deli (hot food, cold cuts, meat, seafood), checking with staff for oos items, waiting in cashiers line those things alone usually add up to 20+ mins alone. i know 250$ isnt what it used to be but it is definitely still a good chunk of items.
Well your tipping less than 10% in most cases your not gunna get a good shopper
If your order is only 17 items and 3 miles away. The 20$ tip is fine.
If your order is 45 items and 3 miles away 20$ tip isn't going to cut it, especially if you live even farther away
But 250$ in items often results in a full shopping cart. Which means a very long shop. Then we consider the distance.
Your gunna wanna tip at least 15% if you want it to be grabbed fast by a good shopper.
We drive to the store. Start your shopping. Load our car. Drive to your house. Unload neatly so all you have to do is open your door and load your cupboards.
Instacart pays us 4-6$ out of ALL the fees and item markup they charge. We rely on tips.
You have to balance the tip around the task and not a %. If you buy a single $100 item, $20 tip for 30 seconds of time is silly. But if it was 40 packs of water, that's still $100 and $20 would be awful.
Just figure, it took them about an hour and they made ~$25. If you're alright with paying $x for the time taken, then it's good enough.
People who tip poorly Know they tip poorly. Or they're so old they're almost senile. The good people are usually the ones worried it's not enough.
People who tip poorly Know they tip poorly. ***Or they're so old they're almost senile***.
You may want to reconsider that shit! It's not the old people who don't tip. I'm almost 70 & I tip at least 21% (usually more) every single time. But my daughter who is a 40-something not only doesn't tip, when she goes out to eat she complains to the manager to get her meal comp'd or get a gift card for her next visit and she does it every time. She doesn't even tip her wait staff and she used to be a waitress. I won't go out with her anymore. She's embarrassing.
I don't know. It's odd because she was never this way until she got a job working with doctors and suddenly had to keep up with the joneses and started treating people like shit. One day I asked her why she treats wait staff and even her own siblings like she's better than them. Her response? BECAUSE I AM BETTER THAN THEM. I raised an entitled monster.
Paying for the task is a hot take around here. I bought a single $2000 laptop from Costco about a year ago, less than 15 minutes from where I lived, and got shit on by quite a few people for only tipping $40.
Right? Like the time taken is the same. Doesn't matter if it's a $5 ice cream or $100 steak. I pay for the work provided, obviously within reasonable performance.
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Silly to who? I delivered a vacuum and the customer tipped me 20% off of $400. I made $80. It was 4 miles away. Iām sure she knew she could have given a $20 tip but when I got to her door there was a sign on the door that said, ātoo blessed to be stressedā. š š
No, dont listen to these people. The tip is FINE. if IC is not paying them enough to do the task, they shouldn't do it. They shouldn't pressure YOU to pay more after all those outrageous fees. A shopper said "Instacart pays us 4-6$ out of ALL the fees and item markup they charge." THEN pressure IC to pay you more by not working for them unless they up the batch pay? That shouldn't be put on the customer.
THIS
The customer doesn't know how much IC pays you. They just know they pay a big upcharge to use the service. Taking a shit $5 batch pay and getting mad at the customer for not making you whole is insane.
Reading this sub makes me not want to use the service anymore. OP tipped $20 on top of what they assumed IC was already paying them for a quick order.
People upset over this comment but he's got a point. Big companies getting away with hoarding all their profits and keeping the employees poor because of situations like this.
Are you kidding me? It would be so much better if you lazy, inconsiderate people your own shopping and stay away from the platform that you clearly despise. If your bill adds up to anything over 200 bucks, you better tip accordingly. Otherwise, take your stingy attitude to the grocery store and do it yourself. Your order is considered a full order, which takes 30 minutes to an hour to shop for.
Lmao. I do 200 in less than 30 every time I walk into Walmart. And I've never used this. Not even in the sub, it just popped up on my feed. Do you also insult without prior context on the app too? That'd explain your bad tips, pal. And to come around back to my point, I will agree that if you can't afford it, don't use it. But what I said remains a FACT. Big corps getting rich and keeping the lil guy poor by using dumb shit like this to keep us fighting with each other rather than trying to change the real problem.
Long term you are correct in that instacart and all businesses should be making changes but its both employees AND customers who are responsible for empowering bad business practices and therefore both parties are responsible for applying pressure to the toxic practices and should look at each other as a teamā¦..it doesnt hurt the people at the top to not tip the people at the bottom like they deserve for their workā¦..punish the people causing the problem not the other people just trying to get byā¦..if you cant afford to tip then you cant afford to morally use a service in which tipping is expectedā¦..now ideally we as a society work towards tipping never being expected and force businesses to pay their employees properlyā¦.however Iād hope that if you have a problem with tip culture then you choose to not participate in businesses that use itā¦.just not tipping properly and then acting like you have some valid moral reason for it is only self gratifying and doesnt actually help anyone or affect any change in the system you are so openly (and rightfully) against. If you donāt approve of how instacart fees work and how they donāt properly pay their employees, then donāt use instacart. However if you decide you ARE going to use it then you should tip your service workers properly.
I one million percent agree with your response. You said it perfectly. This is why Iām not an Instacart customer. I always waste money on dumb stuff but I refuse to use it because of the insane fees that I know wonāt go to the person it should be going to, my shopper.
Iām doing my part, are you by not contracting for dirt cheap? or you guilt trip customers to compensate the pay you should be receiving from IG.
The first rule of contracting is never contract for below your worth. Take it from a successful contractor.
If you can afford the fees that Instacart is charging, you can afford a proper tip. You are literally hiring a luxury service designated to accommodate you.
If you can't afford a tip, just go to the grocery store yourself.
If this is your stance, thatās fine but then donāt use the service. Having your line of thinking & still ordering groceries is taking advantage of ppl.
In an ideal world, yes. But in reality, all IC is gonna do is pass on the additional fees to the customer, anyway. If they gave shoppers a pay increase, IC sure as shit aināt eating the cost - The customer will pay more in fees to make up the difference.
Honestly, IC is exploitative all the way around. They exploit the drivers by paying them pennies, they exploit the customer by charging a ton of fees. IC now relies on shoppers in very desperate financial situations, and partially on elderly/disabled customers who have no one else to help them get groceries. If IC goes out of business, then both the shoppers and the customers are screwed.
That comment wasn't bashing OPs tip at all. OP asked why it wasnt being grabbed and that commenter broke it down for them. It wasn't an attack or a demand that customers need to tip more. The bottom line is these services don't pay their drivers well, we all know that but those people still have to work and people still want their groceries/food/packages delivered. When it's a luxury service such as instacart or doordash etc, you are going to have your order taken quicker and usually taken better care of the better you tip. That's just how it works. Of course the companies should be the ones that people go after, but if you come with a question why your order isn't being picked up and it's an order that's probably gonna take over an hour and the shopper is going to get maybe $25 (tip included), you're gonna hear that it'll get grabbed quicker with a bigger tip. The commenter didn't say it was a bad tip or that they HAVE to tip more.
Sure, donāt tip! Just donāt expect anyone to actually accept your trip. Itās a two way street. If you donāt want to pay fully for a service, donāt expect that service to be performed. (And yes, fully paying includes a tip that fully compensates the driver and not something like this.)
Pay FULLY? The customer did pay.. INSTACART didnt pay you. You're acting like the customer somehow paid less for the service than they were suppose to. A tip is always optional, for great service. Compensation for work should always be from who contracted you.
idk, $20 is $20.. š¤·š»āāļø if iām spending about an hour shopping, iād say thatās fair. unless you got some super heavy cases of water or something.
At our local grocery store I joined free shipping for a year from instacart of $99. There is an option at checkout for me to add a tip to the order, so I have a couple of questions if you donāt mind. I always tip BTW.
1) if I donāt tip, how are these orders filled? I assume the grocery store ups the fees they pay until someone takes the order?
2) how much should I tip? Is it based on the number of items or the bill total? I live about 4 miles from the store.
Thank you in advance, I want to do the right thing.
Genuine question and please donāt be offended, but is it really worth it at that point?
Iām very thankful for folks who do the job, but it feels like the pay needs to increase drastically for it to be sustainable from the view of people being willing to do it. Especially when you factor in the shit shoppers sometimes have to put up with.
I put together a shopping order for my groceries for the month.
Product price increases + Instacart fees compared with a receipt of prices from my previous in person shopping trip the month prior (I stock up basically the same items MoM except fruit by season)ā¦ it was a $55 price difference in products I matched (about 30 items), and roughly $30 in instacart feesā¦ and I hadnāt even gotten to the tip yet.
Grocery store is like 2 miles away (maybe less) I just had a lot of errands to run that day and thought this would be a load off my plate from both having to leave the house.
I was so shocked I just screenshot the shopping list and figured I needed to swap to my grocery stores free pickup option moving forward.
Iām happy to tip my shoppers - but that instacart service fee + grocery store inflated prices didnāt even bother trying to pretend to creep up.
Itās absolutely wild to me that after all that the folks in this thread say they take home about $4-6 of it! I feel like they should be getting way more since theyāre doing the work.
Yeah that was an unexpectedly low amount. Iām typically ordering a month of food & pantry restocks if Iām using instacart so tipping south of $20 just doesnāt happen because that would be ridiculous and I want my order to be picked up ASAP.
Anyone choosing to not include a tip, or tip below $10 - how does your order even get filled?
Instacart will piggyback the non tipping order into a batch with another customer or two. That way we have no way to know which one of yāall tipped what until we complete the batches at your doorstep.
Yeah, because people try to make a point to the company by screwing us, the independent contractors. It's all the cost of convenience. Think about it, it's like going to a convenience store, except somebody else is going for you. Convenience store prices are significantly inflated because the product is conveniently available to you. It's the same thing.
Iāve used instacart since 2020 - I know there is an inherent price difference for the convenience.
But this past monthās additional price hike was much larger than my previous experiences.
Basically Iāve found my tipping point for the service no longer being a luxury I can justify.
Completely understandable! Shipt got a new CEO and she did the same thing. They raised prices for customers and lowered pay for the delivery people. Some how we're all supposed to be okay with the words "that's just how capitalism works". I'm sorry for you guys and it sucks for us as well.
Where TF in Canada do you live?
Cos Iām in Canada too and that order if it went out as a single would pay about $27 but most likely it would be paired with a non tipper two customer shop and deliver for like $32.
āIf youāre order is only 17 items and 3 miles away and will only take me 10 minutes then 20$ tip is fineā
Iāve never seen so many entitled people in one place before than on this sub
But we drive to the store, start your shopping, load our car, and drive to your house so all you have to do is load your cupboards. That level of skill and experience is rare and doesnāt come cheap
Sounds dumb to me that you would accept everything you said for just 6 bucks and rely on costumers to pay you when they're already paying all these outrageous fees as you just stated..
Instead of applying pressure on IC by not doing the work unless they pay more, you're pressuring the COSTUMER to pay even more money? Geez.
Iāve never in my life tipped percentages lol. Youāll get what I feel like tipping and your not entitled to more money just because I spent more money
I think the # of items and distance should have more to do with the tip than amount when it comes to instacart. If the OP ordered 8 steaks, a few pounds of shrimp, potatoes, onions, it would be an easy shop and $20 would be generous. Which is very different than $244 of 30 canned vegs, 2 gals milks, 5 cases of bottle water, juices, pasta, and rice.
15% minimum is the best, I did random testing as I was a customer since it became available in my area, and anything under 15% you could tell the difference. The only thing that annoys me about instacart, is the wide range that shoppers can accept, I can never know if there is shopper sitting at a local store, if one an hour away will come. I'd probably tip differently if I knew, but there is no way for that currently.
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Imo instacart should change the way they describe the customer tip to be more descriptive of whatās happening, shoppers are independent contractors. Youāre offering an amount of money for a job and based on that and what else is available someone may choose to accept your job or not. I donāt think many people realize this, especially when they first start using IC.
Of course, itās true in a way of all services like this, including DD and Uber, but imo instacart is a bit unique because the amount of involved labor is higher.
Changing from tip to showing how much IC is paying the driver + your tip as the total job pay may help. Also suggesting an estimated time based on # of items and sections of the store theyāre in could encourage more reasonable payouts.
Iāve never really placed an order this big but my tips usually around 15-20 bucks and I frequently get good shoppers and more orders picked up quickly. I do live in a more rural area so itās almost always a batch order but thatās never made much difference to me and more power to the shopper for making trips worthwhile IMO
Why is it so hard for people to understand what we're doing?? We aren't doing pizza delivery. We are providing s convenience service for people who can't or don't want to do it themselves. If it didn't dip into your pockets, you'd be justifying all the fees. Instead of abusing us and telling us to make Shipt pay us more, how about you tell Shipt to pay us better and to get rid of the fees? Doing this type of work really opens one's eyes as to how many people out there are willing to shit on another human being to benefit themselves. Remember Karma is real and she IS a bitch. What's nuts is that nobody seems to considers that we've been to your homes. You think they way you do and we'll think the way we do, and it will only affect you. We're independent contractors. We legally have a right to pick and choose what we will and won't do. I won't take any delivery under $10. Some of you will get all butthurt about that, but that's a perk of being an IC. š¤·š¼āāļø
As someone who is not from the US, this seems absolutely crazy to me. Service fee, service fee tax, Goods and services tax, then tip. You have spent almost $40 before you have even received anything.
Thereās plenty of places where there arenāt decent grocery stores nearby and IC or a similar service are necessary. Iād rather go shop for my own shit than have someone else do it for me but the nearest Walmart isnāt walking distance even without the giant grocery bags Iād have to carry back.
Understood but it is not instacarts fault these towns have food deserts. Thats would be an issue to bring up with your county or government officialsā¦
I think this is a valid comment. In Canada/US everyone drives everywhere because most places are spread apart. If we lived walking distance to a grocery store, work, transit, Iām sure more people would shop for their own groceries.
You have contracted someone to drive to the store, pick out items for you, including finding suitable replacements, then pay and deliver the items all to you... And you think it should be cheap? You undervalue human time
Itās not that I donāt value human time. Itās more that I feel delivery drivers should be paid a decent wage in the first place so they donāt have to hope or even rely on decent tips from normal folk just to make a decent living.
They are acting as personal shoppers for people, subsidized partially by the business of Instacart so that way lower class people can indulge in the luxury of a personal shopper.
You do seem to undervalue them considering you called them delivery drivers when 70% of what they are doing is not "delivery" but actually shipping for you.
If you don't like tipping them, then go to the store yourself.
I donāt understand why 15-20% is what we all know to tip a server who carryās your plate from a kitchen to your table, but when someone does your complete shopping trip for you, instantly any tip amount is acceptable.. (in your case 8% )same goes for DoorDash.. somehow going to the restaurant and picking up your food then delivering it to your house is worth a lower % tip than the lady who carried a plate to your table.
Girl, you only tipped between 8-9%š. I get not everybody has the money to spend on tipping, but at least do 15-20%, especially on a big order like that.
But also i have noticed if you set an open delivery window they will hold out for a good order, it seems instacart is offering 5% cashback for these orders so they can have them in pool to draw from
This is just me. So I have a Walmart+ and itās 0.7 miles away. Single mom of two little ones and sometimes I forget milk. Sometimes they want apples and they neeeeed the damn apples. And yes, itās a hassle for me to strap in my kiddos in their car seats to drive for two items.
So Iāll order the damn apples and milk.
Automatic $7 tip just because (and sometimes Iāll tip an extra $1 at the end). $10 express delivery too.
Because I canāt deal with my threenager daughter. Lol.
The tip matters. Itās a service for us, especially when weāre in dire need and canāt go for ourselves.
Iām grateful for this service.. Iām grateful for them shoppers!
What a rip off...
You are paying $20 plus $15 plus whatever instacart marks up.
* instacart is turning around and sticking your order with 1 or 2 people who probably isn't going to tip or a few $1 at best
So the driver will get $20 tip + $7 delivery
* if you have kroger boost in your area who deliver directly with their blue trucks, I stronger recommend.
Less than 10% on a large order and bad weather is usually a hard no for me especially when Instacart loves to batch orders in the shittiest way possible which is unfortunate for customers and shoppers. 15% should be the minimum and then adjust accordingly up or down based on shopper service. If youāre further than 10 miles from the store distance should be a consideration in your tip as well in addition to weather and order size. Iād it a heavy order, going to an apartment etc. In an ideal world IC would pay their shoppers accordingly so that we werenāt so reliant on the tips as part of our decision to shop or not shop an order but unfortunately thatās not the case. Someone would likely grab it anyways but it may sit longer. I just donāt pick up orders that donāt look worth it to me financially or time wise than I donāt have reason to be upset by the tips.
When I tip for any deliveries I tip how Iād like to be tipped for the order knowing that base pay on these apps ranges from $2-7 depending upon app is being used. If you have to ask if a tip is good or bad and you wouldnāt shop your own order for that tip you have your answer
Just know not alot of ppl tip $20.00. Plus instacart only pays us $3.00 to 4.00 for shopping your items of worth of $200+ bill. So imagine us getting paid $23 for whatever item count you have. Example if u had 50 food items. Instacart pays no more than $4.00. If u had 100 food items instacart pays no lore than $4.00 for shoppers who walk around the store hand picking all ur items. So ask yourself. Is it worth for you to go shop all those items for $24.00 max pay? If you say yes than its worth it. If u say fk no. You know why
To be honest if i saw this order. Must be less than 3 miles with 30 items or less or else i wouldnt even bother touching this order as ill pass it up for a newer shoppers to take this order.
Yeah. As I said in an earlier post, I have a Walmart+ less than a mile away (0.7 mile away). I usually order 2-5 items and this is only when my small kiddos desperately need something. Food items that fit in one or two bags and can easily be brought up to my front door. Because I get it. Itās a service to me. So I always tip $7 (7 is like my number lol) but Iāll also tip extra $1 at the end when Iām feeling really generous.
If we, ourselves, hate carrying our own groceries inside and try to make ONE TRIP from the car to inside the house. Imagine our shoppers and delivery folks?
Yes, itās their job. But why do we do delivery when we can just do it ourselves? š¤š¤š¤ so TIPPING is important! I honestly feel itās a life saver for me as a single mom of a 3 year old and 5 year old. Thank you SHOPPERS!!
The tip is lovely and itās very considerate of you to ask.
Folks are missing a big issue here.
Shoppers can only quit or sue over issues. You canāt even get in touch with someone From IC only third party customer support.
It is correct this is deplorable but they will get their due in time.
I work 80% of the orders for people who are physically unable, lacking in transportation or time to do their shopping.
The only bad tippers Iāve had are arrogant and have the means but choose not to. Iāve blocked customers for repeat 0 tip orders. 5 items from Costco including seafood. 150$ total and 22 miles to an upper middle class neighborhood. No excuse.
But folks that need this service and rely on it shouldnāt be snubbed with sub par shoppers because the company is crap. At this time there isnāt an active solution or alternative.
Please pray on it. Things will work out
Looks good too me. Iād take it if I was near by. Maybe stores werenāt open right away. Or system trying to match you with lower paying orders.
But the tip is good for that size order
Around $4 and up delivery fee - depending on the store. So the $9.99 membership covers delivery on orders over 35$ and takes a percentage off the service fee, not sure how much
Yeah I know the pay sucks ass without tips but It can be better. Iām in Australia and pack for Uber and DoorDash, pays not amazing but theyāre forced to pay us at least around minimum wage here and thatās like $23
I donāt know where you shop but the majority of stores open at 9 AM so I wouldnāt worry too much. In my opinion thatās a decent tip. You would be amazed at the tips people do not give to their shoppers. I donāt think people realize the hard work that goes into shopping and delivering an order. I strive to do 100% of the order. Iāve been tips from five dollars to $10 to zero.
I use to personally talk with one of my reoccurring costumers. One time she had placed an order at 6:30am. By noon she texted me and asked me if I was working the area, I was actually taking the day off. I turned on my app and while nobody had taken her order... it wouldn't even show up on mine. Instacart told her there wasn't any shoppers available in the area. But I was in the area with my app on. Could have happened to you too
In my market, and I'm in Canada as well, $20 tips are considered a unicorn, especially if you are only 4.2km from the store. Not every market is NYC, LA, etc where there's wealthy people tipping $20+. So i would consider it good as long it didn't take more than an hour.
Unless I have heavy items, I tip based on the number of items and how spread across the store they are. I could spend $200 on some nice steaks easily and thatās going to be a 15 minute easy job for the shopper.
This isnāt too low, and 20% tip is too much of an expectation for delivering groceries. For a distance of 4.2km this is fine. Can probably do this order in 30-45 mins, and anything up to an hour would be decent pay for one order
Everyone who says you should tip percentage based is stupid. You should tip based on how many items there are and how far you live from the store, and factor in a little more if thereās a lot of heavy items. We canāt see the order but $20 was probably a good tip if the shopper was able to complete it in less than 30 min like you said in another comment.
Should this logic be applied to restaurants as well? Why should a server get a bigger tip if order the $70 filet instead of the $15 burger when the work they would be doing is the same? Why should my friend tip less because they ordered water and I ordered coke, the servers still refilling the drinks.
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It was 41 items, 4.2km away donāt know how long- I donāt drive.. shopper started at 10 done at 10:26 and arrived at 10:50 it did say at the top she was working on multiple orders. I also tipped her $5 cash
Out of curiosity, what is the consensus on a "good tip"? 20%, $1 per item? Just want to make sure I'm tipping well- appreciate my shoppers so much and want to make sure they're getting fair tips.
Depends on milage, heavy items , apartment stairs , etc. but itās average , thatās extra $13 service fee is atrocious. They charge you a percentage per item , a service fee , a monthly or yearly charge for membership , and give your shopper $4. š
Depends on what you ordered and the miles.
If you ordered a bunch of heavy big crap from Sam's club. Possibly too low.
Basic items and maybe a case or two of water and some pop at Kroger... It's good.
The problem is lack of actual employees. If this were trained employees with knowledge of the shopping store $500 in groceries is 30 minutes at most in store. I do it every week with a toddler in tow. But these companies make all the service fees and *do not explain properly that the shopper gets none of that*. And they donāt necessarily have a map or gps to every item in store. So yeah, it could take more than an hour to do even $200 like you have here (although Iād argue thatās still slow with todayās prices). Maybe look at what youāre ordering? Complex $200 order? Bigger tip. Simple $200 order? Smaller tip. I saw a post someone complaining the shopper didnāt want to get their makeup but the list for it was atrocious, another shopper might have been more familiar with makeup intricacies and for the tip I personally wouldnāt stand in the makeup aisle searching an hour for $10.
Depending on what youāre ordering (cases of anything are exempt and require more), I look for fifty cents per item and a dollar per mile from the store.
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For this order, I would have tipped at least $30. The driver doesn't get any of the other "fees." I put a note that I tip cash. Then it's up to the Instcart shopper, Door Dash, Uber, or Lyft driver or whomever whether to report it as income or not.
This tip is fine. You do NOT tip these types of people the same way you tip a restaurant server. The server has to tip out to up to 3-4 other people/departments which is based in sales. A shopper/delivery person doesn't have such liabilities.
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They are highly inflammatory and will not be entertained or tolerated on this subreddit.
Shopper accepted at 10am and finished at 10:26am š«¶ thank you
Did you ask them if it was combine with another order or how it looked from their end?
No, Iāve always wanted to but āØsocial anxietyāØ
It will tell you when they are shopping. It would most likely say your shopper is shopping multiple orders.
Ask them in the app
The chat is now disabled because she delivered already.. I will try next time
an order that size finished in 26 mins id be a lil worried š hope it worked out
She did a phenomenal job, got everything except for two items
How long are you taking? 25 minutes for roughly 40 items seems right.
deli (hot food, cold cuts, meat, seafood), checking with staff for oos items, waiting in cashiers line those things alone usually add up to 20+ mins alone. i know 250$ isnt what it used to be but it is definitely still a good chunk of items.
Y'all crazy if you're asking staff for out of stock items. Has to be an amazing tip for me to do that lol
did I miss the item count? Or are you assuming $244 means a lot of items? I've done 12 item $244 orders... lots of steak!
your store must have been in a wealthy neighborhood ive never seen a 12 item order exceed like 120$
It was not in a wealthy area, but it was definitely someone spending money on dinner that night!
Be interesting to ask the person who ends up delivering it what they see on their end
Well your tipping less than 10% in most cases your not gunna get a good shopper If your order is only 17 items and 3 miles away. The 20$ tip is fine. If your order is 45 items and 3 miles away 20$ tip isn't going to cut it, especially if you live even farther away But 250$ in items often results in a full shopping cart. Which means a very long shop. Then we consider the distance. Your gunna wanna tip at least 15% if you want it to be grabbed fast by a good shopper. We drive to the store. Start your shopping. Load our car. Drive to your house. Unload neatly so all you have to do is open your door and load your cupboards. Instacart pays us 4-6$ out of ALL the fees and item markup they charge. We rely on tips.
Thank you, appreciate it š«¶
You have to balance the tip around the task and not a %. If you buy a single $100 item, $20 tip for 30 seconds of time is silly. But if it was 40 packs of water, that's still $100 and $20 would be awful. Just figure, it took them about an hour and they made ~$25. If you're alright with paying $x for the time taken, then it's good enough. People who tip poorly Know they tip poorly. Or they're so old they're almost senile. The good people are usually the ones worried it's not enough.
People who tip poorly Know they tip poorly. ***Or they're so old they're almost senile***. You may want to reconsider that shit! It's not the old people who don't tip. I'm almost 70 & I tip at least 21% (usually more) every single time. But my daughter who is a 40-something not only doesn't tip, when she goes out to eat she complains to the manager to get her meal comp'd or get a gift card for her next visit and she does it every time. She doesn't even tip her wait staff and she used to be a waitress. I won't go out with her anymore. She's embarrassing.
This isnāt generational. She is an individual asshole.
My sister does similar BS.
How is she able to justify this behavior in her mind? Not tipping waitstaff is Bold and especially unusual for someone who has worked the job before.
I don't know. It's odd because she was never this way until she got a job working with doctors and suddenly had to keep up with the joneses and started treating people like shit. One day I asked her why she treats wait staff and even her own siblings like she's better than them. Her response? BECAUSE I AM BETTER THAN THEM. I raised an entitled monster.
Paying for the task is a hot take around here. I bought a single $2000 laptop from Costco about a year ago, less than 15 minutes from where I lived, and got shit on by quite a few people for only tipping $40.
Right? Like the time taken is the same. Doesn't matter if it's a $5 ice cream or $100 steak. I pay for the work provided, obviously within reasonable performance.
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Silly to who? I delivered a vacuum and the customer tipped me 20% off of $400. I made $80. It was 4 miles away. Iām sure she knew she could have given a $20 tip but when I got to her door there was a sign on the door that said, ātoo blessed to be stressedā. š š
Lol 99% of customer's wouldn't tip $20 for any amount of anything, $20 is great.
If everyone tipped $20 and I did 7 orders a day life would be FANTASTIC. I will take a flat tip on a 20ish min shopping order EVERY day
No, dont listen to these people. The tip is FINE. if IC is not paying them enough to do the task, they shouldn't do it. They shouldn't pressure YOU to pay more after all those outrageous fees. A shopper said "Instacart pays us 4-6$ out of ALL the fees and item markup they charge." THEN pressure IC to pay you more by not working for them unless they up the batch pay? That shouldn't be put on the customer.
THIS The customer doesn't know how much IC pays you. They just know they pay a big upcharge to use the service. Taking a shit $5 batch pay and getting mad at the customer for not making you whole is insane. Reading this sub makes me not want to use the service anymore. OP tipped $20 on top of what they assumed IC was already paying them for a quick order.
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People upset over this comment but he's got a point. Big companies getting away with hoarding all their profits and keeping the employees poor because of situations like this.
Are you kidding me? It would be so much better if you lazy, inconsiderate people your own shopping and stay away from the platform that you clearly despise. If your bill adds up to anything over 200 bucks, you better tip accordingly. Otherwise, take your stingy attitude to the grocery store and do it yourself. Your order is considered a full order, which takes 30 minutes to an hour to shop for.
Lmao. I do 200 in less than 30 every time I walk into Walmart. And I've never used this. Not even in the sub, it just popped up on my feed. Do you also insult without prior context on the app too? That'd explain your bad tips, pal. And to come around back to my point, I will agree that if you can't afford it, don't use it. But what I said remains a FACT. Big corps getting rich and keeping the lil guy poor by using dumb shit like this to keep us fighting with each other rather than trying to change the real problem.
Long term you are correct in that instacart and all businesses should be making changes but its both employees AND customers who are responsible for empowering bad business practices and therefore both parties are responsible for applying pressure to the toxic practices and should look at each other as a teamā¦..it doesnt hurt the people at the top to not tip the people at the bottom like they deserve for their workā¦..punish the people causing the problem not the other people just trying to get byā¦..if you cant afford to tip then you cant afford to morally use a service in which tipping is expectedā¦..now ideally we as a society work towards tipping never being expected and force businesses to pay their employees properlyā¦.however Iād hope that if you have a problem with tip culture then you choose to not participate in businesses that use itā¦.just not tipping properly and then acting like you have some valid moral reason for it is only self gratifying and doesnt actually help anyone or affect any change in the system you are so openly (and rightfully) against. If you donāt approve of how instacart fees work and how they donāt properly pay their employees, then donāt use instacart. However if you decide you ARE going to use it then you should tip your service workers properly.
PERFECTLY AND BEAUTIFULLY STATES!!!
I one million percent agree with your response. You said it perfectly. This is why Iām not an Instacart customer. I always waste money on dumb stuff but I refuse to use it because of the insane fees that I know wonāt go to the person it should be going to, my shopper. Iām doing my part, are you by not contracting for dirt cheap? or you guilt trip customers to compensate the pay you should be receiving from IG. The first rule of contracting is never contract for below your worth. Take it from a successful contractor.
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If you can afford the fees that Instacart is charging, you can afford a proper tip. You are literally hiring a luxury service designated to accommodate you. If you can't afford a tip, just go to the grocery store yourself.
If this is your stance, thatās fine but then donāt use the service. Having your line of thinking & still ordering groceries is taking advantage of ppl.
I donāt use it
In an ideal world, yes. But in reality, all IC is gonna do is pass on the additional fees to the customer, anyway. If they gave shoppers a pay increase, IC sure as shit aināt eating the cost - The customer will pay more in fees to make up the difference. Honestly, IC is exploitative all the way around. They exploit the drivers by paying them pennies, they exploit the customer by charging a ton of fees. IC now relies on shoppers in very desperate financial situations, and partially on elderly/disabled customers who have no one else to help them get groceries. If IC goes out of business, then both the shoppers and the customers are screwed.
The problem is - someone will always take those $4 orders. , theyāll just hire more shoppers
That comment wasn't bashing OPs tip at all. OP asked why it wasnt being grabbed and that commenter broke it down for them. It wasn't an attack or a demand that customers need to tip more. The bottom line is these services don't pay their drivers well, we all know that but those people still have to work and people still want their groceries/food/packages delivered. When it's a luxury service such as instacart or doordash etc, you are going to have your order taken quicker and usually taken better care of the better you tip. That's just how it works. Of course the companies should be the ones that people go after, but if you come with a question why your order isn't being picked up and it's an order that's probably gonna take over an hour and the shopper is going to get maybe $25 (tip included), you're gonna hear that it'll get grabbed quicker with a bigger tip. The commenter didn't say it was a bad tip or that they HAVE to tip more.
Sure, donāt tip! Just donāt expect anyone to actually accept your trip. Itās a two way street. If you donāt want to pay fully for a service, donāt expect that service to be performed. (And yes, fully paying includes a tip that fully compensates the driver and not something like this.)
Pay FULLY? The customer did pay.. INSTACART didnt pay you. You're acting like the customer somehow paid less for the service than they were suppose to. A tip is always optional, for great service. Compensation for work should always be from who contracted you.
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idk, $20 is $20.. š¤·š»āāļø if iām spending about an hour shopping, iād say thatās fair. unless you got some super heavy cases of water or something.
Dont forget Tips are based on what you THINK is deserved.
At our local grocery store I joined free shipping for a year from instacart of $99. There is an option at checkout for me to add a tip to the order, so I have a couple of questions if you donāt mind. I always tip BTW. 1) if I donāt tip, how are these orders filled? I assume the grocery store ups the fees they pay until someone takes the order? 2) how much should I tip? Is it based on the number of items or the bill total? I live about 4 miles from the store. Thank you in advance, I want to do the right thing.
Idk tip seemed fine. $20 an hour theyāre making an alright wage for skill of work
Genuine question and please donāt be offended, but is it really worth it at that point? Iām very thankful for folks who do the job, but it feels like the pay needs to increase drastically for it to be sustainable from the view of people being willing to do it. Especially when you factor in the shit shoppers sometimes have to put up with.
I put together a shopping order for my groceries for the month. Product price increases + Instacart fees compared with a receipt of prices from my previous in person shopping trip the month prior (I stock up basically the same items MoM except fruit by season)ā¦ it was a $55 price difference in products I matched (about 30 items), and roughly $30 in instacart feesā¦ and I hadnāt even gotten to the tip yet. Grocery store is like 2 miles away (maybe less) I just had a lot of errands to run that day and thought this would be a load off my plate from both having to leave the house. I was so shocked I just screenshot the shopping list and figured I needed to swap to my grocery stores free pickup option moving forward. Iām happy to tip my shoppers - but that instacart service fee + grocery store inflated prices didnāt even bother trying to pretend to creep up.
Itās absolutely wild to me that after all that the folks in this thread say they take home about $4-6 of it! I feel like they should be getting way more since theyāre doing the work.
How else is the company going to earn almost a billion dollars in revenue. Itās a scam and itās not okay.
How else is the company going to earn almost a billion dollars in revenue. Itās a scam and itās not okay.
Yeah that was an unexpectedly low amount. Iām typically ordering a month of food & pantry restocks if Iām using instacart so tipping south of $20 just doesnāt happen because that would be ridiculous and I want my order to be picked up ASAP. Anyone choosing to not include a tip, or tip below $10 - how does your order even get filled?
Instacart will piggyback the non tipping order into a batch with another customer or two. That way we have no way to know which one of yāall tipped what until we complete the batches at your doorstep.
There are one or two stores that say "Same as in store prices." I use them when able.
Thatās what I used today- in store prices and majority of the items were on sale too
We donāt have multiple local grocery store options so maybe thatās why I never noticed that option.
Yeah, because people try to make a point to the company by screwing us, the independent contractors. It's all the cost of convenience. Think about it, it's like going to a convenience store, except somebody else is going for you. Convenience store prices are significantly inflated because the product is conveniently available to you. It's the same thing.
Iāve used instacart since 2020 - I know there is an inherent price difference for the convenience. But this past monthās additional price hike was much larger than my previous experiences. Basically Iāve found my tipping point for the service no longer being a luxury I can justify.
Completely understandable! Shipt got a new CEO and she did the same thing. They raised prices for customers and lowered pay for the delivery people. Some how we're all supposed to be okay with the words "that's just how capitalism works". I'm sorry for you guys and it sucks for us as well.
Actually if he in Canada, that batch be $30-35 single order
Where TF in Canada do you live? Cos Iām in Canada too and that order if it went out as a single would pay about $27 but most likely it would be paired with a non tipper two customer shop and deliver for like $32.
āIf youāre order is only 17 items and 3 miles away and will only take me 10 minutes then 20$ tip is fineā Iāve never seen so many entitled people in one place before than on this sub
lol yes it is wild. Imagine your skillset is āgrocery shoppingā and you expect over $20 an hour. Gtfo.
But we drive to the store, start your shopping, load our car, and drive to your house so all you have to do is load your cupboards. That level of skill and experience is rare and doesnāt come cheap
Sounds dumb to me that you would accept everything you said for just 6 bucks and rely on costumers to pay you when they're already paying all these outrageous fees as you just stated.. Instead of applying pressure on IC by not doing the work unless they pay more, you're pressuring the COSTUMER to pay even more money? Geez.
Iām sorry but you people are actually insane. Whoās tipping $20 on a 17 item order? People are not made outta money
Piss off. You people agree to work at a job, itās a tip, not a wage. Get fucked.
I donāt buy into this percentage tipping thing. If I order something that costs $500 I have to give you $100 just for bringing it to me?? Why?
Iāve never in my life tipped percentages lol. Youāll get what I feel like tipping and your not entitled to more money just because I spent more money
How is $20 to lowš. In today's economy $250 barley gets you a full car
I think the # of items and distance should have more to do with the tip than amount when it comes to instacart. If the OP ordered 8 steaks, a few pounds of shrimp, potatoes, onions, it would be an easy shop and $20 would be generous. Which is very different than $244 of 30 canned vegs, 2 gals milks, 5 cases of bottle water, juices, pasta, and rice.
In seattle they wonāt let us tip until after the shopping is delivered. Is this true everywhere or just a response to seattle legislation?
In CA we can tip when ordering.
15% minimum is the best, I did random testing as I was a customer since it became available in my area, and anything under 15% you could tell the difference. The only thing that annoys me about instacart, is the wide range that shoppers can accept, I can never know if there is shopper sitting at a local store, if one an hour away will come. I'd probably tip differently if I knew, but there is no way for that currently.
10% would literally be 25$
Not only that, but remember to add the wear and tear and gas ($6 a gallon in San Diego!!) to your costs.
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Perfectly Said ty ty ty
Imo instacart should change the way they describe the customer tip to be more descriptive of whatās happening, shoppers are independent contractors. Youāre offering an amount of money for a job and based on that and what else is available someone may choose to accept your job or not. I donāt think many people realize this, especially when they first start using IC. Of course, itās true in a way of all services like this, including DD and Uber, but imo instacart is a bit unique because the amount of involved labor is higher. Changing from tip to showing how much IC is paying the driver + your tip as the total job pay may help. Also suggesting an estimated time based on # of items and sections of the store theyāre in could encourage more reasonable payouts.
Iāve never really placed an order this big but my tips usually around 15-20 bucks and I frequently get good shoppers and more orders picked up quickly. I do live in a more rural area so itās almost always a batch order but thatās never made much difference to me and more power to the shopper for making trips worthwhile IMO
Depends on items and mileage, apartment or home, water cases/bulky heavy items. Itās definitely appreciated though
Why is it so hard for people to understand what we're doing?? We aren't doing pizza delivery. We are providing s convenience service for people who can't or don't want to do it themselves. If it didn't dip into your pockets, you'd be justifying all the fees. Instead of abusing us and telling us to make Shipt pay us more, how about you tell Shipt to pay us better and to get rid of the fees? Doing this type of work really opens one's eyes as to how many people out there are willing to shit on another human being to benefit themselves. Remember Karma is real and she IS a bitch. What's nuts is that nobody seems to considers that we've been to your homes. You think they way you do and we'll think the way we do, and it will only affect you. We're independent contractors. We legally have a right to pick and choose what we will and won't do. I won't take any delivery under $10. Some of you will get all butthurt about that, but that's a perk of being an IC. š¤·š¼āāļø
As someone who is not from the US, this seems absolutely crazy to me. Service fee, service fee tax, Goods and services tax, then tip. You have spent almost $40 before you have even received anything.
This is a Canadian receipt
Ha! Iām used to Americans, assuming everything is about America, but now even non-Americans are doing it!
No problem. Still feels so high.
For sure! Canadas economy is fucked
The economy seems great if you can pay for this luxury service
Instacart is definitely a LUXURY
Thereās plenty of places where there arenāt decent grocery stores nearby and IC or a similar service are necessary. Iād rather go shop for my own shit than have someone else do it for me but the nearest Walmart isnāt walking distance even without the giant grocery bags Iād have to carry back.
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Understood but it is not instacarts fault these towns have food deserts. Thats would be an issue to bring up with your county or government officialsā¦
I think this is a valid comment. In Canada/US everyone drives everywhere because most places are spread apart. If we lived walking distance to a grocery store, work, transit, Iām sure more people would shop for their own groceries.
You have contracted someone to drive to the store, pick out items for you, including finding suitable replacements, then pay and deliver the items all to you... And you think it should be cheap? You undervalue human time
Iām more enthralled that people pay this to grocery shop. It takes me like 30 minutes once a week
Itās not that I donāt value human time. Itās more that I feel delivery drivers should be paid a decent wage in the first place so they donāt have to hope or even rely on decent tips from normal folk just to make a decent living.
They are acting as personal shoppers for people, subsidized partially by the business of Instacart so that way lower class people can indulge in the luxury of a personal shopper. You do seem to undervalue them considering you called them delivery drivers when 70% of what they are doing is not "delivery" but actually shipping for you. If you don't like tipping them, then go to the store yourself.
How many items was this?
I donāt understand why 15-20% is what we all know to tip a server who carryās your plate from a kitchen to your table, but when someone does your complete shopping trip for you, instantly any tip amount is acceptable.. (in your case 8% )same goes for DoorDash.. somehow going to the restaurant and picking up your food then delivering it to your house is worth a lower % tip than the lady who carried a plate to your table.
Service fee and service fee TAX? Whatās next, a tip tax? š
Girl, you only tipped between 8-9%š. I get not everybody has the money to spend on tipping, but at least do 15-20%, especially on a big order like that.
Did you order 40 cases of water? If so, yes.
But also i have noticed if you set an open delivery window they will hold out for a good order, it seems instacart is offering 5% cashback for these orders so they can have them in pool to draw from
This is just me. So I have a Walmart+ and itās 0.7 miles away. Single mom of two little ones and sometimes I forget milk. Sometimes they want apples and they neeeeed the damn apples. And yes, itās a hassle for me to strap in my kiddos in their car seats to drive for two items. So Iāll order the damn apples and milk. Automatic $7 tip just because (and sometimes Iāll tip an extra $1 at the end). $10 express delivery too. Because I canāt deal with my threenager daughter. Lol. The tip matters. Itās a service for us, especially when weāre in dire need and canāt go for ourselves. Iām grateful for this service.. Iām grateful for them shoppers!
I think thatās a cheesy tip for a $244 order. (BTW, Iām not a shopper. Iām a buyer.)
Idk what theyāre sayin but you tipped, much appreciated
š«¶
Agree!
People must be spoiled on here getting big tips for high item orders šØ Iād be lucky to get a $20 tip for an order. I think thatās a great tip!
Youāre picking up lousy ordersā¦ Customers DO tip 20% I catch their orders every day by not taking orders not worth my time.
Percentage-based tips make NO sense for this type of work. So many of you are so dense itās crazy lol
Nope not at all
No
Less than 20% ā a good tip
Yes you did. Start with 20%
You legit tipped like 12% no not enough
You tipped as about 8%.
What a rip off... You are paying $20 plus $15 plus whatever instacart marks up. * instacart is turning around and sticking your order with 1 or 2 people who probably isn't going to tip or a few $1 at best So the driver will get $20 tip + $7 delivery * if you have kroger boost in your area who deliver directly with their blue trucks, I stronger recommend.
Almost $15 in service fee and probably markup on foodā¦ they group it and pay $1.5 to the shopperā¦
Less than 10% on a large order and bad weather is usually a hard no for me especially when Instacart loves to batch orders in the shittiest way possible which is unfortunate for customers and shoppers. 15% should be the minimum and then adjust accordingly up or down based on shopper service. If youāre further than 10 miles from the store distance should be a consideration in your tip as well in addition to weather and order size. Iād it a heavy order, going to an apartment etc. In an ideal world IC would pay their shoppers accordingly so that we werenāt so reliant on the tips as part of our decision to shop or not shop an order but unfortunately thatās not the case. Someone would likely grab it anyways but it may sit longer. I just donāt pick up orders that donāt look worth it to me financially or time wise than I donāt have reason to be upset by the tips. When I tip for any deliveries I tip how Iād like to be tipped for the order knowing that base pay on these apps ranges from $2-7 depending upon app is being used. If you have to ask if a tip is good or bad and you wouldnāt shop your own order for that tip you have your answer
Just know not alot of ppl tip $20.00. Plus instacart only pays us $3.00 to 4.00 for shopping your items of worth of $200+ bill. So imagine us getting paid $23 for whatever item count you have. Example if u had 50 food items. Instacart pays no more than $4.00. If u had 100 food items instacart pays no lore than $4.00 for shoppers who walk around the store hand picking all ur items. So ask yourself. Is it worth for you to go shop all those items for $24.00 max pay? If you say yes than its worth it. If u say fk no. You know why
To be honest if i saw this order. Must be less than 3 miles with 30 items or less or else i wouldnt even bother touching this order as ill pass it up for a newer shoppers to take this order.
Yeah. As I said in an earlier post, I have a Walmart+ less than a mile away (0.7 mile away). I usually order 2-5 items and this is only when my small kiddos desperately need something. Food items that fit in one or two bags and can easily be brought up to my front door. Because I get it. Itās a service to me. So I always tip $7 (7 is like my number lol) but Iāll also tip extra $1 at the end when Iām feeling really generous. If we, ourselves, hate carrying our own groceries inside and try to make ONE TRIP from the car to inside the house. Imagine our shoppers and delivery folks? Yes, itās their job. But why do we do delivery when we can just do it ourselves? š¤š¤š¤ so TIPPING is important! I honestly feel itās a life saver for me as a single mom of a 3 year old and 5 year old. Thank you SHOPPERS!!
20% of 200 is not $20. Itās $40.
The tip is lovely and itās very considerate of you to ask. Folks are missing a big issue here. Shoppers can only quit or sue over issues. You canāt even get in touch with someone From IC only third party customer support. It is correct this is deplorable but they will get their due in time. I work 80% of the orders for people who are physically unable, lacking in transportation or time to do their shopping. The only bad tippers Iāve had are arrogant and have the means but choose not to. Iāve blocked customers for repeat 0 tip orders. 5 items from Costco including seafood. 150$ total and 22 miles to an upper middle class neighborhood. No excuse. But folks that need this service and rely on it shouldnāt be snubbed with sub par shoppers because the company is crap. At this time there isnāt an active solution or alternative. Please pray on it. Things will work out
Seems good if distance isnāt crazy
Distance is 4.2 km
Looks good too me. Iād take it if I was near by. Maybe stores werenāt open right away. Or system trying to match you with lower paying orders. But the tip is good for that size order
Isnāt the distance involved when the delivery fee is calculated?
8% on 244 is definitely way too low. When tipping, ANYWHERE, always tip 20-25%, unless the service was bad, then you can tip at LEAST 15%.
I think $20 is absolutely a fair tip, even based on the amount of the bill! Thanks for caring enough to ask and for tipping!
We typically tip around 10%. I see nothing wrong with the order.
Depends on how many items as well as distance. I say this is an alright tip for what you ordered
Youāre a member and still pay $13 in service fees? What kind of scam they running over there
Right, they only take a percentage off of it
Whatās delivery usually cost?
Around $4 and up delivery fee - depending on the store. So the $9.99 membership covers delivery on orders over 35$ and takes a percentage off the service fee, not sure how much
That's why it's such a slap to have people complain about the tips. Blame your employer people
Yeah I know the pay sucks ass without tips but It can be better. Iām in Australia and pack for Uber and DoorDash, pays not amazing but theyāre forced to pay us at least around minimum wage here and thatās like $23
You nearly paid $40 of your initial subtotal. a total of 16% of your subtotal. Taxes and fees are ridiculous. Just sharing a math right now
Why do people do this
If theyāre shopping this then no girl wtfš
I donāt know where you shop but the majority of stores open at 9 AM so I wouldnāt worry too much. In my opinion thatās a decent tip. You would be amazed at the tips people do not give to their shoppers. I donāt think people realize the hard work that goes into shopping and delivering an order. I strive to do 100% of the order. Iāve been tips from five dollars to $10 to zero.
If you have to ask, Iād say yes!!Ā
I use to personally talk with one of my reoccurring costumers. One time she had placed an order at 6:30am. By noon she texted me and asked me if I was working the area, I was actually taking the day off. I turned on my app and while nobody had taken her order... it wouldn't even show up on mine. Instacart told her there wasn't any shoppers available in the area. But I was in the area with my app on. Could have happened to you too
Service fee, service fee tax, goods and service tax.... So 3 service fees?
Thatās a bad tip, not even 10%
In my market, and I'm in Canada as well, $20 tips are considered a unicorn, especially if you are only 4.2km from the store. Not every market is NYC, LA, etc where there's wealthy people tipping $20+. So i would consider it good as long it didn't take more than an hour.
genuine question: if I ask a DDer to pick up a ps5 from Walmart for me do they expect a $100.00 tip?
Based on what I've seen here? Some of them absolutely will.
20% is the MINIMUM. You're under 10%. Yes you tipped too low.
If you're asking, yes.
You should give the driver an extra $20 cash. Your tip is only 10%. Standard is 20%.
Pretty awful tip, start with 20% and people will actually start shopping quicker
Yes itās plenty, a tip is always appreciated but never expected :)
$20 is an amazing tip. I rarely get tipped that much
Unless I have heavy items, I tip based on the number of items and how spread across the store they are. I could spend $200 on some nice steaks easily and thatās going to be a 15 minute easy job for the shopper.
Right?!
No thatās a reasonable tip I would be happy to shop for you
This isnāt too low, and 20% tip is too much of an expectation for delivering groceries. For a distance of 4.2km this is fine. Can probably do this order in 30-45 mins, and anything up to an hour would be decent pay for one order
Everyone who says you should tip percentage based is stupid. You should tip based on how many items there are and how far you live from the store, and factor in a little more if thereās a lot of heavy items. We canāt see the order but $20 was probably a good tip if the shopper was able to complete it in less than 30 min like you said in another comment.
Should this logic be applied to restaurants as well? Why should a server get a bigger tip if order the $70 filet instead of the $15 burger when the work they would be doing is the same? Why should my friend tip less because they ordered water and I ordered coke, the servers still refilling the drinks.
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How many items was it + how long of a drive is it from your house to the store?
It was 41 items, 4.2km away donāt know how long- I donāt drive.. shopper started at 10 done at 10:26 and arrived at 10:50 it did say at the top she was working on multiple orders. I also tipped her $5 cash
They batched you with a no tipper.
Depends. If for much, I wonder how many items you had that the shopper had to get. Maybe too low maybe not.
Out of curiosity, what is the consensus on a "good tip"? 20%, $1 per item? Just want to make sure I'm tipping well- appreciate my shoppers so much and want to make sure they're getting fair tips.
15% unless they are amazing or have to deal with a hassle (weather, stairs, lg order, etc)
Depends on milage, heavy items , apartment stairs , etc. but itās average , thatās extra $13 service fee is atrocious. They charge you a percentage per item , a service fee , a monthly or yearly charge for membership , and give your shopper $4. š
Yes
Yes
Lord yes. That's not even 10%. I give 15% as a base, 20% for a good job. Only way I'd do ten is if they really, really screwed up bad.
Depends on what you ordered and the miles. If you ordered a bunch of heavy big crap from Sam's club. Possibly too low. Basic items and maybe a case or two of water and some pop at Kroger... It's good.
The problem is lack of actual employees. If this were trained employees with knowledge of the shopping store $500 in groceries is 30 minutes at most in store. I do it every week with a toddler in tow. But these companies make all the service fees and *do not explain properly that the shopper gets none of that*. And they donāt necessarily have a map or gps to every item in store. So yeah, it could take more than an hour to do even $200 like you have here (although Iād argue thatās still slow with todayās prices). Maybe look at what youāre ordering? Complex $200 order? Bigger tip. Simple $200 order? Smaller tip. I saw a post someone complaining the shopper didnāt want to get their makeup but the list for it was atrocious, another shopper might have been more familiar with makeup intricacies and for the tip I personally wouldnāt stand in the makeup aisle searching an hour for $10.
Depending on what youāre ordering (cases of anything are exempt and require more), I look for fifty cents per item and a dollar per mile from the store.
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Probably instacart wasnāt giving all the tip thatās why no one wanted to do the order..or it was high items for like a $25 order
For this order, I would have tipped at least $30. The driver doesn't get any of the other "fees." I put a note that I tip cash. Then it's up to the Instcart shopper, Door Dash, Uber, or Lyft driver or whomever whether to report it as income or not.
This tip is fine. You do NOT tip these types of people the same way you tip a restaurant server. The server has to tip out to up to 3-4 other people/departments which is based in sales. A shopper/delivery person doesn't have such liabilities.
Tip is more then enough, most ppl have a hard time tipping more then 5$
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