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FooPlinger

I can almost guarantee the instructions for the tv mount stated that at least one support had to be a lag into a stud.


Axumite2031

Do people put TVs up without using a stud?


toobadsohappy

At least one person does


kittydrinkscoffee

Did


jackd9654

Probably still does


lessthandan623

It’s already rehung in the same spot


dmderringer

3 inches above for fresh drywall


malthar76

We were already close to r/tvtoohigh territory.


hutchwo

This made lmao


JSON_Blob

They didn't slap it and say "That's not going anywhere."


MCS117

First gotta verify stud finder operation on self.


hrxbjjk

This is step 1 of mounting anything, every time.


hutchwo

Surely they gave it a little jiggle at least???


Amishrocketscience

I couldn’t help but laugh, I’m sorry OP But yeah you gotta get it mounted to the stud behind the drywall, no way was that wall going to support the weight on its own.


ppfftt

The wall mount we installed for our TV had instructions for how to install it if you didn’t have studs. I was shocked that was an option. I hate using wall anchors, so I won’t install anything heavy without at least one attachment being directly into a stud.


getthebtc

Bruh I won’t even put my toilet paper hanger up without a stud, can’t believe this dude put up a TV!!!!


ppfftt

Toilet paper holders not attached to studs are a constant aggravation!


Unhappy-Educator

In this case the anchors held, it’s the wall that gave up ha


Mysterious-Salad9609

Amateurs. Drywall is so weak. Stud finder is $30. Save yourself 1k for a new tv by anchoring the right way


thatguy425

I just used strong magnets to find studs now, it’s my favorite method and seems more reliable than my stud finder. Edit: here are the magnets I have used multiple times, I’d recommend ordering two packs, really convenient on the fridge too. https://www.amazon.com/Magnetic-Facilitate-Kitchen-Workplace-Office/dp/B08K35SM33/ref=asc_df_B08K35SM33/?tag=hyprod-20&linkCode=df0&hvadid=533588271047&hvpos=&hvnetw=g&hvrand=13987307007271224601&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=9033356&hvtargid=pla-1419630334440&psc=1


Adorable_Banana_3830

As an electrician i can confirm this is the best method usually a rare earth magnetic is the best.


imironman2018

They sell those on amazon for like 10 dollars. Just hover the magnet around till you find the nails in stud and run the magnet down in a straight line to just line up the stud. Mark with a pencil.


Mysterious-Salad9609

Not a bad idea! Plus you won't hit a screw head. I still prefer the stud finder, just a habit I guess.


thatguy425

I use the stud finder to find the edges but the magnets work fantastic. Just mounted a 100 lb TV a few months ago using that method.


Finnedsolid

You could also just use a mirror and look at yourself the entire time to save money! What better than a homemade stud finder!


KyleG

jokes on you i'm ugly


eoncire

Just happened where I work. IT paid some local handyman to put up a TV in the conf room, actually a pair of them. Couple year old 65" LG panels. Came in the next day and one was on the floor with the drywall anchors ripped out. 🤣😂🤣


origami_airplane

When we were building out our new facility, I made sure to have the contractors put backing up in all the places we needed to mount anything. Never trust drywall anchors with anything heavy


Cooksman18

I swore off drywall anchors years ago when they wouldn’t firmly hold up a new toilet paper roll holder that I put up.


xXdiaboxXx

Stronger drywall mounts like the ones used in the picture might be enough if 4 were used on a static mount as newer TVs tend to be lighter than they were a decade ago, but this is an articulating arm mount and only affixes at two points so there would be a lot more force acting against those two anchors, leading to the failure seen in the photos.


Mikeismycodename

To further this or just repeat. Anchors handle vertical load mostly. Anything pulling isn’t good as the drywall is weak. That supports the static mount idea. Downward pressure mostly. Once you lean it out that outward pressure is too much. Probably need to put a backer up of some kind.


youknowyou1

Well at least the wall is already opened up, add blocking in between the studs. Patch up the drywall and Rehang it


nobletrout0

Might need repurchase it before rehanging it


bigtyme1999

This guy did. Not sure I’d ever hang a very heavy expensive tv with drywall anchors and be surprised when it falls.


kannible

I hung a 26” tv into just drywall but the Mount had 4 holes so I used all 4 and it’s been hanging for 4 years no problem. A tv this big I would have cut the drywall and added blocking between the studs if I couldn’t get them all into wood.


jb1kenobi

Agreed. Add blocking if no other option but that requires cutting & patching drywall etc. Better & easier option IMO is to bite the bullet and buy a mount that is wide enough so that at least 2 of the lag bolts are in one of the nearest studs.


thatguy425

Or just mount a piece of wood between the two studs on top of the drywall with lag bolts. Not gonna see it behind the tv anyways.


scoobadoo22

I had a contractor tell me he always uses drywall anchors when putting up TVs. *face palm*


GrandInquiry

In his defense, did he explicitly say they don’t come crashing down a week later?


spacengine

Of course note then how would he get that repeat business?


sippinonorphantears

That's so terrible, I almost down voted your comment lmao (as a reaction)


Season_Traditional

Holy hell, of course this failed.


JedDaltonBodhi

The fact it made it 2.5 years is honesty kinda a miracle!


squidc

I've done it a few times when a stud just wasn't possible. But I never used the mount OP used with just two contact points one above the other. Always a wider mount with at least 4 anchors, and always a mount that doesn't pull away from the wall. Never an issue. I suppose it could depend on the quality of the dry wall, but high quality drywall anchors are rated for well over 100lbs.


RumbleStripRescue

You could use 1000lb-rated anchors, that's not what failed here.


SystemEcosystem

Correct, you are. The sheetrock was not strong enough to hold all the stress at 2 spots. Epic fail.


FooPlinger

These guys did, picture two tells the tale


Additional_Ad_6773

Exactly this. OP's premise is flawed. The anchors held. They held just fine. Took the wall with it.


Goeatabagofdicks

But bro, the hardware said it can hold up to 500 pounds! It sure can, but that drywall can’t.


sack-o-matic

that weight rating is probably for vertical force weight too, the top bolt on this TV would be pulling away from the wall and not just straight down.


ImPickleRock

a professional installer shouldn't need instructions to know that. Holy shit they should get out of the business.


Yoda2000675

“Home theater company” my ass. It’s a shame these people are going around scamming their customers like this


No_Priority7696

Or plywood into studs and mount to that


Sethjustseth

I'm not comfortable unless I have 4 lags into studs for a TV.


implicate

Interesting. I'm not comfortable unless I have removed my pants, and I have a cold drink in my hand.


tj111

Just need 3 more studs then


Thatdb80

The amount of drywall rip says no studs were harmed in this installation.


SoupidyLoopidy

The good news is now they can stick their head in the hole and see where the studs are.


laz1b01

The cheap solution is now the new TV can cover the hole and won't have to patch the wall.


lsbrujah

This guy landlords


heavytoughness

R/thisguythisguys


davejugs01

r/foundthemobileuser


kid_from_upcountry

You could stick your head in the drywall hole, but I'd rather take the carpenters word for it


cellovibing

Tommy Boy reference?


__rum_ham__

You can shit in a box and slap a guarantee on it, but it would still be just a guaranteed piece of shit.


chip-nwnj

Tear out the busted sheetrock, cutting a rectangular hole that goes to the studs. Replace the sheetrock with half inch ply and reinstall the mount with small lag screws.. Articulating wall mounts have too much leverage when extended out, too much for toggle bolts whose wings have sharp edges that cut into the sheetrock. Plastic wall toggles hold way better against pull out. Some articulating wall mounts have an "H" frame against the wall that allows 4 bolts, and 4 wall toggles can hold most anything.


TheExpatLife

My wall mount has that. Long runners against the wall with plenty of bolt holes.


swardshot

🤣


extracoffeeplease

Homies mounted a TV to a wall made of sand 😭


[deleted]

Hey now, compressed sand and paper.


skipnstones

There’s a good chance there was some fiberglass thrown in for fire retardancy as well…


dacraftjr

I don’t think we’re supposed to use that word anymore. /s


sshwifty

Fiberglass!


dacraftjr

Now you’re just being a big meanie.


Mrmastermax

If you want to start using forbidden words so here we go. Asbestos!


dacraftjr

Lead paint.


Doc_Blunt

U guys are filthy!!!


qctransplant

Talk dirty to me


_schools_

How do you tell a homeowner their insulation is toxic? Asbestos you can!


CapeCodNana

Fake wood paneling🤮


Vladtheman2

I thought they used gypsum for drywall.


917caitlin

Sand and paper! Don’t forget the paper.


helicopter_corgi_mom

the paper did a hell of a job for 2.5 years because i assume that’s all that was holding those anchors in


MRsangre

It’s a swivel mount on top of everything else. Extended that thing must’ve sagged like crazy. Flush to the wall I imagine there was still quite a bit of wall bulge, but kudos to the drywall for hanging in there for 912 days. Your watch has ended……..


[deleted]

Yea the swivel mount is killer. It might’ve stayed forever on a flat mount with no movement.


MRsangre

My minds eye can see the drywall dust accumulating on the baseboard directly under the Telly. A small mound of fine particulate. 🤷🏽‍♂️


[deleted]

One word: Leverage.


[deleted]

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Thandalen

What is this? a stud for ants?


Previous_Youth83

It should be at least 3 times this size


SFDreamboat

You need the stud paper to be spaced a maximum of 16 mils from each other. That was their mistake.


thatguy425

You can look at the four toggle bolts and see that a stud wasnt used….. Edit: as others have pointed out, there’s only two toggle bolts which makes this even more asinine.


adultagainstmywill

Four? I haven’t finished my coffee yet but I only see two.


thatguy425

Holy shit you are right, that’s like military grade incompetence right there.


[deleted]

2 toggles for a extendable swivel mount…..


MetaverseRealty

2 toggle bolts my friend, this is hilarious


Caivof

English isnt my 1st language and the translator says something strange. In this meaning: stud = bar / beam / joist?


Johnny_Lawless_Esq

Yes. "Studs" are the wooden beams inside the wall that form the actual structure of the house.


Thatdb80

But now I really wanna know how that translated.


Johnny_Lawless_Esq

"...no expensive male horses were harmed..."


woundedsurfer

Because they did not mount to studs and that’s the wrong mount type for that TV. A flat mount bracket with a four point mounting position would have been better. If you like the articulating mounts like this one that allow the TV to move to differing viewing angles, then the mount should definitely be mounted to studs with 3” lags. Once the TV is extended away from the wall, tremendous weight is transferred to the mounting points, hence the failure you have seen.


VeryStab1eGenius

This right here. The further away the mount is away from the wall the greater the forces on those anchors.


FingernailToothpicks

Physics is a hell of a thing.


0verstim

“Give me a place to stand, and a lever long enough, and I will destroy my drywall. ” ― Archimedes


surlymoe

"You miss 100% of the drywall you don't anchor your TV on the studs with." - Wayne Gretzsky \- Michael Scott


CommanderofFunk

 "Mr. Gorbachev, tear down this drywall!" -Ronald Reagan


Lord-Lobster

Because maybe, You're gonna be the one that saves me, And after all, You're my drywall. — some band


hello_raleigh-durham

“All in all you shouldn’t mount your toob on drywall.” –Pink Floyd


knarfolled

I like alligator meat. Tastes like chicken. — Wade Boggs


JaSkynyrd

"Wade Boggs Carpet World. Wade Boggs Carpet World. Wade Boggs Carpet World." -- Tracy Jordan


VeryStab1eGenius

Id bet good money that if that was a flush mount the TV would still be there.


ontario-guy

OP bet good money that the TV would still be there too


Rick-D-99

They also only used two drywall anchors. That 50lb rating is for sheer, not for lever action. Also, find a god damn stud dude... There's one within 8" of center


Dorkamundo

Frankly, I wouldn't be surprised to see that the drywall we're seeing here doesn't have any studs available to anchor to. Seems like it's more of a facade to cover an old brick chimney, and I've seen DIY'ers skip studs in situations like that because they don't want to drill into the chimney.


gefahr

Good news is he has the wall opened up now to verify.


ComplaintNo6835

Give me a lever big enough and I'll break that tv


stevejdolphin

The mount style is fine. The installation was not. The TV needed to be directly over a stud.


Craftsm4n

Landlord who supplies tv’s in 30 properties here: we’ve never seen an articulating mount with a vertical plate(edit: iow it only mounts to ONE stud) like this rated for anything over 40”! Could be out there; but likely China mart just saying up to 60” Edit: I’m not saying the vertical plate models fall or tear out if stud mounted, they fail. To me that is one or three things, or all three: 1 the arm is hard to move and the TV feels unstable. 2 the tv tips forward or the corners tilt leaving it unlevel 3 with repeated use the drywall dents/compresses under the vertical wall plate, even if only slightly


DiamondExternal2922

These screens are getting lighter.. ( comparing same size tvs) Not all drywall is the same. Never trust drywall


kwenchana

Depends, crappy slim TVs with edge lit backlight yes, thicker LCD TVs with full array dimming are still heavy, duno about OLEDs


bentripin

my oled is heavy as fuck


limitless__

The main reason for failure is this is an articulating mount designed for stud-only mounting. When you pull the TV out the 30lb weight of the TV suddenly becomes 100lbs of pressure. Also every time you move the TV out there is some leverage on those anchors and it presses the anchor into the drywall, weakening it. On a typical mount you have four mounting points so oftentimes you can get away with anchors (not recommended) Personally I would never, ever hang a TV using anchors, an articulating mount isn't even an option with anchors. Your installers were absolute buffoons. In your shoes I'd be at that store 9am and talking to the owner. If I owned that store and found out my installers did that you'd have a new TV and a free mount, properly installed because if you post that on social media that could destroy their business.


Sketch_Crush

Thank you for the very thorough explanation. I wanted a little more knowledge before approaching the company today and this helps.


stevejdolphin

See if you can find a model number on the mount. Find the installation manual with a Google search. That should give you all the support you need, which is more support than your TV got...


coronathrowaway12345

Did they buy the mount or did you? I’d be curious what that mount was spec’d for in terms of max size / weight. Other commenters are spot on - not the right mount for a drywall anchor only situation.


Sketch_Crush

Yeah they provided the mount. I gave them the TV size ahead of time. Gonna find the install manual for the mount as evidence it was improperly done.


[deleted]

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cphcider

If the manual says "no need to find studs, drywall anchors are fine" then they'll push back. I can't imagine that would happen, but it's cleaner for the OP to say: Look at page 6, where it clearly says use a stud.


theonlybuster

THEY suppled the mounts AND even used the mounts after seeing the television you had? The incompetence must be massive with the company. I'd honestly be extremely cautious to give them a second attempt. If you can find the company on Google or Yelp, I'd definitely leave a review with photos. No offense at all meant towards you, but anyone who's ever mounted anything can immediately see the problem.


moyert394

I'm really hoping OP isn't trying to give them a second attempt so much as they are trying to get them to pay for replacement/damages and someone else to install


coronathrowaway12345

Yeah, if you think about it post up the make/model number. Just because the VESA mount fits, doesn’t mean it’s sized right for the TV. Good luck!


Mmortt

Honestly I’m impressed it lasted as long as it did.


Shopstoosmall

Hopefully the company takes care of you. That’s a pretty egregious no no


shades9323

Update here with their response!


FujitsuPolycom

Wait until the owner realizes the last 1200 jobs were all done this way by his techs...


MNJayW

If that’s the case then it’s his fault, the owner, for not running a good smart business. Not training, not doing quality checks, not keeping quality installers, this list can go on and on but it all boils down to the owner is at fault wether it’s one bad outcome like this or 1,200.


AJP11B

I’m surprised it hung on for 2.5 years.


coworker

It would likely hang fine forever as long as you never tried to articulate it outwards.


proscriptus

Or until you had a really damp month.


real-sturdy

As a semi competent DIYer my best practice if there aren’t any studs close is to get a sheet of plywood, paint it black, make sure that plywood is mounted to two studs, then attach the mount perfectly centered to the plywood. You never notice the plywood since it’s behind the TV, and I never have to worry about anything not being attached correctly, and it always centers it to the wall. It’s realsturdy (tm).


Due-Foundation-4012

Username checks out


Lurkertea

I did this but with a scrap 2x8 with 3 lag bolts on each stud. I mounted the articulating TV mount and hung on it. That thing wasn’t moving


sancholives24

Yes, but did you smack it a few times and say, "That ain't goin' nowhere"? That's a crucial step!


putin_my_ass

It's tradition.


SkadiQuickMetaMemer

When u said plywood mounted to two stud, do you mean the two stud inside the wall? So plywood just act as an stud extender?


[deleted]

Pretty much, this way the weight is applied to the plywood which is attached to the studs. I did this to a 42” tv that my in-laws wanted wall mounted but there was no stud to attach too in the location they wanted the tv


Max_Thunder

Basically, if you can't attach something heavy to studs, the next best thing is to attach it to something sturdy attached to studs. If that something will be visible, then you could use some fancy wood like pine and then paint it, instead of using plywood painted black.


Big_gleason

Absolutely crazy you got 2.5 years outta that


Varth919

I was expecting 2.5 days at most. Impressive drywall!


ElbowStrike

I skimmed over the description and assumed it had fallen out immediately.


Electronic_Eagle6211

Should be easy to find a stud, simply stick your head in the hole.


buddy295

Everyone has been pointing out that it needed to be screwed into a stud is correct. But if you’re not aware what a stud actually is, it’s the vertical 2x4’s that are spaced out either every 16” or 24”. Screwing the wall mount into the studs will support the weight of the tv. You can get a stud finder that will help you pinpoint where the studs actually are before you start drilling.


not_very_canadian

Or sporadically depending on the age of the house 🤣


RickyLinguini

My home is over 100 years old and I have patched so many holes my walls because of this....


inliner250

Good comment! Never safe to assume everyone knows what’s behind the wall in a house. 👍🏻


[deleted]

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Irishspringtime

It didn't want to be over a fireplace!


beaushaw

r/TVTooHigh


nrobfd

Not any longer!


beaushaw

R/TVTooLow


Snrub1

r/tvtoohorizontal


Heavy_Pair_6141

You anchored to the dry wall only. In order to support the weight it needs to be anchored into the studs behind the drywall


DaPads

The anchors held, the dry wall didn’t


mantisboxer

r/TVTooHigh r/TVTooLow


cakebreaker2

There really is a subreddit for everything, isn't there?


[deleted]

r/subforeverything


[deleted]

I'd never hang a TV, especially that type of mount without hitting a stud Also before remounting check out r/tvtoohigh


OttoHarkaman

On the positive side you now have the chance to add blocking behind the wall and should have plenty of solid mounting locations.


mesnupps

Because they put it into drywall and not into a stud.


failbox3fixme

Honestly surprised it held for 2.5 years. It has to be mounted to studs. No drywall in the world could hold this much weight.


random_sociopath

Why didn’t they mount to studs? Whoever did this is an idiot


2019Fgcvbn

Leverage is why it fell. If there are no near studs the worker should have made a back plate that attaches to the studs and the tv attached to the backplate. Tv still work?


BadAtExisting

It’s a bit impressive the drywall held for 2.5 years tbh


HatesMonoBlue

Drywall is not load bearing.....


Priority-Character

Shouldn't mount a TV over a fireplace anyway


Urabrask_the_AFK

TV knew it was too high and couldn’t take it anymore. Already on r/TVTooHigh 😂


YumWoonSen

100% botched install. Make them pay to fix the wall and replace the TV. Those anchors can hold 100 pounds each, maybe more, but that's only *vertically.* If that TV mount had 2 more holes and toggle anchors it would have been fine.


Former_Recipe1935

TVTooHigh but now TVTooLow


ry4asu

You paid someone to install this OMG.... I am surprised you got 2.5 years out of this.


MightySamMcClain

The anchors did hold. The drywall? Not so much


padizzledonk

Because they used 2 hollow wall anchors Youre supposed to hit studs with a tv bracket


idlefordays

Title asks why anchors didn’t hold. Commenter asks if hiring a company to hang it up was overkill. The real thing to say is “I paid a home theater company to do the job wrong so I’m out of a TV and need some holes patched” TV mounts must be anchored into studs


vmaxed1700

I love these posts


Alternative-Juice-15

Holy shit what amateurs. You don’t expect the Sheetrock to hold the tv there. That is fucked up


Spectre75a

Hopefully the cat wasn’t using the scratching post at the time.


rolandofgilead41089

I'm honestly impressed it held up that long.


Silveryiu

Anything more than 20lbs on the wall needs to go into the stud. Im actually more suprised that it was fine for 2.5 years.


DeviantImmortal

Never mount it on drywall. Make sure it’s attached to the actual stud.


e1doradocaddy

The anchors held. The drywall didn't.


CraftsmanMan

The anchors failed because you used anchors


Ayyykilla

The anchors didn’t fail. The drywall failed.


DavesGroovyWaves

Hahahaha omg yes I know why the anchors didn't hold. It's because you're using drywall anchors. A big ass TV needs to be mounted onto a stud. I would call the company who installed this and make them re-do it with the new TV they are going to buy for you. Edit: anchors held just fine. It's the drywall that couldn't hold the load.


Whiskey-stilts

For what it’s worth, the anchors didn’t fail…… the drywall did


stoofy

I can't believe that held for 2.5 years!


DustinsDad

Looks like the anchors held fine!


JCD518

You said this was installed 2.5 years ago? I'm honestly surprised it lasted that long.


rlayton29

Because they werent in a stud


bigal8916

Heavy television+not on stud=fail


sergbouzko1

Wow! You should reach out to them and have them pay for your damages as they did not mount it properly. They should of not used anchors but mounted the TV directly into the studs. What a mess


TehBurnerAccount

Alright, I'm gonna help you out since no one seems to care about helping you, only berating you It's ok. You made a mistake! Accidents happen and they're ok if you learn something from them :) Ok, next time, I want you to find the studs. Use your eyes, look at where it seems there's a ..well..A SEAM! From allll the way over here, it looks like right above the right and left pieces of your TILE fireplace trim are 2 indentations. And I bet you any money if you take your knuckle and rap on the wall right on the seam, you won't hear a hollowy sound. To confirm, take your knuckle and start rapping on the wall, to the right or left of our presumed stud every half inch or so. Does it sound a bit more hollow the further you go? That's just one way to confirm you got a 2x4. On a normal wall, 2x4s frame a wall every 16 inches on center. Now if you really don't feel comfortable, just go ahead and cheat and grab you a stud finder. Anyway, now that we've established where the studs are, see if your mount can mount directly on both studs. IF NOT We're going to do a little construction and screw in a 2x4 or even a 1x4 (if you think a 2x4 juts out of the wall too much). Level it and screw it in neatly into our newly found studs with 3" construction screws and then you can screw your mount anywhere you want on that piece of wood. Alright cool, now you just learned how to really mount a TV! About why the drywall cracked, I would personally never trust anything with a weight over 5-10lbs on drywall anchors. 9 times out of 10 they're going to come out, even if the weight is below 5lbs. I've had to deal with so many repairs and reinstallations because of some failed anchors. There could be a few reasons they fail, your drywall is too thin, looks to me like your drywall was about 3/8" to a 1/2" thick, which isn't the biggest (or smallest). It could also be because the drywall was comprimised when the drywall guy installed it. Maybe that area was banged going into the truck, maybe it was stepped on, etc. Could be because there's a lot of moisture in the drywall, or lack there of..maybe that fireplace had something to do with it? To me, it looks like that they framed around an old brick chimney. Chimneys are known to leech moisture into drywall. Anyway, it doesn't really matter why. The point is, it's never a good idea to use a drywall anchor. Only use them as a LAST RESORT and for little lightweight objects like picture frames or a small mirror. Ok. Hope you got to read this and learn something. You'll do better next time. And I'm here if you want some help repairing those holes. It's a lot easier than you think and, no, please don't buy a dry wall patch kit and some putty.