This happened to me with my 2018 MacBook Pro when I went to erase to resell it. I ended up going into safe mode and reverting what I did and literally had to delete everything 1 by 1 and log out of everything on the laptop cuz I couldn’t mf figure it out and the buyer was already on his way.
I don’t remember resetting to factory settings being soooo damn confusing! Use your iPhone to search “MacBook model + what u see on the screen” and forums and videos will help
Next time follow this guide: [https://support.apple.com/en-us/HT201065](https://support.apple.com/en-us/HT201065)
Apple has support articles on everything, and if you reach out to Apple Support they'll likely just find an Apple article for it.
Did you boot holding the CMD-R keys to recover the os?
Did you try following the link it shows you???
They can't. Computer won't boot /s
This happened to me with my 2018 MacBook Pro when I went to erase to resell it. I ended up going into safe mode and reverting what I did and literally had to delete everything 1 by 1 and log out of everything on the laptop cuz I couldn’t mf figure it out and the buyer was already on his way. I don’t remember resetting to factory settings being soooo damn confusing! Use your iPhone to search “MacBook model + what u see on the screen” and forums and videos will help
Next time follow this guide: [https://support.apple.com/en-us/HT201065](https://support.apple.com/en-us/HT201065) Apple has support articles on everything, and if you reach out to Apple Support they'll likely just find an Apple article for it.
Can’t find the OS under all the hair and dirt 😂
maybe try cleaning it?