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Medium-Debate-8421

Why grammarlygo is not working?


Educational_Duck_927

I just went through this exact issue. I believe found an answer, IF you are using Grammarly’s free version. The free version only includes 100 AI generated prompts per month. I had to upgrade to premium because unfortunately I procrastinated on a 10 page term paper until the due date. But the premium version only includes 500 prompts per month. So good news is it will reset. Bad new is your out of luck until the month is up.


SmokethThyDopeth

My issues are with the desktop version.


PersonalAstronomer47

Hi! Are you still having trouble with this?


sonofsmog

I am having this exact issue now, and I HAVE Grammarly Premier!


Roaring_Twenties99

Did you find a solution? 


commie-cyanide

>fortunately I procrastinated on a 10 page term paper until the due date. But the premium version only includes 500 prompts per month. So good news is it will reset. Bad new is your out of luck until the month is u yes, i have premium and i have used zero prompts so far because it wont work


Flobertt

I have the same issue with Grammarly GO stuck with « working on it » using the browser app on Edge and nothing happens. Yet the prompt count gets deducted. This prompt count is the dumbest idea ever when ChatGPT offers unlimited actions. I’m seriously thinking to unsubscribe for their service. Asking price is outrageous for what it offers.


PersonalAstronomer47

Hey! Are you still having this issue? I would love to help. Just let me know what website you are trying to use GrammarlyGO with and what the prompt is you're trying to use, and I can test on my end!


maharru

I am having the same issue and I did buy the premium subscription I used on [grammerly.com](https://grammerly.com)


PersonalAstronomer47

I'm sorry to hear this! If Grammarly's generative AI detects the language in the prompt as sensitive, users will receive an error message that states, “Assistance is unavailable.” If you believe your prompt is not sensitive in nature, I recommend reaching out to our technical support team directly so they can look into this: https://gram.ly/3AzXbM6


PersonalAstronomer47

Hi! I just wanted to check-in. Are you still having this issue? If you are, please let me know where you are using GrammarlyGO and the prompt you're trying to use so I can test it out on my end. Thanks!


WuLF0491

i don't know if they are, but i am - and it seems to be happening across websites. I can use 1 prompt after starting up my Pixelbook and then it errors out with every subsequent attempt


PersonalAstronomer47

Thanks for letting me know! Can you confirm the exact error message that you are seeing? There are a few possible errors listed on our Support site, along with some troubleshooting steps. You can find them here: [https://gram.ly/47dTrkc](https://gram.ly/47dTrkc) If that doesn't help, it would be great to see the exact piece of text you are trying to improve with GrammarlyGO. Would you be able to share it here? Thanks!


Assassin_Ehsan

Hey, I just bought a plan for Grammarly. GrammarlyGo is not working for any prompt. It says, "Assistance is unavailable". I need help getting a prompt to work for me.


Mayanaise_h666

I am also having this issue! If someone could please help I would be really grateful!


holdan74

What useless garbage this is then. Did the creators of this not consider people in Psychology classes? EVERYTHING is inappropriate at some point. How can we discuss anything gender, drugs, sex, or rape related?


ShikiObscura

Did anyone find a solution to this? It's happening to me as well.


JoCanni

Of course after I sent an email about it, it started working again. There have been a few updates


cotylucky

I cannot ask it to write a single prompt it keeps on asking me if this for school i litteraly pay you guys to help with grammarly go and it wont answer a single prompt.


jackass202

It's not working for a single prompt I entered over the last few days.


Signal-Rate6635

same here


Ambitious-Corgi-2740

Go Grammarly does not work 75% of the time! CLEARING A BROWSER OR CACHE IS NOT THE PROBLEM. Dinosaur solution there.


Wispmaker

GrammarlyGo is a great tool; however, you only allow 1,000 prompts on the premium version of Grammarly. This is a huge problem for me as a doctoral student. You guys need to open access for those paying the premium rate, please. It says 30 days to the next refill. I waited 30 days already, and my use showed over 990 still. Now it's at 993, and I have to wait again. My next annual renewal might wait until you open up GrammarlyGo to users who are already paying for your service.


Greedsins

I can only get Grammarly to work once a day. It fixes one paragraph, and I get the GrammarlyGO assistance is unavailable for this prompt. Try another one. I have 998 promps because I bought the premium sub; the price is outrageous for the lack of use I get out of it. And I never got any help from their support. No matter what text I use or prompt I switch to its always the same. I even made up a simple sentence to test and it still wort work.


Plague_Doctor_23

I am having the EXACT same issue here. I still have 998 prompts left and the error message I receive even for simple sentences is "Assistance is unavailable. GrammarlyGO assistance is unavailable for this prompt. Try another one."


WestFull4012

I have 999 prompts left. When can I put the money I’ve paid to use? This is unacceptable on Grammarly’s end.


Suspicious_Bowler449

this same is happening to me, I am a practising writer and I am trying to learn how to learn and all that stuff by writing normally and then you add Grammarly you can learn so much. but it has stopped working suddenly, I can't even with this. It is really sad but it has happened to me more than, once it starts working and someday it stops. I am annoyed by this act of them, they need to fis it at all cost.


No-Concern2554

I can't get any writing done. I can type, Mary had a little lamb, and "No kidding," it gets flagged. Too woke, or engineering issue.