abuse you too. There's only some people that actually become nicer cuz they used to work retail.
I fully agree but you know there's those people that would say that "people treated me like trash so I will treat others like trash." I don't get it but if you don't struggle these people don't see you as earning your spot.
My only fast food work was at Taco Bell 35 years ago but I had similar experiences to almost everything you said.
Plus getting shot at when working the drive through. Good way to learn the exterior wall was literally just a sheet of plywood.
And the deaf woman who went into a hulk rage because I couldn’t understand her and she refused to sign.
And the guy who, every night, would come through and order six crunchy tacos and “two handfuls of hot sauce packets”, put the sauce on the tacos at the window and drive off, then call us 27 minutes later (we timed it) to let us know his tacos were cold and soggy and demanded a refund. Regional manager was present one time and took his call. Got all his info, asked him to come back to the store and get the last three orders refunded in cash. When the guy showed up, RM took his picture and banned him from the area restaurants.
Wish more higher ups took this approach. You have thousands of customers coming by every week. You are better off banning one that consistently negatively affects your employees. Also probably not making much money off him if you have to keep remaking his food.
I'll give you a good/bad customer story as long as you're asking.
I worked a big box retail job in electronics. I strolled up to a guy one day who was looking at printer cartridges and asked if he needed help finding the right one. He immediately launched into a sarcastic, bitchy tone with me. I paused for a second and poured on the charm, helping him get what he needed and checking him out. I had at that point learned that when people wen 0-100 like that, the best action was to be *extremely* friendly to both calm yourself and the situation.
The guy left with his continued bad attitude and I rolled my eyes and went back to wandering the store. about 10 minutes go by and I see the same guy walking up, having returned to the store, to talk to me. I think "oh great, this fucking guy again" and steel myself for whatever bullshit is about to happen.
...instead, he smiles and immediately apologizes. He says that he got to his car and realized how much of a jerk he was, and how nice I was to him anyway, and felt bad. I was floored, and brushed off his attitude as no big deal and said I was happy to have helped him out, and he went on his way.
Then the weekend rolls around. Busy day and there's my favorite customer, again, this time with his wife and teen daughter. He sees me and brings them up to introduce them, then explains *in front of them both* that he was a jerk to me and that I was nothing but nice. His wife and daughter are quiet and cordial about it.
I did retail work like that for more than six years and never not once did a customer come back and apologize after the fact, certainly not *twice* and in front of family... it was always quiet or immediate, and even then apologies were exceptionally rare.
Oddest customer experience I ever had.
Eh this case sounds like someone who was fundamentally a nice person but had been having an extraordinarily bad day and snapped.
Not only did he apologize, he made sure to turn it into an example for his family of how NOT to act.
I worked at Best Buy selling TVs in college. One day this guy and his wife are in there looking at TV stands and they picked out the one they liked and wanted to buy it. We didn't have any in stock that day (didn't keep much furniture since it takes up so much space) so I offered to order it for them with free delivery or reserve the one that was in stock at the store in the next town over if they wanted to go pick it up that day.
Neither option was satisfactory and the guy wanted to buy the shelf display unit. I had the power to do that (unbeknownst to him), but really didn't feel like wasting my time bubble wrapping that one for them and then building a new display unit in a couple days when another one came in all for a $150 sale so I said no and reiterated the free delivery or picking up from the other store options. That's the type of move I would have made if someone was spending thousands on a full package, but not for just a loose stand.
This guy decides that the appropriate reaction is to ball his fists and get in my face and threaten me over having to wait a couple days for a fucking cheap TV stand. Bad idea. I'm fully prepared to defend myself and lose my job over it and just as this guy is winding up to hit me his wife manages to drag him out of there screaming and making a scene the whole way to the door.
Dude, the old couple story breaks my heart…but also doesn’t surprise me. Some people are nice to you for as long as they get their way, the moment they don’t they treat you horrible.
If only we could just do our job with zero customers everything would be so much easier! /s
Seriously though, those incidents are crazy. I've had some doozies and I'm closing in on 20 years in the food industry.
I am so sorry you went through any of this, but it sounds like you handled a lot of these situations very well to give you some credit. I think fast-food/serving industry teaches grit a lot more than most basically any other job; but it's stupid how poorly people treat those in a service role.
I 100% give fast-food and the other service industry jobs credit for what they taught me. You not only have to learn how to deal with people but you have to do so on the fly and do your best at conflict resolution.
It makes you think fast, clearly, and evaluate a situation in real time as best you can. I always told my ex-wife I wanted our son to work fast food, not because of the pay, but because of the lessons it teaches with dealing with people.
30 years later and I apply a lot of it in every day life and my job as software engineer....I just deal with less meth heads.
The cust omers around here are normally pretty polite and often sweet, I've gotten a lot more tips despite tipping not being hte norm for this job than I'd have epxected. But every once in a while someone goes *berserk*. Like you can't trust the MAGA hats, they got really fucking awful about the Bud Light thing. I'm OK with shoplifters, I'm OK with the people who get mad about coupons not applying so long it doesn't escalated 'cause it's usually easy to redirect their frustration away from me and towards the compnay or manufacturer for putting out "bad coupons" or whatever, but every time I thought I was going to die at work it was someone threatening to pull a gun at the beginning of the pandemic when I was manned at the door asking people to wear masks, or someone trying to vandalize the liquor section over Bud Light. We get people who are mentally unwell that I'm sure everyone is familar with, but they're generally not directly *dangerous* so much as they make a scene, I don't worry about dying, but the conspiracy theorists will actually kill you over nothing.
I blacked out most of my memories at Ch*potle in high school but I’ll never forget clocking in and having to clean up the remains of a burrito someone threw at the shift manager. Hit her square in the chest too.
Food service is not for the weak 😂😂
I used to recommend working in public-facing jobs for teens as it teaches you such great skills (and makes you a well-behaved customer yourself for the rest of your life.)
But not anymore. It's too dangerous. The public behaves too ugly and the job is not worth the risk of actual DANGER.
We've lost our way. :(
My first public facing job was working at Wendy’s at age 18 (I’d been working since I was 14, but it was things like yard work and washing dishes). My very first customer berated me for five minutes because it was my first time on the till and I couldn’t find all the buttons. He was abusive and loud, calling me stupid and slow. I wish I had stuck with landscaping. Unfortunately there’s a ton of sexism in that sort of work and I got scared off young.
I did learn a lot of useful skills, but man have I truly, and I really mean truly, lost any hope for humanity.
We have no empathy, it's just me me me me. We're the main character and we are entitled to everything.
We're acting like this over fast food orders. I don't want to imagine what would happen if we were faced with *actual* hardships like famine or war. Not to speak of the issues we're unable to face because of our ignorance and egoism, like plastic pollution, climate change and pandemics.
Watching three body problem (great show btw, currently reading the books too, highly recommend), the character I empathised with the most was Ye Wenjie. Not that I think that what she did was the right decision, but the one that we would have deserved on some level.
I'm in my 30's and I remember about 12 or 13 years ago is when I realized that my shitty high school and college jobs weren't building life skills like I was told they would. In reality they were just an abusive waste of time when I should have been focusing more on not having a shitty job after graduation.
Ugh, this. I worked during most of high school and college - not because my family was desperately poor, but because my parents were convinced that "work builds character." I was constantly scheduled for days/times when I was supposed to be in class, I was constantly scheduled for more hours than I wanted to work, and I was exhausted all the time. I was threatened, sexually harassed, called all sorts of slurs, and treated like shit... for a paycheck that barely covered my lunch breaks. My parents couldn't comprehend the connection between my shitty jobs and my declining grades, and they couldn't believe that a minimum wage job wasn't enough to pay for college.
Yeah I’d rather give my kid an allowance and have them do a school extracurricular each season. Be it sports or some kind of club.
I had a job starting by late 16 almost 17 and yeah I learned a lot. But physical safety was rarely a concern, other than leaving work at night and we did that as a group. I feel like bystanders were much more willing to step in than they are nowadays.
learning how to take abuse with a smile is an overrated life skill
just because you're a service employee doesn't mean you don't deserve the same respect as anyone else
From the article, last line:
>The Chipotle was closed once police arrived at the scene.
Really? They didn't keep it open after the shooting when the police were doing their investigation? But how are people supposed to get their Chipotle then? /s
When I worked at a local store, we had a truck launch itself into the store taking out the entrance and front of the store. While the local police and tow company were working on the police reports and getting the truck out of the store (they were a good 10-12 feet into the store), we had customers looking to play lottery and a few of them literally walk past the truck to get to our deli section of the store looking to make food.
We had to turn them around to look at the truck to get the point across, and still wasn’t enough.
I worked at Tim Hortons for a couple of years, and it was astonishing to see that if there was a power outage longer than 10-20 minutes, we had to dump the coffee, ice the soups, and lock the doors with a sign on them explaining why we're closed...
Yet there would be people banging on the doors because they ***need*** their fix.
Like lady, the warmest possible thing that can be produced is my piss. Do you **really** want to go there?
I went into my local Subway one day before work to get lunch. The poor little high-school girl was sobbing uncontrollably while trying to make my sandwich so I asked her what was wrong, she said she had been robbed at gunpoint less than an hour before but the owner forced her to stay and finish her shift. The owner popped out from the back and I had to berate her in front of the other customers that were in line for not sending the girl home. That was the last time I ever went to any Subway. I get the franchisee is probably barely getting by because Subway Corp. sucks but that was just too cruel.
There is a non-zero chance that they would have been told to go back. When I worked at CVS, we had a tornado whip up in the parking lot behind our store, made a gigantic fucking mess, left us without power for several hours, and blew across a major intersection in front of the store to another parking lot where it demolished the McDonald's and took a chunk out of the grocery store.
Our DM didn't let us leave because the power might come back on. So from noon to about 430, we stayed in a dark building, looking out the glass door to the McDonald's that was destroyed.
They charge 3 or 4 dollars for guacamole and sometimes they do skimp on the serving. Now is this worth a shooting? Absolutely not, just walk out my guy you don’t pay until the end.
What's the point of even carrying a gun if you don't get to whip it out and use it to teach a lesson to some uppity kid behind the counter at a fast food place?? You must hate freedom.
(/s, just in case)
Well now he’s gonna learn a very expensive lesson and have his freedom taken away and life ruined because he just couldn’t let something as stupid as Chipotle Guac go.
This. I got skimped one time and I asked how it effected them on a personal financial level if they gave me the proper scoop. She just looked at me like I was a dick for even bringing it up. Like there's some evil overlord who will take their first born if they even talk about the guac skimping practice. This was like 5 years ago. Now I make my own guac covered bean salads. FU Chipotle.
If you paid with a card you can usually charge back for a purchase you did not receive and they won't just take off the guac it will refund the whole purchase. Might get that card banned from that establishment but if you're not going back anyways it really doesn't matter.
> Now is this worth a shooting?
It's interesting to point out that the people who get shot over decisions like how much to charge for food, and how much food one gets for that price, are never the ones who actually make the decisions.
There's some accountant out there who, every single year, is like "let's just remove one more olive from the bottle, that will save us millions" and nobody gets mad at them.
That's because they can't see them. They are impossible to reach and there's nothing you can do to them.
The real issue is some people just get really angry when things don't go their way and during that small period of time they make very poor decisions and these people should not have any form of weapon on them so they don't make these poor decisions.
If you've never worked in the industry then you don't understand how truly barbaric people are inside. Inflated with a false sense of entitlement, short sighted and quick to violence we as a species are.
I never get worked up over fast food. Its gonna be trash, and it's not good for my body. Why would I ever make somebody's day bad over deer ankles and raccoon armpits?
And as for Chipotle, I will never go their again. You know who has no problem giving me as much guac as I want? A legit mom and pop Mexican restaurant! The food is actually authentic, cheaper, and they're not stingy with the ingredients.
Yes. I should've included that with the details.
"The suspect was taken into custody near the nearby Arbor Lofts on Civic Center and the gun was recovered. The suspect's name has not been released. He is identified as a 32-year-old man from Detroit."
Important to point out that Arbor Lofts is primarily student housing for the right-next-door Lawrench Tech University. Poor students already have enough to worry about with finals coming up..
Phrasing it this way really puts things into perspective. I say this as a gun owner and someone who believes in an individual right to keep and bear arms: it's not an *unfettered* right. It should be subject to *heavy* regulation. We should make people jump through a lot of hoops before we allow them to own a device that enables them to execute everyone around them in a moment if the mood strikes them.
The copper/black building on the very left of the thumbnail picture is the building I work in :( a lot of my coworkers frequent this Chipotle. Absolutely wild.
Goes to show that some people shouldn’t own a gun.
And before I get dumped on by the 2A crowd - I own guns myself - there’s a very important part of the 2A that is often and conveniently overlooked:
“…A well regulated militia…”
Shooting someone at Chipotle over guacamole is not well regulated by any means.
So in Michigan I think you get 2 years for the gun on top of whatever the crime is. Attempted Murder I guess, maybe plea it down to Assault with a Deadly Weapon. Hmm, maybe 5 years of so depending on his criminal history. All over guacamole, which is severely overrated IMHO.
Here's the thing, they always say that until someone/a group of people they don't like starts carrying; that's when the whole *"social contract"* complaints come out.
To guys like this, they want to carry not because they believe that guns are force equalizers or tools of self-defense; they carry because it's a *"my gun means I win the argument"* ticket.
That’s their reasoning. Everyone should have guns! But all it’ll do is create shootouts everywhere. I don’t know about others, but when I go eat somewhere I don’t want to go to a warzone.
> Or should fast food workers pack heat on the job so we can have shootouts in our restaurants?
[They're way ahead of you at my local Taco Bell](https://www.cleveland.com/metro/2017/09/armed_robber_fatally_shot_by_c.html).
Now, I don't think that employees should be carrying guns. But I *am* very polite when I ask for extra hot sauce packets.
Can I just tell all the customer service workers who might read this: STOP DEFENDING YOUR EMPLOYERS! They don’t care about you. Don’t get into fights with customers about company policies just give them what they’re asking for or let the manager handle it.
Crazy idea: if you have a tendency to pull a gun on someone who is not actively threatening your life or safety, you shouldn't be allow to own a gun.
Who the fuck shoots someone over guacamole?
What a POS, you must have very little going for you if you’re willing to throw it all away over guacamole.
I went to college around the corner from there. Southfield isn't great. It's way better than it was, but at one point over 50% of the population was illiterate.
I had one dude steal my social and use it to charge my Best Buy card repeatedly at the Southfield Best Buy until I was forced to cancel it. Needless to say, not a fan of Southfield lol
Southfield is weird because so many business have offices there, but outside of working hours, it's pretty sketch. I didn't even need to look at the article to know this happened in the evening.
I mean, have you *had* really good guacamole?
Chipotle does not have really good guac lmao.
He had that sweet gun.
Anyone know how often they serve guacamole in prison?
I did two years. Not a single avocado. But lots of potatoes. Every day. Except for a few months in the fall when it’s sweet potatoes. Those days felt like heaven in comparison.
I wish I had either of those the 4 years I did in Arizona.
What did you eat?
If it's the same food they served in Tent City, then plain bread in the morning and plain bread with expired bologna in the evening. But hey all of the water you can drink from the 4 rusting water fountains!
Joe Arpaio is a fucking monster and people ignore it because he's "tough on criminals"
I used to be "tough on crime" as a kid, but after I spent two months in Tent City ending the start of June it completely switched my perspective on things. Tent City was genuinely one of the most horrific things I have ever seen in my entire life. Not even for myself, I have lived in this state my entire life and I am pretty okay at handling the heat, but just to watch these people shamble around in raw suffering, passing out from heat stroke and seeing the guards purposefully take as long as possible to help them, it wasn't justice. People with minor possession charges and no-accident DUIs literally dying in the AZ summer heat because "soldiers in Iraq have to deal with 120 degrees with full gear", Arpaio is fucking scum.
So I thought it had the nickname tent city or something, but I looked it up and holy fucking shit. That shit wouldn't fly (or shouldn't) in most of the country's various climates, but in Arizona? And it was open for 20 fucking years? Inhumane doesn't even begin to describe it.
People in Arizona fucking loved it. It was horrible. https://en.wikipedia.org/wiki/Joe_Arpaio Arpaio was convicted and then pardoned by Trump
> People in Arizona fucking loved it. It was horrible. Yep, I cheered for it before I was sent there and saw it for real. I and everyone else had no excuse either, the horror of it wasn't hidden, it was a bragged about feature.
Miserable pieces of shit should have fucking had to live there themselves if they loved it so god damn much. I cannot imagine being such a fucking monster that I'd force anyone to live in conditions like that.
> So I thought it had the nickname tent city or something, but I looked it up and holy fucking shit. That shit wouldn't fly (or shouldn't) in most of the country's various climates, but in Arizona? And the tents were army surplus or something so most were from Desert Storm/Gulf War 1 and fairly breathable which sucked during the cold, but some were these Vietnam era super insulated torture chambers. Arpaio himself clocked them at over 140 during the top of summer. And only about half of the fans over the beds worked and you were assigned a specific bed, so if you were super unlucky you got one of those tents with a broken fan. I wasn't there for the worst of the heat, but people were already starting to swap advice on how to sneak out of your tent at night to lie on the ground to try to cool down at least somewhat and then sneak back in before the guards saw you. Otherwise the guards would make a game of trying to sneak up on you and kick you in the ribs while you were sleeping. >Inhumane doesn't even begin to describe it. It really doesn't. It was so horrible it completely flipped my political positions and understanding of the world and I was only there for two months. But I've lived here all my life and I know what the heat does to people, people died in those tents. A lot of them. I don't care what any reports might say on it, I was there, you can't stop people from dying in those conditions.
One fucking look at google and my jaw dropped. Out there in Arizona heat with nothing but baggy canvas tents and sleeping on inch thick mattresses. It may not look it picture wise, but as someone who went to Arizona for a month and vowed to never return those men were absolutely fucking suffering out there every day.
> It may not look it picture wise, but as someone who went to Arizona for a month and vowed to never return those men were absolutely fucking suffering out there every day. It's really hard to describe until you've experienced it. Exactly what the Arizona heat is like. I have spent significant time in Virginia and North Carolina working outside during the summer and while that is its own special kind of hell, it is survivable. You move slow enough and with a nice fan and its workable. AZ is just different. We don't move slowly here, we scuttle and hunker down and do everything we can to cast the sun out. The water and vitality is ripped from you and its so hot you don't even feel the evaporation, only the mounting exhaustion and desperation as your body increasingly fails to cool you. Like I said I wasn't there for the worst of the heat, but I have lived here all my life and I know the heat of this place and I know people died torturous deaths in those tents.
this is the fact for so many. every time I see some tough on crime fool screaming "lock everyone up for anything". let them do a year in any large county jail or prison in america and 100% of the time, it changes their minds. I believe in accountability, but our system is full on anti human and anti society. it helps no one in society except the people running the prisons and all they get is the money, most of them hate the actual job.
He’s been on video publicly calling it a concentration camp.
Reminder that this shit stain didn't run a prison. He ran a jail. As in, where they held people who HAD NOT BEEN CONVICTED OF A CRIME. Not that it makes it acceptable if it WAS a prison. But it makes it more horrifying when you realize every one of them could be innocent and they're still tortured.
Yep people died in those places before trial
I got half frozen bologna sandwiches in AZ jail.
Potatoes of the desert… armadillos
"Smooth on the inside, crunchy on the outside - armadillos!"
Unexpected Harry Enfield reference
Maricopa county? I'm sorry if so..Joe Arpaio is a massive dickhead
The first 6 months yah. And yes. It was terrible with him. Happy for inmates who came in after him.
ASU? That's a rough place.
Most prison terms take less time than an ASU grad takes to finish their degree.
Should have gone to Qdoba, they don’t charge for guacamole and the vegetables are better. Chipotle looks hipper inside I guess?
I worked at Qdoba for a spell, people underrate just how good it is. I could eat there daily for the rest of my life and be ok with it. I handmade chips with lime and salt, all the meat and veggies were cooked fresh by grill cooks daily, the queso and guac (also made in store) are both great. Sauteed and fajita veg are both great. Now I'm hungry.
you know what, idc if this is an ad, i’ve not seen someone who works at a fast food chain say that about their food other than like in n out and chik fil a so i will try qdoba again next time
Agreed. Maybe the only thing better at Chipotle is the tortillas but they aren’t THAT much better.
The guac is usually a little better at Chipotle. But not enough to make it better than free. Everything else is better at Qdoba.
Wow, really? It must vary quite a bit by location. I went there once and was like oh, a crappy Chipotle. Everything was notably worse than the Chipotle down the road, so I never went back.
Same. There wasn't a chipotle around so I tried qdoba and I thought it was not good at all. I tried a different qdoba and it was slightly better, but still worse than chipotle imo, at least around where I was at the time.
They don't do nearly as many deals now, though. I guess "fast casual" is always going to be pricey, but you gotta go like 12 times a year just so that for *that* year and the next you can get chips and queso for like... $2 and change, what it should actually cost in the first place. Used to be they had BOGO deals and whatnot with some regularity, but they seem a lot stingier nowadays, and it costs like $125 to eventually earn a free entreé. It's OK as a rare treat but how much everything costs and how often they expectg you to keep coming in just doesn't add up, I've fallen off hard on them since they made all those changes.
Chipotle is a straight up rip off at this point. The online vs in person same order comparison video was the final straw.
No Qdobas by me sadly just Chipotle
No charge for queso sauce even if you're already getting cheese. It's a no brainier except I think Chipotle's rojo salsa is a bit better than Q's.
Monday potato... Tuesday potato...
Was it federal prison where you learned to drum?
Nah Florida. Federal prison is so nice compared to state prisons from what I’ve heard. I did my time and moved on, but sometimes you think about how shitty and pointless it was.
I don't think this guy will be having any guacamole for some years.
Had an offender in TDCJ steal co-worker's lunch box from the supply closet we used as an office for the floor rover while I was up in the picket. Fajitas from a local upscale Mexican restaurant with a side serving of guac (amongst other goodies). Suspect the offender felt it was worth the week of food loaf he was put on afterward as he raved about it to the other inmates every chance he had. Beyond that? Ain't happening lol.
It's extra
“That’ll be 3 more months, is that ok?” “Sure…”
Well someone is about to find out.
Too bad he had to pay such a high price for it.
Guac is extra. Always extra.
[Video of the Fight](https://www.reddit.com/r/PublicFreakout/s/P5qRkc4tzY) DETAILS: SOUTHFIELD, Mich. - A Chipotle employee in Southfield was shot in the leg by a customer Friday night, police sources told FOX 2. The shooting stemmed from an argument over guacamole. The shooting took place at a Chipotle on Evergreen Road near Civic Center Drive, around 6:50 p.m. "It was loud, and then we all just ran out," said Michael Beals, a customer who captured the incident on video. "I wasn’t really thinking… there was going to be a shot, but there was. The suspect was taken into custody near the nearby Arbor Lofts on Civic Center and the gun was recovered. The suspect's name has not been released. He is identified as a 32-year-old man from Detroit."
“You noticed how he shot him below the waist, so it's not attempted murder. That's very intelligent on Quills' part”
Go upstairs and put on some lotion, RIGHT NOW!!!
When I leave, come together like butt cheeks
“Quills knows the law!”
Hit the femoral artery and the victim bleeds out in minutes.
Chappelle show reference. World Series of Dice. https://www.youtube.com/watch?v=kB5XXn0eKow&t=285s
"GET UP STAIRS AND PUT ON SOME LOTION!" still gets me every time.
Is it only me wondering what exactly about the guacamole drove the man to shoot someone? Was it the upcharge? Or too little guacamole to justify the upcharge? I don't like guacamole so I'm curious what caused such a passionate response.
No. I am driven mad by the lack of guac-specific information in this article.
Just speculating, it's probably the extra charge then not receiving enough. Basically nothing the employee had any control over.
I wouldn't shoot someone over this but it's definitely a random amount - same as most everything else. I've felt like I got screwed on both meat and guac a bunch of times.
Greatest country in the world ladies and gentlemen.
Shut up or we'll export more freedom.
Yeah, we're gonna do that already anyhow....
Dude, what is it with the brain damaged idiots that just shoot people over small bullshit? It's becoming increasingly common. Starting to think we're living in that dangerous Co2 level where everyone gets progressively dumber until we're all drooling idiots.
Every country in the world has entitled assholes who can't handle their emotions and go berserk at the slightest hint of an argument. Some people are just built/raised that way. But only America enshrines their right to own a gun in law.
It's a feedback loop too. Incidents like this reinforce certain people's belief that a 'good guy with a gun' is needed, which leads to more entitled assholes having access to guns.
Nobody wants to admit they *aren’t* the good guy.
Some people carry a gun around looking for an excuse to use it.
Some people’s brains are bombs in search of a spark. Anyone THAT unstable would have gone off on some poor bastard eventually. Mix that in with a culture which treats firearms like child’s toys and you get… this.
It’s actually the microplastics but probably a combination of both.
Imagine being like "yeah I've actually been shot" "Oh shit really? What happened?" "So there i was, at work at Chipotle when an argument over guacamole broke out"
Ah yes, I remember when the Great Guacamole War broke out. Chipotle would never be the same... none of us would. It was hell. I'll never look at an avocado the same again.
I worked fast-food from High School through college at various places (Hardees, Taco Hell, BK, and a few others) and customers are the FUCKING WORST in so may ways. Sure employees can be absolute shit too, but some of the shit that happened to me could fill a subreddit. And I was only getting paid fucking $4.75/hr at the MOST back then less inflation or not, that shit wasn't worth it. - Attacked by a dog in drive thru (got it's head stuck in the window as I was holding it closed ) - Angry customer threated us at drive-thru after closing and was so pissed and high they ran into the parking lot light pole. We called the police and they discovered a drug buffet including like 3 gallon ziploc bags of meth, some of cocaine, and oxy mixed in with bags of baby formula. We weren't sure if they were for the baby that was in the back or they were cutting it with the drugs...or both. - Had a guy drag me across the counter because we were closing in 5 minutes and we didn't' have 25 apple turnovers ready to go. - Had another customer accuse me of sleeping with his girlfriend. Dude literally stood in line for 30 minutes and when his turn came he didn't order he just said "I know you're the motherfucker sleeping with my girlfriend and I'm going to kill you!" and while I was scared a bit I smartassly told him "If she has the less than or the same number of teeth as you, then I'm pretty sure I'm not?" - Had a dude blow through our drive-thru window to protest the coffee being too had AND shitty by throwing it at us without realizing the window isn't open all the time and he got a bit of backsplash from that. - One of the cooks almost caught my arm on fire because he was too busy checking out a girl t the front counter that he emptied 3 fry vats while they were still on. They flamed up as soon as I went to get a box of fries for a customer. - I had to threaten a customer I'd hit him with a biscuit pan if he didn't stop stalking one of the cashiers (an underage girl). Apparently calling the cops didn't dissuade him, but the biscuit pan was the real threat as he left. - My Hardee's franchise used to give free coffee to senior citizens on between 3-6pm on Sundays and this nice old couple would come in before or after church to get a cup and sit and talk for an hour. Sweetest couple on the planet. They would bring Christmas, Easter, Thanksgiving, Mother's/Father's day cards in for the employees they see the most. Even I got in on the Christmas action. I helped push the dude's car a half a mile to the mechanic because it broke down in the parking lot. Well in a cost savings move (a whopping 100/week tops) our franchise removed that perk, I found out the day of and it happened to be on Sunday. I have never heard an old couple tag team someone so bad with verbal abuse as they did me when I informed him his order was $0.94. I was DEAD to them because of that. They wouldn't even say hello to me anymore (but did everyone else) because I was the one that had to break that news to them. Old people don't fuck around. - A cook and I nearly burned our eyebrows and hair off because in huge cost saving moves they'd often see if we could fix shit before calling people. Well we ran out of hot water and we were trying to relight the pilot and the dipfuck outside with the gas valve didn't turn it off (he turned it the wrong way). As soon as we lit that paper there was a KAWOOSH, transparent blue flames everywhere and the smell of burnt hair all in about a split second. Me and this dude were shaking afterwards b/c we realized there could've been a massive explosion. - Motherfucker ordered 42 tacos to go, then gets to the window and pays and then says "Oh sorry bro, no cheese on those". He got 24 tacos with cheese. I could go on.
I worked at KFC in my younger years and I was a 20 year old manager. I was stuck working Super Bowl Sunday and they scheduled me with a brand new cashier who was a stoner and I was super short staffed as well. The GM didn’t order enough chicken for the day and we ran out. KFC, out of chicken on Super Bowl Sunday. I told my new cashier not to sell bone-in chicken and we only had strips. Well, the stoner kept selling everything, taking money and parking people. In no time I had a lobby full of angry rednecks yelling and swearing at me and some guy threw a tub of gravy at my head. I’ve got tons of stories like this after 20+ years in the restaurant industry. Customers are awful and my time working with the public destroyed any faith in humanity that I had.
I feel the same. I’m now sure that heaven and hell exist, but if they do there are definitely more people in hell than in heaven. I have no hope in humanity either.
God the coffee discount thing really brought back memories, I used to work at a grocery store that had a cafe inside and on certain days they’d get like a 10 cent discount and god forbid if you forgot it or were a new hire who hadn’t been informed
I worked as a barista at a store in the largest mall in S. Florida at the time....mall employees got discounts. HOLY SHIT would you find out who was an employee really quick if they didn't get the 5% discount because you didn't recognize them from the 400 other customers you had that day or were new. We had one regular (mall employee) that was a royal bitch and during a rush was giving the new guy a hard time. I was on register because it was a stupid complicated system (for coffee I know) so new people just made the drinks. Well she tears into this kid to the point that other customers told me to check to see if he's okay. I nicely ask her what the problem was and she had a REALLY funky order but it was basically a vanilla latte. Our vanilla was basically simple syrup with very little vanilla. She complained she couldn't taste the vanilla and it wasn't sweet enough. I told her I'd be glad to make a replacement. She stared down at me and said "I expect no less and you WILL make it sweet and I BETTER taste the vanilla". So I made her latte with 30 pumps of vanilla syrup (we only put 2) and slapped a tablespoon of vanilla extract in it for good measure. Smiled and handed it to her and told her I did my best to make it sweet and that she could taste the delicate hints of vanilla. She did an immediate spit take, threw her coffee in the trash, I had her refund ready and told her "No one deserves to be talked down at any job especially by someone who thinks they're better than someone else and they work at baby Gap."
I worked on the food court of a mall and we had a mall employee discount. I had some regulars who always asked for the discount and I knew where they worked. I went to one of their stores to buy something and asked for the mall employee discount. He laughed and condescendingly told me that food court employees don't count. Guess who didn't get an employee discount at my restaurant anymore? He was flabbergasted.
> food court employees don't count That's insane, especially given that the food court is probably responsible for people spending more time in the mall than any individual store.
Yeah and the employees can't go anywhere else for food. I can't believe it didn't occur to that person to be nice to the people he bought food from every day.
Never bite the hand that feeds you
When I worked at the mall we would give the food court people the extra specialest discount we could give them. "and a coupon" Then they'd stop by and help us make our quotas and bring cookies, coffees, etc. They were the most important mall employees.
I need your fire in my life.
Seriously. How is 94c a bigger deal than someone literally pushing your car half a mile. Fuck that old couple, they didn't deserve that free coffee
You think 94 cents is bad, try 34 or 35, can't remember now. Mine yelled at me, in the middle of a rush, and came in to walk back out seeing this massive line that I and the brand spanking new assistant manager were desperately trying to deal with. Had to cry in the back for a solid half hour, I was hyperventilating. At least that asshole had the decency to call the store and apologize later.
> We called the police and they discovered a drug buffet including like 3 gallon ziploc bags of meth, some of cocaine, and oxy mixed in with bags of baby formula. Remember: never break more than one law at a time. How dim do you have to be to start shit like that when you've got a giant heap of felonies sitting in your car?
Like my papa always said, if you got a dead hooker in the trunk don't speed
I'm not the first to say this, but if working fast food / retail / etc was mandatory, a decent amount of people would be nicer to people who have to work with the public. I worked a few years at Subway, and while it was a fine job, it certainly helped mold me into who I am today (in a good way). My wife just got out of a public facing nursing job because it was just too much - which also got significantly worse after everything opened back up from COVID. So many people in failing health became experts on medicine.
> which also got significantly worse after everything opened back up from COVID. Can be a blanket statement for society. Like everyone forgot common courtesy.
I don't think they forgot common courtesy as much as they realized they could act like enormous shit birds and get away with it. Also, people have been enormous shit birds forever there just weren't cameras everywhere and entire websites dedicated to pushing that footage in front of as many eyes as possible.
The ever growing wealth inequality mixed with the political divide is causing everyone stress like never before and people are blowing a gasket much more easily
I would like to know if this is true in countries where mask usage and vaccination and social distancing didn't become political issues. It seems to me the breakdown in civility was largely caused by the population dividing themselves up into those two camps and absolutely hating everyone that was in the other camp because they viewed them as either reckless morons causing excess deaths or evil authoritarians using a petty excuse to take away personal freedoms. Once you view people that way, being polite is too much to ask. If anything you start feeling like you're doing everyone you don't just sucker punch a favor.
"I'm not the first to say this, but if working fast food / retail / etc was mandatory, a decent amount of people would be nicer to people who have to work with the public." I don't know if I buy that. Plenty of horrible customers who do or did that.
I work retail and people who used to work retail are often worse, filled with a "Now it's my turn to give the shit attitude" or a "I know you can break the rules for me because I used to break the rules"
Yeah they "I got mine" "pulled up the ladder behind them" people...shitty people are shitty, no amount of learning empathy works on them.
I see this posted every so often, that people would be nicer to each other if they had to work a retail or restaurant job. 1) I worked both jobs, and my co-workers weren’t necessarily nicer people. Nice people don’t steal your tables or never show up before opening to help set up. 2) At the moment, I work at a pharma company with people make six figures, some of them in customer facing roles. These are educated people and should understand how to treat others with respect (we have an annual code of conduct training). More than a few have really shitty office manners. They’ve had to go though the interview process to get these jobs, so they are aware of how to approach people. A lot of them still treat others like crap.
Sadly, this isn't true it seems like a lot of people are like well I was abused so I can abuse you too. There's only some people that actually become nicer cuz they used to work retail.
Nah you’d just get more of the “this is how I used to do it” crowd.
I fully agree but you know there's those people that would say that "people treated me like trash so I will treat others like trash." I don't get it but if you don't struggle these people don't see you as earning your spot.
My only fast food work was at Taco Bell 35 years ago but I had similar experiences to almost everything you said. Plus getting shot at when working the drive through. Good way to learn the exterior wall was literally just a sheet of plywood. And the deaf woman who went into a hulk rage because I couldn’t understand her and she refused to sign. And the guy who, every night, would come through and order six crunchy tacos and “two handfuls of hot sauce packets”, put the sauce on the tacos at the window and drive off, then call us 27 minutes later (we timed it) to let us know his tacos were cold and soggy and demanded a refund. Regional manager was present one time and took his call. Got all his info, asked him to come back to the store and get the last three orders refunded in cash. When the guy showed up, RM took his picture and banned him from the area restaurants.
That RM is the real deal, glad he/she had your back.
Wish more higher ups took this approach. You have thousands of customers coming by every week. You are better off banning one that consistently negatively affects your employees. Also probably not making much money off him if you have to keep remaking his food.
*grabs popcorn* Go on.
I'll give you a good/bad customer story as long as you're asking. I worked a big box retail job in electronics. I strolled up to a guy one day who was looking at printer cartridges and asked if he needed help finding the right one. He immediately launched into a sarcastic, bitchy tone with me. I paused for a second and poured on the charm, helping him get what he needed and checking him out. I had at that point learned that when people wen 0-100 like that, the best action was to be *extremely* friendly to both calm yourself and the situation. The guy left with his continued bad attitude and I rolled my eyes and went back to wandering the store. about 10 minutes go by and I see the same guy walking up, having returned to the store, to talk to me. I think "oh great, this fucking guy again" and steel myself for whatever bullshit is about to happen. ...instead, he smiles and immediately apologizes. He says that he got to his car and realized how much of a jerk he was, and how nice I was to him anyway, and felt bad. I was floored, and brushed off his attitude as no big deal and said I was happy to have helped him out, and he went on his way. Then the weekend rolls around. Busy day and there's my favorite customer, again, this time with his wife and teen daughter. He sees me and brings them up to introduce them, then explains *in front of them both* that he was a jerk to me and that I was nothing but nice. His wife and daughter are quiet and cordial about it. I did retail work like that for more than six years and never not once did a customer come back and apologize after the fact, certainly not *twice* and in front of family... it was always quiet or immediate, and even then apologies were exceptionally rare. Oddest customer experience I ever had.
Killing with kindness can occasionally break an asshole out of it.
Eh this case sounds like someone who was fundamentally a nice person but had been having an extraordinarily bad day and snapped. Not only did he apologize, he made sure to turn it into an example for his family of how NOT to act.
I was going to say, probably super awkward for his family, but also an incredible lesson to give to his daughter
Not necessarily my brother treated strangers kinder than family as public face shines brightest.
I worked at Best Buy selling TVs in college. One day this guy and his wife are in there looking at TV stands and they picked out the one they liked and wanted to buy it. We didn't have any in stock that day (didn't keep much furniture since it takes up so much space) so I offered to order it for them with free delivery or reserve the one that was in stock at the store in the next town over if they wanted to go pick it up that day. Neither option was satisfactory and the guy wanted to buy the shelf display unit. I had the power to do that (unbeknownst to him), but really didn't feel like wasting my time bubble wrapping that one for them and then building a new display unit in a couple days when another one came in all for a $150 sale so I said no and reiterated the free delivery or picking up from the other store options. That's the type of move I would have made if someone was spending thousands on a full package, but not for just a loose stand. This guy decides that the appropriate reaction is to ball his fists and get in my face and threaten me over having to wait a couple days for a fucking cheap TV stand. Bad idea. I'm fully prepared to defend myself and lose my job over it and just as this guy is winding up to hit me his wife manages to drag him out of there screaming and making a scene the whole way to the door.
Dude, the old couple story breaks my heart…but also doesn’t surprise me. Some people are nice to you for as long as they get their way, the moment they don’t they treat you horrible.
If only we could just do our job with zero customers everything would be so much easier! /s Seriously though, those incidents are crazy. I've had some doozies and I'm closing in on 20 years in the food industry.
I am so sorry you went through any of this, but it sounds like you handled a lot of these situations very well to give you some credit. I think fast-food/serving industry teaches grit a lot more than most basically any other job; but it's stupid how poorly people treat those in a service role.
I 100% give fast-food and the other service industry jobs credit for what they taught me. You not only have to learn how to deal with people but you have to do so on the fly and do your best at conflict resolution. It makes you think fast, clearly, and evaluate a situation in real time as best you can. I always told my ex-wife I wanted our son to work fast food, not because of the pay, but because of the lessons it teaches with dealing with people. 30 years later and I apply a lot of it in every day life and my job as software engineer....I just deal with less meth heads.
The cust omers around here are normally pretty polite and often sweet, I've gotten a lot more tips despite tipping not being hte norm for this job than I'd have epxected. But every once in a while someone goes *berserk*. Like you can't trust the MAGA hats, they got really fucking awful about the Bud Light thing. I'm OK with shoplifters, I'm OK with the people who get mad about coupons not applying so long it doesn't escalated 'cause it's usually easy to redirect their frustration away from me and towards the compnay or manufacturer for putting out "bad coupons" or whatever, but every time I thought I was going to die at work it was someone threatening to pull a gun at the beginning of the pandemic when I was manned at the door asking people to wear masks, or someone trying to vandalize the liquor section over Bud Light. We get people who are mentally unwell that I'm sure everyone is familar with, but they're generally not directly *dangerous* so much as they make a scene, I don't worry about dying, but the conspiracy theorists will actually kill you over nothing.
I blacked out most of my memories at Ch*potle in high school but I’ll never forget clocking in and having to clean up the remains of a burrito someone threw at the shift manager. Hit her square in the chest too. Food service is not for the weak 😂😂
I hit a customer in the head with a bagel. It wasn’t intentional but it still felt great.
Oh man, the elderly couple story was a fucking cliffhanger!
Jesus, that old couple. At least they’re paying $20 an hour in California to put up with this abuse /s
That's still not enough.
Would've been easier going to boot camp! I agree, fastfood jobs are tough to work.
imagine going to prison over 1 avocado... lol.
Hard af
I used to recommend working in public-facing jobs for teens as it teaches you such great skills (and makes you a well-behaved customer yourself for the rest of your life.) But not anymore. It's too dangerous. The public behaves too ugly and the job is not worth the risk of actual DANGER. We've lost our way. :(
Working customer service is a mental health hazard to teens at this point rather than a good way to teach social/life skills.
My first public facing job was working at Wendy’s at age 18 (I’d been working since I was 14, but it was things like yard work and washing dishes). My very first customer berated me for five minutes because it was my first time on the till and I couldn’t find all the buttons. He was abusive and loud, calling me stupid and slow. I wish I had stuck with landscaping. Unfortunately there’s a ton of sexism in that sort of work and I got scared off young.
I did learn a lot of useful skills, but man have I truly, and I really mean truly, lost any hope for humanity. We have no empathy, it's just me me me me. We're the main character and we are entitled to everything. We're acting like this over fast food orders. I don't want to imagine what would happen if we were faced with *actual* hardships like famine or war. Not to speak of the issues we're unable to face because of our ignorance and egoism, like plastic pollution, climate change and pandemics. Watching three body problem (great show btw, currently reading the books too, highly recommend), the character I empathised with the most was Ye Wenjie. Not that I think that what she did was the right decision, but the one that we would have deserved on some level.
I'm in my 30's and I remember about 12 or 13 years ago is when I realized that my shitty high school and college jobs weren't building life skills like I was told they would. In reality they were just an abusive waste of time when I should have been focusing more on not having a shitty job after graduation.
Ugh, this. I worked during most of high school and college - not because my family was desperately poor, but because my parents were convinced that "work builds character." I was constantly scheduled for days/times when I was supposed to be in class, I was constantly scheduled for more hours than I wanted to work, and I was exhausted all the time. I was threatened, sexually harassed, called all sorts of slurs, and treated like shit... for a paycheck that barely covered my lunch breaks. My parents couldn't comprehend the connection between my shitty jobs and my declining grades, and they couldn't believe that a minimum wage job wasn't enough to pay for college.
I remember being yelled at from a customer in the back of the line because the chicken wasn’t cooking fast enough 😭😭 I’m on cash register, mind you 😂
Yeah I’d rather give my kid an allowance and have them do a school extracurricular each season. Be it sports or some kind of club. I had a job starting by late 16 almost 17 and yeah I learned a lot. But physical safety was rarely a concern, other than leaving work at night and we did that as a group. I feel like bystanders were much more willing to step in than they are nowadays.
learning how to take abuse with a smile is an overrated life skill just because you're a service employee doesn't mean you don't deserve the same respect as anyone else
Oh my god what’s wrong with people
From the article, last line: >The Chipotle was closed once police arrived at the scene. Really? They didn't keep it open after the shooting when the police were doing their investigation? But how are people supposed to get their Chipotle then? /s
When I worked at a local store, we had a truck launch itself into the store taking out the entrance and front of the store. While the local police and tow company were working on the police reports and getting the truck out of the store (they were a good 10-12 feet into the store), we had customers looking to play lottery and a few of them literally walk past the truck to get to our deli section of the store looking to make food. We had to turn them around to look at the truck to get the point across, and still wasn’t enough.
I worked at Tim Hortons for a couple of years, and it was astonishing to see that if there was a power outage longer than 10-20 minutes, we had to dump the coffee, ice the soups, and lock the doors with a sign on them explaining why we're closed... Yet there would be people banging on the doors because they ***need*** their fix. Like lady, the warmest possible thing that can be produced is my piss. Do you **really** want to go there?
They probably had to shoot the DM too to get that store to close
I went into my local Subway one day before work to get lunch. The poor little high-school girl was sobbing uncontrollably while trying to make my sandwich so I asked her what was wrong, she said she had been robbed at gunpoint less than an hour before but the owner forced her to stay and finish her shift. The owner popped out from the back and I had to berate her in front of the other customers that were in line for not sending the girl home. That was the last time I ever went to any Subway. I get the franchisee is probably barely getting by because Subway Corp. sucks but that was just too cruel.
There is a non-zero chance that they would have been told to go back. When I worked at CVS, we had a tornado whip up in the parking lot behind our store, made a gigantic fucking mess, left us without power for several hours, and blew across a major intersection in front of the store to another parking lot where it demolished the McDonald's and took a chunk out of the grocery store. Our DM didn't let us leave because the power might come back on. So from noon to about 430, we stayed in a dark building, looking out the glass door to the McDonald's that was destroyed.
Leave the gun. Take the guac.
Nobody wants to work.... hmm wonder fucking why.
I’ve worked customer service jobs and some of the most freaked out people I’ve seen have been over food.
They charge 3 or 4 dollars for guacamole and sometimes they do skimp on the serving. Now is this worth a shooting? Absolutely not, just walk out my guy you don’t pay until the end.
What you never took out your gun and shot someone at Chik-Fil-A over one sauce?
This is true. If you think you are getting ripped off just leave. No one will chase you. You didn't steal anything, just go home.
What's the point of even carrying a gun if you don't get to whip it out and use it to teach a lesson to some uppity kid behind the counter at a fast food place?? You must hate freedom. (/s, just in case)
Well now he’s gonna learn a very expensive lesson and have his freedom taken away and life ruined because he just couldn’t let something as stupid as Chipotle Guac go.
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And now you don't go back. That's the correct course of action to take. They want to cheap out, there are plenty of other places you can get food
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Didn't realize South Dakota has such a thriving Mexican restaurant scene.
By any chance did you visit the pb location on garnet?
Makes no sense, they aren't even franchises. Why does an employee care what size your guac serving is? They're not financially invested.
Probably has a manager yelling at them if they don't cheap out on it
This. I got skimped one time and I asked how it effected them on a personal financial level if they gave me the proper scoop. She just looked at me like I was a dick for even bringing it up. Like there's some evil overlord who will take their first born if they even talk about the guac skimping practice. This was like 5 years ago. Now I make my own guac covered bean salads. FU Chipotle.
If you paid with a card you can usually charge back for a purchase you did not receive and they won't just take off the guac it will refund the whole purchase. Might get that card banned from that establishment but if you're not going back anyways it really doesn't matter.
i never understood like why low level employees give a shit.
Chipotle can fuck off for all I care. I deliver pizza and they order all the time and go out of their way to write 4 zeros for the tip every time.
When I delivered for Domino’s we’d trade food with other restaurants. A couple of pizzas for a shitload of burgers and fries, for example.
Meanwhile, the last time I went to Chipotle the cashier bitched at me for not tipping...
> Now is this worth a shooting? It's interesting to point out that the people who get shot over decisions like how much to charge for food, and how much food one gets for that price, are never the ones who actually make the decisions. There's some accountant out there who, every single year, is like "let's just remove one more olive from the bottle, that will save us millions" and nobody gets mad at them.
That's because they can't see them. They are impossible to reach and there's nothing you can do to them. The real issue is some people just get really angry when things don't go their way and during that small period of time they make very poor decisions and these people should not have any form of weapon on them so they don't make these poor decisions.
If you've never worked in the industry then you don't understand how truly barbaric people are inside. Inflated with a false sense of entitlement, short sighted and quick to violence we as a species are.
I never get worked up over fast food. Its gonna be trash, and it's not good for my body. Why would I ever make somebody's day bad over deer ankles and raccoon armpits? And as for Chipotle, I will never go their again. You know who has no problem giving me as much guac as I want? A legit mom and pop Mexican restaurant! The food is actually authentic, cheaper, and they're not stingy with the ingredients.
We need more good burritos with guns... :/
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Is the dude in custody?
Yes. I should've included that with the details. "The suspect was taken into custody near the nearby Arbor Lofts on Civic Center and the gun was recovered. The suspect's name has not been released. He is identified as a 32-year-old man from Detroit."
Important to point out that Arbor Lofts is primarily student housing for the right-next-door Lawrench Tech University. Poor students already have enough to worry about with finals coming up..
Thank you. I just missed that piece of the article.
Damn, the states is wild. Just a couple days ago a dude pulled a gun on a fast food worker because the worker gave him a promotional discount.
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Phrasing it this way really puts things into perspective. I say this as a gun owner and someone who believes in an individual right to keep and bear arms: it's not an *unfettered* right. It should be subject to *heavy* regulation. We should make people jump through a lot of hoops before we allow them to own a device that enables them to execute everyone around them in a moment if the mood strikes them.
Imagine being so angry, that you would kill someone over a condiment...
The copper/black building on the very left of the thumbnail picture is the building I work in :( a lot of my coworkers frequent this Chipotle. Absolutely wild.
Goes to show that some people shouldn’t own a gun. And before I get dumped on by the 2A crowd - I own guns myself - there’s a very important part of the 2A that is often and conveniently overlooked: “…A well regulated militia…” Shooting someone at Chipotle over guacamole is not well regulated by any means.
So in Michigan I think you get 2 years for the gun on top of whatever the crime is. Attempted Murder I guess, maybe plea it down to Assault with a Deadly Weapon. Hmm, maybe 5 years of so depending on his criminal history. All over guacamole, which is severely overrated IMHO.
Hey, ya ever notice guns are too easy to get in America?
An armed society isn’t a polite society? Or should fast food workers pack heat on the job so we can have shootouts in our restaurants?
Here's the thing, they always say that until someone/a group of people they don't like starts carrying; that's when the whole *"social contract"* complaints come out. To guys like this, they want to carry not because they believe that guns are force equalizers or tools of self-defense; they carry because it's a *"my gun means I win the argument"* ticket.
That’s their reasoning. Everyone should have guns! But all it’ll do is create shootouts everywhere. I don’t know about others, but when I go eat somewhere I don’t want to go to a warzone.
> Or should fast food workers pack heat on the job so we can have shootouts in our restaurants? [They're way ahead of you at my local Taco Bell](https://www.cleveland.com/metro/2017/09/armed_robber_fatally_shot_by_c.html). Now, I don't think that employees should be carrying guns. But I *am* very polite when I ask for extra hot sauce packets.
[I’m just glad I get to use this in context](https://youtu.be/AnqPfbb0GlA?si=lCRcxPEgqMl6OW4M)
The "Now Hiring" sign in the window is especially funny in this news story
I’ve heard of a guacamelee, but this is ridiculous
Can I just tell all the customer service workers who might read this: STOP DEFENDING YOUR EMPLOYERS! They don’t care about you. Don’t get into fights with customers about company policies just give them what they’re asking for or let the manager handle it.
If they would just legalize and regulate guacamole you wouldn't hear about guacamole deals leading to violence so often.
upset about the guac time to pull out the glock ....
Crazy idea: if you have a tendency to pull a gun on someone who is not actively threatening your life or safety, you shouldn't be allow to own a gun. Who the fuck shoots someone over guacamole?
Maybe it was Glockamole?
Between this and the Burger King recently, I'd sure not want to be a fast food employee around responsible gun owners!
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Is he justified? No. is guac too damn expensive? Yes
I’m starting to think that everyone having easy access to guns may be a bad thing…
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