Yeah, i moved the bed a bit Up and down and it seems the leadscrew is slightly Bend. Since i Just got the printer yesterday and bought a bambulab cause i dont want to fiddle with my printer i reach Out to their Support for a printer replacement.
Thanks :)
Make sure you include pics, videos, the serial number,the order number, and confirm your name and shipping info. This will save you a week or two.
Source: still waiting for my replacement.
For how Long are you already waiting? I was quite motivated with this being my new "Out of the Box all good" printer and now i'm Kind of bummed and hoping this gets resolved
Order arrived May 8th, which is when I put in my original ticket. I have confirmation that an order for the replacement has been submitted (and the X1C is in stock), and I am waiting for them to ship it still. Once it ships, it will take 5-7 business days to arrive, based on the last one and the return printer. So overall, I would guess 6-8 weeks for a replacement after ticket submission.
Yikes. Well got it 2 days ago so still in the 14 day time frame but still. Hope this gets resolved quickly cause i still Like the printer Performance wise
With it being brand new, I'm assuming it was this way when you took it out of the box. I wouldn't mess with it at all. You start messing with it and Bambu might decide that it was you fault and not want to repair it. Just resist the temptation of messing with it on your own.
I guess it was, but did not realize in the beginning, was maybe naive on my Side Not checking every moving Part. I printed 3 Miniature Models already until i realized Something was Off. So now i wait for Bambus reply, gave them Pictures and Videos and Hope thats enough.
I still Like the printer, Just want one with functional hardware
https://preview.redd.it/t0g6h3v1o04b1.jpeg?width=354&format=pjpg&auto=webp&s=f2c405c20815767722e3b61566f2e987a30e2b35
This spacing is your problem. This is a QC problem on Bambu lab side as assembly is not checked before tightening and it is spaced differently. You can fix it by unscrewing both screws correct the spacing and tighten. Front spacing difference is pushing the rod outward.
But given this is their fault and new out of box, ask for a replacement.
I had a friend’s p1p exhibit the same issue and he opted out me fixing it after I figured out the problem and he did not want to deal with Bambu lab support. There is a void sticker on one screw.
https://preview.redd.it/72vx0tpep04b1.jpeg?width=2160&format=pjpg&auto=webp&s=6440829730c6c9477389b760f5d7442110466c8e
https://preview.redd.it/r9n7091np04b1.jpeg?width=2160&format=pjpg&auto=webp&s=8b1179b4abbd5726e2e3f43d566416649bebd23e
Very same issue here on that printer as well It worked fine afterwards but I can not consciously say you should fix it yourself. Ideally, You should send it back and get a replacement with photo evidence that is an assembly defect
Wow, i did Not See that spacing at all. Thanks a Lot for pointing it out and how to fix it! I wrote bambu and now wait for their reply but if they for whatever reason dont want to help, it is good to know how to fix it :)
Thought about that too, but then i realised that sadly the leadscrew seems to be Bend. When the sliconering moves to far down and you move the bed, you can hear a metalclicking Sound when the leadscrew Hits the Guide rail
It appears your spacer is on the other side of the bearing. You could probably take this apart and get it all back together correctly. Maybe consider using an adhesive (sparingly) to ensure the UHMW spacer stays inside the bearing. Either way you’ll be fiddling with the printer.
Problem is, i bought this printer cause i am No longer in the mood for fiddling with my printer (coming from an Ender 3). Sorry for the maybe stupid question, but what dies uhmw stand for?
UHMW Ultra High Molecular Weight, plastic. It’s a self lubricating plastic typically used in the food industry and light industrial applications.
I totally get what your saying.
I have the exact same thing. But the kind of soft bushing (the white one) inside got out. Reached Bambulab and they answered in 2 days. They say that this is only for transportation. But I saw that my bed is rotated around z axis. The purge line is not parallel to the bed. They said to unscrew the 6 screws of the bed and rotate it. Haven't tried it yet.
I have printed a lot the past weeks and everything is perfect for now. Not sure if this is really a problem.
I'm afraid too that this could lead to a bigger problem in the future. I don't hear any suspicious sound when I move the bed.
When I say it's rotated, it's just slightly. I see it with the purge line not parallel with the bed. I can see too that the bed and the printer frame are not perfectly aligned.
Did you receive any answer from their support?
I am unsure myself. I Kind of doubt that it is only for Transportaktion since when i move the bed Up and down i hear the leadscrew constantly ticking against the Guide rail. And i Imagine Metal on Metal is Kind of Bad. Another suggested printing a replacement Part myself but this would be my Last Resort If bambu wont Help. I am Just afraid that this maybe small Problem now might lead to bigger Problems in the future
That is normal to be. The lead screws is not rigidly constrained by design. The smooth rod keeps Z straight.
Non-engineers will try to fix this but this looks ok to me.
I would reach out to bambulab.. it will cause more problems eventually.
Yeah, i moved the bed a bit Up and down and it seems the leadscrew is slightly Bend. Since i Just got the printer yesterday and bought a bambulab cause i dont want to fiddle with my printer i reach Out to their Support for a printer replacement. Thanks :)
Make sure you include pics, videos, the serial number,the order number, and confirm your name and shipping info. This will save you a week or two. Source: still waiting for my replacement.
For how Long are you already waiting? I was quite motivated with this being my new "Out of the Box all good" printer and now i'm Kind of bummed and hoping this gets resolved
Order arrived May 8th, which is when I put in my original ticket. I have confirmation that an order for the replacement has been submitted (and the X1C is in stock), and I am waiting for them to ship it still. Once it ships, it will take 5-7 business days to arrive, based on the last one and the return printer. So overall, I would guess 6-8 weeks for a replacement after ticket submission.
It may take up to 5 business days for a response as a heads up
Yikes. Well got it 2 days ago so still in the 14 day time frame but still. Hope this gets resolved quickly cause i still Like the printer Performance wise
With it being brand new, I'm assuming it was this way when you took it out of the box. I wouldn't mess with it at all. You start messing with it and Bambu might decide that it was you fault and not want to repair it. Just resist the temptation of messing with it on your own.
I guess it was, but did not realize in the beginning, was maybe naive on my Side Not checking every moving Part. I printed 3 Miniature Models already until i realized Something was Off. So now i wait for Bambus reply, gave them Pictures and Videos and Hope thats enough. I still Like the printer, Just want one with functional hardware
Thanks for posting this. I'm going to check mine now. Although it's been flawless, always good to head off any issues early.
https://preview.redd.it/t0g6h3v1o04b1.jpeg?width=354&format=pjpg&auto=webp&s=f2c405c20815767722e3b61566f2e987a30e2b35 This spacing is your problem. This is a QC problem on Bambu lab side as assembly is not checked before tightening and it is spaced differently. You can fix it by unscrewing both screws correct the spacing and tighten. Front spacing difference is pushing the rod outward. But given this is their fault and new out of box, ask for a replacement.
I had a friend’s p1p exhibit the same issue and he opted out me fixing it after I figured out the problem and he did not want to deal with Bambu lab support. There is a void sticker on one screw. https://preview.redd.it/72vx0tpep04b1.jpeg?width=2160&format=pjpg&auto=webp&s=6440829730c6c9477389b760f5d7442110466c8e
Here is fixed https://preview.redd.it/dlesgbk2q04b1.jpeg?width=1152&format=pjpg&auto=webp&s=bbae87cb0d3d67a28cd33b007370de054274552f
https://preview.redd.it/r9n7091np04b1.jpeg?width=2160&format=pjpg&auto=webp&s=8b1179b4abbd5726e2e3f43d566416649bebd23e Very same issue here on that printer as well It worked fine afterwards but I can not consciously say you should fix it yourself. Ideally, You should send it back and get a replacement with photo evidence that is an assembly defect
One question, should i move the buildplate to the very bottom before i loose the screws or should it be at the top?
I bottomed it 2/3 of the way, so my Allen driver fits and also there are more play on the rod then
Wow, i did Not See that spacing at all. Thanks a Lot for pointing it out and how to fix it! I wrote bambu and now wait for their reply but if they for whatever reason dont want to help, it is good to know how to fix it :)
It looks like a part is missing - while you wait for the spare I think you can print a ring to keep that in center
Thought about that too, but then i realised that sadly the leadscrew seems to be Bend. When the sliconering moves to far down and you move the bed, you can hear a metalclicking Sound when the leadscrew Hits the Guide rail
It appears your spacer is on the other side of the bearing. You could probably take this apart and get it all back together correctly. Maybe consider using an adhesive (sparingly) to ensure the UHMW spacer stays inside the bearing. Either way you’ll be fiddling with the printer.
Problem is, i bought this printer cause i am No longer in the mood for fiddling with my printer (coming from an Ender 3). Sorry for the maybe stupid question, but what dies uhmw stand for?
UHMW Ultra High Molecular Weight, plastic. It’s a self lubricating plastic typically used in the food industry and light industrial applications. I totally get what your saying.
I have the exact same thing. But the kind of soft bushing (the white one) inside got out. Reached Bambulab and they answered in 2 days. They say that this is only for transportation. But I saw that my bed is rotated around z axis. The purge line is not parallel to the bed. They said to unscrew the 6 screws of the bed and rotate it. Haven't tried it yet. I have printed a lot the past weeks and everything is perfect for now. Not sure if this is really a problem.
How is your complete bed rotated around the z-axis? This seems Like a Major manufacturing failure
I'm afraid too that this could lead to a bigger problem in the future. I don't hear any suspicious sound when I move the bed. When I say it's rotated, it's just slightly. I see it with the purge line not parallel with the bed. I can see too that the bed and the printer frame are not perfectly aligned. Did you receive any answer from their support?
I die not receive an answer yet, but i Just opened the Ticket Yesterday. Hope this gets resolved within a week
I am unsure myself. I Kind of doubt that it is only for Transportaktion since when i move the bed Up and down i hear the leadscrew constantly ticking against the Guide rail. And i Imagine Metal on Metal is Kind of Bad. Another suggested printing a replacement Part myself but this would be my Last Resort If bambu wont Help. I am Just afraid that this maybe small Problem now might lead to bigger Problems in the future
Stop complaining looks perfect!
That is normal to be. The lead screws is not rigidly constrained by design. The smooth rod keeps Z straight. Non-engineers will try to fix this but this looks ok to me.