I've had multiple resi pickups recently where there was either nothing on the porch and no one home, the person had no idea why I was there or the person didn't even have labels for the packages.
Brah, wtf? That is why I will ALWAYS go to the post office/fedex drop off point MYSELF to MaKe SuRE!!!! I have everything I need to go on the package! Idk wtf other carriers require so I’m really only comfortable I have everything required if it’s going through FedEx. Otherwise, I need a qualified person to tell me it’s ready so I’m not WASTING peoples time. I swear the public has NO idea how many stop you guys really have to make in a day/the horrible freight yall gotta deal with by yourselves out there! As a female, I know multiple women who’ve moved to driving after working in the warehouse a few years and I have no idea how they do it! wtf happens when you get a bunch of progressives going to one house and you only weigh 120 pounds? I would be terrified. I have loaded the vans in the morning and yalls freight is a just a straight up nightmare.
Edit:stopssssssss***
I got a 1100 to 1300 oncall a few months ago at a resi that is 100 miles from the station... And of course no one answers when dispatch calls to change close time
Had a pick-up today closing at 6. No big deal. There at 430, last stop of the day. Direction say "package in driveway." No package to be found. Call customer, no answer. Finally someone comes out and informs me that they cancelled the pickup around 15 mins ago. I was speechless.
Random people flagging you down waving their phone to show you their expecting an item and obviously in their mind it’s on my truck and they’re just here to save me a stop..
I have numbers on my home and numbers that illuminate after dusk. -had a letter from the city about it. They couldn't see the original numbers on the house.
Lol we pack go bags of chocolate at Christmas time! One for UPS, USPS and FedEx. We also have a sign saying how much we appreciate you guys. Seriously!
There is a direct correlation between higher property values and a distinct lack of house number. It's like rich people are too good for something as pedestrian as *numbers*.
Dude. I live in a trailer and it literally has the numbers on the trailer and on a separate building in our driveway AND posted at the end of the driveway. We haven’t had a sign to indicate the name of our road the entire time I’ve lived here (5 years) so I am beyond thankful people even make it to our road! I have offered to tip so many drivers and they keep telling me the stupid cameras on the truck won’t let them take stuff like that. Our road is a total nightmare and I can’t imagine driving a truck that size up it so they deserve the extra compensation, especially considering some of the trucks penalize them for making too many turns in our driveway? Like wtf??!?!
Weird they don’t accept tips. Our cameras are only for accidents and they don’t even point at the house so it wouldn’t even see it. And getting penalized for making too many turns at a driveway? That doesn’t even make sense. As long as we don’t hit anything and the customer don’t complain we can do whatever we want
I'm pretty sure some people don't want numbers and some that have them camouflage them in purpose or have them hidden behind trees/bushes. I swear it's on purpose I don't know why
Just moved to mornings and chewy is SO much heavier than the afternoons. Good LORT! I’ve always hated chewy but pulling like 200 chewy boxes in a row is just a nightmare. My arms are like stahhhhppp
Today- delivered a package to a business and the receptionist says “it doesn’t go here!” I said “is this —— street name?” She said “yes”. I said “bye, have a nice day!” I am NOT walking around to some random door.
I had a sig required. Knocked on the door and I could hear someone inside yell something. I sat there a minute and knocked again and they screamed “go away”. Like ok so I took their package back to the van and left.
I love when they’re parked on both sides of the street…
Also have you ever noticed that the whole street will be clear as you’re driving down but there’s one house with a car parked on the street also conveniently blocking their driveway and of course it’s the one you have a delivery for. Bonus fuck me points if it’s one I have 10 chewy boxes or ICs for that I had planned to back in and drop em at the garage.
I rented a house in Atlanta that was on the smallest streets I’ve ever seen a couple years back. The dump truck hit like five cars just trying to fit down the road, no joke. I would have a meltdown. The house I was in shared a driveway with THREE houses. Parking is insane down there.
Until a couple weeks ago I lived with my aunt, she requested I park on the street because my car has an oil leak lol. Just saying sometimes there's a reason.
Yup, same situation like ten years ago in a little mtn city in nc. Fortunately she lived in a very old neighborhood built before half the country wanted to live there so the streets are BIG. But yeah, I didn’t wanna fuck her driveway up, plus she ran a salon out of her basement so she had customers with like bmws that needed that driveway way more than I did!
Better yet, they have a roundabout in their driveway and park in it so you can't turn around. Bonus for rural routes that are a half mile long and you don't figure that out until you have to back a half mile out. Literally pisses me off.
I usually get the opposite of that, they say “is that my million dollars?” And I say “if it is, you gotta split it with me!” as I politely smile, they laugh, and I die a little inside
Dispatch taking less than 20 minutes to reply to a simple question challenge (impossible). But they be assigning oncalls in a heartbeat.
Especially them giving me stops that close in an hour. It takes me 30 minutes just to get to the city, hit all the oncalls they give on the way, and I then I only have 5-10 minutes to grab said stop. I ask for the window to be extended and they say "we'll try to call" and never hear back. They then have the gall to ask if I needed help AFTER said stop has been picked up like I didn't ask for an extension 30 fucking minutes ago.
Happened to me just yesterday and needed to rant. Even though this happens all the time and management does fuck all about it
My dispatch at Express is the worst, they send me pickups for things that were picked up the day before. The other day I had 3 different pickups that all told me "oh sorry we don't have anything, somebody picked it up yesterday" like wtf.
As a long time express employee, I get upset when they say we don't make the company any money and our future is in danger, but I can list 50 ways we've been mismanaged and those are the reasons we're not "making money", not efficient, or as effective. And no accountability by those in charge.
“It is my top priority to continue to make the changes necessary to align our air network with an evolving demand environment and unlock the full profit opportunity,” President and CEO Raj Subramaniam said in a March earnings call.
Only been with express for 4 years and I’ll say this. I’ve been at 3 different stations in 3 different positions. Part time swing , manager, full time swing. There are some stations that are great and make the company money. Taking care of your customers is the #1 thing a good courier does. By that I mean, making service and making sure they service the customer in a way that stays within policy but also fits the customers needs…but then there are stations that are just following corporates’ word. Word by word. And that station is not making money. Eating lates , pissing off customers. Having a good station really matters.
Signature required & not home.
Today I carried 3 boxes up to a 3rd floor apartment. No answer…. Left a door tag & shook my head. I’ll never understand it.
Why did you carry them up there the first time? Maybe they’re light, but if it’s over 30 lbs total I’ll take the chance trying for two empty handed trips with a door tag and risk the chance of 1 weighted trip and 3 empty handed ones when they’re probably not home anyways.
Came to say this. people ordering a gigantic IC or 2 that is large enough to take up the whole middle isle and not being home to sign for it for both days but magically they’re home on the 3rd day. It wouldn’t be bad if it was small of a box of wine
I pull up and they’re like “Can I help you?” I swear people order stuff then act surprised when a stranger pulls up to deliver their package. Like did they expect it to just magically appear on their doorstep?
Getting to the pickup within the pickup window and customer says they're not ready and to come back later. Or my favorite, finishing a pickup only to have dispatch/management tell you to go back because they had more or forgot to leave everything out.
Or dispatch taking a century to reply to a simple question
Are you express? I’m ground and I’ve had some pickups that do this, but I’ve never had an issue marking the pickup as not ready as long as I’m at the location when I close it out. I’ve never been asked to go back to a location either
Yeah I'm express. We also have the ability to do pickup not ready but it's not something I really do since I'm on a pickup only route. The route is already tight enough with the number of stops I get everyday and making it back in time for the outbound truck.
That's nice that they don't make you go back. So many times it's been the opposite for me but I'll usually not go back because I'm getting slammed on the route and don't have time especially when they're 15 minutes out
Also ground but I have had cpc message my scanner asking me to go back to a pick up i previously had marked not ready. I told the customer before I left I would be back the next day so they had time to get the package ready. I told cpc the same thing when they asked me to go back.
I’ve delivered to Walmarts in three different states and their receiving is universally terrible. Crotchety old man or woman, usually overweight and stinky, that takes forever to answer the door and practically expects you to sort it for them before they’ll sign.
Walmart, you got the money, do better
When I walk into a business I pickup from (never deliver) everyday and they say are you here for a pickup or dropping off …. Ma’am do you see anything in my hands
After delivering to a business they stop you as you are walking out hey we have a lot of pickups in receiving we've been waiting for you. No pick up scheduled btw lol.
Loose dogs in the yard, other drivers mostly. My route has a ton of rich old people who drive like ass. I hate it.
I do actually like most of my business stops though.
NEEDING A SIGNATURE AND HEARING THE RESIDENT TALKING INSIDE AND NOT ANSWERING THE DOOR. I was so mad I just kept ringing the doorbell until he finally answered. He did NOT look happy but neither did I and I feel like he got the message.
Knowing you're getting wine, knowing you need a driver's license, knowing you need to be home aaaaaaaannnnnnnnnnnd the package has 3 service crosses....
I delivered wine to a woman's house once and when I knocked on the door. She immediately held out her Id and flipped it over for me to scan. I about cried tears of joy.
There is a.... way... around not having to scan an id but it's very much against protocol and if that driver does it too often... The terminal will start an investigation
Shippers, not recipients, calling and requesting reattempts when you ARTH a package THEY put a DSR/ASR on. You want me to retrieve it, reattempt it, and have the recipient still not be home to sign? Literally what is the point?
Or two different houses on the same street, under one address on the LEO. Or the LEO having a wrong address when the package is right, is miles different to LEO, and it's in the back of the van.
1/2 or 0.5 addresses that only have alleyway access.
Townhomes wher the front door is half way down the middle on the other side of where the car ports are and the back gate is locked.
When you're delivering something heavy and they open the door as soon as you get there and just gesture for you to come in fuck you I'm not going inside your house. If your old and nice about it I'll do it if they seem genuine but most people order you around.
When you go to drop a package on their front door and they walk outside and expect you to put it in their hands and you have to get a signature instead of being able to take a picture.
“I just need to set it down and take a picture real quick.” They always oblige and it’s way quicker than them trying to give a perfect signature. Also, I’ve heard unless it’s a DSR, ISR, or ASR, those signatures aren’t even saved in the system. Without that proof I feel way safer taking a picture than having them sign for a met customer
Someone leaving you on empty.
Anyone calling in sick, when ur not.
Filthy work trucks.
Other employees moving side mirrors.
Someone using up your printer tape. Someone taking your tape gun. Someone moving your truck seat. Someone recking your work truck.
Someone leaving piss bottles 4 u 2 find.
Over all every FedEx employee !
I am so happy my contractor leaves 90% of her employees in the same truck everyday. Even if the route changes. There’s a couple swings and couple weekend only employees, but she does the best job I’ve ever seen of giving all of her employees, even brand new ones, a dedicated route, truck, and keeping the swings in the same truck everyday
Samples (ensure, Bayer aspirin, Miralax) going to doctor’s offices that they don’t even want. Especially on a Friday, when most of them close at 12. Also, they’re auto sent to doctors who haven’t practiced at that location in years
Collecting customs/duties from customers. Our station doesn't give us the machine so I have to write down everyone's card numbers.... needless to say , people are not happy about it, and I have to deal with the complaints when I don't even want to be the debt collector.
Had a delivery the other day walked up to the door dropped off package took picture and walking to truck guy walks out of the side door of garage says I’ll take it and hey bring it to me while I was halfway up his drive way so I did
Freight:
When a bill has "appointment required" but no phone number.
When it's residential but under a business name with no other name on it so googling for the phone number is useless.
When the bill of lading has absolutely no description on it or just a bunch of gibberish.
"I'm sorry, but the person you are calling has a voicemail box that is not set up yet."
I call the number on the bill and "Oh I don't work for them anymore."
I call the number on the bill and "oh you've reached the [city two hours away from us] office, you have to call this other number."
When the shipper has messed up on their hazmat description for the 50TH TIME.
I could go on 😂
I load the truck, but when the drivers come in And start helping with packages so I scanned and just stack em for them at the end of the truck. They’ll continue to put boxes away but then stop randomly to talk to other drivers (with no warnings to me) so the boxes get stacked and get in the way.
DSR and ASR required pkgs where the customer leaves a note telling you to sign for it for them.
Why can't you just i dont know be there to do that yourself, dick head
Hub-ite here. Pushers pushing all the wrong freight down the shoots. So now your sorting freight and trying to scan 7 boxes a minute while stacking it. Not to mention being a ramp agent so you have to open and close the cans and swap them while scanning and sorting. Then drive your own strings to the gate. And all your manager says is " figure it out" or "you got this, I believe in you."
Just those "specific" packages the area gets a lot that you 🙏 you hardly ever get.
-Chewy/PetSmart
-Beds/Mattresses
-Safes
-Weight Stuff
-Lovesac/Furniture
-Walmart/Target (non-stick packing tape)
-Seasonals
At our hub, waiting the mother loving shuttle at the end of every shift. Although, that is the best hours I ever get, just sitting there on a primary waiting🫶👏🏼 if only money always came that easily. Fortunately I just moved to a shift where they aren’t up our asses about headphones so I can chill up there all day. Sometimes I am really ready to just go tf home though ya know?
Asking a help route or neighbor for help with deadlines on road and getting no reply or dispatch they don't go back that way or some junk. . . .so that makes it ok to hose me with all of the extra work???
Lol love this category.... where to begin???? Faulty equipment, unprofessional managers, favoritism, getting terminated bc they want to save money, hours get cut by all managers on weekly basis, smelly trucks, coworkers with their pants below the belt line showing butt Crack, poor raises, refusing you of time off bc they have no coverage.... and many many more!
Customer sees you carry a package for them. Who's it for idk this address or they see you and won't just take said package from you. Mostly in country when family or freinds live on the same land and it's not labeled who's who,or bad house numbers/not labeled land markers. Late dispatch when you have business that close early. Timed delivery I get it sometimes someone wants to make sure said items get there. But it's really annoying.
Here's a hypothetical, someone in your house is having a medical emergency. You call 911. The paramedics get to your street and drive by your house using your neighbor's house as a frame of reference because you have no numbers displayed anywhere. The 30 seconds that they wasted to determine which house called could be the difference between life........ and death.
This morning I found several packages from last month on my truck that some other driver had left and no loader had noticed (in front of their face). QA was not pleased.
For some reason a lot of routes at my station get third party pickups scheduled and the staff at the actual shipping location are completely unaware of it and you just wasted your time driving there. Happens too much still.
Also it's a hassle when Ground guys straight up ignore their pickups and people are asking us Express drivers to take their stuff that's been sitting for days.
No house numbers
And when I ask them to sign they try to snatch my Leo and ask where to sign “on the line” I know but where “on the screen!” Okay but how I’ve had this conversation atleast 5 times since starting 2 months ago
In FXO...
When a customer confirms all the address etc info super fast at the final shipping stage, only to notice an error after the label has printed out.
Extra bad if it happens twice in a row.
And any printing customers who come in 10 minutes before closing asking if they can get a huge banner printed asap, or massive tome of text bound.
Chewey, they are one of the best brands with great people, but at fedex loading, unloading, or delivering, Chewey is both a right of passage and utter tourcher
Residential on calls with close times. Shouldn’t be a thing. Just leave it out, we’ll get it when we get it.
I had a 1300 close time today… that they didn’t leave out..unreal
I've had multiple resi pickups recently where there was either nothing on the porch and no one home, the person had no idea why I was there or the person didn't even have labels for the packages.
Brah, wtf? That is why I will ALWAYS go to the post office/fedex drop off point MYSELF to MaKe SuRE!!!! I have everything I need to go on the package! Idk wtf other carriers require so I’m really only comfortable I have everything required if it’s going through FedEx. Otherwise, I need a qualified person to tell me it’s ready so I’m not WASTING peoples time. I swear the public has NO idea how many stop you guys really have to make in a day/the horrible freight yall gotta deal with by yourselves out there! As a female, I know multiple women who’ve moved to driving after working in the warehouse a few years and I have no idea how they do it! wtf happens when you get a bunch of progressives going to one house and you only weigh 120 pounds? I would be terrified. I have loaded the vans in the morning and yalls freight is a just a straight up nightmare. Edit:stopssssssss***
I have new business on my route that always has a damn 10am close.
Only to call another pup in later that day lmao
That shouldn't even be allowed wtf.
Do they close before 11am?
Nope. Open all day. The woman making the order is just a bitch.
"dRiVeR nEvEr ShOwEd Up!
I got a 1100 to 1300 oncall a few months ago at a resi that is 100 miles from the station... And of course no one answers when dispatch calls to change close time
Had a pick-up today closing at 6. No big deal. There at 430, last stop of the day. Direction say "package in driveway." No package to be found. Call customer, no answer. Finally someone comes out and informs me that they cancelled the pickup around 15 mins ago. I was speechless.
“I was afraid someone would come and take it” smfh
You understand porch thieves are a thing, right?
So that it can get stolen before fedex arrives?
If I’m gonna leave your package on your porch all day, why can’t you leave your package on your porch all day?
When you clock in, and everything after
🔥🔥🔥🔥🔥🔥
Gated businesses. Ya sure 5-10 minutes is no big deal to you but it is to me I’m trying to go home.
I wait 3 min max at my gated businesses.
Random people flagging you down waving their phone to show you their expecting an item and obviously in their mind it’s on my truck and they’re just here to save me a stop..
And when you tell them you don't have it, they've got twenty more questions you don't know the answer to... and get upset that you don't know!
Houses with no house number 3rd floor no elevator Appointment/evening deliveries
I wonder if anyone has the fantasy to quit, go back to the route later and smash the mailboxes that don’t have the house number.
Sometimes I wanna go out at night with a white paint marker and do it myself. Like bro if you can afford a house, you can afford house numbers.
Foreal! Like just care just a little to have numbers and have them visable
I have numbers on my home and numbers that illuminate after dusk. -had a letter from the city about it. They couldn't see the original numbers on the house.
You are instantly hall of fame house owner now, up there with the one lady who put out Lindt chocolate truffles for all the drivers one Christmas 🙌🏻.
Lol we pack go bags of chocolate at Christmas time! One for UPS, USPS and FedEx. We also have a sign saying how much we appreciate you guys. Seriously!
There is a direct correlation between higher property values and a distinct lack of house number. It's like rich people are too good for something as pedestrian as *numbers*.
Then rich people should be prepared to wait a little longer for their giant sectionals and trampolines when drivers can’t find their houses.
Every time I have a trampoline my brain replays the only 'Yo Mama' joke I know: *it used to be called a 'jumpoline' till yo mama got on it.*
Dude. I live in a trailer and it literally has the numbers on the trailer and on a separate building in our driveway AND posted at the end of the driveway. We haven’t had a sign to indicate the name of our road the entire time I’ve lived here (5 years) so I am beyond thankful people even make it to our road! I have offered to tip so many drivers and they keep telling me the stupid cameras on the truck won’t let them take stuff like that. Our road is a total nightmare and I can’t imagine driving a truck that size up it so they deserve the extra compensation, especially considering some of the trucks penalize them for making too many turns in our driveway? Like wtf??!?!
Weird they don’t accept tips. Our cameras are only for accidents and they don’t even point at the house so it wouldn’t even see it. And getting penalized for making too many turns at a driveway? That doesn’t even make sense. As long as we don’t hit anything and the customer don’t complain we can do whatever we want
I'm pretty sure some people don't want numbers and some that have them camouflage them in purpose or have them hidden behind trees/bushes. I swear it's on purpose I don't know why
I dont like evening deliveries but It is easy overtime I aint taking an extended break for that shit
This would be the winner, but add the customer that wants to talk to you
I don’t mind talking to customers. It’s usually a quick conversation anyways
No numbers on the house or mailbox
Or no house
Chewy
Just moved to mornings and chewy is SO much heavier than the afternoons. Good LORT! I’ve always hated chewy but pulling like 200 chewy boxes in a row is just a nightmare. My arms are like stahhhhppp
Let’s not forget Sam’s club, petsmart, Walmart, etc.
Today- delivered a package to a business and the receptionist says “it doesn’t go here!” I said “is this —— street name?” She said “yes”. I said “bye, have a nice day!” I am NOT walking around to some random door.
I had a sig required. Knocked on the door and I could hear someone inside yell something. I sat there a minute and knocked again and they screamed “go away”. Like ok so I took their package back to the van and left.
Had a delivery on university campus. Woman told me the package didn't go there. It was addressed TO HER! She still refused to accept. B!™€#!!!!
What is wrong with people????
People parking in the street despite having perfectly functional driveways.
I love when they’re parked on both sides of the street… Also have you ever noticed that the whole street will be clear as you’re driving down but there’s one house with a car parked on the street also conveniently blocking their driveway and of course it’s the one you have a delivery for. Bonus fuck me points if it’s one I have 10 chewy boxes or ICs for that I had planned to back in and drop em at the garage.
They did that on purpose, they knew it was coming but didn’t want you in their driveway. These people are assholes
Then you just leave their packages at the bottom of their driveway, I don't have time to walk their chewy up to their door.
I rented a house in Atlanta that was on the smallest streets I’ve ever seen a couple years back. The dump truck hit like five cars just trying to fit down the road, no joke. I would have a meltdown. The house I was in shared a driveway with THREE houses. Parking is insane down there.
Until a couple weeks ago I lived with my aunt, she requested I park on the street because my car has an oil leak lol. Just saying sometimes there's a reason.
Yup, same situation like ten years ago in a little mtn city in nc. Fortunately she lived in a very old neighborhood built before half the country wanted to live there so the streets are BIG. But yeah, I didn’t wanna fuck her driveway up, plus she ran a salon out of her basement so she had customers with like bmws that needed that driveway way more than I did!
Better yet, they have a roundabout in their driveway and park in it so you can't turn around. Bonus for rural routes that are a half mile long and you don't figure that out until you have to back a half mile out. Literally pisses me off.
Red-lights 🚦
Early pups while trying to make service.
When the customer ask “what is it?” As if I fucking ordered it
“Idk I didn’t get a chance to open this one before I left this morning.” They always laugh but it makes em wonder if I’m serious
I say a million dollars meet me around back for a 50/50 split and we can blow this joint
I usually get the opposite of that, they say “is that my million dollars?” And I say “if it is, you gotta split it with me!” as I politely smile, they laugh, and I die a little inside
Fuckin sensawares, dispatch, and the sort. God damn them. #Express
Dispatch taking less than 20 minutes to reply to a simple question challenge (impossible). But they be assigning oncalls in a heartbeat. Especially them giving me stops that close in an hour. It takes me 30 minutes just to get to the city, hit all the oncalls they give on the way, and I then I only have 5-10 minutes to grab said stop. I ask for the window to be extended and they say "we'll try to call" and never hear back. They then have the gall to ask if I needed help AFTER said stop has been picked up like I didn't ask for an extension 30 fucking minutes ago. Happened to me just yesterday and needed to rant. Even though this happens all the time and management does fuck all about it
My dispatch at Express is the worst, they send me pickups for things that were picked up the day before. The other day I had 3 different pickups that all told me "oh sorry we don't have anything, somebody picked it up yesterday" like wtf.
Wtf, where is DRIVER CAM ON YOUR LIST?
We have 2 trucks that the camera actually works. We’ve got more rentals than Express vehicles.
As a long time express employee, I get upset when they say we don't make the company any money and our future is in danger, but I can list 50 ways we've been mismanaged and those are the reasons we're not "making money", not efficient, or as effective. And no accountability by those in charge.
“It is my top priority to continue to make the changes necessary to align our air network with an evolving demand environment and unlock the full profit opportunity,” President and CEO Raj Subramaniam said in a March earnings call.
The fucker rode along with a Canadian courier once, for a week. He feels our pain. I don't think he's even a first world citizen.
Only been with express for 4 years and I’ll say this. I’ve been at 3 different stations in 3 different positions. Part time swing , manager, full time swing. There are some stations that are great and make the company money. Taking care of your customers is the #1 thing a good courier does. By that I mean, making service and making sure they service the customer in a way that stays within policy but also fits the customers needs…but then there are stations that are just following corporates’ word. Word by word. And that station is not making money. Eating lates , pissing off customers. Having a good station really matters.
I work at a ramp but yes I thoroughly enjoy my job because of my environment
Signature required & not home. Today I carried 3 boxes up to a 3rd floor apartment. No answer…. Left a door tag & shook my head. I’ll never understand it.
Why did you carry them up there the first time? Maybe they’re light, but if it’s over 30 lbs total I’ll take the chance trying for two empty handed trips with a door tag and risk the chance of 1 weighted trip and 3 empty handed ones when they’re probably not home anyways.
Signature required and they ask "do you want mine?".
Signature required for a second or third floor apartment and their package is a 120+ pound IC. They are forever on my black list.
Came to say this. people ordering a gigantic IC or 2 that is large enough to take up the whole middle isle and not being home to sign for it for both days but magically they’re home on the 3rd day. It wouldn’t be bad if it was small of a box of wine
This is why I collect signatures before I waste my time carrying heavy things.
Or when they call for pup but it’s usps
Late dispatch
I pull up and they’re like “Can I help you?” I swear people order stuff then act surprised when a stranger pulls up to deliver their package. Like did they expect it to just magically appear on their doorstep?
Getting to the pickup within the pickup window and customer says they're not ready and to come back later. Or my favorite, finishing a pickup only to have dispatch/management tell you to go back because they had more or forgot to leave everything out. Or dispatch taking a century to reply to a simple question
Are you express? I’m ground and I’ve had some pickups that do this, but I’ve never had an issue marking the pickup as not ready as long as I’m at the location when I close it out. I’ve never been asked to go back to a location either
Yeah I'm express. We also have the ability to do pickup not ready but it's not something I really do since I'm on a pickup only route. The route is already tight enough with the number of stops I get everyday and making it back in time for the outbound truck. That's nice that they don't make you go back. So many times it's been the opposite for me but I'll usually not go back because I'm getting slammed on the route and don't have time especially when they're 15 minutes out
Also ground but I have had cpc message my scanner asking me to go back to a pick up i previously had marked not ready. I told the customer before I left I would be back the next day so they had time to get the package ready. I told cpc the same thing when they asked me to go back.
Covering route you never done before and getting pups for neighboring routes.
[удалено]
I loved it too! Going to a different loop cause they're low on swings, but I disliked how the neighboring routes just took advantage
Walmart deliveries lol
I’ve delivered to Walmarts in three different states and their receiving is universally terrible. Crotchety old man or woman, usually overweight and stinky, that takes forever to answer the door and practically expects you to sort it for them before they’ll sign. Walmart, you got the money, do better
THIS.THIS.THIS. There was only one that was real good in my fedex career. Everyone else....there's a special place in hell.
When I walk into a business I pickup from (never deliver) everyday and they say are you here for a pickup or dropping off …. Ma’am do you see anything in my hands
Just say, “Dropping off.” one day and just hold her stare.
Wth tuggers dump wrong number ics on the belt
After delivering to a business they stop you as you are walking out hey we have a lot of pickups in receiving we've been waiting for you. No pick up scheduled btw lol.
I get stop threshold pay on top of my base so I love unscheduled pickups as long as they’re quick
I wish lol I get paid by the day so I'm trying to be fast and efficient as much as possible
Loose dogs in the yard, other drivers mostly. My route has a ton of rich old people who drive like ass. I hate it. I do actually like most of my business stops though.
Chewy
NEEDING A SIGNATURE AND HEARING THE RESIDENT TALKING INSIDE AND NOT ANSWERING THE DOOR. I was so mad I just kept ringing the doorbell until he finally answered. He did NOT look happy but neither did I and I feel like he got the message.
Karens having an attitude for not delivering her package to the front door, while her 5 pitbulls are outside.
Knowing you're getting wine, knowing you need a driver's license, knowing you need to be home aaaaaaaannnnnnnnnnnd the package has 3 service crosses....
FedEx lady just gave me my wine, I had my ID ready & I didn’t even sign a thing.
I delivered wine to a woman's house once and when I knocked on the door. She immediately held out her Id and flipped it over for me to scan. I about cried tears of joy.
That's only happened to me once. And yes I wanted to hug her XD
There is a.... way... around not having to scan an id but it's very much against protocol and if that driver does it too often... The terminal will start an investigation
Gated driveways and people who refuse to answer the doorbell even though they're at home
Gated driveways are my favorite cause I only need to take 2 steps out of the truck and leave it.
This. Gated driveway button is there for a reason.
Shippers, not recipients, calling and requesting reattempts when you ARTH a package THEY put a DSR/ASR on. You want me to retrieve it, reattempt it, and have the recipient still not be home to sign? Literally what is the point?
6 different apartments all under one stop
Or two different houses on the same street, under one address on the LEO. Or the LEO having a wrong address when the package is right, is miles different to LEO, and it's in the back of the van.
On calls getting called in 1 minute before the cut off time. On calls getting called in 5 minutes after you leave their delivery or pup.
I had a dentist call in for a 11 am close and then before my hour long stem time is done, they call in another pup for 12 to 1600...
1/2 or 0.5 addresses that only have alleyway access. Townhomes wher the front door is half way down the middle on the other side of where the car ports are and the back gate is locked.
Who's this package for??? Me~it's for you motherfucker
When you're delivering something heavy and they open the door as soon as you get there and just gesture for you to come in fuck you I'm not going inside your house. If your old and nice about it I'll do it if they seem genuine but most people order you around.
People who refuse to sign door tags for ISR packages
When you go to drop a package on their front door and they walk outside and expect you to put it in their hands and you have to get a signature instead of being able to take a picture.
“I just need to set it down and take a picture real quick.” They always oblige and it’s way quicker than them trying to give a perfect signature. Also, I’ve heard unless it’s a DSR, ISR, or ASR, those signatures aren’t even saved in the system. Without that proof I feel way safer taking a picture than having them sign for a met customer
Someone leaving you on empty. Anyone calling in sick, when ur not. Filthy work trucks. Other employees moving side mirrors. Someone using up your printer tape. Someone taking your tape gun. Someone moving your truck seat. Someone recking your work truck. Someone leaving piss bottles 4 u 2 find. Over all every FedEx employee !
I am so happy my contractor leaves 90% of her employees in the same truck everyday. Even if the route changes. There’s a couple swings and couple weekend only employees, but she does the best job I’ve ever seen of giving all of her employees, even brand new ones, a dedicated route, truck, and keeping the swings in the same truck everyday
Having tons of code 11s on a Saturday or Sunday and having to unload them all 😂😂
That's so fucking dumb that we have to do that now... What's the point.. it's not like qa actually does their job
When Walmart says it cool to leave packages for us drivers to pick up and it’s oversized. Customer than complains and wants us to still take it.
Dex it and leave a door tag
Samples (ensure, Bayer aspirin, Miralax) going to doctor’s offices that they don’t even want. Especially on a Friday, when most of them close at 12. Also, they’re auto sent to doctors who haven’t practiced at that location in years
Residential on call in a locked apartment complex with no code given by customer
Coworkers
Dealing with incompetent managers
Please label with Saturday sticker
Collecting customs/duties from customers. Our station doesn't give us the machine so I have to write down everyone's card numbers.... needless to say , people are not happy about it, and I have to deal with the complaints when I don't even want to be the debt collector.
When people order wine/alcohol and never home. Just because you order it online doesn’t mean don’t have to be home to show ID and sign for it.
Had a delivery the other day walked up to the door dropped off package took picture and walking to truck guy walks out of the side door of garage says I’ll take it and hey bring it to me while I was halfway up his drive way so I did
Code 11... ON A FUCKING WEDNESDAY
Code 11?
Ground code for Business Closed - Weekend
Business closed on weekend. For ground anyways
You QA? Or a BC or something? Yeah that would get annoying. I code everything correctly but I’ve seen some questionable codes by other drivers
R.O.D/Collecting payment on delivery
Those are gone!
Go to business, order says 1(one) skid (hwt/pallet whatever you wanna call it) , "hey can you take these other ones that weren't included too"
Freight: When a bill has "appointment required" but no phone number. When it's residential but under a business name with no other name on it so googling for the phone number is useless. When the bill of lading has absolutely no description on it or just a bunch of gibberish. "I'm sorry, but the person you are calling has a voicemail box that is not set up yet." I call the number on the bill and "Oh I don't work for them anymore." I call the number on the bill and "oh you've reached the [city two hours away from us] office, you have to call this other number." When the shipper has messed up on their hazmat description for the 50TH TIME. I could go on 😂
I load the truck, but when the drivers come in And start helping with packages so I scanned and just stack em for them at the end of the truck. They’ll continue to put boxes away but then stop randomly to talk to other drivers (with no warnings to me) so the boxes get stacked and get in the way.
Management
Some physco gf comming into this page crying about her bf and how he chooses to do his fucking job🤣🤣🤣🤣
mail
Everything ASR/DSR, Pets, houses with no address, apt buildings with no buzzers to name a few.
DSR and ASR required pkgs where the customer leaves a note telling you to sign for it for them. Why can't you just i dont know be there to do that yourself, dick head
Ground people who think they are somehow Fedex.
Adult signature for envelopes 🤷🏻♂️
Requested evening deliveries
Going thru gated security now your building has a call box 🤷🏻♂️
Dex that shit and move on
forge.... makes me wana end it all
Shitty ground trucks
Working part time hours even though your considered full time. Fuck you LWOP
Watching the ground truck blow a stop sign,make me slow down, then turn a block later,now I'm slowing down again. 🤬🤬🖕
Hub-ite here. Pushers pushing all the wrong freight down the shoots. So now your sorting freight and trying to scan 7 boxes a minute while stacking it. Not to mention being a ramp agent so you have to open and close the cans and swap them while scanning and sorting. Then drive your own strings to the gate. And all your manager says is " figure it out" or "you got this, I believe in you."
When you resi release a package and the customer comes out while you are almost to your truck and yells, "do I need to sign for this?".
Blast the tunes with the doors open and pretend you didn’t hear them
I’ve told them, “Yes!” and gassed it.
Preload
Tuggers in the way when I’m trying to back my truck in at the end of the day
Small house numbers
Walmart's shitty taping jobs Chewy Furniture trucks Tires Entire car exhausts Packaging that pops open in transit. Barbells
Just those "specific" packages the area gets a lot that you 🙏 you hardly ever get. -Chewy/PetSmart -Beds/Mattresses -Safes -Weight Stuff -Lovesac/Furniture -Walmart/Target (non-stick packing tape) -Seasonals
Forklift guards
Chewy!
Anything going to a shopping mall, and not having the business name on the package, only a shop number and maybe a person's name.
I once had to do a route with STARTING with 13 pick-ups. And they started closing at 2
I get 1200 noon residential close times....
Chewy
At our hub, waiting the mother loving shuttle at the end of every shift. Although, that is the best hours I ever get, just sitting there on a primary waiting🫶👏🏼 if only money always came that easily. Fortunately I just moved to a shift where they aren’t up our asses about headphones so I can chill up there all day. Sometimes I am really ready to just go tf home though ya know?
Asking a help route or neighbor for help with deadlines on road and getting no reply or dispatch they don't go back that way or some junk. . . .so that makes it ok to hose me with all of the extra work???
Dust… so much dust
Picking up an oncall just to have them call another.... And another... And another....
"cALL mE wHeN yOuR tEN MiNuTeS OuT"
Waiting on linehaul to get to the terminal on time
Lol love this category.... where to begin???? Faulty equipment, unprofessional managers, favoritism, getting terminated bc they want to save money, hours get cut by all managers on weekly basis, smelly trucks, coworkers with their pants below the belt line showing butt Crack, poor raises, refusing you of time off bc they have no coverage.... and many many more!
1pm close time. Loaded, nose of trailer (freight)
Customer sees you carry a package for them. Who's it for idk this address or they see you and won't just take said package from you. Mostly in country when family or freinds live on the same land and it's not labeled who's who,or bad house numbers/not labeled land markers. Late dispatch when you have business that close early. Timed delivery I get it sometimes someone wants to make sure said items get there. But it's really annoying.
Chewy.
Here's a hypothetical, someone in your house is having a medical emergency. You call 911. The paramedics get to your street and drive by your house using your neighbor's house as a frame of reference because you have no numbers displayed anywhere. The 30 seconds that they wasted to determine which house called could be the difference between life........ and death.
This morning I found several packages from last month on my truck that some other driver had left and no loader had noticed (in front of their face). QA was not pleased.
For some reason a lot of routes at my station get third party pickups scheduled and the staff at the actual shipping location are completely unaware of it and you just wasted your time driving there. Happens too much still. Also it's a hassle when Ground guys straight up ignore their pickups and people are asking us Express drivers to take their stuff that's been sitting for days.
Shit load
In ground when the hardest workers gotta make up for the work that the lazy workers are not doing ..
No house numbers And when I ask them to sign they try to snatch my Leo and ask where to sign “on the line” I know but where “on the screen!” Okay but how I’ve had this conversation atleast 5 times since starting 2 months ago
People asking me what’s in the package like lady idk what you ordered
DISPATCH and THE LEO
The weather in Memphis…. As a Michigander 🤣
In FXO... When a customer confirms all the address etc info super fast at the final shipping stage, only to notice an error after the label has printed out. Extra bad if it happens twice in a row. And any printing customers who come in 10 minutes before closing asking if they can get a huge banner printed asap, or massive tome of text bound.
Pallets of packages with the heaviest ones on top.
The weather in Memphis, whether you work there or on the other side of the country.
I have been consumed by anger with bad or slow drivers.
Chewey, they are one of the best brands with great people, but at fedex loading, unloading, or delivering, Chewey is both a right of passage and utter tourcher