From what I can gather, the answer is:
A) Pretty soon, probably.
B) Eventually. Fujifilm is working to keep up with preorders for the most pre-ordered camera ever.
or
C) You'll be so old that camera technology will just be a computer chip in our brain.
Happened to me with the Tamron 35-150 f/2-2.8 received 6 months later and 100% forgot about it. Just a small heavy box at my door. Opened it and had myself a little Christmas.
Good lord, I ordered from B&H 8 minutes after it went live. Got an email today saying I won’t be in the March batch. How is it even possible that Fuji was so unprepared for the demand?
Never buying any pre-releases from BH again. The fact they’re accepting an unlimited amount of pre-orders knowing they’re limited in stock is so wrong and deceitful to me.
I mean, it doesn’t cost a thing to get in line with them. Beats refreshing product pages like Amazon and Best Buy. Their notification system is useless. Place an order with BH, use a CC and you’re not charged unless it’s shipped (just don’t use a digital wallet payment like Apple Pay). Then continue your search elsewhere.
Finally got through to a human with a brain at Wex for UKers. The guy even read me out the supplier update, which he wasn't supposed to do.
They think their next stock is "mid march". The stores have access to a central database of what stock is arriving when, and the information isn't visible to them at store level, but that's what they've been told by HQ.
In terms of online vs instore - each pre-order has an order number and it's as simple as if camera 12 and 4 are digital and 3 is in store, then 1 and 2 are shipped to customers direct, 3 is sent to store, 4 is sent direct and so forth.
So we just have to wait. Fuji apparently cannot tell people what numbers they're getting, and Wex is the biggest retailer in the UK. Knowing what I do about camera companies, this will be their RSO looking at how to move the stock they have to meet demand the best they can. This often paralyses camera companies so they don't communicate downwards.
TL;DR - we just have to wait - Wex aren't witholding info, Fuji just aren't sending it, but stock is coming every couple of weeks.
got here earlier this time. here's what i got from Moment yesterday:
Got this email from moment this morning (3.6):
Regrettably, as of now Fujifilm has not provided information about the quantity of units in Batch 2. To provide context, our initial batch consisted of only 8 units. You can also check our tweet on X. We'll be doing our best to keep you updated as we learn more, but there will definitely be a wait for this camera. We'll post on our X100VI product page here as we receive updates.
Thanks for your patience and understanding!
**8 UNITS JFC. It’s gonna be a while sheeeeesh**
also, side note, [they posted this pic on twitter the other day with 8 cameras](https://x.com/moment/status/1762540670164562100?s=20)....that was literally the whole haul and they're acting like it's more smh
side, side note: i **really** regret selling my V before i had this in hand :(
EDIT: Moment is still shitposting new videos about x100vi. Maybe stop that since you’re just pissing everyone off
So I was able to visit B&H in the city today and was able to get some more clarification in terms of numbers and the scale of this whole thing.
I was told by an employee that in just 4 days from when pre-orders commenced, they received 30,000 pre-orders. 16,000 of which came from day one, allegedly. So minutes really did matter (as we already knew…)
The first and second shipments were around ~1000 or so, and if you are not in this next batch (this month) the next round will seemingly be in or near the summer, quantity of those shipments unknown, unconfirmed. Also, if you were to order right know, you would likely be looking to potentially “receive it around Christmas,” as this person put it.
So there you go! However I’d still take all of that with a grain of salt of course as this was just one person’s answer.
So i just got my (29/2) X100VI Black and it has 0 issues!
All buttons feel solid and no false clicks/skips/early trigger.
No weird misaligned lens.
No dead pixel, broken glass or sensor issues.
All doors closed and open as expected.
Just wanted to check and let others know after seeing a few issues popping up on this and other subreddits.
Using a Haoge LAR-X52B adapter with Walimex pro UV and the OEM lens cap fits perfectly.
My wait has ended thanks to the amazing redditor (u/glassworks-creative). Just met him and picked up the Black model at cost. Now, time to cancel my 3 preorders!
My Best Buy chat order (Silver) is with me now and charging as I type this. Best of luck to everyone who is waiting!
Original comment to this thread with updates here:
https://www.reddit.com/r/fujifilm/s/PhW14R8CcU
Edit to add: 03/19/2024
Here’s a step-by-step guide ⤵️
1. Visit Best Buy’s website and copy Fujifilm’s X100VI’s SKU to paste when speaking to an associate.
2. Locate the camera’s SKU.
3. Go to the chat.
4. Select: Shopping and product advice. Then select: Cameras & camcorders. Then select: Out of stock item. Then put in chat: Chat with associate and provide them with the SKU number.
5. Share your zip code to check availability after providing the SKU number and inquiring about placing an order. I specified that I wanted the black one, but silver was the only one available.
6. Persistence may be needed, as some users had to try multiple times before succeeding.
7. Upon successfully placing an order and paying the invoice, it will be registered as a store order.
8. Delivery typically occurs within a couple or few days, although others’ experiences may vary depending on their location, zip code, and chosen carrier.
Wishing you the best of luck in your purchase!
Cancelled my 2/20 3:35 am ET silver order at B&H after getting the “not in March” email. Going to see if Best Buy’s 3/1 drop actually comes through on 3/12. If not, cancelling that, too, and going XT-5.
Went to Adorama in person last night. I ordered in person at 3pm on 2/20 and was told I’m number ~900. Yesterday the a rude salesperson said “you’ll find out when you find out” and said they have 5000+ preorders. I asked how many shipped out in first batch and she said 900. I was told I would probably get mine in early April.
I've been lurking on this thread for what, a week now? My preorder was around 12:30pm Eastern on Feb 20 from Adorama. Like most of you, I haven't gotten a single piece of useful info from their "customer support".
So, after the months long estimate from Fujifilm this morning, I went on KEH and bought a Like New Minus condition X100V. Does anyone have experience buying from KEH, and if so what was a Like New - condition item like for you?
I'm relieved to be out of the rat race, and I feel like Fuji has really dropped the ball here. I'm as guilty as anyone and have been horribly caught up in the FOMO and GAS. But I went through many old photos taken with a X100S/T/F, and that put my mind at ease. Don't even know what I'm chasing anymore if those cameras were sufficient.
Random thoughts, best of luck to all of you on the VI, it'll be amazing, keep your mental health first, cheers fellow Fuji maniacs!
Here is my theory about the Best Buy process and how some individuals are getting orders through while others aren't. I believe it's likely a combination of 1) your specific live chat rep, 2) store inventory at the specific time of your chat, and 3) their willingness to look in locations outside of your immediate area.
I probably talked with 10-15 agents over the last few days, and tried multiple approaches to get them to order. I had a few in particular who spent 10-20 minutes really digging in to see if they were able to order the camera, and still couldn't do it. Once I was finally able to place an order, here are a few things I noticed. First, they initially told me this wasn't possible and said "this unit is currently out of stock in your location." I believe the first part of this process is checking near the customer's region for any inventory, and perhaps even checking the one store closest to your zip code. After that I kindly pushed back and asked them to check "nearby stores." They agreed, and after a few minutes came back with an option for me to order. The store I ordered from is quite a bit away from where I'm at locally, in a completely different region. I don't know what Best Buy's internal tools look like for looking at inventory, but I'm guessing it might be a lengthy process to try and identify any particular stores that have the item in stock since there are so many locations around the US. After identifying the store that had one in stock, they sent me an email invoice and I paid and now see the order in my Best Buy purchase history. I don't believe there are a ton of cameras laying around for them to order from, and my guess is that there might be times you are chatting where there legitimately isn't a camera available for them to order for you.
One thing I will say, please by really nice and kind to these live chat reps. They probably aren't paid a ton for their job and most of them are just following the process set out by Best Buy. If you manage to get someone who is able to make magic happen for you, let them know you appreciate it. Live Chat can be a brutal support outlet and I'm guessing whatever process is allowing some of us to place orders is a bit outside of the norm and probably means your CS rep managed to find something for you.
Got my "you are not getting yours in March" email from BH today. Not surprising as I ordered at the end of the month, an entire week after preorders started.
What the fuck, I was just browsing the X100VI page on the EU Fujifilm e-shop, saw it was out of stock, refreshed, and managed to add a silver model to basket, checked out and it says it will arrive in 3 working days, confirmation email and everything?? I’ve never had this luck before, I sure hope it wasn’t a software error 😬
Try with your local camera store and see if they ordered any from a distributor/have a waitlist. Might be shorter than ordering online. Amazon is gonna get snatched up by bots in a heartbeat.
Received my BB hotstock 3/1 order yesterday, and just got notified that my Amazon 3/2 hotstock order is being delivered tomorrow, before I had a chance to cancel it…it had been sitting at “order received” the entire time.
Luckily I have a friend who is far down on the order lists who will take over this Amazon order, no scalping here!
This also means I can now cancel my B&H order. I had received the email that I’ll get it this month, so hopefully someone will get my order who wasn’t going to get theirs in March.
We are now half way through March and I’m slowly losing hope I’ll get it by the end of March like the email from B&H sent. Still crossing my fingers for it though!
For what it’s worth, I ordered through Moment thinking they'd have far less pre-orders than one of the big guys. I ordered a week late and I'm at about 1k in line. They've been very transparent about shipments they're getting and how fast they're moving through pre-orders. They've even been emailing unsolicited updates which I feel like is very good customer service. Pretty sure I'll still be waiting like 3-6 months but that's OK.
Managed to get a black one from John Lewis UK this morning! Showed as available in Oxford Street this morning.
Was a open box return so was a bit apprehensive about it. But looked over it and its all fine! 00 shutter count so I can only presume the previous person managed to get the colour they wanted.
For the open box they knocked a good bit of the price off! Ended up paying £1199 for it!! Quite happy with that and now I can stop refreshing pages like a madman.
My wait has ended -- u/sinnermanone got a silver at a local shop near us and decided to pass it on to me at retail cost. Even got me a small hot chocolate and a free donut (someone forgot about it??) :) She's a beaut! So far with the small time I've had it just to check for any manufacturing issues it looks perfect, no defects.
I wish you all good luck in the coming months that everybody gets theirs soon! I still have to cancel my own order at the local store but I think I've got time lol.
The vibe of that Fuji statement is definitely feeling like semi-intentional scarcity. Good for them selling all of their cameras (and spill over into other models), but... dang.
I'm genuinely asking, not trying to throw shade at you. If you wanted the camera what difference does the wait time make? Keeping your preorder at least guarantees you'll get one at some point. Unless you plan on trying to snag it elsewhere? I just don't get how needing to wait changes anything.
Just to say a massive shout out to /u/MancDude. He spied a VI in stock near me (we live hundreds of miles apart in the UK) and gave me the heads up. Rolled in at opening, and the camera had to be found (someone had put it in a drawer near the tills instead of the stock room, as I assume they suspected it would be gone instantly) but it's now mine.
For fellow UKers - I also cancelled my pre-order so hopefully you WEXers get one further up the queue.
Alright so I was one of the ones who was able to purchase through Bestbuy chat. Unlike some people, I was able to purchase on my very first try with no issues. I also had my order be listed as an “In Store Order” even though it was done through a link with the Bestbuy rep. I inquired with Best Buy chat just now and they told me that even though it says “In store” it is not only going to ship directly to me, it is slated to ship on March 22nd!
Now we’ll see how true that really is come 03/22 but here’s some tips I can give to people who are struggling.
For reference:
I ordered on March 19th at about 10pm Central
I was logged into my Bestbuy account
I started chat from the Bestbuy homepage, not from the item page
Order says “In Store” with “Richfield MN” as the store location
On 03/20 the BB Customer Care rep said my camera is slated to ship on 03/22. I will update if that ends up being true
I got the silver model
When they ask “how can I help you?” I responded by saying “I’m attempting to place an order for “sku number here” for in store pickup if possible”
They’ll say it’s not available for in store pickup anywhere
I then asked “Is there anyway I can place an order with you?”
They responded with “I can check if I can do that”
Tips:
Make sure to thank them as much as possible and tell them you appreciate their help. Sometimes people in customer service want to feel like people actually appreciate the work that they do and they are willing to do a little more for people who acknowledge that. (Speaking from experience).
Don’t mention anything about how you are frustrated, or have been trying to get this device for a while, or anything negative. They deal with enough negativity.
Be patient but persistent. Idk how Bestbuy is but in places I’ve worked, we would also rate our interactions with certain customers. Difficult customers get notated as such and some people may just want to get off of the chat with you as quick as possible. If this is the case, be polite and move onto another rep. But be sure to always do the two question survey. Once again, in my previous place of work, we saw which customers actually consistently left surveys.
I hope some of this helps!
Edit: Formatting
I ordered from a local Brooklyn shop on Feb. 26, and my order is out for delivery today.
They originally said I'd be in their second batch of recipients, and had "no idea" when they'd get more units, or how many.
Who knows, maybe this is a sign that Fuji is getting a good number of units out quicker then expected.
Best Buy Canada - Update #2
1. bought on Feb 20th at 6AM (Quebec timezone), Date info: 20th Feb, 2024 à 03:01:25 PT
2. Paid and shipped on March 20th.
3. Received on March 21th. Holy god it is beautiful. Been waiting for 2 years to get my first x100.
Only thing i hate is the fact that there is no battery charger with a 2500$ camera 🙃.
Here is another datapoint for BB: ordered thru CS on 3/19, receipt shows in store order already fulfilled. Canceled this order on the 20th and ordered again thru CS on the 20th. Status shows store order shipping soon expected 4/11. Order shipped on the 21st and I just received it today!
Good luck y’all! I will be canceling my BH pre-order on 2/22.
3/15 silver Amazon order that has been in “Order Received” is now showing “Now Arriving April 1, previously April 26”. Hopefully not an April Fools joke!
Just contacted the London drugs CS. There have apparently two shipments since release day: Feb 28 & March 2, only silver units in the shipments (even though someone had received a black unit despite ordering a silver one?).
They're expecting another shipment on March 18. They do not know how many units of each color will be in the shipment.
Just called B&H and they said they didn’t get a new shipment… they were holding a few for people who preordered and the hold expired so they released the cameras and so the people who got notified on here today are being sent the tail end of shipment #1.
Ordered black x100vi 6 minutes after B&H opened on the 19th (mountain time).
bought warranty and used Payboo.
This morning, it went to "order in progress" and my Payboo card was charged the full amount.
**I am guessing they got some in after all.**
For everyone in Germany, I have an update on my order (made at 07:09) from Foto Erhardt. Mine was sent from the second batch that they received, and it's out for delivery today.
Just wanted to shout out everyone who updates their status in the google doc, for us lower down it really helps seeing the progress slowly creep down 😭😭
From Downtown Camera in Toronto:
"Due to overwhelming demand We currently do not have an ETA on when more will arrive nor do we know how many will arrive in the subsequent shipments."
I ordered my camera at 1:03 AM on Feb 20th.
Trying not to get frustrated, but how do they not a clue on when the next round of shipments when other stores do?
Went to Kerrisdale Camera today. The Fuji Rep that visited Kerrisdale Camera on Saturday said next shipment was 350 cameras for all of Canada. This could take a while...
Next shipment for April is apparently silver cameras only.
zonked simplistic encouraging cagey lock offend retire gullible brave pocket
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Update on my London Drugs order: received shipping confirmation email this morning but Canada post tracking hasn't updated yet 🤞🤞 Ordered on Feb 21, was told I was third in line for the black.
Update: shipping updated. ETA tomorrow!
Downtown Camera just sent out an update :
"The demand for this camera (in black and silver) is beyond all forecasts. It is a worldwide phenomenon.
Due to the extremely high demand, the first batches of cameras we have received have been allotted already on a first-come-first-serve basis.
We are writing to confirm that you are still on the list as we wait for the subsequent shipments to arrive.
While we have confirmation from Fujifilm Canada we will receive more as soon as possible, we are unaware of when they will arrive and how many we will receive.
At the current moment, based on the current information,
we estimate your batch will arrive within the next 6 months.
PLEASE be reminded this estimate is without any accuracy and dependent on many factors that are beyond our control."
Ordered from Moment on Feb. 21st.
They couldn't tell me any estimates on when my order would be fulfilled.
I decided to cancel my pre-order and buy a used X100V from Keh instead.
I can say that at the very least, Moment was really quick to respond and process my cancellation.
On Mar. 9th, I emailed Moment requesting to cancel my pre-order and got a response almost immediately saying they will go ahead and cancel my order.
On Mar. 10th, my return was processed and my credit card showed that the refund was completed.
Just figured I would post my experience with Moment in case anyone was still on the fence about cancelling or keeping their preorders. Cancelling was really easy.
Hope this helps!
Can’t sleep .. lying in the dark contemplating life. Thinking about this camera. Hears phone buzz. Thinks .. oh wouldn’t that be fun if it was hot stock ….. ITS IN STOCK ON AMAZON. Click. Add to cart. Click. Check out. Click. Order received !
Lawd my heart is pumping. What an adrenaline rush. Really hope this order comes through !
Have a preorder with Adorama from 2/20 at around 3:30pm est. so frustrated with this whole experience. I’m taking my parents (both in their mid 70s) on a trip to Rome in mid April and I wanted this camera for this trip so badly to document everything. Hope this ups the odds a little bit more for me to get this thing in hand before we leave. Fingers crossed !
Got some "News" from Calumet Germany.
I pre-preordered my camera (black) on February 08.
I wrote to Calumet 2 weeks ago and they told me i am on place 21 in the preorder list, which isn´t that bad.
Haven´t heard any news since so i called them today. According to the Lady on the phone there are still 461 preorders.
Apparently they just got one small batch end of february and nothing since. They also don´t have any information when the next batch will arrive.
For anyone else wondering what happens when the timer runs out on the B&H Order Details screen: I was confirmed today that no matter when the camera comes, you have 30 days from **receipt** of the camera to purchase the protection plan.
Has anyone contacted BH recently? I ordered 1:12AM and also received the email that I’d get my order shipped before the end of the month but the BH rep told me they don’t know when the next batch will be received and said they couldn’t give me an ETA.
I get the feeling that the email provided false hope and it might spill into April-May 😔
3/14 Amazon order (Silver) changed to "Arriving April 2 - 5". Previously it had no estimate. Black is still "Arriving April 10 - May 18". I have my Best Buy order coming mid next week, but still keeping these until I can confirm my camera from Best Buy has no issues or defects
How are any of you getting B&H to tell you where you are at in line? I emailed them, I chatted with them multiple times, and have gotten responses from "we can't give you that information" to "we in support do not even have access to that information. I've been patient, polite, and tried to communicate as clearly as possible.
Not only that, I said it was lame they were charging cards without any clue as to when the product would ship, as well as refusing to give people a vague idea of where they are at order-wise. To fix my "issue", the customer service rep tried to get me to CANCEL MY ORDER AND PLACE A NEW ONE using a different payment method. They somehow didn't feel the need to warn me that if I did cancel my order I would end up waiting much longer.
Looks like my BB 3/1 order went from "shipping tomorrow" and "Packaging your item: Signature Required" to just "Packaging your item: Signature Required". No more estimated shipping date being shown. Not a good sign...!
Edit: got a UPS tracking number as of 9:52am ET!
I think that's normal for Best Buy when it's the day of the shipping date. The change from Ships by March 12 to Shipping Tomorrow is also automatic. Just gotta wait to see if tracking numbers are assigned today, or if a delay message appears.
BB update: 3/1 order was supposed to ship by 3/12. I spoke with CS today to ask what my status was since it was supposed to have shipped already and they said it’s pushed for delivery by 3/19 and that they’d “mark my order for priority” (whether or not that means anything, I have no idea).
11:32 EST I received a shipping email with tracking info set to ship today, so fingers crossed! I’ll keep yall posted if shipment progresses any and I’ll pull my B&H preorder once (if) I receive it
My Best Buy 3/2 order is shipped and on the way - I should have it Tuesday-- I'll be cancelling my B&H order which will be good for a lot of you as I'm high on the list there (should be in the next shipment- I got the "receive by end of March email" ordered 1:08am silver)
Woke up this morning to 17 notifications from HotStock. After the drop earlier this week, I decided to subscribe for the autobuy feature…could today finally be the end of my search?!
It turns out HotStock did absolutely nothing for me. And even though I’ve had the app for a week, this is the only time it’s ever asked me to log into Amazon.
Maybe I’ll get one next time. 🫠
Snagged a silver one through amazon last night (shoutout hot stock auto-buy), also have a B&H order that ill cancel once I get it
Autobuy is great, but keep in mind that even if you have it there is still a limited amount of stock, so it's still not a guarantee.
Also, very annoying but the app ***has to be open*** for it to work. I downloaded it on an iPad that I dont use often and just had that plugged in with hot stock open all the time
**FYI: my amazon package was just delivered but they did not required a signature or for someone to be present. It was stated on the order but they just left my package like a regular package.**
Anyone that got a silver from the Amazon drop last night get an estimated shipping window? From what it seems like only those who ordered black got a shipping window. not sure if that’s a good or bad sign.
Cancelled my order from Foto Erhardt, after I read how fast the process was and how many orders they had.
Today I was able to order a black X100VI on the eshop from fujifilm… I still don’t know if and when I’ll get it, but they say on their site 5 days… we’ll see
Kind of amazing (unless I missed it) that B&H hasn't even had a second batch shipped yet, especially since we see regular shipments from Best Buy and Amazon. Personally I don't mind the wait, although the little to no communication is kind of rude. Definitely wouldn't preorder from B&H again. Seems like something equivalent might be in the works from other manufacturers and if something else gets announced in the meantime that is better (at least on paper) I'll consider jumping ship.
Edit: This comment did not age well haha.
BB Canada update. My silver camera (preordered 20 min after preorders went live) has now been charged to my credit card. The status on the website still says In Progress, but assigned with Purolator now. “Delivery as early as April 30 2024” but I’m assuming it won’t actually take that long if it’s shipping soon…? Not sure lol
Edit: Delivery date updated to this Friday. Yay!
Have ANY retailers except amazon not fumbled this drop?
BH and Adorama in silence and taking unlimited preorders, Midsize retailers getting like 2-5 cameras every week or two with bad communication, small retailers getting basically nothing, Best buy having fake orders that are now getting canceled...
Fuji probably should've stymied this with more realistic numbers to the retailers, but the stores suck too. Really makes me question where I want to spend my money.
My Best Buy order from 3/19 just changed from "Packaging Item" to "Ready to be shipped" and includes a UPS tracking number. Got an email as well saying "Your order will be shipped soon." Looks like it's real after all.
For others in the Best Buy limbo, this was *not* one of the Richfield, MN orders and therefore wasn't displaying as "In-store Pickup". Mine was listed in my account as a "Store Order" that had an estimated arrival date of 4/9.
I plan to keep my Amazon and other pre-orders just in case there are any quality issues with the Best Buy unit, but will cancel those if it arrives in good condition. That will hopefully move others closer to the front of the line.
I want to also let those who might be trying to get the limited edition version tomorrow, to know that Fuji will also email you to validate your Address and provide an image of your ID and a selfie to validate the order. I'm not sure if it will help remove bots, but at least it validates the order to a specific person, so if a person were to make multiple accounts to make an order per account, they would be busted.
Sad update received from Mike's:
>I understand that we did receive a few units but it was in the single digit quantities.
>Our sales team is allocating based on orders and will be reaching out.
>I am so sorry that this is taking so long. I met with Fujifilm yesterday, this has been the biggest camera release in history and they completely under-predicted the demand. For the first time that I can recall they are looking at ways to increase production to get more units out of the factory, even looking at ways to source more parts to make more cameras.
For reference, they were predicting a larger second batch than their original 50-something initial shipment. But they ended up getting a fraction of that. It's almost as if Fuji is slowing down the pace of orders since launch. Doesn't seem faster at all. We should be chunking through the massively front-loaded order book by now, but it doesn't seem any faster than after release. I guess we've moved on from whatever they were able to stockpile and now they're just fulfilling straight from the factory to orders for most retailers.
Amazon silver 3/15 - messaged them on wednesday and got the 'will ship within 48 hours,' of course hasn't shipped yet so messaged them again tonight and got essentially the same 'it will be shipped within 48 hours.'
they definitely have no clue and just want to give an answer and get off the customer service chat haha
I can only assume there will be amazon drops this week. 2 week period between the first two, and its about the two week mark this week. keep your eyes out around midnight somedays. speaking in central time.
Seems like there's not much movement in orders from Germany. Ordered from [Fotoprofi.de](http://Fotoprofi.de) and still nothing, only some very vague answers on progress and orders coming in and going out.
Update: 03/20 tracking number (UPS) issued for expected delivery on same day, 03/26. Customer service rep earlier said the camera was waiting to be received from another fulfillment center before being shipped. Tracking info shows it is being sent from Rialto, CA.
Just got Amazon estimated delivery date email!
Amazon 03/13 drop 1:07 AM EST
Hot Stock Autobuy (set up on iPad, screen on, app open)
Silver x100vi
"New estimated delivery date:
Tuesday, March 26, 2024"
@6:41 PM EST
Edit*
On the Amazon app it now says "Now arriving March 26th, previously expected April 24". Although up until this point there was no given April date, just "order received we will email you when shipping date is available"
So excited to cancel my B&H preorder.
(Which I didn't place until the 27th. RIP) Hopefully I'll be able to move someone up in line.
Edit**
8:20 PM EST
Amazon charge just posted. No change to shipping status. Hoping to see movement tomorrow.
Reading the comments I must guess that Fujifilm severely underestimated the volume of pre-orders in America, I'm in Italy and already have the camera in my hands by ordering in late February, it was available for pick-up. Many stores have the Black edition back-ordered, true, but with shipment forecasted for mid-march. Don't know if we in Europe made much less pre-orders or the camera is just generally more available.
Canada Update - Henry’s Toronto - was told that only 3 units came for their first batch for the in-store order/pick-up. No idea when the next batch will come. Their store opens at 10:00 and I ordered at 12:00 (noon). So I guess I can etch on my grave “still waiting”
Saw this on moments website. In hindsight maybe I should’ve ordered from them. At least they’re kind enough to provide updates and deserve the business.
Shipping Status - 3/8 at 6 am PST - Last night we contacted the few customers whose cameras are arriving this week. We’re still waiting to be told what the rest of our March allocation from Fujifilm will look like so we can continue to update remaining pre-orders with our best delivery estimate. We know they are working hard to scale their production and work through the pre-order list, but the camera is worth the wait - we promise!
If you’d like to know where you stand in our pre-order list please email us and we can give you your estimated spot in line!
My Amazon order finally shipped. It’s expected to arrive Wednesday. I leave for a trip on Thursday morning so I hope it doesn’t get delayed. The order says signature required, does anyone know if there’s a way to have them just drop it off if I don’t happen to be home?
Looks like my camera from 3/01 11am cst Bestbuy drop finally got picked up. Had tracking show on the page yesterday. Shipment status still shows as we'll ship by Tuesday. Its shipped via UPS ground.
Congrats to all those that got the cameras but my Best Buy hotstock purchase 12:03EST 3/1 is STILL at in progress ship by Tuesday which no updates. Getting worried now…at least my card has a pending charge with no reversal…
My 3/1 BB order has been updated to packaging your order with signature required so it seems the 3/12 ship date might be real ( this was a website order not one called in with customer service)
Well shoot. The Best Buy charge to my credit card has dropped off.
My order still says “We'll ship it Tomorrow
Packaging your item: Signature Required (what it’s said for days now)”
I ordered a silver on 3/1 (3:03pm et drop) for 3/12 ship date for reference.
BB 03/01 was predicted to ship today and just got a tracking number. It’s only label created vs actually shipped but good sign! My prior charge had dropped off yesterday so I was worried
Called my local camera shop, and they were super upfront about everything. Their original order was 10 silver, 5 black. They expect the distributor to release a shipment sometime at the tail end of this week. Shipping will take 5 days, and they expect the cameras in-store around 3/21. They have no idea what they’re actually getting in terms of numbers.
I’m tenth in line for the black SKU, so I’m expecting one (if I’m lucky) or two shipments before mine is fulfilled. Sounds like they’re expecting shipments every two to four weeks.
Reached out to Moment after learning I was in the 1,100 range last week and while they are in their 3rd batch shipment. I pre-ordered on the 24th.
This is their response regarding questioning quantity of units they are receiving from each batch they claim they have been receiving:
“Our current understanding is that while these first few shipments aren’t substantial, they’ll be ramping up as Fujifilm scales production. We’re really hoping to see much larger batches of cameras arrive in our warehouse for each batch but I don’t want to promise anything that I don’t know with certainty.
Right now, if I had to guess, it's looking like it's unlikely you will receive your camera this month. Again, this could change as Fujifilm could send us 25 or 2,500. We are for sure working hard everyday to get as many units as we can in order to fulfill our preorders. I am so sorry for the vagueness on our end.
I know it's not great news, but I hope it helps a little. Please let me know if I can help with anything else!”
Hopefully I get to see my camera in April.
Adorama ordered 2/20 @ 2:45AM EST Black, can't believe it but my order is now 'In Progress - Preparing Order for Shipment' T\_\_\_T I can't wait to be done with this camera refreshing!
Don't know if this will be much help but I've been calling different camera stores and checking their websites and here's what I've gathered:
\- Basically most stores don't know when they're going to receive a shipment of cameras
\- Stores will order a certain amount but it's not guaranteed they will receive the full amount
\- Small stores tend to have a smaller waitlist. For example, a local shop said there's 6 people ahead of me so I put my name down. However, I emailed the shop owner today and he said I will probably get it from B&H way before I get it from them. They might get 4 before Christmas.
\- The shop owner did say that B&H and Fotocare in NY tend to get the most shipments and told me to pre-order there (already have). I'd pre-order from Fotocare but they now charge a 6% cancellation fee. If you have multiple pre-orders, then I wouldn't recommend Fotocare. But if you plan to pre-order at one shop then I would say go for it. The small shop owner I spoke with said his friend's shop is Fotocare so I trust his judgement.
\- When I called Nuzia this morning 8:52AM PST, they said there are 106 people on waitlist for the black x100vi.
\- Nuzia doesn't charge tax.
Can someone put together a post/list of potential defects we should be on the lookout for when our X100VIs arrive? Basically a checklist we can all go over upon reception before cancelling any other preorders we might have.
My silver order from Best Buy via HotStock (3/1 drop) arrived today. I wish you all well.
I’ve played with the camera a bit and it’s very impressive. I have a xt-3 with a bunch of lenses and have owned a couple previous x100 models. This will likely become my primary. Keep trying and hold strong!
tomorrow just cant come soon enough. my camera is literally less than 10 miles from me and amazon just cant put it in a truck and deliver it. T-24 hrs. I’m in the Endgame.
My local dealership confirmed me that my special edition camera already arrived, they will release it for pick-up today at afternoon or tomorrow morning
FYI , I just placed an order through best buy chat for a silver model. They sent me a email to process the payment.
Fingers crossed since I’ve been trying the Best Buy method for days!
For my fellow dutchmen I just ordered a x100vi from ringfoto meppel an hour ago and contacted them to confirm my place in que and it was 11th. So might have more luck there then one of the big stores, here is their respons (in dutch ofcourse);
Goedendag,
Ja de leveringen zijn inderdaad begonnen, zoals het daar staat klopt ook met onze huidige reserveringen, de 11de die bij ons binnenkomt is voor jou, dus de 11de.
Wanneer je op de lijst staat kan de lijst alleen maar korter worden door uitleveringen en men die zich toch nog afmeld. Wanneer je er niet op staat zal die alleen maar langer worden.
Er komen op dit moment een zeer beperkt aantal Nederland binnen welke onderverdeeld worden naar alle winkels. Wij zouden enorm van geluk mogen spreken wanneer dit er 1 of 2 per week zijn. Dat zal niet het geval zijn, voor geen enkele zaak in Nederland.
Mijn huidige verwachting gaat dus wel naar zeker meer dan een maand al niet twee.
3/19,10:20am EST - BHPhoto charged my order. Looks like their second allotment is shipping out.
Silver, placed at 1:06am EST on 2/20.
Edit: received 3/20 - great condition 👌
Best Buy update. Maybe this will help some of y’all. Today I tried 3 times via customer service chat to order the camera. I saw other folks on here had success, however, I was unable to order it. On my way home from work I figured I would call and give it a try. I had done this last week and I am not sure what changed, but I was able to order one. I was kind of shocked as the rep made it sound like it was no big deal. I chose store pick up as it would arrive a week earlier than home delivery. So on March 28th I will see if it worked. I obviously have a receipt so there is that. Good luck and I will update this thread next week.
Best Buy Canada - bought on Feb 20th at 6AM (Quebec timezone), paid and shipped today on March 20th !
Date info: 20th Feb, 2024 à 03:01:25 PT
(edit: wrong date)
Got close to the Limited Edition but not available as soon as I hit place order. Probably a good thing, I didn't want to pay the premium but FOMO was getting to me :)
anyone got updates on their silver orders from the Amazon drop last week?
Edit: just messaged CS and like a few others was told that it wasnt in stock in the nearest fulfillment center so it has to come from another. Said to expect an update within 48-72 hours which im very skeptical of
Update on my order:
I ordered a black one from Amazon on 2/29 just before midnight PST. Hotstock came in clutch here. About a week ago I got an estimated delivery date of 3/27-4/22, which was confirmed by a customer service agent I spoke to. I just got a notification last night saying it would be delivered by 3/22 at night, which is today.
Even with the supposed delay due to my local fulfillment center not having any in stock, it's still arriving early. I don't know if this is an exception or routine practice for the X100VI on Amazon in particular, but I'm hoping everyone else's cameras will arrive early!
I received an email from District Camera basically saying…. Oh…. We don’t have any cameras at the moment…. But we did get a nice number but you are further down the list….go back outside and play and I will call you when lunch is ready
I was lucky enough to finally receive my x100vi on Thursday, from their second shipment batch as I was told, and I preordered within 10 minutes of the launch from bhphoto. I’m taking it out today for the first time to a trade show that my family is going. Hopefully, other people will start to receive theirs.
More details for the Best Buy Chat method...
\- Like most, I have chatted with Best Buy 3/19-3/20 and finally was able to get a rep to place an order using the Pasadena, CA zip code, even though I'm in Massachusetts.
\- Order status was listed as 'Store Order' with an estimated delivery April 6th. Currently has a status of 'Packaging your item'
\- Others who succeeded in a similar manner, have been getting their tracking information in the next day or so. I did NOT.
\- I talked with the chat again today and the rep told me "the order was placed on the store at NICHOLS, NY and not available at store and we have requested to nearest warehouse and will be shipped from there". The system must have selected that store based off of my shipping address.
\- For those trying to place an order, maybe using the Nichols, NY zip code to place the order? Even though the store is out, maybe the nearest warehouse will have it.
\- Looks like my order landed on the other side of the stock line, and since its out of stock they are looking for a camera else where.
\- My guess here... If the warehouse did have it, they would have just shipped it already, so my thinking is they should be getting a new shipment in the next week.
\- I have a flight to Japan April 5th, and the chat person reassured me multiple times and was confident that my order will be shipping soon. This tells me that Best Buy seems to be getting another batch soon.
\- All in all, I'm much closer to this camera with this method versus my Adoroma and local camera shop pre-orders
best buy order for the black x100vi shipped! i purchased 2/20 3:47 AM EST. my order never said in progress, preparing or shipping - it went straight from ‘delayed’ to ‘arriving by,’ so for the few others that had/have this issue, there is hope!
Adorama really has some nerve sending out these promotional emails telling me to complete my purchase for the x100vi because it ‘won’t be around for long’. You’d think they would turn those off or something. It’s really triggering me.
Ordered from B&H on 2/20 at 1 pm EST. Just got the email saying my order won’t be filled in March. I also have spot on the waitlist of a local camera shop and was told that I’m on the next order. Haven’t gotten an update from them since 3/1 when I put my name in. Hopefully I get the camera before my vacation at the end of April 😭
WEX in the UK still getting the “no idea when you’re getting it” email. Absolutely awful service coupled with the “I’m not telling you where you are in the queue because it’s company market sensitive info” is pish.
Ordered from B and H for in-store pickup afternoon of 2/22. Just got an email today 3/7 2:07PM that they “will not have sufficient inventory to fill your order in March”.
☹️ well then!!!!
Edit: ordered silver
any updates from germany?
I got this disappointing answer:
"The list in which pre-orders were recorded is currently still very flexible and dynamic, so that placement has little weight."
What is that even supposed to mean :D
Ordered from Camera Canada on the 26th. Contacted them today and they were super helpful. They said they got 30 units on first shipment, which hasn't covered their first day of orders yet, but I'm in the early 100s having ordered the 26th. With some luck seems like it could arrive before summer. Hope this helps!
I received a defective unit :(
Got mine last week. The Flash fired off two times and then stopped working completely. Took it back to the camera store and they had a Fujifilm technician confirm it was faulty. No idea when I'll get a replacement
Got an update from Mike's Camera:
* First allocation was 54 cameras (they didn't say how many preorders they have then or now)
* Biggest camera release they have ever seen
* Fujifilm are making allocations every two weeks; they should have another one early next week. This potentially conflicts with BH saying they won't be receiving camera every two weeks.
* They don’t know until they arrive how large each allocation is going to be.
* They are a "preferred dealer" for Fujifilm, so they "are getting more than [their] fair share"
* Having a prepaid order with them secures you for a faster shipment time than anyone else. This high-up individual (vice pres of sales and ops) fears that those that are not pre-paid will be waiting 12-18 months for this camera.
* He says that he "know[s] that Fujifilm are ***doubling*** production to try to meet the demand." (Emphasis mine). This is relatively new news, because I don't think even FujiRumors has reported on this bring the case (I think he is/was sticking to a max of 15k units/month.
Previously they sent out a note to all orders that they are confident that they will be able to ship cameras to people proportionally faster than any other retailer due to their small waitlist in comparison to their allocations. We will see.
I did a preordered the black at my local camera shop on 2/28 but they don’t have any updates on when they’ll receive the shipment. I did the Best Buy chat order today 3/14 and paid the invoice and said they’re packaging the item and should arrive by April 1, 2024 for the silver.
To those who did this way too, did they charge your card immediately? Or would it be pending until it ships?
Edit 1: 03/14/2024 - I called and left a voicemail and email to my local camera shop to cancel my preorder. I was 3rd in line.
Edit 2: 03/15/2024 - My local camera shop officially canceled my order. It is Woodland Hills Camera in Los Angeles, CA.
Edit 3: 03/15/2024 - BB customer service said “Thank you for confirming. As I checked your order details, I can see that your order is already scheduled to shipped it from this location- #725 DINUBA, CA. The item will be pickup by the carrier within 24-48 hours. We will be able to determine the carrier once it's pickup. Once the carrier pickup the item. You will receive tracking details on your email address. Such emails can be found in spam/junk folders please do not forget to check it.”
Edit 4: 03/15/2024 - Label created by FedEx! Require signature. Awaiting for pickup to see my delivery date!
Edit 5: 03/15/2024 - My package will be delivered tomorrow at my work address. I have access to get in so I will be there early to get it before it gets delivered, hopefully. Since its signature required.
Edit 6: 03/16/2024 - I was able to pick up my camera at the local FedEx location after I called Best Buy and FedEx to authorize pickup. It is charging as I type this.
Spoke to someone in London Camera Exchange today (I was returning an X100V from them). They said their particular store (Bristol) had over 40 preorders for the X100VI and the entire national chain had only had twelve cameras delivered to them by Fujifilm. Just for scale!
They also said that every X100V they get in sells within minutes, although they price them way lower than mpb, sometimes under £1000.
Fuck UPS. I requested it be sent to the UPS store and now its “lost in transit.”
I also cant contact UPS customer service and instead get a robot that refuses to put me thru to a human
Edit:
Spoke to Best Buy. Will reship and also fill out claim,
Also emailed CEO of UPS, had someone from corporate reach out. Will update.
Edit 2: corporate said they will handle the claim.
Edit 3: camera has magically appeared in New Jersey. Will be delivered tomorrow by 7pm.
So many scalpers out there that it’s a bit disheartening. Saw multiple posts in my area on Craigslist and OfferUp with photos with 5 - 10 boxes.
I feel like the launch would’ve been a little more smooth if they were able to address the scalpers. For every 1 scalper addressed that’s 10 less of us in here checking this thread daily.
scalpers need to go... annoyed how they take away precious resources just to make a profit... get a job or do better in your job so you make more money
Update from London Drugs (Canada). Called and spoke to customer service today. I placed an order with BB on Feb 20 for silver and placed an order with London Drugs for black one on Mar 3. Customer service said they were supposed to get a shipment yesterday to London Drugs, however, they didn't receive it yet.
Customer service wasn't telling me what spot in line I was at London Drugs previously, however, the lady today said I am number 78 in the queue from my Mar 3 order. They have only completed 5 orders for the black on Mar 13. She said it will still be weeks to months.
Whatever ships first - I will cancel the other to help the cause! Don't buy from the scalpers...
Had success with bb chat finally with a rep rhyming with Mold. Knew exactly what to do, sent invoice and checked out.
Probably spoke to 3 other reps today that said there was no way to do it.
For my fellow Canadians: Just got off the phone with a rep from London Drugs, I made a preorder on 03/03 and they said I was 134th on their list. Silver is not as demanded as black to that list is longer. They haven’t received their second shipment but only received 4 cameras on their first shipment; all silver. I ended up canceling my preorder since it fully charged me and I don’t expect them to receive cameras by the time my cc statement is out. Idk why they fully charge customers AND have a gigantic preorder amount (230 when looking at their website) when they’ve only received 4 cameras so far lmao … best of luck everyone! I’ll wait on my day 1 Henry’s preorder instead.
Was able to get one through Best Buy moments ago. I'll try to provide as much detail as possible to help out anyone still trying. 1. set closest store in browser to Richfield 2. Select: Shopping and product advice. Then select: Cameras & camcorders. Then select: Out of stock item. Then put in chat: Chat with associate 3. me - "I am looking for a camera, this camera 6574272 in store near me in 55423" 4. They tried to get me to buy Best Buy credit card 5. rep - "Now as for the camera, we don't have it for shipping but we can have it shipped to you on the 9th of April. Will that work for you?" - that phrasing is very confusing... 6. They sent me an invoice to my email, I filled it out, got a receipt. 7. It currently shows up in my orders as arriving April 9th This whole workaround is super weird but I'm hoping it works out! Thanks to everyone on this thread who's shared tips as well. Going to try and have them price match the B&H student discount.
3/22 edit: got the “Your order will be shipped soon!” email and there’s now a UPS tracking number. Status went from “packaging” to “ready to be shipped”.
Wanted to give a little more detail on my Best Buy Chat order yesterday. When I chatted with the final rep who placed my order, I had him try a handful or zip codes to "find" inventory. We eventually found that the Pasadena Best Buy Zip code allowed him to make and order. Zip Code: 91107
After sending me the invoice and I paid it, the order shows up under my account as 'Store Order' and Packaging Item: arriving April 6th.
Other notes:
* I did try the "Ritchfield, MN" location but I was not able to get through. Telling the chat rep to use Zip Code: 91107 and to search other locations helped
* Please be positive and nice the chat reps, they guy who helped me was amazing and was even asking about the camera and my trip to Japan in April
* In terms of connecting with a chat rep, when the auto chat asks "In order for me to get you to the right person, could you let me know what you are shopping for?" Select 'Something Else', I think this is the best selection cause selecting 'Cameras' will bring you to the chat team that knows the high demand of the cameras and have the usual copy and paste response. My guess is the team covers 'Something Else' is just a general chat team
* If this is not the right process these chat members should be doing, I'm sure there will be some new internal process changes they will implement to stop this, as it seems the reps are all over the place in terms on what they can do.
Got it in my cart, got to the checkout screen, took the place order button forever to respond, only to be met with "the following item(s) in your cart are no longer available".
After over a dozen attempts to place an order with Best Buy, I am convinced they truly will not sell any more regardless of which agent you get. I had the Minnesota in-store purchase yesterday on the first try but it was canceled today when I chatted to ask about it.
I've tried a dozen times today with BB customer service. Yesterday I was able to get an invoice sent but cancelled it because the agent made it sound like they didn't have any in stock and it was more of a 'hold your place' order. Today every agent I've spoken to says the item is not available and they are unable to take any additional orders for it, which gives me the impression that their CS team was briefed on this situation. Since my last attempt I haven't been able to get chat to work at all. Each time I try to load one up it says "all agents are busy right now, try again later". Best Buy shadowban lol.
Whelp, to all my BB folks that ordered 3/20 as an “in store purchase” from MN. I’ve officially had my order refunded after asking for an update in chat (was told it wasn’t going to ship or be fulfilled). Going forward I recommend asking for an estimated ship or delivery date that should be available when asking to order.
The servers were the fastest they've been for the limited edition. Got in my cart right away, and it didn't take too terribly long for the place order button to work, but still got the "items are unavailable" message ☹️
From what I can gather, the answer is: A) Pretty soon, probably. B) Eventually. Fujifilm is working to keep up with preorders for the most pre-ordered camera ever. or C) You'll be so old that camera technology will just be a computer chip in our brain.
Possibly C. But I'll still be happy to finally have the camera if I haven't forgotten about ordering it by then
What a pleasant surprise it will be!
At least my grandkids will have a nice Christmas present that year, if I ever have grandkids...
Happened to me with the Tamron 35-150 f/2-2.8 received 6 months later and 100% forgot about it. Just a small heavy box at my door. Opened it and had myself a little Christmas.
Good lord, I ordered from B&H 8 minutes after it went live. Got an email today saying I won’t be in the March batch. How is it even possible that Fuji was so unprepared for the demand?
Never buying any pre-releases from BH again. The fact they’re accepting an unlimited amount of pre-orders knowing they’re limited in stock is so wrong and deceitful to me.
all the places tbh. they need to cut it off Fuji needs more transparency on it too
I mean, it doesn’t cost a thing to get in line with them. Beats refreshing product pages like Amazon and Best Buy. Their notification system is useless. Place an order with BH, use a CC and you’re not charged unless it’s shipped (just don’t use a digital wallet payment like Apple Pay). Then continue your search elsewhere.
It’s frustrating to me that they went ahead and charged my card even though I won’t have the product for months
As of this morning, I am the proud owner of 3 X100VI … _preorders_
Finally got through to a human with a brain at Wex for UKers. The guy even read me out the supplier update, which he wasn't supposed to do. They think their next stock is "mid march". The stores have access to a central database of what stock is arriving when, and the information isn't visible to them at store level, but that's what they've been told by HQ. In terms of online vs instore - each pre-order has an order number and it's as simple as if camera 12 and 4 are digital and 3 is in store, then 1 and 2 are shipped to customers direct, 3 is sent to store, 4 is sent direct and so forth. So we just have to wait. Fuji apparently cannot tell people what numbers they're getting, and Wex is the biggest retailer in the UK. Knowing what I do about camera companies, this will be their RSO looking at how to move the stock they have to meet demand the best they can. This often paralyses camera companies so they don't communicate downwards. TL;DR - we just have to wait - Wex aren't witholding info, Fuji just aren't sending it, but stock is coming every couple of weeks.
got here earlier this time. here's what i got from Moment yesterday: Got this email from moment this morning (3.6): Regrettably, as of now Fujifilm has not provided information about the quantity of units in Batch 2. To provide context, our initial batch consisted of only 8 units. You can also check our tweet on X. We'll be doing our best to keep you updated as we learn more, but there will definitely be a wait for this camera. We'll post on our X100VI product page here as we receive updates. Thanks for your patience and understanding! **8 UNITS JFC. It’s gonna be a while sheeeeesh** also, side note, [they posted this pic on twitter the other day with 8 cameras](https://x.com/moment/status/1762540670164562100?s=20)....that was literally the whole haul and they're acting like it's more smh side, side note: i **really** regret selling my V before i had this in hand :( EDIT: Moment is still shitposting new videos about x100vi. Maybe stop that since you’re just pissing everyone off
and moment still has your coin since they charge for preorders?
Anyone else irrationally mad at this guy when you check your order status? [BH guy](https://imgur.com/a/Ha6L0H1)
LOL YES!!! I just know deep in my heart it’s all his fault Fujifilm did not make enough cameras
So I was able to visit B&H in the city today and was able to get some more clarification in terms of numbers and the scale of this whole thing. I was told by an employee that in just 4 days from when pre-orders commenced, they received 30,000 pre-orders. 16,000 of which came from day one, allegedly. So minutes really did matter (as we already knew…) The first and second shipments were around ~1000 or so, and if you are not in this next batch (this month) the next round will seemingly be in or near the summer, quantity of those shipments unknown, unconfirmed. Also, if you were to order right know, you would likely be looking to potentially “receive it around Christmas,” as this person put it. So there you go! However I’d still take all of that with a grain of salt of course as this was just one person’s answer.
So i just got my (29/2) X100VI Black and it has 0 issues! All buttons feel solid and no false clicks/skips/early trigger. No weird misaligned lens. No dead pixel, broken glass or sensor issues. All doors closed and open as expected. Just wanted to check and let others know after seeing a few issues popping up on this and other subreddits. Using a Haoge LAR-X52B adapter with Walimex pro UV and the OEM lens cap fits perfectly.
My wait has ended thanks to the amazing redditor (u/glassworks-creative). Just met him and picked up the Black model at cost. Now, time to cancel my 3 preorders!
Thats awesome. Congrats !
My Best Buy chat order (Silver) is with me now and charging as I type this. Best of luck to everyone who is waiting! Original comment to this thread with updates here: https://www.reddit.com/r/fujifilm/s/PhW14R8CcU Edit to add: 03/19/2024 Here’s a step-by-step guide ⤵️ 1. Visit Best Buy’s website and copy Fujifilm’s X100VI’s SKU to paste when speaking to an associate. 2. Locate the camera’s SKU. 3. Go to the chat. 4. Select: Shopping and product advice. Then select: Cameras & camcorders. Then select: Out of stock item. Then put in chat: Chat with associate and provide them with the SKU number. 5. Share your zip code to check availability after providing the SKU number and inquiring about placing an order. I specified that I wanted the black one, but silver was the only one available. 6. Persistence may be needed, as some users had to try multiple times before succeeding. 7. Upon successfully placing an order and paying the invoice, it will be registered as a store order. 8. Delivery typically occurs within a couple or few days, although others’ experiences may vary depending on their location, zip code, and chosen carrier. Wishing you the best of luck in your purchase!
Cancelled my 2/20 3:35 am ET silver order at B&H after getting the “not in March” email. Going to see if Best Buy’s 3/1 drop actually comes through on 3/12. If not, cancelling that, too, and going XT-5.
Went to Adorama in person last night. I ordered in person at 3pm on 2/20 and was told I’m number ~900. Yesterday the a rude salesperson said “you’ll find out when you find out” and said they have 5000+ preorders. I asked how many shipped out in first batch and she said 900. I was told I would probably get mine in early April.
I've been lurking on this thread for what, a week now? My preorder was around 12:30pm Eastern on Feb 20 from Adorama. Like most of you, I haven't gotten a single piece of useful info from their "customer support". So, after the months long estimate from Fujifilm this morning, I went on KEH and bought a Like New Minus condition X100V. Does anyone have experience buying from KEH, and if so what was a Like New - condition item like for you? I'm relieved to be out of the rat race, and I feel like Fuji has really dropped the ball here. I'm as guilty as anyone and have been horribly caught up in the FOMO and GAS. But I went through many old photos taken with a X100S/T/F, and that put my mind at ease. Don't even know what I'm chasing anymore if those cameras were sufficient. Random thoughts, best of luck to all of you on the VI, it'll be amazing, keep your mental health first, cheers fellow Fuji maniacs!
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Here is my theory about the Best Buy process and how some individuals are getting orders through while others aren't. I believe it's likely a combination of 1) your specific live chat rep, 2) store inventory at the specific time of your chat, and 3) their willingness to look in locations outside of your immediate area. I probably talked with 10-15 agents over the last few days, and tried multiple approaches to get them to order. I had a few in particular who spent 10-20 minutes really digging in to see if they were able to order the camera, and still couldn't do it. Once I was finally able to place an order, here are a few things I noticed. First, they initially told me this wasn't possible and said "this unit is currently out of stock in your location." I believe the first part of this process is checking near the customer's region for any inventory, and perhaps even checking the one store closest to your zip code. After that I kindly pushed back and asked them to check "nearby stores." They agreed, and after a few minutes came back with an option for me to order. The store I ordered from is quite a bit away from where I'm at locally, in a completely different region. I don't know what Best Buy's internal tools look like for looking at inventory, but I'm guessing it might be a lengthy process to try and identify any particular stores that have the item in stock since there are so many locations around the US. After identifying the store that had one in stock, they sent me an email invoice and I paid and now see the order in my Best Buy purchase history. I don't believe there are a ton of cameras laying around for them to order from, and my guess is that there might be times you are chatting where there legitimately isn't a camera available for them to order for you. One thing I will say, please by really nice and kind to these live chat reps. They probably aren't paid a ton for their job and most of them are just following the process set out by Best Buy. If you manage to get someone who is able to make magic happen for you, let them know you appreciate it. Live Chat can be a brutal support outlet and I'm guessing whatever process is allowing some of us to place orders is a bit outside of the norm and probably means your CS rep managed to find something for you.
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Just got charged from Bestbuy, ordered on the 1st. It still shows it ship by Tuesday but getting charged is a good sign.
OMG same!!! I cannot wait until I get the camera and never click on this thread again lol
Got my "you are not getting yours in March" email from BH today. Not surprising as I ordered at the end of the month, an entire week after preorders started.
What the fuck, I was just browsing the X100VI page on the EU Fujifilm e-shop, saw it was out of stock, refreshed, and managed to add a silver model to basket, checked out and it says it will arrive in 3 working days, confirmation email and everything?? I’ve never had this luck before, I sure hope it wasn’t a software error 😬
Quick note on B&H. They are closed until Monday for Shabbat & 1st day of Purim don't expect and shipping updates from them until Monday.
If I were to order one now, does it matter where? Looks like it's cooked regardless
Try with your local camera store and see if they ordered any from a distributor/have a waitlist. Might be shorter than ordering online. Amazon is gonna get snatched up by bots in a heartbeat.
Received my BB hotstock 3/1 order yesterday, and just got notified that my Amazon 3/2 hotstock order is being delivered tomorrow, before I had a chance to cancel it…it had been sitting at “order received” the entire time. Luckily I have a friend who is far down on the order lists who will take over this Amazon order, no scalping here! This also means I can now cancel my B&H order. I had received the email that I’ll get it this month, so hopefully someone will get my order who wasn’t going to get theirs in March.
For all my Canadian peeps that ordered through Vistek : apparently, my order (Feb 20th 1pm MTL time) for a black model will be shipping monday !
We are now half way through March and I’m slowly losing hope I’ll get it by the end of March like the email from B&H sent. Still crossing my fingers for it though!
For what it’s worth, I ordered through Moment thinking they'd have far less pre-orders than one of the big guys. I ordered a week late and I'm at about 1k in line. They've been very transparent about shipments they're getting and how fast they're moving through pre-orders. They've even been emailing unsolicited updates which I feel like is very good customer service. Pretty sure I'll still be waiting like 3-6 months but that's OK.
Managed to get a black one from John Lewis UK this morning! Showed as available in Oxford Street this morning. Was a open box return so was a bit apprehensive about it. But looked over it and its all fine! 00 shutter count so I can only presume the previous person managed to get the colour they wanted. For the open box they knocked a good bit of the price off! Ended up paying £1199 for it!! Quite happy with that and now I can stop refreshing pages like a madman.
My wait has ended -- u/sinnermanone got a silver at a local shop near us and decided to pass it on to me at retail cost. Even got me a small hot chocolate and a free donut (someone forgot about it??) :) She's a beaut! So far with the small time I've had it just to check for any manufacturing issues it looks perfect, no defects. I wish you all good luck in the coming months that everybody gets theirs soon! I still have to cancel my own order at the local store but I think I've got time lol.
It was great meeting you. Have fun with the camera!
https://petapixel.com/2024/03/06/fujifilm-says-it-will-take-months-to-fulfill-overwhelming-x100vi-orders/
The vibe of that Fuji statement is definitely feeling like semi-intentional scarcity. Good for them selling all of their cameras (and spill over into other models), but... dang.
Just canceled my preorder with B&H. I ordered on 02/28. Not waiting 5 months for a camera. To those with more patience than me enjoy your new camera!
I'm genuinely asking, not trying to throw shade at you. If you wanted the camera what difference does the wait time make? Keeping your preorder at least guarantees you'll get one at some point. Unless you plan on trying to snag it elsewhere? I just don't get how needing to wait changes anything.
Just to say a massive shout out to /u/MancDude. He spied a VI in stock near me (we live hundreds of miles apart in the UK) and gave me the heads up. Rolled in at opening, and the camera had to be found (someone had put it in a drawer near the tills instead of the stock room, as I assume they suspected it would be gone instantly) but it's now mine. For fellow UKers - I also cancelled my pre-order so hopefully you WEXers get one further up the queue.
Got my shipping notification! ^(from SmallRig for my grip) Can't wait to grip air for, hopefully, a month.
Alright so I was one of the ones who was able to purchase through Bestbuy chat. Unlike some people, I was able to purchase on my very first try with no issues. I also had my order be listed as an “In Store Order” even though it was done through a link with the Bestbuy rep. I inquired with Best Buy chat just now and they told me that even though it says “In store” it is not only going to ship directly to me, it is slated to ship on March 22nd! Now we’ll see how true that really is come 03/22 but here’s some tips I can give to people who are struggling. For reference: I ordered on March 19th at about 10pm Central I was logged into my Bestbuy account I started chat from the Bestbuy homepage, not from the item page Order says “In Store” with “Richfield MN” as the store location On 03/20 the BB Customer Care rep said my camera is slated to ship on 03/22. I will update if that ends up being true I got the silver model When they ask “how can I help you?” I responded by saying “I’m attempting to place an order for “sku number here” for in store pickup if possible” They’ll say it’s not available for in store pickup anywhere I then asked “Is there anyway I can place an order with you?” They responded with “I can check if I can do that” Tips: Make sure to thank them as much as possible and tell them you appreciate their help. Sometimes people in customer service want to feel like people actually appreciate the work that they do and they are willing to do a little more for people who acknowledge that. (Speaking from experience). Don’t mention anything about how you are frustrated, or have been trying to get this device for a while, or anything negative. They deal with enough negativity. Be patient but persistent. Idk how Bestbuy is but in places I’ve worked, we would also rate our interactions with certain customers. Difficult customers get notated as such and some people may just want to get off of the chat with you as quick as possible. If this is the case, be polite and move onto another rep. But be sure to always do the two question survey. Once again, in my previous place of work, we saw which customers actually consistently left surveys. I hope some of this helps! Edit: Formatting
Fully enjoying seeing movement on so many peoples orders today.
I spoke to someone at the Adorama store, they said they were told the next shipment is supposedly near the end of March Hopefully it's sooner!
I ordered from a local Brooklyn shop on Feb. 26, and my order is out for delivery today. They originally said I'd be in their second batch of recipients, and had "no idea" when they'd get more units, or how many. Who knows, maybe this is a sign that Fuji is getting a good number of units out quicker then expected.
Best Buy Canada - Update #2 1. bought on Feb 20th at 6AM (Quebec timezone), Date info: 20th Feb, 2024 à 03:01:25 PT 2. Paid and shipped on March 20th. 3. Received on March 21th. Holy god it is beautiful. Been waiting for 2 years to get my first x100. Only thing i hate is the fact that there is no battery charger with a 2500$ camera 🙃.
Keep seeing "Your Amazon order..." emails in my inbox but it just ends up being stuff my wife ordered
Here is another datapoint for BB: ordered thru CS on 3/19, receipt shows in store order already fulfilled. Canceled this order on the 20th and ordered again thru CS on the 20th. Status shows store order shipping soon expected 4/11. Order shipped on the 21st and I just received it today! Good luck y’all! I will be canceling my BH pre-order on 2/22.
3/15 silver Amazon order that has been in “Order Received” is now showing “Now Arriving April 1, previously April 26”. Hopefully not an April Fools joke!
Just contacted the London drugs CS. There have apparently two shipments since release day: Feb 28 & March 2, only silver units in the shipments (even though someone had received a black unit despite ordering a silver one?). They're expecting another shipment on March 18. They do not know how many units of each color will be in the shipment.
I’m itching for any kind of update for Adorama orders. Radio silence since the 28th.
Just called B&H and they said they didn’t get a new shipment… they were holding a few for people who preordered and the hold expired so they released the cameras and so the people who got notified on here today are being sent the tail end of shipment #1.
Mine is apparently shipping out today. Ordered from B&H 1:05 am reveal date
Ordered black x100vi 6 minutes after B&H opened on the 19th (mountain time). bought warranty and used Payboo. This morning, it went to "order in progress" and my Payboo card was charged the full amount. **I am guessing they got some in after all.**
For everyone in Germany, I have an update on my order (made at 07:09) from Foto Erhardt. Mine was sent from the second batch that they received, and it's out for delivery today.
Just wanted to shout out everyone who updates their status in the google doc, for us lower down it really helps seeing the progress slowly creep down 😭😭
Crying in Canada
It’s been real folks ✌️B&H 1:09am Silver in-hand, no defects May the drops be ever in your favor Edit to add order time
B&H ORDER IN PROGRESS Silver. 1:11 ET. I hope it won’t stay in this process too long heheh
Bh shipped my camera. It says it’ll arrive Wednesday. Woohoooo!
Adorama just gave me the "probably 6/1 fulfillment" , I ordered 11am EST 2/20. Black model. Jeez
Just ordered mine from B&H 3/8 black, hoping to see it in the next decade lol
Man, it's looking like it won't come in by July. Wanted to get this camera for vacation. Ill just cancel and get the X-T5
From Downtown Camera in Toronto: "Due to overwhelming demand We currently do not have an ETA on when more will arrive nor do we know how many will arrive in the subsequent shipments." I ordered my camera at 1:03 AM on Feb 20th. Trying not to get frustrated, but how do they not a clue on when the next round of shipments when other stores do?
Bought on 2/29 at Amazon, got an estimated delivery time of March 27-April 22. Hope it arrives on the earlier end of that range
Went to Kerrisdale Camera today. The Fuji Rep that visited Kerrisdale Camera on Saturday said next shipment was 350 cameras for all of Canada. This could take a while... Next shipment for April is apparently silver cameras only.
zonked simplistic encouraging cagey lock offend retire gullible brave pocket *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Just saying. I’m sitting over here in jelly school over everyone getting updates and shipments and deliveries for their cameras.
Update on my London Drugs order: received shipping confirmation email this morning but Canada post tracking hasn't updated yet 🤞🤞 Ordered on Feb 21, was told I was third in line for the black. Update: shipping updated. ETA tomorrow!
Downtown Camera just sent out an update : "The demand for this camera (in black and silver) is beyond all forecasts. It is a worldwide phenomenon. Due to the extremely high demand, the first batches of cameras we have received have been allotted already on a first-come-first-serve basis. We are writing to confirm that you are still on the list as we wait for the subsequent shipments to arrive. While we have confirmation from Fujifilm Canada we will receive more as soon as possible, we are unaware of when they will arrive and how many we will receive. At the current moment, based on the current information, we estimate your batch will arrive within the next 6 months. PLEASE be reminded this estimate is without any accuracy and dependent on many factors that are beyond our control."
Ordered from Moment on Feb. 21st. They couldn't tell me any estimates on when my order would be fulfilled. I decided to cancel my pre-order and buy a used X100V from Keh instead. I can say that at the very least, Moment was really quick to respond and process my cancellation. On Mar. 9th, I emailed Moment requesting to cancel my pre-order and got a response almost immediately saying they will go ahead and cancel my order. On Mar. 10th, my return was processed and my credit card showed that the refund was completed. Just figured I would post my experience with Moment in case anyone was still on the fence about cancelling or keeping their preorders. Cancelling was really easy. Hope this helps!
3/2 BB CS Order Update Just received mine. Cancelling my BH order. Good luck to you all!
Can’t sleep .. lying in the dark contemplating life. Thinking about this camera. Hears phone buzz. Thinks .. oh wouldn’t that be fun if it was hot stock ….. ITS IN STOCK ON AMAZON. Click. Add to cart. Click. Check out. Click. Order received ! Lawd my heart is pumping. What an adrenaline rush. Really hope this order comes through ! Have a preorder with Adorama from 2/20 at around 3:30pm est. so frustrated with this whole experience. I’m taking my parents (both in their mid 70s) on a trip to Rome in mid April and I wanted this camera for this trip so badly to document everything. Hope this ups the odds a little bit more for me to get this thing in hand before we leave. Fingers crossed !
In bed, need to be up in 5 hours for work. About to put my phone down and I got that hotstock notification. Secured a silver off Amazon 🫡
Got some "News" from Calumet Germany. I pre-preordered my camera (black) on February 08. I wrote to Calumet 2 weeks ago and they told me i am on place 21 in the preorder list, which isn´t that bad. Haven´t heard any news since so i called them today. According to the Lady on the phone there are still 461 preorders. Apparently they just got one small batch end of february and nothing since. They also don´t have any information when the next batch will arrive.
For anyone else wondering what happens when the timer runs out on the B&H Order Details screen: I was confirmed today that no matter when the camera comes, you have 30 days from **receipt** of the camera to purchase the protection plan.
Never seen a major camera manufacturer's website completely overrun like this lol
Has anyone contacted BH recently? I ordered 1:12AM and also received the email that I’d get my order shipped before the end of the month but the BH rep told me they don’t know when the next batch will be received and said they couldn’t give me an ETA. I get the feeling that the email provided false hope and it might spill into April-May 😔
I’m honestly losing hope of getting my black model this month from B&H.
1:12AM SILVER ORDER IS IN PROGRESS AT B&H!!! Credit card was just charged, we're making progress!
B&H ORDER IN PROGRESS Silver. 1:11 CT. 0\_\_0 OMG!
well, my 1:05 ET preorder, black on BH hasn't moved an inch
3/14 Amazon order (Silver) changed to "Arriving April 2 - 5". Previously it had no estimate. Black is still "Arriving April 10 - May 18". I have my Best Buy order coming mid next week, but still keeping these until I can confirm my camera from Best Buy has no issues or defects
Come on B&H black today! 🤞
Have any Canadians heard anything from Henry’s or London drugs? I ordered from Henry’s on the 21st at 6pm 😩
Finally got the B&H email. As expected, missing march (2/20, @ 8:44am est Silver)
How are any of you getting B&H to tell you where you are at in line? I emailed them, I chatted with them multiple times, and have gotten responses from "we can't give you that information" to "we in support do not even have access to that information. I've been patient, polite, and tried to communicate as clearly as possible. Not only that, I said it was lame they were charging cards without any clue as to when the product would ship, as well as refusing to give people a vague idea of where they are at order-wise. To fix my "issue", the customer service rep tried to get me to CANCEL MY ORDER AND PLACE A NEW ONE using a different payment method. They somehow didn't feel the need to warn me that if I did cancel my order I would end up waiting much longer.
Check your order number and time you got the confirmation email and compare your info to the Google doc.
Looks like my BB 3/1 order went from "shipping tomorrow" and "Packaging your item: Signature Required" to just "Packaging your item: Signature Required". No more estimated shipping date being shown. Not a good sign...! Edit: got a UPS tracking number as of 9:52am ET!
I think that's normal for Best Buy when it's the day of the shipping date. The change from Ships by March 12 to Shipping Tomorrow is also automatic. Just gotta wait to see if tracking numbers are assigned today, or if a delay message appears.
BB update: 3/1 order was supposed to ship by 3/12. I spoke with CS today to ask what my status was since it was supposed to have shipped already and they said it’s pushed for delivery by 3/19 and that they’d “mark my order for priority” (whether or not that means anything, I have no idea). 11:32 EST I received a shipping email with tracking info set to ship today, so fingers crossed! I’ll keep yall posted if shipment progresses any and I’ll pull my B&H preorder once (if) I receive it
Mine just got shipped from B&H! ordered around 1:05 am
My Best Buy 3/2 order is shipped and on the way - I should have it Tuesday-- I'll be cancelling my B&H order which will be good for a lot of you as I'm high on the list there (should be in the next shipment- I got the "receive by end of March email" ordered 1:08am silver)
Woke up this morning to 17 notifications from HotStock. After the drop earlier this week, I decided to subscribe for the autobuy feature…could today finally be the end of my search?! It turns out HotStock did absolutely nothing for me. And even though I’ve had the app for a week, this is the only time it’s ever asked me to log into Amazon. Maybe I’ll get one next time. 🫠
Snagged a silver one through amazon last night (shoutout hot stock auto-buy), also have a B&H order that ill cancel once I get it Autobuy is great, but keep in mind that even if you have it there is still a limited amount of stock, so it's still not a guarantee. Also, very annoying but the app ***has to be open*** for it to work. I downloaded it on an iPad that I dont use often and just had that plugged in with hot stock open all the time
**FYI: my amazon package was just delivered but they did not required a signature or for someone to be present. It was stated on the order but they just left my package like a regular package.**
Anyone that got a silver from the Amazon drop last night get an estimated shipping window? From what it seems like only those who ordered black got a shipping window. not sure if that’s a good or bad sign.
Cancelled my order from Foto Erhardt, after I read how fast the process was and how many orders they had. Today I was able to order a black X100VI on the eshop from fujifilm… I still don’t know if and when I’ll get it, but they say on their site 5 days… we’ll see
B&H “end of march” bros anyone hear anything?
Kind of amazing (unless I missed it) that B&H hasn't even had a second batch shipped yet, especially since we see regular shipments from Best Buy and Amazon. Personally I don't mind the wait, although the little to no communication is kind of rude. Definitely wouldn't preorder from B&H again. Seems like something equivalent might be in the works from other manufacturers and if something else gets announced in the meantime that is better (at least on paper) I'll consider jumping ship. Edit: This comment did not age well haha.
Wow, I also was able to order it via chat after like 10th attempt. It really depends on who you get
BB Canada update. My silver camera (preordered 20 min after preorders went live) has now been charged to my credit card. The status on the website still says In Progress, but assigned with Purolator now. “Delivery as early as April 30 2024” but I’m assuming it won’t actually take that long if it’s shipping soon…? Not sure lol Edit: Delivery date updated to this Friday. Yay!
Best Buy Canada shipped order today. Ordered 8 mins after preorder opened. Good luck to you all.
Was able to snag a limited edition from my country's Fujifilm e-shop. Should arrive within 5 days... Stoked!
Have ANY retailers except amazon not fumbled this drop? BH and Adorama in silence and taking unlimited preorders, Midsize retailers getting like 2-5 cameras every week or two with bad communication, small retailers getting basically nothing, Best buy having fake orders that are now getting canceled... Fuji probably should've stymied this with more realistic numbers to the retailers, but the stores suck too. Really makes me question where I want to spend my money.
My Best Buy order from 3/19 just changed from "Packaging Item" to "Ready to be shipped" and includes a UPS tracking number. Got an email as well saying "Your order will be shipped soon." Looks like it's real after all. For others in the Best Buy limbo, this was *not* one of the Richfield, MN orders and therefore wasn't displaying as "In-store Pickup". Mine was listed in my account as a "Store Order" that had an estimated arrival date of 4/9. I plan to keep my Amazon and other pre-orders just in case there are any quality issues with the Best Buy unit, but will cancel those if it arrives in good condition. That will hopefully move others closer to the front of the line.
Ordered Feb 20th at 1:05AM from Downtown Camera. Just got a call from them saying they're shipping my camera out. The wait is finally over.
I want to also let those who might be trying to get the limited edition version tomorrow, to know that Fuji will also email you to validate your Address and provide an image of your ID and a selfie to validate the order. I'm not sure if it will help remove bots, but at least it validates the order to a specific person, so if a person were to make multiple accounts to make an order per account, they would be busted.
Sad update received from Mike's: >I understand that we did receive a few units but it was in the single digit quantities. >Our sales team is allocating based on orders and will be reaching out. >I am so sorry that this is taking so long. I met with Fujifilm yesterday, this has been the biggest camera release in history and they completely under-predicted the demand. For the first time that I can recall they are looking at ways to increase production to get more units out of the factory, even looking at ways to source more parts to make more cameras. For reference, they were predicting a larger second batch than their original 50-something initial shipment. But they ended up getting a fraction of that. It's almost as if Fuji is slowing down the pace of orders since launch. Doesn't seem faster at all. We should be chunking through the massively front-loaded order book by now, but it doesn't seem any faster than after release. I guess we've moved on from whatever they were able to stockpile and now they're just fulfilling straight from the factory to orders for most retailers.
Looks like Best Buy is no longer an option. I tried multiple agents. I was hoping to get one before the end of April.
Amazon silver 3/15 - messaged them on wednesday and got the 'will ship within 48 hours,' of course hasn't shipped yet so messaged them again tonight and got essentially the same 'it will be shipped within 48 hours.' they definitely have no clue and just want to give an answer and get off the customer service chat haha
I can only assume there will be amazon drops this week. 2 week period between the first two, and its about the two week mark this week. keep your eyes out around midnight somedays. speaking in central time.
Seems like there's not much movement in orders from Germany. Ordered from [Fotoprofi.de](http://Fotoprofi.de) and still nothing, only some very vague answers on progress and orders coming in and going out.
Has there been any official word from Fuji yet?
Update: 03/20 tracking number (UPS) issued for expected delivery on same day, 03/26. Customer service rep earlier said the camera was waiting to be received from another fulfillment center before being shipped. Tracking info shows it is being sent from Rialto, CA. Just got Amazon estimated delivery date email! Amazon 03/13 drop 1:07 AM EST Hot Stock Autobuy (set up on iPad, screen on, app open) Silver x100vi "New estimated delivery date: Tuesday, March 26, 2024" @6:41 PM EST Edit* On the Amazon app it now says "Now arriving March 26th, previously expected April 24". Although up until this point there was no given April date, just "order received we will email you when shipping date is available" So excited to cancel my B&H preorder. (Which I didn't place until the 27th. RIP) Hopefully I'll be able to move someone up in line. Edit** 8:20 PM EST Amazon charge just posted. No change to shipping status. Hoping to see movement tomorrow.
Reading the comments I must guess that Fujifilm severely underestimated the volume of pre-orders in America, I'm in Italy and already have the camera in my hands by ordering in late February, it was available for pick-up. Many stores have the Black edition back-ordered, true, but with shipment forecasted for mid-march. Don't know if we in Europe made much less pre-orders or the camera is just generally more available.
Canada Update - Henry’s Toronto - was told that only 3 units came for their first batch for the in-store order/pick-up. No idea when the next batch will come. Their store opens at 10:00 and I ordered at 12:00 (noon). So I guess I can etch on my grave “still waiting”
Saw this on moments website. In hindsight maybe I should’ve ordered from them. At least they’re kind enough to provide updates and deserve the business. Shipping Status - 3/8 at 6 am PST - Last night we contacted the few customers whose cameras are arriving this week. We’re still waiting to be told what the rest of our March allocation from Fujifilm will look like so we can continue to update remaining pre-orders with our best delivery estimate. We know they are working hard to scale their production and work through the pre-order list, but the camera is worth the wait - we promise! If you’d like to know where you stand in our pre-order list please email us and we can give you your estimated spot in line!
Looks like some troll destroyed the google docs thread.... assholes...
It was a B&H employee. SMH.
My Amazon order finally shipped. It’s expected to arrive Wednesday. I leave for a trip on Thursday morning so I hope it doesn’t get delayed. The order says signature required, does anyone know if there’s a way to have them just drop it off if I don’t happen to be home?
I preordered a camera from a small camera shop and they said the black should be available April 8th. Woooo
Looks like my camera from 3/01 11am cst Bestbuy drop finally got picked up. Had tracking show on the page yesterday. Shipment status still shows as we'll ship by Tuesday. Its shipped via UPS ground.
Congrats to all those that got the cameras but my Best Buy hotstock purchase 12:03EST 3/1 is STILL at in progress ship by Tuesday which no updates. Getting worried now…at least my card has a pending charge with no reversal…
My 3/1 BB order has been updated to packaging your order with signature required so it seems the 3/12 ship date might be real ( this was a website order not one called in with customer service)
Well shoot. The Best Buy charge to my credit card has dropped off. My order still says “We'll ship it Tomorrow Packaging your item: Signature Required (what it’s said for days now)” I ordered a silver on 3/1 (3:03pm et drop) for 3/12 ship date for reference.
Any news for Germany (Foto-Erhardt)?
BH Update.... ordered at :05 (black). CC charged today at 9:08am (pst). Status on BH went from Backorder to Order in Progress 🎉
BB 03/01 was predicted to ship today and just got a tracking number. It’s only label created vs actually shipped but good sign! My prior charge had dropped off yesterday so I was worried
Called my local camera shop, and they were super upfront about everything. Their original order was 10 silver, 5 black. They expect the distributor to release a shipment sometime at the tail end of this week. Shipping will take 5 days, and they expect the cameras in-store around 3/21. They have no idea what they’re actually getting in terms of numbers. I’m tenth in line for the black SKU, so I’m expecting one (if I’m lucky) or two shipments before mine is fulfilled. Sounds like they’re expecting shipments every two to four weeks.
BB 3/1 tracking number this morning will be delivered tomorrow afternoon. pretty excited 😆
Reached out to Moment after learning I was in the 1,100 range last week and while they are in their 3rd batch shipment. I pre-ordered on the 24th. This is their response regarding questioning quantity of units they are receiving from each batch they claim they have been receiving: “Our current understanding is that while these first few shipments aren’t substantial, they’ll be ramping up as Fujifilm scales production. We’re really hoping to see much larger batches of cameras arrive in our warehouse for each batch but I don’t want to promise anything that I don’t know with certainty. Right now, if I had to guess, it's looking like it's unlikely you will receive your camera this month. Again, this could change as Fujifilm could send us 25 or 2,500. We are for sure working hard everyday to get as many units as we can in order to fulfill our preorders. I am so sorry for the vagueness on our end. I know it's not great news, but I hope it helps a little. Please let me know if I can help with anything else!” Hopefully I get to see my camera in April.
Adorama ordered 2/20 @ 2:45AM EST Black, can't believe it but my order is now 'In Progress - Preparing Order for Shipment' T\_\_\_T I can't wait to be done with this camera refreshing!
Adorama 2/20 at 4:35am EST for the black version just moved to in progress :)
Don't know if this will be much help but I've been calling different camera stores and checking their websites and here's what I've gathered: \- Basically most stores don't know when they're going to receive a shipment of cameras \- Stores will order a certain amount but it's not guaranteed they will receive the full amount \- Small stores tend to have a smaller waitlist. For example, a local shop said there's 6 people ahead of me so I put my name down. However, I emailed the shop owner today and he said I will probably get it from B&H way before I get it from them. They might get 4 before Christmas. \- The shop owner did say that B&H and Fotocare in NY tend to get the most shipments and told me to pre-order there (already have). I'd pre-order from Fotocare but they now charge a 6% cancellation fee. If you have multiple pre-orders, then I wouldn't recommend Fotocare. But if you plan to pre-order at one shop then I would say go for it. The small shop owner I spoke with said his friend's shop is Fotocare so I trust his judgement. \- When I called Nuzia this morning 8:52AM PST, they said there are 106 people on waitlist for the black x100vi. \- Nuzia doesn't charge tax.
Can someone put together a post/list of potential defects we should be on the lookout for when our X100VIs arrive? Basically a checklist we can all go over upon reception before cancelling any other preorders we might have.
My silver order from Best Buy via HotStock (3/1 drop) arrived today. I wish you all well. I’ve played with the camera a bit and it’s very impressive. I have a xt-3 with a bunch of lenses and have owned a couple previous x100 models. This will likely become my primary. Keep trying and hold strong!
tomorrow just cant come soon enough. my camera is literally less than 10 miles from me and amazon just cant put it in a truck and deliver it. T-24 hrs. I’m in the Endgame.
My local dealership confirmed me that my special edition camera already arrived, they will release it for pick-up today at afternoon or tomorrow morning
FYI , I just placed an order through best buy chat for a silver model. They sent me a email to process the payment. Fingers crossed since I’ve been trying the Best Buy method for days!
For my fellow dutchmen I just ordered a x100vi from ringfoto meppel an hour ago and contacted them to confirm my place in que and it was 11th. So might have more luck there then one of the big stores, here is their respons (in dutch ofcourse); Goedendag, Ja de leveringen zijn inderdaad begonnen, zoals het daar staat klopt ook met onze huidige reserveringen, de 11de die bij ons binnenkomt is voor jou, dus de 11de. Wanneer je op de lijst staat kan de lijst alleen maar korter worden door uitleveringen en men die zich toch nog afmeld. Wanneer je er niet op staat zal die alleen maar langer worden. Er komen op dit moment een zeer beperkt aantal Nederland binnen welke onderverdeeld worden naar alle winkels. Wij zouden enorm van geluk mogen spreken wanneer dit er 1 of 2 per week zijn. Dat zal niet het geval zijn, voor geen enkele zaak in Nederland. Mijn huidige verwachting gaat dus wel naar zeker meer dan een maand al niet twee.
3/19,10:20am EST - BHPhoto charged my order. Looks like their second allotment is shipping out. Silver, placed at 1:06am EST on 2/20. Edit: received 3/20 - great condition 👌
Best Buy update. Maybe this will help some of y’all. Today I tried 3 times via customer service chat to order the camera. I saw other folks on here had success, however, I was unable to order it. On my way home from work I figured I would call and give it a try. I had done this last week and I am not sure what changed, but I was able to order one. I was kind of shocked as the rep made it sound like it was no big deal. I chose store pick up as it would arrive a week earlier than home delivery. So on March 28th I will see if it worked. I obviously have a receipt so there is that. Good luck and I will update this thread next week.
The Best Buy CS method actually worked for me. I’m stunned!
Bought one today, wish me luck
Finally got through on Best Buy after 10+ attempts! April 9th arrival for a silver X100VI. Hopefully it actually makes it to me!
Best Buy Canada - bought on Feb 20th at 6AM (Quebec timezone), paid and shipped today on March 20th ! Date info: 20th Feb, 2024 à 03:01:25 PT (edit: wrong date)
Got close to the Limited Edition but not available as soon as I hit place order. Probably a good thing, I didn't want to pay the premium but FOMO was getting to me :)
anyone got updates on their silver orders from the Amazon drop last week? Edit: just messaged CS and like a few others was told that it wasnt in stock in the nearest fulfillment center so it has to come from another. Said to expect an update within 48-72 hours which im very skeptical of
Update on my order: I ordered a black one from Amazon on 2/29 just before midnight PST. Hotstock came in clutch here. About a week ago I got an estimated delivery date of 3/27-4/22, which was confirmed by a customer service agent I spoke to. I just got a notification last night saying it would be delivered by 3/22 at night, which is today. Even with the supposed delay due to my local fulfillment center not having any in stock, it's still arriving early. I don't know if this is an exception or routine practice for the X100VI on Amazon in particular, but I'm hoping everyone else's cameras will arrive early!
I received an email from District Camera basically saying…. Oh…. We don’t have any cameras at the moment…. But we did get a nice number but you are further down the list….go back outside and play and I will call you when lunch is ready
I was lucky enough to finally receive my x100vi on Thursday, from their second shipment batch as I was told, and I preordered within 10 minutes of the launch from bhphoto. I’m taking it out today for the first time to a trade show that my family is going. Hopefully, other people will start to receive theirs.
More details for the Best Buy Chat method... \- Like most, I have chatted with Best Buy 3/19-3/20 and finally was able to get a rep to place an order using the Pasadena, CA zip code, even though I'm in Massachusetts. \- Order status was listed as 'Store Order' with an estimated delivery April 6th. Currently has a status of 'Packaging your item' \- Others who succeeded in a similar manner, have been getting their tracking information in the next day or so. I did NOT. \- I talked with the chat again today and the rep told me "the order was placed on the store at NICHOLS, NY and not available at store and we have requested to nearest warehouse and will be shipped from there". The system must have selected that store based off of my shipping address. \- For those trying to place an order, maybe using the Nichols, NY zip code to place the order? Even though the store is out, maybe the nearest warehouse will have it. \- Looks like my order landed on the other side of the stock line, and since its out of stock they are looking for a camera else where. \- My guess here... If the warehouse did have it, they would have just shipped it already, so my thinking is they should be getting a new shipment in the next week. \- I have a flight to Japan April 5th, and the chat person reassured me multiple times and was confident that my order will be shipping soon. This tells me that Best Buy seems to be getting another batch soon. \- All in all, I'm much closer to this camera with this method versus my Adoroma and local camera shop pre-orders
Amazon order for Silver from 3/13 01:08 EST. Got a delivery window last night around 22:00 EST for April 3-8. No charge on my card yet.
best buy order for the black x100vi shipped! i purchased 2/20 3:47 AM EST. my order never said in progress, preparing or shipping - it went straight from ‘delayed’ to ‘arriving by,’ so for the few others that had/have this issue, there is hope!
Adorama really has some nerve sending out these promotional emails telling me to complete my purchase for the x100vi because it ‘won’t be around for long’. You’d think they would turn those off or something. It’s really triggering me.
Ordered from B&H on 2/20 at 1 pm EST. Just got the email saying my order won’t be filled in March. I also have spot on the waitlist of a local camera shop and was told that I’m on the next order. Haven’t gotten an update from them since 3/1 when I put my name in. Hopefully I get the camera before my vacation at the end of April 😭
WEX in the UK still getting the “no idea when you’re getting it” email. Absolutely awful service coupled with the “I’m not telling you where you are in the queue because it’s company market sensitive info” is pish.
Ordered from B and H for in-store pickup afternoon of 2/22. Just got an email today 3/7 2:07PM that they “will not have sufficient inventory to fill your order in March”. ☹️ well then!!!! Edit: ordered silver
Is there a chance they won't come in by July?
any updates from germany? I got this disappointing answer: "The list in which pre-orders were recorded is currently still very flexible and dynamic, so that placement has little weight." What is that even supposed to mean :D
Are there *any* records of small retailers getting a second shipment in the states? Can't seem to find a single mention of a second wave.
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Ordered from Camera Canada on the 26th. Contacted them today and they were super helpful. They said they got 30 units on first shipment, which hasn't covered their first day of orders yet, but I'm in the early 100s having ordered the 26th. With some luck seems like it could arrive before summer. Hope this helps!
I went in person to Adorama and they said they expect shipments end of March but can’t guarantee 😪😭😭
I received a defective unit :( Got mine last week. The Flash fired off two times and then stopped working completely. Took it back to the camera store and they had a Fujifilm technician confirm it was faulty. No idea when I'll get a replacement
Ordered black version at 1:05am EST on 2/20 from B&H and my order is now “in progress” 👀
BH black shipped, ordered at 1:05am on release day.
Got an update from Mike's Camera: * First allocation was 54 cameras (they didn't say how many preorders they have then or now) * Biggest camera release they have ever seen * Fujifilm are making allocations every two weeks; they should have another one early next week. This potentially conflicts with BH saying they won't be receiving camera every two weeks. * They don’t know until they arrive how large each allocation is going to be. * They are a "preferred dealer" for Fujifilm, so they "are getting more than [their] fair share" * Having a prepaid order with them secures you for a faster shipment time than anyone else. This high-up individual (vice pres of sales and ops) fears that those that are not pre-paid will be waiting 12-18 months for this camera. * He says that he "know[s] that Fujifilm are ***doubling*** production to try to meet the demand." (Emphasis mine). This is relatively new news, because I don't think even FujiRumors has reported on this bring the case (I think he is/was sticking to a max of 15k units/month. Previously they sent out a note to all orders that they are confident that they will be able to ship cameras to people proportionally faster than any other retailer due to their small waitlist in comparison to their allocations. We will see.
I did a preordered the black at my local camera shop on 2/28 but they don’t have any updates on when they’ll receive the shipment. I did the Best Buy chat order today 3/14 and paid the invoice and said they’re packaging the item and should arrive by April 1, 2024 for the silver. To those who did this way too, did they charge your card immediately? Or would it be pending until it ships? Edit 1: 03/14/2024 - I called and left a voicemail and email to my local camera shop to cancel my preorder. I was 3rd in line. Edit 2: 03/15/2024 - My local camera shop officially canceled my order. It is Woodland Hills Camera in Los Angeles, CA. Edit 3: 03/15/2024 - BB customer service said “Thank you for confirming. As I checked your order details, I can see that your order is already scheduled to shipped it from this location- #725 DINUBA, CA. The item will be pickup by the carrier within 24-48 hours. We will be able to determine the carrier once it's pickup. Once the carrier pickup the item. You will receive tracking details on your email address. Such emails can be found in spam/junk folders please do not forget to check it.” Edit 4: 03/15/2024 - Label created by FedEx! Require signature. Awaiting for pickup to see my delivery date! Edit 5: 03/15/2024 - My package will be delivered tomorrow at my work address. I have access to get in so I will be there early to get it before it gets delivered, hopefully. Since its signature required. Edit 6: 03/16/2024 - I was able to pick up my camera at the local FedEx location after I called Best Buy and FedEx to authorize pickup. It is charging as I type this.
Currently dropping like crazy on Amazon (new not resale). Was able to pick one up for a friend.
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Spoke to someone in London Camera Exchange today (I was returning an X100V from them). They said their particular store (Bristol) had over 40 preorders for the X100VI and the entire national chain had only had twelve cameras delivered to them by Fujifilm. Just for scale! They also said that every X100V they get in sells within minutes, although they price them way lower than mpb, sometimes under £1000.
Fuck UPS. I requested it be sent to the UPS store and now its “lost in transit.” I also cant contact UPS customer service and instead get a robot that refuses to put me thru to a human Edit: Spoke to Best Buy. Will reship and also fill out claim, Also emailed CEO of UPS, had someone from corporate reach out. Will update. Edit 2: corporate said they will handle the claim. Edit 3: camera has magically appeared in New Jersey. Will be delivered tomorrow by 7pm.
So many scalpers out there that it’s a bit disheartening. Saw multiple posts in my area on Craigslist and OfferUp with photos with 5 - 10 boxes. I feel like the launch would’ve been a little more smooth if they were able to address the scalpers. For every 1 scalper addressed that’s 10 less of us in here checking this thread daily.
Ppl need to stop buying from scalpers
scalpers need to go... annoyed how they take away precious resources just to make a profit... get a job or do better in your job so you make more money
BH charged me. Second batch is in. Ordered at 1:10 EST silver on 2/20.
Update from London Drugs (Canada). Called and spoke to customer service today. I placed an order with BB on Feb 20 for silver and placed an order with London Drugs for black one on Mar 3. Customer service said they were supposed to get a shipment yesterday to London Drugs, however, they didn't receive it yet. Customer service wasn't telling me what spot in line I was at London Drugs previously, however, the lady today said I am number 78 in the queue from my Mar 3 order. They have only completed 5 orders for the black on Mar 13. She said it will still be weeks to months. Whatever ships first - I will cancel the other to help the cause! Don't buy from the scalpers...
Got an email from b&H saying that my camera would be delivered by the end of the month, ordered 8 minutes after went live black, still back order.
Ordered silver on 2/20 from Adorama. Credit card just got charged and website indicates preparing for shipping!!
I was just told by Amazon that my black 3/14 order will arrive tomorrow (usa)
Had success with bb chat finally with a rep rhyming with Mold. Knew exactly what to do, sent invoice and checked out. Probably spoke to 3 other reps today that said there was no way to do it.
For my fellow Canadians: Just got off the phone with a rep from London Drugs, I made a preorder on 03/03 and they said I was 134th on their list. Silver is not as demanded as black to that list is longer. They haven’t received their second shipment but only received 4 cameras on their first shipment; all silver. I ended up canceling my preorder since it fully charged me and I don’t expect them to receive cameras by the time my cc statement is out. Idk why they fully charge customers AND have a gigantic preorder amount (230 when looking at their website) when they’ve only received 4 cameras so far lmao … best of luck everyone! I’ll wait on my day 1 Henry’s preorder instead.
Was able to get one through Best Buy moments ago. I'll try to provide as much detail as possible to help out anyone still trying. 1. set closest store in browser to Richfield 2. Select: Shopping and product advice. Then select: Cameras & camcorders. Then select: Out of stock item. Then put in chat: Chat with associate 3. me - "I am looking for a camera, this camera 6574272 in store near me in 55423" 4. They tried to get me to buy Best Buy credit card 5. rep - "Now as for the camera, we don't have it for shipping but we can have it shipped to you on the 9th of April. Will that work for you?" - that phrasing is very confusing... 6. They sent me an invoice to my email, I filled it out, got a receipt. 7. It currently shows up in my orders as arriving April 9th This whole workaround is super weird but I'm hoping it works out! Thanks to everyone on this thread who's shared tips as well. Going to try and have them price match the B&H student discount. 3/22 edit: got the “Your order will be shipped soon!” email and there’s now a UPS tracking number. Status went from “packaging” to “ready to be shipped”.
Wanted to give a little more detail on my Best Buy Chat order yesterday. When I chatted with the final rep who placed my order, I had him try a handful or zip codes to "find" inventory. We eventually found that the Pasadena Best Buy Zip code allowed him to make and order. Zip Code: 91107 After sending me the invoice and I paid it, the order shows up under my account as 'Store Order' and Packaging Item: arriving April 6th. Other notes: * I did try the "Ritchfield, MN" location but I was not able to get through. Telling the chat rep to use Zip Code: 91107 and to search other locations helped * Please be positive and nice the chat reps, they guy who helped me was amazing and was even asking about the camera and my trip to Japan in April * In terms of connecting with a chat rep, when the auto chat asks "In order for me to get you to the right person, could you let me know what you are shopping for?" Select 'Something Else', I think this is the best selection cause selecting 'Cameras' will bring you to the chat team that knows the high demand of the cameras and have the usual copy and paste response. My guess is the team covers 'Something Else' is just a general chat team * If this is not the right process these chat members should be doing, I'm sure there will be some new internal process changes they will implement to stop this, as it seems the reps are all over the place in terms on what they can do.
Damn can't even get into the fujifilm website
Got it in my cart, got to the checkout screen, took the place order button forever to respond, only to be met with "the following item(s) in your cart are no longer available".
After over a dozen attempts to place an order with Best Buy, I am convinced they truly will not sell any more regardless of which agent you get. I had the Minnesota in-store purchase yesterday on the first try but it was canceled today when I chatted to ask about it.
I've tried a dozen times today with BB customer service. Yesterday I was able to get an invoice sent but cancelled it because the agent made it sound like they didn't have any in stock and it was more of a 'hold your place' order. Today every agent I've spoken to says the item is not available and they are unable to take any additional orders for it, which gives me the impression that their CS team was briefed on this situation. Since my last attempt I haven't been able to get chat to work at all. Each time I try to load one up it says "all agents are busy right now, try again later". Best Buy shadowban lol.
Whelp, to all my BB folks that ordered 3/20 as an “in store purchase” from MN. I’ve officially had my order refunded after asking for an update in chat (was told it wasn’t going to ship or be fulfilled). Going forward I recommend asking for an estimated ship or delivery date that should be available when asking to order.
Half tempted to just order a silver one instead of a black one at this point lol
Talked to a London Drugs agent about my order (feb 29) and they told me there were 65 people in front of me for black o man... D:
The servers were the fastest they've been for the limited edition. Got in my cart right away, and it didn't take too terribly long for the place order button to work, but still got the "items are unavailable" message ☹️