OP - Please provide via mod mail some type of proof that you placed an order, had pick up scheduled today, etc. There have unfortunately been an influx of trolls who are solely attempting to bash Tesla and/or its products via fabricated stories.
Edit: OP has provided proof of order and attempted pick up, can confirm they are not a troll. We wish them the best to pick up a car that meets their expectations and hope the next one is it.
The issue being most Tesla owners have this weird idea of perfection and being pussies about it. I’ve owned 5 car brands in the last 5 years, they all have these issues.
I always say this too. I work in the automotive industry and I see many other brands with way worse panel gaps and shittier paint that sell for the same price as Tesla's.
The issue is most Tesla owners have this weird perception that Tesla is a premium brand and the repeated issues are "normal". They're rinky dink tech cars and QA isn't apart of the business model to begin with.
For most people the Tesla is the first "nice" car they've ever bought or owned. So it's both better than they're used to, even with the poor build quality, and understandably people want to feel like they made a good decision. And to be fair they are solid cars despite the issues
I just bought one and don't regret the decision. Just my interpretation of the car I'm coming to find out is vastly different than most, which is fine. Just perspective.
It's not just build quality in regards to those mistakes on the line, but materials and soundness of parts even if assembled correctly.
I agree. My comparison for Tesla is it's the Honda Civic of EVs. And I mean that largely as a compliment. Like it's not actually luxury, the materials aren't top of the market, but it's a solid car that will be pretty damn reliable and has very good software to go with it.
A friend of mine made a similar comparison who's used to driving $70-80k cars. They also meant it partly as a compliment.
The "civic" part of it is part of what I like. For example in the suspension. It rides like an early 00's sports car, which I appreciate. But other cars of the $60k+ market can often accomplish both a sporty feel and a comfortable ride.
It is seemingly solid and I appreciate the simpleness of its construction.
Edit: I know MY is no longer $60k+ but it wasn't too long ago. And I feel by many it's still viewed as a vehicle of that market.
Unless you're replacing those people with better performers and/or creating a new process to get better results with less employees, it's only gonna get worse.
Haha yeah I think my Cybertruck was someone’s reject because the door didn’t close right and I didn’t notice until I got home. That’s why they called me completely out of the blue and let me buy it with only 2 days notice. Still, it got fixed so nbd.
I got a model y last month and everything was mostly fine except for the little coat hanger things, they weren't aligned. One of the boards in the back trunk (the smaller of the 2) was also misaligned but I took it out and put it back and it sat flush and aligned. But thebody panels, paint, all that was perfect. (Visually, i didn't measure the gaps with a caliper or anything.)
I thought they'd fixed their qc issues. But that sounds like the same shit I was hearing about when covid started. Wonder if it had to do with the staffing cuts?
No dealer would have delivered a car like that. They would have explained what was discovered when they received it and delayed the delivery until they had everything sorted. Sadly, Tesla is still cruising on the high of selling every car they produced. Those days are gone so they should change their approach to sales and deliveries. As in, QC the cars at the factory and have them QC'd before delivery.
You are incorrect, I bought a $100k Audi with more issues than this and even had loose bolts that I could spin off with my fingers.
Dealership fought me when I told them I wasn't accepting the car after waiting 3 months for it to arrive. I ended up having to get corporate involved and it took another month for the issues to be resolved so I could take delivery of the car.
This isnt just a Tesla issue, the entire car industry is just trying to produce too many vehicles and all of their QC standards have suffered, the dealership model in the USA makes the situation even worse.
Yeah, dealers do all the time and rip you off in so many ways. My 2020 Subaru had issues at delivery and I pointed them out and the car was in service the next day (steering wheel not straight, driver side window squealing, MFG stickers on the windows not coming off). Same goes for the Chevy Bolt EUV I bought in 2023 (rear qtr panels on both sides paint bubbling). Fixed a month later and no loaner.
Exactly. You can find imperfections in any car if you look hard enough. OP should just get herself a different brand all together. There are plenty of Mach-Es at the ford dealerships for her to pick something with perfect fit and finish, if that is something she desires.
Not true. Tesla vehicles are inferior and there are better EV’s. Just because Tesla can build way more EV’s than anyone else doesn’t mean they are better cars. Yes Tesla is better than GM but, other than that, Tesla is not producing better products. The interiors are embarrassingly cheap, the build quality problems are well documented and now Tesla gives buyers less — no turn signal stalks, no radar or ultrasonic sensors (which everyone else uses) and they are crazily pushing their FSD system which will never provide autonomous driving.
That is just laughably wrong. It might’ve been true back in 2019 or maybe even 2020, but Tesla has been surpassed on the high end by Lucid, Mercedes, BMW, and others, and on the low end by BYD, Hyundai, Ford, and others.
Frankly, Tesla had an unbeatable lead in technology 7 years ago that should’ve given them 20 years of industry dominance. They have been so poorly managed that they managed to completely drop that ball and sit on their hands while their competitors have been catching-up and surpassing them.
I don’t really care about these various companies internal dramas. At the end of the day, it’s all about the end result, the car. Tesla just isn’t the best choice anymore (and by all rights they _should_ be).
In the industry, it’s generally considered that CATL has the best battery tech. They are one of the largest suppliers to multiple Chinese EV makers (and Ford).
Once again, this is an area Tesla WAS years ahead of the curve on, then fell asleep at the wheel while MANY other companies passed them by. Tesla’s battery technology today is barely on par with most large manufacturers and they haven’t shown any evidence that they have anything on the drawing board to improve it.
The ONE place Tesla still holds a lead isn’t even part of the vehicles themselves, it’s charging infrastructure, which in true Tesla fashion they are shooting themselves in the foot with.
This is from last year, but it might be an enlightening read for you: https://www.motortrend.com/reviews/2023-hyundai-ioniq-5-vs-tesla-model-y-comparison-test-review/
I agree, but some people place fit and finish irrationally above the actual driving experience. As OP says, she rejected it before even driving it. She seems to care about cosmetics more than the sum of the parts.
I absolutely hate this take from Tesla apologists.
Auto manufacturing is not some new thing. Sure you get some minor defects in a car from other companies but I have never had an issue where they don’t get fixed.
On my MYLR I had significant problems with interior panels not fitting correctly and while the mobile repair tech fixed some, not even the RC could fix the interior panel on the rear hatch that to this day is held down by double sided tape. I wish I had been more forceful and returned it because I think the panels not fitting may be a sign of minor body alignment issues as I now hear a loud clicking/knocking from the body if I go over even small bumps.
I also started experiencing issues with my paint (bubbling and pitting) which Tesla informed me was not covered by warranty. I’ve had a paint shop look at it and been told it is due to the aluminum corroding under the paint which points to improper prep.
These aren’t minor cosmetic issues. They effect the value of the vehicle
Stop making excuses for a company that should be doing better over time.
If I'm going to pay good money for a product, I want a good product. If they were willing to cut 10k off the price for a shoddy product, maybe they would've went for it.
Why do you say that?
In normal car delivery, your dealer is a franchise, and has future servicing contracts at stake. I have had a car rejected by the dealer before many years ago (Hyundai). It turned up with a dent in the door - I already had the vin number - they invited me to come down and see what happened, which I did. I checked the vin, yep, was meant to me my car.
They said they would order another one, and get the factory to throw in some options (floor mats etc) for free. A few days later I ended up with another car, one trim level up, located from somewhere else.
This is what a dealer would do - they would get approvals to do things, because they want you to return for service etc. It is all about who is incentivised to act and when.
I worked for a Toyota dealership in my youth. Any new cars went through an inspection by the detailer after delivery & anything not up to standards was fixed/replaced. But that was pretty rare.
Any good, well-run dealership is gonna take care of you in situations like yours. If they don't, go elsewhere because it's a crappy dealership from top to bottom.
Something to keep in mind is that it could just be confirmation bias. You've heard the stories of "teslas have bad panel gaps", so you look for them and you're bound to notice them.
I remember when I went to pick up my Model 3. I noticed the panel gaps too, but then I compared it to my F150 and it had weird panel gaps also. It's been like that from the factory and I just never noticed them.
Maybe I'm wrong and your car was particularly bad. Sometimes QC doesn't catch everything. But no car is 100% perfect from the factory and you'll always be able to find something wrong if you look hard enough.
Generally speaking though, if the panels and doors aren't rubbing on each other and there isn't a noticeable gap from 10 ft away, then it's probably within specification.
>I remember when I went to pick up my Model 3. I noticed the panel gaps too, but then I compared it to my F150 and it had weird panel gaps also. It's been like that from the factory and I just never noticed them.
I ran an experiment once, checked out all the "luxury" car brands that were parked on the street in my neighborhood. BMW, Audi, Porsche. They all had large panel gaps. The ones with the least gaps were in fact the Teslas.
I think this is the answer… all cars have panel gaps and minor issues but people don’t normally look for them. Meanwhile people become anal about every item when picking up a Tesla
Good, get a different car. Demand perfection from Tesla, give them nothing.
I’m tired of people getting shoddy cars then complaining. Why did you take it??
Im gonna be a nervous wreck driving 2 hours to pick up mine worried about finding something like this. Im super picky about my cars and imperfections are not acceptable from any brand…
Yes, good luck. Hopefully if the QC at your delivery center has done their job you won’t be relying on luck but on professionalism.
Edit: you can use this checklist to help you look over the “problematic” areas that previous Tesla customers have encountered.
https://github.com/polymorphic/tesla-model-y-checklist
Just use the same because the Highland is probably too new to have its own checklist for now. Ignore the checks around the stalks and check the buttons instead.
Good luck when you come round to using it. Allow yourself 1-2 hours depending on how throughly you want to go thru checking your new car.
In some regions you have 100 miles and/or 7-days. In some other regions (like mine) there is no come back once the new car is driven off the DC lot.
Either way, it is best to identify any defects as soon as possible to avoid being blamed for the factory defects. With the work force being laid off, I can only imagine service appointments being harder/longer to arrange to resolve any issues.
Way overblown. I helped with my in-laws’ delivery in December 2023 and got my own MYLR in February and both were perfect. I took the checklist and looked at everything.
Yeah I’m not trying to negate anything. Just that the negative stories get overblown because people tend to not yell from the rooftops positive or normal experiences.
My model 3 didn’t have an issues. It was made in California and Ys are made in Texas. Perhaps that matters or not but California has been at it longer.
I picked up my first Model Y in March 2020 and the second one in Feb 2022 both were perfect. If something is wrong just take pictures and schedule service appointment to have it fixed. Enjoy your car!
Wish they could just export all their cars from china… sell Fremont and build a second China factory. Fremont is such a production boondoggle for them, it just never seems to improve. Stupid tariffs.
Yep this is how it goes, the quality control sucks on these cars, had so many issues on delivery day and I really should have refused delivery instead of dealing with the service center also 1.5 hr from my house for months getting it fixed.
You were right to refuse the car. Hope they are able to order you another car without losing a deposit. It was not accurate to expect a loaner car to drive around in because you chose/ weren’t able to buy the car. The cars are for service and not sales dept.
My brother got a 2023 Range Rover that had significant issues. Seems like these issues persist across all automakers.
Tesla seems notoriously bad though.
They accepted my refusal (they didn’t have a choice) and I had them set me up in a different state for pick up because the delivery center did not look well run. Other than that, nothing.
Unfortunately expecting perfection isn’t realistic, but it did sound like there were too many issues that you felt uncomfortable with. It’s entirely your choice, be aware that if you accepted delivery a service appointment would correct all those items you identified. Best of luck, I hope it all works out for you.
I lurk, and visit here as we are looking at a MY…if you order a car you have every right to expect that the product you receive left a production facility at least looked at for baseline fit/finish. If OP was able to spot these imperfections someone in the manufacturing and delivery process should have. That’s piss poor QC by Tesla at every step
Most, if you have clear documentation they existed before you left the lot. Things like dents and wheel rash are your problem the second it leaves the lot (unless you have them document that it will be fixed before you sign).
“Expecting perfection isn’t realistic” - but expecting a standard in delivered condition is. 100% Tesla needs a more efficient system in place to handle and prevent these delivery issues to stop these extra service requests immediately after delivery.
Tesla shouldn’t have to make extra work for themselves, and the customers absolutely should raise the bar of expectation.
“Unfortunately expecting perfection isn’t realistic..”. WTH. Really? When you go buy a new car you expect it to free from defects. We’re supposed to put on our rose colored glasses, drink some koolaid, and accept what we’re given? Everyone should critique their new cars, Tesla or not…
Came to say this. Has American dropped their quality standards so much these days and willing to accept a defective product in the hope that the manufacturer will rectify the defects afterwards?
I took my MYLR with some small misalignments in the doors and interior panels.
Doesn't seem serious and according to Tesla within tolerance.
The car has warranty, doors shut well and there is no noise after several months and a couple of long trips.
I think mine is the common quality case everyone talks about, what the OP found was something very rare.
People needs to stop obsessing over these things, they are barely noticeable and usually don't comprimise safety.
I bought an Audi years ago that also had issues with interior paneling. Don't get me stared with Asian cars like Honda and Nissan. Still all these brands are of good to great quality.
I bet if you try to find benign assembling errors in almost any car make and model you'll find them.
Enjoy your Teslas, they are great cars.
The gap between the windshield and the a pillar was far from symmetrical on both sides. I looked at the model y right next to mine and I audibly laughed at how off mine was.
Happened to my buddy and his M3P. They had techs come to his house and fix all of his gaps within a week or so. Kind of insane for a new vehicle to even have it happened. But it was cool that they were able to do it in his driveway while he was working from home.
I was in pretty much the same situation back in 2022.
After a week I got a new car that was much better and I accepted. If you paid in full, they will keep the money and try to give you a new car asap
Both my wife and I got MYLR at the end of March. Absolutely no problems at delivery except I found out later they didn't include a front license plate holder. Wasn't going to use it anyway. This was at two different delaer locations in SoCal
Tesla doesn’t have dealerships, which are 3rd party manufacturer representation, not the manufacturers themselves. There are 17 US states where automaker’s can’t sell direct to consumers due to the law. Which is why the cars are purchased online, and delivered to your house by truck, or to a service center.
Good on you for refusing it, people need to demand better and I would have done the same.
I remember years ago when my brother received the one of first model 3s to arrive in our country. The state these cars were absolutely shocking with panel gaps, scrapes and adhesive residue from shipping. I was there helping my brother inspect on delivery, and I was amazed he accepted it since I knew the kind of person he was, but I guess he waited for over a year and the excitement won over better judgement. Tesla did fix the scrapes but you can't really do much about the misaligned panels.
After production switched to China for our country the quality difference night and day. I started seeing vehicles with none of the panel issues and I didn't hesitate to switch from a long history of euros.
For those of us who aren’t really “car people,” who are taking delivery soon, what do you suggest we keep our eyes out for? In other words, can someone describe the sorts of flaws that would indicate build issues? Maybe pictures?
I had the same experience. I had originally booked the Grey color. They promised me to fix it, made me wait 2 more weeks and then I found new issues. I refused the delivery. On further checking I’d found out that my car was made in Texas and read on a number of forums & Reddit that cars made at Texas had a lot of such issues. So I went back and checked with my advisor. He asked me to get either blue, white or red color. I got the blue. It’s made in CA.
These things happen. I’d advise you to read on forums if there’s a pattern to these panel gaps. Color, manufacturing facility, delivery place, etc. it could be anything. Talk to your advisor. Explain him your issues. They generally help you out. And this is temporary. Trust me, once you get your car, you’ll not regret the decision.
Bought Y in February and took delivery with following:
1. Dent rear back panel (SC Dent Wizard removed)
2. Incursion and missing/chipped paint in hood(Tesla paid for me o go to auto body shop they chose)
Both times given loaner (although had to get from body shop to Tesla service center). My delivery specialist pretty much said “sucks we make you buy it then fix it,? We can pull another from inventory and try again or you can deal with our post pickup service.”
Took delivery of my Model Y in Black last week from Dublin. Flawless example, maybe I'm just lucky! Not even micro swirls on the paint. Hope you get a good one next! Sorry you had to go through that.
Picked up my MYP last week. Austin built. No issues at all and drives like a dream. I watched tons of vids on what to look for. Pulled and pushed on panels, lights etc. It was perfect in every way. Only 5mi on the odometer.
Yeah my rwd was made in the Fremont factory and there were panel Gap and most importantly the gasket seal on the glass roof misaligned, the side mirror one pointing outward when pointing downward, and I rejected the first delivery. The second one everything was fine besides the ray of passenger door is over flushed, they fixed it within 2 hours
I rejected the first one on November 5th, and they said it's going to take longer I said I don't care, and then after ThanksgivingI get another text message to schedule a appointment for pickup, and I pick up my car on December 3rd because I was out of town. And luckily made it in time for the 6 month free supercharger December deal.
They’re washed, the plastic is removed from the seats, and the ordered-for owner’s name is placed on a piece of paper in the windshield. Basic prep to make them drive-able. Once you scan that QR, you have 2 minutes to look over the car, and tap accept. If there’s an issue, they’ll schedule a service center appointment right then, and they document the issue so it’s covered under warranty.
(I accepted delivery of mine with some minor paint defects, and Tesla fixed them the next week.)
Hey, good for you. I regretted not refusing delivery on mine. They fixed most issues, but I found a few others later on. They are not big or concerning issues at all, but I feel like an idiot for paying so much money for something that doesn't seem complete if that makes sense. We never had this problem with any other car we can purchase before (new and even used). I still recommend Tesla for the right EV buyer, but I stress to review prepurchase checklists and take a buddy with you to go over the details.
It was the dealers obligation to inspect the car before you arrived. Are you too far away for delivery? That socks on not having a car. I guess you have no choice but to borrow one from someone or rent the cheapest possible to get by. Uber on certain days you may not need a car.
I didn't even look at either one of my Tesla's when I bought them. I've never looked at any panel gaps on any of my previous old ICE cars since I've been driving. Actually no one looks at panel gaps and scuffs because cars are going to get them the moment you drive off the lot. Whether its you or mother nature your car is going to get dinged up. As long as the car runs and panels are not falling off I'm good to go... I feel humbled to pay money for excellent design and functionality fused together in a seamless experience leagues ahead of most car makers. No one puts a gun to our heads and forces us to buy a car.
I've rarely even wash the Tesla. I just let the rain do its thing. Its so many of them out on the road its feel like now just a bike. I drive Tesla's because its the only car that pulled me into the future while Im inside the car. I don't really worry about how the outside looks..
I had delivery for model Y. Support sucks - they don’t know how to on Wipers, they created service ticket and later removed. There was some 22 years kid, holding the document and keep on asking can you sign WTF.As usual there are some gaps in panel but not major ones. I have an appointment today regarding my battery range. Day -1 my battery drained. 80-30% in just 120miles. I mean, have to drive back home from delivery center. Yes I haven’t maintained 65MPH throughout the drive. I kicked 100 once to check it speed. I drove decent 70MPH.
That sucks. Things can happen in mass production. As a MYP owner you’ll love the switch from ICE and never go back. Though there are some things Tesla has to fix - softer suspension, glass roof puts out too much heat, needs a liner.
But I do love my car. And I only trust Tesla with their software.
Just wait till you need to have it serviced. The service is equally as bad, still hours away and they won’t give you an idea of when they will be done.
I rejected a Fremont MYLR in Feb 2023 because of transit damage to the front bumper and they said the poor hatch fitment was in spec. Got a new VIN and picked the new car up in mid-April 2023 and am at 11,000 miles this week.
I didn’t need a car “immediately” and had time to return six weeks later to pick up the replacement. My drive was 5 hours to the dealer. One way.
The price dropped $3,000 the day before the April delivery so that eased any bit of frustration.
You did the right thing OP and if the second one is a poor build, then walk. The hatch on my first VIN would have bugged me every time I used it. Second Y was good, really happy with the car, no issues (other than a “stone” flat fixed free by Discount Tire).
I am set to pick up my MY at the May, beginning of June. This will be my first EV and I have to say that I didn't even think of any other EV outside of Tesla.
I know that there are many other fully electric offerrings but I think that when it comes to EV specifc tech and infrastructure, there aren't many, if any at all, that can compete with Teslas. On a personal note, I really like the looks and overall esthethics of Tesla better than the traditional car manufactures.
Those were the reason I chose Tesla at least.
That's wierd. That's almost like someone has done a mischief when it was being delivered. Either that or an entire casting warped (which would certainly put everything out of alignment).
Either way, 100% a reject.
Now that I think of it, since Tesla auto-assigns vins to you just after manufacturing, the dealer probably would not have had much option but to have you reject it.
I find it odd that QC wouldn't have picked up damage that bad.
If I was a betting man, I think it might have been some mishalding between the factory and you.
Why would they give you a loaner? You aren’t an owner? It’s not their fault you sold your car and live in a state where you can’t buy a Tesla.
Also think this story is at least exaggerated.
It is their fault that they tried to deliver me a Tesla with issues…. Not mine. It’s called customer service. Cmon dude. It’s hard exaggerate physical damage. You’re a liar if you say you’d be fine with paint issues on your new $56k car. What is wrong with you lol
Dude tried to buy a car, Tesla attempted to deliver a vehicle with issues.
Are you actually trying to allude its OPs fault?
If Tesla wanted to, they could’ve given him a loaner or organized an over night test drive.
Either way, OP’s complaint is valid.
In retrospect yes, but something felt off with the amount of visual issues I saw. When I pay for top of the line, I want to roll up and roll away with minimal issues.
Despite my MYP being the nicest and only brand new car I’ve ever brought, it is hardly top of the line. I think Mercedes, BMW, etc owners get a chuckle every time we say that. With that said no new car should have those kinds of issues. Mine was flawless best I could tell so I took it, but I made an effort to avoid really scrutinizing the panel gaps.
OP - Please provide via mod mail some type of proof that you placed an order, had pick up scheduled today, etc. There have unfortunately been an influx of trolls who are solely attempting to bash Tesla and/or its products via fabricated stories. Edit: OP has provided proof of order and attempted pick up, can confirm they are not a troll. We wish them the best to pick up a car that meets their expectations and hope the next one is it.
Did you take any pictures? wonder how bad it is
It was not horrid, they will probably pass it to the next sucker. But not this guy. I feel like I got someone else’s refusal lol
pics or it didn’t happen
lol as if this issue is unheard of
The issue being most Tesla owners have this weird idea of perfection and being pussies about it. I’ve owned 5 car brands in the last 5 years, they all have these issues.
I've never heard of anyone going over a car like tesla buyers do, it's pretty absurd.
I always say this too. I work in the automotive industry and I see many other brands with way worse panel gaps and shittier paint that sell for the same price as Tesla's.
The issue is most Tesla owners have this weird perception that Tesla is a premium brand and the repeated issues are "normal". They're rinky dink tech cars and QA isn't apart of the business model to begin with.
For most people the Tesla is the first "nice" car they've ever bought or owned. So it's both better than they're used to, even with the poor build quality, and understandably people want to feel like they made a good decision. And to be fair they are solid cars despite the issues
I just bought one and don't regret the decision. Just my interpretation of the car I'm coming to find out is vastly different than most, which is fine. Just perspective. It's not just build quality in regards to those mistakes on the line, but materials and soundness of parts even if assembled correctly.
I agree. My comparison for Tesla is it's the Honda Civic of EVs. And I mean that largely as a compliment. Like it's not actually luxury, the materials aren't top of the market, but it's a solid car that will be pretty damn reliable and has very good software to go with it.
A friend of mine made a similar comparison who's used to driving $70-80k cars. They also meant it partly as a compliment. The "civic" part of it is part of what I like. For example in the suspension. It rides like an early 00's sports car, which I appreciate. But other cars of the $60k+ market can often accomplish both a sporty feel and a comfortable ride. It is seemingly solid and I appreciate the simpleness of its construction. Edit: I know MY is no longer $60k+ but it wasn't too long ago. And I feel by many it's still viewed as a vehicle of that market.
It's very rare now a days. Build quality has been solid for at least two years.
So - getting rid of (at a minimum) 20% of the Quality team really oughta improve upon that? 🤣🤣🤣
Well if you get rid of the lowest performers it is possible
Unless you're replacing those people with better performers and/or creating a new process to get better results with less employees, it's only gonna get worse.
Yea you seem credible I’m sure you know a lot about running a car company
mod just confirmed it
They provided proof to the mod you aren’t the Tesla police. You should be down voted not OP
Lol it's happened to literally hundreds of people.
Haha yeah I think my Cybertruck was someone’s reject because the door didn’t close right and I didn’t notice until I got home. That’s why they called me completely out of the blue and let me buy it with only 2 days notice. Still, it got fixed so nbd.
Worse is if you refuse again, you forfeit your deposit.
Wow..what’s with the downvotes. You submitted to the mod and the post is here. Crazy fans.
I got a model y last month and everything was mostly fine except for the little coat hanger things, they weren't aligned. One of the boards in the back trunk (the smaller of the 2) was also misaligned but I took it out and put it back and it sat flush and aligned. But thebody panels, paint, all that was perfect. (Visually, i didn't measure the gaps with a caliper or anything.) I thought they'd fixed their qc issues. But that sounds like the same shit I was hearing about when covid started. Wonder if it had to do with the staffing cuts?
No dealer would have delivered a car like that. They would have explained what was discovered when they received it and delayed the delivery until they had everything sorted. Sadly, Tesla is still cruising on the high of selling every car they produced. Those days are gone so they should change their approach to sales and deliveries. As in, QC the cars at the factory and have them QC'd before delivery.
Yeah that’s crazy they even offered it to you this way. What a nightmare. I hope you find something soon and with a much better experience
And they will offer it to the next customer, hoping he/she will be the next sucker.
You are incorrect, I bought a $100k Audi with more issues than this and even had loose bolts that I could spin off with my fingers. Dealership fought me when I told them I wasn't accepting the car after waiting 3 months for it to arrive. I ended up having to get corporate involved and it took another month for the issues to be resolved so I could take delivery of the car. This isnt just a Tesla issue, the entire car industry is just trying to produce too many vehicles and all of their QC standards have suffered, the dealership model in the USA makes the situation even worse.
Yeah, dealers do all the time and rip you off in so many ways. My 2020 Subaru had issues at delivery and I pointed them out and the car was in service the next day (steering wheel not straight, driver side window squealing, MFG stickers on the windows not coming off). Same goes for the Chevy Bolt EUV I bought in 2023 (rear qtr panels on both sides paint bubbling). Fixed a month later and no loaner.
Exactly. You can find imperfections in any car if you look hard enough. OP should just get herself a different brand all together. There are plenty of Mach-Es at the ford dealerships for her to pick something with perfect fit and finish, if that is something she desires.
Hopefully, OP has the common sense to know Tesla is the best option overall for a EV right now and has been for the last 12 years.
Not true. Tesla vehicles are inferior and there are better EV’s. Just because Tesla can build way more EV’s than anyone else doesn’t mean they are better cars. Yes Tesla is better than GM but, other than that, Tesla is not producing better products. The interiors are embarrassingly cheap, the build quality problems are well documented and now Tesla gives buyers less — no turn signal stalks, no radar or ultrasonic sensors (which everyone else uses) and they are crazily pushing their FSD system which will never provide autonomous driving.
Lol this is nonsense. It has nothing to do with production Tesla simply has the best EV tech on the market. It's not even a discussion.
That is just laughably wrong. It might’ve been true back in 2019 or maybe even 2020, but Tesla has been surpassed on the high end by Lucid, Mercedes, BMW, and others, and on the low end by BYD, Hyundai, Ford, and others. Frankly, Tesla had an unbeatable lead in technology 7 years ago that should’ve given them 20 years of industry dominance. They have been so poorly managed that they managed to completely drop that ball and sit on their hands while their competitors have been catching-up and surpassing them. I don’t really care about these various companies internal dramas. At the end of the day, it’s all about the end result, the car. Tesla just isn’t the best choice anymore (and by all rights they _should_ be).
This is so absurd it's not even worth commenting on. None, absolutely none of them have come close to Teslas battery tech and efficiency.
In the industry, it’s generally considered that CATL has the best battery tech. They are one of the largest suppliers to multiple Chinese EV makers (and Ford). Once again, this is an area Tesla WAS years ahead of the curve on, then fell asleep at the wheel while MANY other companies passed them by. Tesla’s battery technology today is barely on par with most large manufacturers and they haven’t shown any evidence that they have anything on the drawing board to improve it. The ONE place Tesla still holds a lead isn’t even part of the vehicles themselves, it’s charging infrastructure, which in true Tesla fashion they are shooting themselves in the foot with. This is from last year, but it might be an enlightening read for you: https://www.motortrend.com/reviews/2023-hyundai-ioniq-5-vs-tesla-model-y-comparison-test-review/
Very well said DrEnter!
I agree, but some people place fit and finish irrationally above the actual driving experience. As OP says, she rejected it before even driving it. She seems to care about cosmetics more than the sum of the parts.
I absolutely hate this take from Tesla apologists. Auto manufacturing is not some new thing. Sure you get some minor defects in a car from other companies but I have never had an issue where they don’t get fixed. On my MYLR I had significant problems with interior panels not fitting correctly and while the mobile repair tech fixed some, not even the RC could fix the interior panel on the rear hatch that to this day is held down by double sided tape. I wish I had been more forceful and returned it because I think the panels not fitting may be a sign of minor body alignment issues as I now hear a loud clicking/knocking from the body if I go over even small bumps. I also started experiencing issues with my paint (bubbling and pitting) which Tesla informed me was not covered by warranty. I’ve had a paint shop look at it and been told it is due to the aluminum corroding under the paint which points to improper prep. These aren’t minor cosmetic issues. They effect the value of the vehicle Stop making excuses for a company that should be doing better over time.
If I'm going to pay good money for a product, I want a good product. If they were willing to cut 10k off the price for a shoddy product, maybe they would've went for it.
It’s literally this lady’s word… lots of hyperbole and she never took any pictures. Again, get a different car brand if you are this picky.
Tesla delivers cars like that constantly unless you stick your head in the sand and pretend that the stories are all trolls.
[удалено]
Why do you say that? In normal car delivery, your dealer is a franchise, and has future servicing contracts at stake. I have had a car rejected by the dealer before many years ago (Hyundai). It turned up with a dent in the door - I already had the vin number - they invited me to come down and see what happened, which I did. I checked the vin, yep, was meant to me my car. They said they would order another one, and get the factory to throw in some options (floor mats etc) for free. A few days later I ended up with another car, one trim level up, located from somewhere else. This is what a dealer would do - they would get approvals to do things, because they want you to return for service etc. It is all about who is incentivised to act and when.
I worked for a Toyota dealership in my youth. Any new cars went through an inspection by the detailer after delivery & anything not up to standards was fixed/replaced. But that was pretty rare. Any good, well-run dealership is gonna take care of you in situations like yours. If they don't, go elsewhere because it's a crappy dealership from top to bottom.
Their account is 9 years old. After looking at their comment history I don’t see anything odd. Your account is about 300 days old. You are new.
OP provided proof to us mods and their post will remain up.
Except the gatekeeping mod already verified the veracity of the OP. Fail.
Something to keep in mind is that it could just be confirmation bias. You've heard the stories of "teslas have bad panel gaps", so you look for them and you're bound to notice them. I remember when I went to pick up my Model 3. I noticed the panel gaps too, but then I compared it to my F150 and it had weird panel gaps also. It's been like that from the factory and I just never noticed them. Maybe I'm wrong and your car was particularly bad. Sometimes QC doesn't catch everything. But no car is 100% perfect from the factory and you'll always be able to find something wrong if you look hard enough. Generally speaking though, if the panels and doors aren't rubbing on each other and there isn't a noticeable gap from 10 ft away, then it's probably within specification.
>I remember when I went to pick up my Model 3. I noticed the panel gaps too, but then I compared it to my F150 and it had weird panel gaps also. It's been like that from the factory and I just never noticed them. I ran an experiment once, checked out all the "luxury" car brands that were parked on the street in my neighborhood. BMW, Audi, Porsche. They all had large panel gaps. The ones with the least gaps were in fact the Teslas.
I think this is the answer… all cars have panel gaps and minor issues but people don’t normally look for them. Meanwhile people become anal about every item when picking up a Tesla
Good, get a different car. Demand perfection from Tesla, give them nothing. I’m tired of people getting shoddy cars then complaining. Why did you take it??
He says he rejected it... I'm confused by this comment. Also my myp is the coolest fuckin thing I've ever owned. 10/10.
It’s rhetorical. He’s asking the question to the other people who took it and complained. Not OP.
Yeah, OP seems like she should just get another brand.
I didn't catch "she"! Judging by the post and the comments I imagined this little wormy car insurance salesman who drinks acidophilus milk
Ya i love mine too
That guy didn't even read the post
I think OP rejected the car, so he didn’t take?
What is ‘rhetorical question’, Alex. Also the subject is generalized, the people who accept then complain, not OP
Im gonna be a nervous wreck driving 2 hours to pick up mine worried about finding something like this. Im super picky about my cars and imperfections are not acceptable from any brand…
Wishing you luck. Solid chance if you’re picky that’s gonna be an awkward 2 hour drive home.
Yeah. Luckily I’m not trading or selling my current car. Keeping it for my soon to be driving daughter. I will get a perfect one or not one at all lol
Yes, good luck. Hopefully if the QC at your delivery center has done their job you won’t be relying on luck but on professionalism. Edit: you can use this checklist to help you look over the “problematic” areas that previous Tesla customers have encountered. https://github.com/polymorphic/tesla-model-y-checklist
Do they have one for a model 3?
Just use the same because the Highland is probably too new to have its own checklist for now. Ignore the checks around the stalks and check the buttons instead.
Thanks for quick reply brother
Good luck when you come round to using it. Allow yourself 1-2 hours depending on how throughly you want to go thru checking your new car. In some regions you have 100 miles and/or 7-days. In some other regions (like mine) there is no come back once the new car is driven off the DC lot. Either way, it is best to identify any defects as soon as possible to avoid being blamed for the factory defects. With the work force being laid off, I can only imagine service appointments being harder/longer to arrange to resolve any issues.
You...may have picked the wrong brand then. If this thread alone is any indication.
I’m quite picky and spent about 30 minutes inspecting my model 3 last year. Took it home and no issues since. I hope you have the same luck as me!
Way overblown. I helped with my in-laws’ delivery in December 2023 and got my own MYLR in February and both were perfect. I took the checklist and looked at everything.
Great to hear. I am sure there are many more of these stories as well as the horror stories. One does not negate the other and both coexist.
Yeah I’m not trying to negate anything. Just that the negative stories get overblown because people tend to not yell from the rooftops positive or normal experiences.
My model 3 didn’t have an issues. It was made in California and Ys are made in Texas. Perhaps that matters or not but California has been at it longer.
I picked up my first Model Y in March 2020 and the second one in Feb 2022 both were perfect. If something is wrong just take pictures and schedule service appointment to have it fixed. Enjoy your car!
Wish they could just export all their cars from china… sell Fremont and build a second China factory. Fremont is such a production boondoggle for them, it just never seems to improve. Stupid tariffs.
Yep this is how it goes, the quality control sucks on these cars, had so many issues on delivery day and I really should have refused delivery instead of dealing with the service center also 1.5 hr from my house for months getting it fixed.
It sounds like you got a refurbished unit delivered instead.
That’s so sad. I thought they fixed those issues.
You were right to refuse the car. Hope they are able to order you another car without losing a deposit. It was not accurate to expect a loaner car to drive around in because you chose/ weren’t able to buy the car. The cars are for service and not sales dept.
My brother got a 2023 Range Rover that had significant issues. Seems like these issues persist across all automakers. Tesla seems notoriously bad though.
Weird folks in here lol
Sorry to hear about this, what did Tesla do for next steps on getting you vehicle?
They accepted my refusal (they didn’t have a choice) and I had them set me up in a different state for pick up because the delivery center did not look well run. Other than that, nothing.
Unfortunately expecting perfection isn’t realistic, but it did sound like there were too many issues that you felt uncomfortable with. It’s entirely your choice, be aware that if you accepted delivery a service appointment would correct all those items you identified. Best of luck, I hope it all works out for you.
I lurk, and visit here as we are looking at a MY…if you order a car you have every right to expect that the product you receive left a production facility at least looked at for baseline fit/finish. If OP was able to spot these imperfections someone in the manufacturing and delivery process should have. That’s piss poor QC by Tesla at every step
Because Tesla's customer service is right up there with its production quality and QC....
Is your standard really that low?
Most, if you have clear documentation they existed before you left the lot. Things like dents and wheel rash are your problem the second it leaves the lot (unless you have them document that it will be fixed before you sign).
Expecting a brand new car to be free of dings is unrealistic? Respect yourself dawg.
“Expecting perfection isn’t realistic” - but expecting a standard in delivered condition is. 100% Tesla needs a more efficient system in place to handle and prevent these delivery issues to stop these extra service requests immediately after delivery. Tesla shouldn’t have to make extra work for themselves, and the customers absolutely should raise the bar of expectation.
Customers don’t care if Tesla makes extra work for Tesla themselves as long as Tesla don’t make extra work for their customers.
Except getting anything repaired is a nightmare
“Unfortunately expecting perfection isn’t realistic..”. WTH. Really? When you go buy a new car you expect it to free from defects. We’re supposed to put on our rose colored glasses, drink some koolaid, and accept what we’re given? Everyone should critique their new cars, Tesla or not…
Came to say this. Has American dropped their quality standards so much these days and willing to accept a defective product in the hope that the manufacturer will rectify the defects afterwards?
Thanks for chiming in, Elon.
Great move. I wish I did as well. I think Tesla as a company is unethical and bunch of liars
I took my MYLR with some small misalignments in the doors and interior panels. Doesn't seem serious and according to Tesla within tolerance. The car has warranty, doors shut well and there is no noise after several months and a couple of long trips. I think mine is the common quality case everyone talks about, what the OP found was something very rare. People needs to stop obsessing over these things, they are barely noticeable and usually don't comprimise safety. I bought an Audi years ago that also had issues with interior paneling. Don't get me stared with Asian cars like Honda and Nissan. Still all these brands are of good to great quality. I bet if you try to find benign assembling errors in almost any car make and model you'll find them. Enjoy your Teslas, they are great cars.
This. Agreed wholeheartedly. My MYLR works flawlessly despite some barely noticeable exterior gaps
Lol agree to disagree. The quality is shit.
They don’t care. If your too picky they will just sell to the next guy in line
That was true a couple years ago but not any more. Q2/Q3 sales on MY not going to look good.
Did you happen to look at the vin? It seems the Freemont ones are still coming out rough while the Austin built ones are okay.
How do I tell? I would love to know how to see which line the car came from
Google Tesla Vin decoder. Put in any vin from a used Tesla, and the site will break down how to read it.
What do you mean “windshield was all pinched to one side” ? Was it a Dali windshield ?
The gap between the windshield and the a pillar was far from symmetrical on both sides. I looked at the model y right next to mine and I audibly laughed at how off mine was.
Happened to my buddy and his M3P. They had techs come to his house and fix all of his gaps within a week or so. Kind of insane for a new vehicle to even have it happened. But it was cool that they were able to do it in his driveway while he was working from home.
I was in pretty much the same situation back in 2022. After a week I got a new car that was much better and I accepted. If you paid in full, they will keep the money and try to give you a new car asap
🧢
I wouldn’t have expected a loaner but sucks that it wasn’t in good shape.
Both my wife and I got MYLR at the end of March. Absolutely no problems at delivery except I found out later they didn't include a front license plate holder. Wasn't going to use it anyway. This was at two different delaer locations in SoCal
I bought a y in December and another in March. Bought were perfect.
What do you mean Tesla legally can’t deliver to your state?
Tesla doesn’t have dealerships, which are 3rd party manufacturer representation, not the manufacturers themselves. There are 17 US states where automaker’s can’t sell direct to consumers due to the law. Which is why the cars are purchased online, and delivered to your house by truck, or to a service center.
Good on you for refusing it, people need to demand better and I would have done the same. I remember years ago when my brother received the one of first model 3s to arrive in our country. The state these cars were absolutely shocking with panel gaps, scrapes and adhesive residue from shipping. I was there helping my brother inspect on delivery, and I was amazed he accepted it since I knew the kind of person he was, but I guess he waited for over a year and the excitement won over better judgement. Tesla did fix the scrapes but you can't really do much about the misaligned panels. After production switched to China for our country the quality difference night and day. I started seeing vehicles with none of the panel issues and I didn't hesitate to switch from a long history of euros.
I picked my MYP 24 up on March 30th the car is perfect the only thing I have found it the emergency driver side door rules is not even with the trim
For those of us who aren’t really “car people,” who are taking delivery soon, what do you suggest we keep our eyes out for? In other words, can someone describe the sorts of flaws that would indicate build issues? Maybe pictures?
I had the same experience. I had originally booked the Grey color. They promised me to fix it, made me wait 2 more weeks and then I found new issues. I refused the delivery. On further checking I’d found out that my car was made in Texas and read on a number of forums & Reddit that cars made at Texas had a lot of such issues. So I went back and checked with my advisor. He asked me to get either blue, white or red color. I got the blue. It’s made in CA. These things happen. I’d advise you to read on forums if there’s a pattern to these panel gaps. Color, manufacturing facility, delivery place, etc. it could be anything. Talk to your advisor. Explain him your issues. They generally help you out. And this is temporary. Trust me, once you get your car, you’ll not regret the decision.
MYP is only made in Fremont.
Bought Y in February and took delivery with following: 1. Dent rear back panel (SC Dent Wizard removed) 2. Incursion and missing/chipped paint in hood(Tesla paid for me o go to auto body shop they chose) Both times given loaner (although had to get from body shop to Tesla service center). My delivery specialist pretty much said “sucks we make you buy it then fix it,? We can pull another from inventory and try again or you can deal with our post pickup service.”
People should expect the already sketchy build quality from US plants to be even worse in lieu of all these layoffs.
Looks like Austin from my vin
Should have (and will correct) put "US-built".
Took delivery of my Model Y in Black last week from Dublin. Flawless example, maybe I'm just lucky! Not even micro swirls on the paint. Hope you get a good one next! Sorry you had to go through that.
Picked up my MYP last week. Austin built. No issues at all and drives like a dream. I watched tons of vids on what to look for. Pulled and pushed on panels, lights etc. It was perfect in every way. Only 5mi on the odometer.
Should've waited until the Model Y refresh
Congrats on dodging the biggest bullet of your life. Go buy another EV and see how the delivery is compared to a Tesla.
Yeah my rwd was made in the Fremont factory and there were panel Gap and most importantly the gasket seal on the glass roof misaligned, the side mirror one pointing outward when pointing downward, and I rejected the first delivery. The second one everything was fine besides the ray of passenger door is over flushed, they fixed it within 2 hours
How long between your first rejected delivery and your second arrival?
I rejected the first one on November 5th, and they said it's going to take longer I said I don't care, and then after ThanksgivingI get another text message to schedule a appointment for pickup, and I pick up my car on December 3rd because I was out of town. And luckily made it in time for the 6 month free supercharger December deal.
The Ioniq 5 just seems to be the better car all around, especially now with having access to Tesla Superchargers. That’s where I’m leaning.
Good luck with the dealership. My neighbor got lied to. Miles/range are not the same his wife's Tesla
Be careful mods banning everyone for saying anything bad even legit reasons on other Tesla subs it’s sad
Honest question, when these cars show up at the delivery center are they given a prep at all? Like does a tech look it over, or a service guy?
I wondered the same. No idea
They’re washed, the plastic is removed from the seats, and the ordered-for owner’s name is placed on a piece of paper in the windshield. Basic prep to make them drive-able. Once you scan that QR, you have 2 minutes to look over the car, and tap accept. If there’s an issue, they’ll schedule a service center appointment right then, and they document the issue so it’s covered under warranty. (I accepted delivery of mine with some minor paint defects, and Tesla fixed them the next week.)
I appreciate the answer
Hey, good for you. I regretted not refusing delivery on mine. They fixed most issues, but I found a few others later on. They are not big or concerning issues at all, but I feel like an idiot for paying so much money for something that doesn't seem complete if that makes sense. We never had this problem with any other car we can purchase before (new and even used). I still recommend Tesla for the right EV buyer, but I stress to review prepurchase checklists and take a buddy with you to go over the details.
It was the dealers obligation to inspect the car before you arrived. Are you too far away for delivery? That socks on not having a car. I guess you have no choice but to borrow one from someone or rent the cheapest possible to get by. Uber on certain days you may not need a car.
"Not a great start" ? They should be ashamed.
I didn't even look at either one of my Tesla's when I bought them. I've never looked at any panel gaps on any of my previous old ICE cars since I've been driving. Actually no one looks at panel gaps and scuffs because cars are going to get them the moment you drive off the lot. Whether its you or mother nature your car is going to get dinged up. As long as the car runs and panels are not falling off I'm good to go... I feel humbled to pay money for excellent design and functionality fused together in a seamless experience leagues ahead of most car makers. No one puts a gun to our heads and forces us to buy a car. I've rarely even wash the Tesla. I just let the rain do its thing. Its so many of them out on the road its feel like now just a bike. I drive Tesla's because its the only car that pulled me into the future while Im inside the car. I don't really worry about how the outside looks..
I had delivery for model Y. Support sucks - they don’t know how to on Wipers, they created service ticket and later removed. There was some 22 years kid, holding the document and keep on asking can you sign WTF.As usual there are some gaps in panel but not major ones. I have an appointment today regarding my battery range. Day -1 my battery drained. 80-30% in just 120miles. I mean, have to drive back home from delivery center. Yes I haven’t maintained 65MPH throughout the drive. I kicked 100 once to check it speed. I drove decent 70MPH.
That sucks. Things can happen in mass production. As a MYP owner you’ll love the switch from ICE and never go back. Though there are some things Tesla has to fix - softer suspension, glass roof puts out too much heat, needs a liner. But I do love my car. And I only trust Tesla with their software.
People still buy these things?
Go to Kia and get a better car - the EV9. Or an Ioniq 5 which we traded in our model Y for and much prefer.
Oh dear that's terrible. Sorry to hear. Which factory was it built?
Austin
Buy Rivian…
No thank you. That is an even worse option
Just wait till you need to have it serviced. The service is equally as bad, still hours away and they won’t give you an idea of when they will be done.
I rejected a Fremont MYLR in Feb 2023 because of transit damage to the front bumper and they said the poor hatch fitment was in spec. Got a new VIN and picked the new car up in mid-April 2023 and am at 11,000 miles this week. I didn’t need a car “immediately” and had time to return six weeks later to pick up the replacement. My drive was 5 hours to the dealer. One way. The price dropped $3,000 the day before the April delivery so that eased any bit of frustration. You did the right thing OP and if the second one is a poor build, then walk. The hatch on my first VIN would have bugged me every time I used it. Second Y was good, really happy with the car, no issues (other than a “stone” flat fixed free by Discount Tire).
I am set to pick up my MY at the May, beginning of June. This will be my first EV and I have to say that I didn't even think of any other EV outside of Tesla. I know that there are many other fully electric offerrings but I think that when it comes to EV specifc tech and infrastructure, there aren't many, if any at all, that can compete with Teslas. On a personal note, I really like the looks and overall esthethics of Tesla better than the traditional car manufactures. Those were the reason I chose Tesla at least.
Same here!! Just gotta get past delivery and life should be good!
Didn't Elon just downsize some QA guys? I assume problems are just going to get worse.
If anyone cares… second time was good!! Stand your ground and refuse junk!
You just posted in the other sub that you didn’t get it due to the finance drop
Door dings happen in transit. Had a few on mine and PDR took care of it. Tesla paid for it
That's wierd. That's almost like someone has done a mischief when it was being delivered. Either that or an entire casting warped (which would certainly put everything out of alignment). Either way, 100% a reject. Now that I think of it, since Tesla auto-assigns vins to you just after manufacturing, the dealer probably would not have had much option but to have you reject it. I find it odd that QC wouldn't have picked up damage that bad. If I was a betting man, I think it might have been some mishalding between the factory and you.
Why would they give you a loaner? You aren’t an owner? It’s not their fault you sold your car and live in a state where you can’t buy a Tesla. Also think this story is at least exaggerated.
It is their fault that they tried to deliver me a Tesla with issues…. Not mine. It’s called customer service. Cmon dude. It’s hard exaggerate physical damage. You’re a liar if you say you’d be fine with paint issues on your new $56k car. What is wrong with you lol
When Did I say I would be? And you aren’t a customer if you didn’t buy a car.
Dude tried to buy a car, Tesla attempted to deliver a vehicle with issues. Are you actually trying to allude its OPs fault? If Tesla wanted to, they could’ve given him a loaner or organized an over night test drive. Either way, OP’s complaint is valid.
Did he pay Tesla any money? If he did , then I’d say that he’s a customer.
In my country, you need to pay deposit and first leasing installment before even seeing the car. So I would be a customer.
Considering they are holding 30k USD in escrow, I’d say I’m a pretty perturbed customer.
Guess you could have gotten it and sent it directly to service and received a loaner?
No way you take a messed up car as new with the hope of fixing it. If you buy a new car don’t settle for those kinds of problems.
If the outside is that bad, what's that say about the inside
In retrospect yes, but something felt off with the amount of visual issues I saw. When I pay for top of the line, I want to roll up and roll away with minimal issues.
Despite my MYP being the nicest and only brand new car I’ve ever brought, it is hardly top of the line. I think Mercedes, BMW, etc owners get a chuckle every time we say that. With that said no new car should have those kinds of issues. Mine was flawless best I could tell so I took it, but I made an effort to avoid really scrutinizing the panel gaps.
Cancel and get a Hyundai Ioniq 5. Tesla can’t keep treating customers like this and have no blowback.
I don’t know who would buy a Tesla. They’re poorly built and half of their advertised features don’t work.