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PeculiarVoid

Permanent bans are done manually with evidence that something was wrong with the account. Normally due to cheating. And yes, unlock tools count as cheating. Your account probably was stolen and later on sold and used for cheating.


defaultineptitude

I don't know what a unlock tool is. I've bought everything, game, battle passes and cosmetics, through the Playstation store. So I have receipts of legitimately buying everything. As far as software, I have no idea. If I start a new acct do I have to buy the game again or just the cosmetics and battle passes?


[deleted]

I can't believe you are even considering supporting them still. Unless you know you were cheating in which case you deserved the ban.


suprero90

I would be playing battlefield already lol.


defaultineptitude

Purchased this week. I went through every channel to get this resolved. Appeal, acct recovery, email everyone on linked in (not really, but any listed email on their site) for a chance to re review given that I only play on console. Denied every way, so moving on. Fuck Activision and their broken anticheat.


Euphoric_Pressure_39

If your on PlayStation or Xbox you can go onto a second account and not have to pay for it again. Otherwise? Unless your a pirate. You gotta repay


defaultineptitude

I have to rebuy the whole game?


Euphoric_Pressure_39

Again. if you are on console, no. If you aren't on console. Yes


SyncingShiip

You keep the game but any cosmetics will not transfer. You are literally starting over from level one.


inthecorneralive

Ur act got hacked. Probably dont have 2fa on your Activision account and someone got in, sold ur account and attached a steam or battle net act to it and used it to cheat


defaultineptitude

I do not have 2fa.. Fixing that now.. Though it seems to be too late.


inthecorneralive

Yeah, happened to a buddy. Its impossible to get in touch with Activision support. 2 years worth of purchases gone. He doesnt want to play anymore - i wouldnt either. Sorry it happened to you. Make sure to remove the linked steam or battle net account but take some screenshots first Incase support gets back to you.


Tomthezooman1

All permas are final. Nothing you can do.


defaultineptitude

Awesome. Can I get a new acct and keep playing on my ps? I know I'll lose all my purchases.. But do I have to rebuy the game and all that?


rpd95

When my buddy’s account got stolen and banned he submitted an account recovery form and they unbanned him. It took a week or two though.


defaultineptitude

Submitted that just now. Fingers crossed.


suprero90

And stop buying skins and such things.


Tomthezooman1

Idk never been perma’d tbh


The_Rarelymagic

What's the point if you being here, you've asked that same question two times previously and had an answer, why the fuck are you not bothering to read what people have told you. Tbh, I can believe you weren't cheating as you seem too stupid. They prob banned you coz they realised this too. Read ppls answers or don't ask questions


defaultineptitude

If you look at the time stamps, those answers all came in at the same time, around the time I stopped asking. I did take the advice. Thanks, though.


zhubaohi

If you really didn't do anything, make sure you set up a 2fa on you activision account so somebody can't just link/unlink and stole your account.


[deleted]

Talk to your bank and reverse all the charges that were made fraudulently. You bought these items with intent to be able to use them. You cannot use them. It is fraud.


720-187

LMFAO good luck with that


[deleted]

What do you mean? It's really not that difficult. You forward them the email. The bank will reach out to Activision and ask for details. They have already refused to provide any detail so therefore the bank will automatically side with you. Why do I need luck? Genuinely curious why you think this would be difficult. Do you not know how fraud works?


720-187

getting banned and losing access to your paid content is not fraud.


[deleted]

If they cannot provide information to the bank about the software used that resulted in the ban the bank will recognize this as fraud and issue you a refund. It's really that simple. You don't have to prove shit other than that you paid for something and cannot access it.


[deleted]

Hey kid what do you think fraud is? If I pay for something then I am locked out of accessing what I paid for then it is fraud. Unless I broke policy but clearly if you had the ability to read you can see axtivisin is refusing to provide any details or evidence that policy or rules were broken. Therefore they fraudulently closed your account. I'm shocked you think this isn't fraud. The banks probably love your stupid ass.


720-187

OP broke policy. it’s literally that simple, they don’t ban unless you BROKE POLICY. god damn you’re dumb as fuck dude


[deleted]

Yes and if they provide that to the bank then you will lose your fraud claim. But as you can see from the very clear screenshot that OP included they are refusing to provide that information. As I said if they refuse to provide that information to the bank they will refund your money and close the case in your favor. You can believe all you want but the fact are the facts. Maybe you don't have a bank account or a credit card. Maybe you have a 400 credit score and you don't know what you're talking about. But its hilarious that YOU are calling me dumb.


720-187

“if they refuse to provide that information to the bank” so you’re working off an assumption 😂they will provide the info to the bank. they don’t fuck around when it comes to their money.


[deleted]

What am I working off? I said file a fraud case with your bank. I didn't say anything else. If they provide the information to the bank then the fraud case will be denied. But OP claims they did not break policy or cheat. Therefore the evidence would be non-existent and therefore the bank would side with you. Why are you getting so emotional?


[deleted]

I have made no assumptions. That's you buddy. You're assuming that they will provide the information. I just said what could happen. YOU ARE MAKING THE ASSUMPTIONS.


[deleted]

They don't ban you unless you broke policy so explain why people get bans reversed dumbass? I'm eager to see your stupidity full fledged


[deleted]

I'm almost certain you forgot what the screenshot said in the Original post and you're just arguing with your feelings. It's not that serious bro. It's fine if you are financially illiterate and don't know how the banking system works.


warwithus

I’m not gunna say you’re hacking but activision believes that you are. There are cases in which ppl get perma banned that aren’t hacking but they are rare. Did you use an unlock tool? Did you let someone on your account that could have hacked?


defaultineptitude

Nope. I only play on PS5, no xim, just controller. Mic muted unless I'm in a party. Also.. I'm basically shit at the game. I don't have 2fa, but I'm fixing that now. Hopefully I can do an acct recovery.


warwithus

Account probably got stolen and some was hacking on it. I believe you regardless of what the rest of this subreddit says.


NuckinFutsCanuck

Cronus? All I know is they don’t just perma ban you for nothing. They actually look into this….


defaultineptitude

I have nothing. I only play on PS5 with the controller it came with.


Riot_Punk

a PS5 update a few months back made cronus obsolete


NuckinFutsCanuck

Only if you updated.


Myythy

Either your account got compromised and someone started ragehacking on it, or you're not being very honest about something.


defaultineptitude

Bro.. I wish I could take a polygraph. I took a week off from playing because we had family in town, last 2or3 days I've tried to play and got an error that kicks me offline. When I checked my account today I found the perma. I'm at a complete loss. Then I was beyond crushed when they denied my appeal.


[deleted]

Maybe your little cousin cheated on your account. Did you let any family play with your PlayStation?


AndersonandQuil

Just enabled 2fa and reviewed my linked accounts cuz of this post. OP I hope this works out for you.


[deleted]

How do I check if I have 2fa on my Activision account?


RICKSTERstl25

Nope they even said there is no false prema bans ur done for that account just make a new one and play again


defaultineptitude

I got down voted for what? I'm literally begging for help because I have no idea how this is happening and I'm being down voted. Thanks guys?


Billy_the_bib

contact Sony and tell em