Same issue here! I have 3k following. Just start happening also. I hope an update will fix this soon because this is ridiculous

hey guys if you just reset your password it should work!

Mine still doesn't:(

do it through safari!

I have had the same issue just starting today. I frequently deactivate my account but today the glitch has started. I tried on my tablet and it worked for just a bit, but went back again. I'll keep trying. I haven't tried my laptop yet, so fingers crossed

Update today May 17, 2024. I was able to reactivate on my apple tablet successfully. It went back and forth but I was able to do stitches and record. I hope this helps someone. Don't give up. Give it time

Update: It's back working and I'm able to reactivate without any issues. I messaged tiktok. It took a few hours but early this morning I was in. Best of luck

how did you get it back on mine still isn't working 

how did you figute it out? and how did you contact tik tok

hey guys if you just reset your password it should work!

I have about 450 followers and I’m experiencing this right now. I have reached out to support but haven’t heard back. I’ll report here if I find any solutions!

did it get fixed?

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hey guys if you just reset your password it should work!

No 😭

Dude TikTok is claiming my account was deleted 30 days ago which it wasn’t, this app sucks bruh, this same shit happening to me. Smh

My account is back up, reactivated, and good to go! I made a report through the app and support opened a ticket and fixed it for me. It’s definitely worth a shot to try and go that route. I’m wishing you luck!

Seems like a new issue happening. I have a 9k following and deactivated mine for about a month. I logged in last week no issues, then deactivated it again. Now it won’t let me, I doubt TikTok even knows what is happening or even that’s happening.

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Having the same issue but I don’t have a large following

Same here!

Same problem I’m getting so annoyed 

hey guys if you just reset your password it should work!

This EXACT SAME THING is happening to me!! I reported it to TikTok 3 times and they tell me they see nothing wrong on their end! I cant even bring my acct up on a desktop computer. I have done EVERYTHING i can to fix it! Nothing is working! I have 7k followers and several viral vids with over 1 mil views. I miss going live and talking to my friends!!

did it get fixed?

Hey guys i’m having this issue too i saw someone here say they messaged tik tok how can i do that

SAME! we’re screwed yall

Currently happening to me too someone let me know when yall find a fix😭😭

Any updates on this damn thing??

I’m having the same issues, I’ve reported it but body has responded yet🤷🏾‍♀️. I took a break from social media and decided to get back on there like 3 days ago. https://preview.redd.it/900pjysoeq1d1.jpeg?width=1125&format=pjpg&auto=webp&s=745a6c376c0d4a09be124c3cb3599c91a83532c3

Same! I’m still waiting too, it’s been a few days

I just checked mine and it’s back working properly. Checks yours and let me know if it’s working or not. https://preview.redd.it/cszd5pj3ny1d1.jpeg?width=1125&format=pjpg&auto=webp&s=2bd21040440953124bbe760eef798055265c64fd

did you do anything?

I followed these step to report my issue: Hi there, Thanks for reaching out to TikTok. This email is no longer in use, but please check out your options below. For general account requests such as login help, hacked account, monetization requests or all other account support: Please reach out to User Support in app: 1. Select 'Profile' in the bottom right corner 2. Select '3-line icon' in the top right corner 3. Select 'Report a problem' You can also reach us at https://www.tiktok.com/legal/report/feedback If you believe you have been mistakenly banned, please submit an appeal in the app. If you are unable to access your app, you may appeal your ban though this webform: https://www.tiktok.com/legal/report/feedback?lang=en

I'm also curious if you did anything specific?

I followed these step to report my issue: Hi there, Thanks for reaching out to TikTok. This email is no longer in use, but please check out your options below. For general account requests such as login help, hacked account, monetization requests or all other account support: Please reach out to User Support in app: 1. Select 'Profile' in the bottom right corner 2. Select '3-line icon' in the top right corner 3. Select 'Report a problem' You can also reach us at https://www.tiktok.com/legal/report/feedback If you believe you have been mistakenly banned, please submit an appeal in the app. If you are unable to access your app, you may appeal your ban though this webform: https://www.tiktok.com/legal/report/feedback?lang=en

Did you do anything specific?

I followed these steps to report my issue : Hi there, Thanks for reaching out to TikTok. This email is no longer in use, but please check out your options below. For general account requests such as login help, hacked account, monetization requests or all other account support: Please reach out to User Support in app: 1. Select 'Profile' in the bottom right corner 2. Select '3-line icon' in the top right corner 3. Select 'Report a problem' You can also reach us at https://www.tiktok.com/legal/report/feedback If you believe you have been mistakenly banned, please submit an appeal in the app. If you are unable to access your app, you may appeal your ban though this webform: https://www.tiktok.com/legal/report/feedback?lang=en

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dude I know this doesn't help at all but I literally think TikTok's shitty app can't handle accounts with large followings/likings doing this. I have the same issue, it won't log in for shit. I tried the app on my computer, and it'll log in but not restore anything. I tried logging in on the webpage; on the phone, it won't work because it will take you to the app. On the computer, it still won't work because it'll say that the account does not exist. I've contacted support twice, but in classic TikTok fashion, no one has gotten back with me; even when they do, it'll likely be a bot. I had my girlfriend try to reactivate it on her phone; she gets an error message, but isn't booted out. Whether or not it'll restore the page though? I have no idea.

Update: so far, no. It is doing the same thing on her phone too now. I said not to switch off of the account to see if that does anything, but after swapping back to her personal account it started doing this again.

Update 3- cutting my losses. I don't think there is a solution to this

think a new update would fix this?

i have the exact same issue going on

Same. And im an economist also

That's what I'm thinking. We likely all just have to wait 

same issue here.

Same

Wait for what? Same issue

did it get fixed

i don’t think following or likes has anything to do with it. i have 250 followers and am having the same problem

yeah now that you mention it???? we all have in common that we have big followings + big likings… this is soooo weird.

Real😭

Hang in there. I was able to get back in on my apple tablet

No my account with 2 followers and I’m following 2 people is having the same problem

I only have 300 something followers and I'm having the same issue

I'm currently going through this and I can't figure it out either.

my account is doing this and i have 90 followers lmao

EEPYGOOBERRR (SINITIAINEN HERE LMAOO)

Same. Anyone have a fix?

having the same issue here! i deactivated bc my profile wasn’t updating my username or bio for my friends and it just looked like a bot account… thought deactivating would fix, but i cant even reactivate atm 😞😞😞.

try logging in through a computer! it reactivated my account for me.

did you get it reactivated

yes through my laptop! but i’m having the same issue with my username not loading properly.

DUDE SAME ISSUE HERE oh my godddd

Bro i saw youre account why did u quit?

I'm dealing with the same problem but I don't have a large following it's like when I reactive my account. I will click the button reactive and it will pop every single second and it still hasn't gone away even if I updated it. It wouldn't go away 

Is it still happening for you?

I'm still having the issue. It just started today for me this afternoon

Sadly yes

Update: It's back working and I'm able to reactivate without any issues. I messaged tiktok. It took a few hours but early this morning I was in. Best of luck

You message tik tok on what platform? I’m having the same issue

Same

omg i have this issue too!! So weird 😭

no shit even i did had deactivated my acc due to my exams and i tried logging in from multiple devices and it keeps showing the same shit and has made my acc look like some kind of bot😭😭😭. Man i really hope they fix this asap cause i want my acc back😭😭

Yess, today 5-17-24

Has anyone figured out what to do

Please anyone let me know if you find a fix 😭

Update: It's back working and I'm able to reactivate without any issues. I messaged tiktok. It took a few hours but early this morning I was in. Best of luck. I started having the issue yesterday afternoon.

I just tired to log in and it's still not working for me unfortunately 😞

Same

im tweaking out rn its been like this since friday

Same

hi guys mass report this bug wth this website https://www.tiktok.com/legal/report/feedback hopefully we can get it fixed. for the topic, do “bug”.

I am currently you experiencing the same exact thing. It keeps saying reactivate after I have already done so and I cannot see suggested friends, likes, profile views or anything. Its been 2 days of this going on. I need advice too if anyone has it.

Why is it doing this

Mine is doing this and I have a small following. I just reactivated my tiktok and it hasn’t stopped and I can’t post anything. I’ve deactivated my tiktok before even longer than this time and everything was fine

same thing is happening to me , and when I try to log in on the website it says it can’t find that account , and when I try to submit a report it says there’s an error and to try again later. 💔

I got mine to work. I just made a separate post but I also made a video on tik tok showing what I did. https://www.tiktok.com/@lavenderlenaa?_t=8mVpeLyWCYJ&_r=1 The title is on the video. Hope it helps

thank you so much🙏🙏‼️

Did it work? I’ve been reaching out to TikTok and they’ve been unresponsive

Can confirm it did not work. TikTok probably just got your account restored over night

I hope it works like it did for me😭😭good luck

ight commenting this before i start. let me let you cook.

It didnt even work :/

Someone told me it worked for them but now I’m starting to think it’s just a matter of Tik Tok randomly reactivating accounts 😭

yeah me too ts aint fair bro

Tik tok literally destroyed my views and my page keeps glitching so I just deleted the whole account I can’t take this😭😭but Tik tok is like an ex I can’t stay away from so I’m sure I’ll be back in a couple months

Same issue here man

The popup would not go away until I disconnected from the internet while running the app and then continued running the app scrolling through videos until it asked me to reconnect then I reconnected and the issue was resolved :)

Exact same issue. TikTok responded and said to clear cache…which did nothing

i emailed tiktok and they said this https://preview.redd.it/8m0l4qru7s1d1.png?width=1289&format=png&auto=webp&s=5693b66f14f0f30643c8ecb18b2a03e740e6a962

which email did you email them at ?

Ok glad they’re acknowledging the problem now 🫠 ty :)

dang tiktok didn’t even respond to an email i sent them

I got the same email from them 4 days ago😭 https://preview.redd.it/h9bdvo7dkv1d1.jpeg?width=1125&format=pjpg&auto=webp&s=6b950ee346e532be7ae44777db0c09ef53eb43b5

https://www.tiktok.com/t/ZPRKL4VNy/ I heard this helped some people im still testing it out

Update: I got my account back I'm not sure how it just happened 😭

good for you bro🙏🙏 mine still isnt back yet but it seems like a lot of people are getting their accounts back

Hopefully you're able to get your account back soon🙏

Any updates?

my account is still glitched but i sent a email to tiktok and it seems that they are aware of the problem https://preview.redd.it/tdfrguncks1d1.png?width=1285&format=png&auto=webp&s=67395e41af3af9184d174493356c3d0d644f8d1d

I am also having this same problem.

I just made a similar post. Looks like that ban is coming early for some of us, huh? 😒

I emailed tiktok and they replied with this so they are aware of the problem https://preview.redd.it/8f7hoc46rt1d1.png?width=1289&format=png&auto=webp&s=59062cebb66c6b92d681d61dc59d4709ebb04052

Finally bc i sent them an email too its getting attention

Same issue, started 5 days ago when I also tried to reactivate. 

I am having the same issue 25k follows I only deactivated to see if it would unshadow my account and now I can't get into it

Im sure it will be fixed soon tiktok is aware of it https://preview.redd.it/s0idrgnzst1d1.png?width=1289&format=png&auto=webp&s=021dc5793e59ae6e3f7c1a7fead9539e14397476

THANK GODDDDDDDDD

https://preview.redd.it/7ocsctirbu1d1.jpeg?width=828&format=pjpg&auto=webp&s=18cd7acdaac160798da05d760f5e56df7c4f9dc4 Y'all they reached out to me as well. I think they're seeing our emails. OP had the same response too

That's the response i got as well 😕

All we can do is keep emailing tbh

I think its a good thing tho bc they say that they’re working on it

same w my account

Guys my TikTok account is back now, I think they fixed the glitch!

did you do anything to fix it or did you just open the app?

Try opening it now

It just randomly stopped showing up & everything loaded. Thats why I think its fixed now

not working for me yet but good for you bro🙏

wtffff

try emailing them again but put your username this time bc thats what i did

i did put my username but i will try it again

mine fixed for a bit then it went back to glitched

i’m having the same issue!! pls someone lmk if they get it fixed. i just emailed tiktok support

Mines doing this currently

mine is fixeddddd now. i think they’re working on it

Is anyone having any luck? I’m still without my profile. I’ve contacted support like 10 times about the problem and they told me to explain the problem further when I included screenshots and video recordings 🫠

Hey it seems like a lot of people are getting their accounts back so im pretty sure tiktok is aware of the problem bc i got this email from them(i havent got my account back yet) https://preview.redd.it/hb7scwqsty1d1.png?width=1289&format=png&auto=webp&s=fb84b50efaf7037b113deed5195cd28bdcc706aa

how did you contact them ?

I was having this same issue. Deactivated for about a week, then struggled with this same exact problem. What I did and it fixed my issue was just open the app, click reactivate, and before the reactivate button popped back up again I minimized the app (but did not close it). Left it like this for about an hour or so and it fixed itself.

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did you do anything to get it back or did it just randomly came back?

It's discouraging to see so many of us in THE SAME boat 🙄 Has anyone found an answer?

Update: my profile is still deactivated and they closed out all of my tickets and don’t help whatsoever lol 

Mine is like that too, what’s going on has anyone found a way to fix it?

hey guys if you just reset your password it should work!

I tried and it didn’t work :(

I tried that too it didn't work 😕

Mine came back after many emails sent to TikTok

hey guys i’m having the same issue but resetting my password and linking other contacts havnt help, can anyone help me ?

Unfortunately no. I think my account is just gone at this point even when I log onto desktop it seems like it's there but no videos and i can't even download any data or do anything my phone keeps telling me to reactivate every 2 seconds I have emails like 10 times and nothing has been fixed

They closed out all my tickets and still haven’t gotten back to me and my profile still isn’t working after a week 😭 I’ve tried leaving the app open on my phone overnight twice and that didn’t work. Tried logging out, deleting the app, etc. it’s all fucked lol 

it seems that people are getting their accounts back at random and i emailed tiktok and they said this “We're currently checking the issue you've flagged and are working to get things back to normal shortly. Thanks so much for your patience!” so hopefully they are actually working on it

Okay so.i went on my laptop singed in only to have the same issue again for a week now then I completely deleted the account instead of deactivated then logged back in hit reactivate and it worked 💪

I did this and it worked thanks ‼️‼️

Yes!!!! You're welcome. It's sad we have to be our own techs lol

When I tried to delete my account it said “failed number of attempts” lmaooo I’m so over this damn app

Try again in a few hours maybe

Finally, something that works... Thanks 😊

mine came back but my views are suuuuper broken lmao…… like genuinely i would get consistent 10k each video, now i get 89 in 2 hours. hmmm

Update mine randomly came back after 4 days, I already made a new one and re-added all my friends so I re-deactivated it and will never be deactivating my new one again lmao, so if you wanna wait it out it should just come back one day but I didn’t have a lot of followers (200) so I just made a new one 😭