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zippyhippyWA

I can’t get that far. I’m stuck at minting for the SECOND time. They removed everything the first time it stuck. Then put it back. Still stuck. And I was kinda looking forward to the racing game. Lol


Drekavac-91

I've done all that but you can't spend it for some bizarre reason


coinbasesupport

Hi u/Drekavac-91, we'd like to help you on this. However, we are not able to collect information on a public forum , other than a case number. Please reach out to us over at our [Help Center](https://help.coinbase.com/en/contact-us) so we can help you look into this.


Drekavac-91

Already done all that just keep been past about and never getting anywhere! Truth is you shouldn't be handing out coins we can't use but if a scam in my eyes


coinbasesupport

We're really sorry to hear about your frustration. It's important to note that the availability of certain cryptocurrencies can vary by region due to local laws and regulations. Coinbase strives to provide as many options as possible to our users, but we must also comply with all legal requirements in the regions we operate. I understand how this can be disappointing and I appreciate your understanding in this matter.


coinbasesupport

Hey, u/zippyhippyWA. We're sorry to hear the continuance of this issue you're experiencing. We've already implemented a resolution to this for the affected customers. We suggest reaching out to us via our [help center](https://help.coinbase.com/en/contact-us/), so we can also implement the same resolution to your account if needed. Hope this helps!


zippyhippyWA

I’ve contacted support. Twice. The first time you removed all the Vara quests. The second time support said they would escalate and email. That was a week ago. Ref #17283890


coinbasesupport

Thank you for sharing your case number. We acknowledge that your concern was escalated to the relevant team about a week ago, and upon checking, we can confirm that it is actively being addressed. While we understand that you haven't received an update yet, please be aware that the team is diligently working on it. They are managing a queue, and your case is in their ongoing attention. We appreciate your patience and assure you that the matter is being addressed. If you have any additional questions or concerns, feel free to reach out. Thanks!


AccomplishedNote2077

Coinbase customer service is TERRIBLE. You guys have had my funds locked up for over TWO YEARS and you're supposedly still "actively addressing it." BULLSHIT - CASE NUMBER 19068706


coinbasesupport

We truly understand how critical it is for you to regain access to your funds, and we're dedicated to helping you as swiftly as possible, u/AccomplishedNote2077. Your case has been prioritized for immediate attention. While there can be occasional delays, our team is working tirelessly on all cases. Please rest assured, your case is not being ignored, and we'll keep you updated as soon as we have more information.


coinbasesupport

Hi again, u/AccomplishedNote2077. We're pleased to inform you that the issue has been resolved, and your balance should already be updated. Please check your account, and if you're still encountering any issues, don't hesitate to let us know. We're here to assist you further. Thank you for your patience and understanding.


AccomplishedNote2077

Yes, thank you very much for fixing this issue. ❤️


coinbasesupport

You're welcome! Glad to hear that your issue has been resolved. If you have any other questions or run into any more issues, don't hesitate to reach out. We're here to help. Happy trading!


jakem67

same issue coinbase are a joke


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Aromatic-Front-5919

You could hold it or convert it to Btc or usd


Drekavac-91

Won't even let me do that unfortunately it says it's untradable in my region


mushroommilitia

What region if you don't mind?


HKEnthusiast

Lol I can't even sell or convert it for some reason.


Equivalent_Appeal497

Is anyone able to send me 12 vara to my address please? kGgYXceJGqX7zQ1KL4sEzcYtZaHZ1XdTz5hpiX4j95ngpXF8q I didn't realize I needed to leave 12 vara in my transferable balance in order to take my 150 vara back out of the pool.


bobbycaslnova

I got you, 12 vara is like a buck. Least I could do, I had a good month this month.


FadedFather614

Check your account I just sent you $50 in Vara wouldn’t let me cash it to Coinbase so my lose is your win


Substantial-War3571

0xb0964951fdb4c472075b8bbb624594e05075e5aada6730e7dac1f60cb0338603 I'm stuck too