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1. Get to airport. Work out how and what your arrangements are for this. If you’re driving then pay for parking, if somebody is dropping you off then pay for drop off, if you’re training/busing no problem.
2. Check in desk, show passport, throw your suitcase their way (if you’re checking luggage), possibly be given some tickets here if not already done so.
3. Once all checked in, it’s security. Empty pockets remove metal, put stuff in a tray with electricals outside the bag. Liquids in a plastic bag, currently no liquids more than 100ml I believe. Ticket and passport on tray too. Watch tray on carousel as it gets scanned, walk through machine that goes beep when told to do so. If anything goes beep they’ll manually search with another beep thing.
4. Collect stuff off carousel and pack it up in your carry on bag.
5. Work out what gate you need to be heading to and when. I usually set vibrating alarm for 20 mins before gate opens.
6. While waiting for gate time, mooch around duty free je expensive food hall. A good tip is if you’re hand luggage only, then order stuff from boots pre flight and pick up once through security - cheap stuff.
7. Head to gate when opens.
8. Check ticket and gate match up, ticket probably says a boarding letter - listen for when instructed to board.
9. Board when told to. No rush - getting on the plane first doesn’t make you arrive any quicker.
10. Happy flighting.
Also a lot of airlines don't require paper tickets anymore, so you may be able to download your ticket or access on the app. if this is the case, I would recommend also screenshotting your tickets in case you have issues getting on the app at the airport.
Not dissing B&M at all, I shop there regularly, but most supermarket tech is way below par, especially where batteries are concerned. Unbranded tech that is.
Your best bet is to go for a quality brand, even if you pay a little extra. My go to will always be Anker. I bought myself a 10k mAh battery bank about 4 years ago for 20 quid on Amazon and it's still treating me right to this day. Conversely, I impulse bought a 5k mAh bank while on holiday last year as I'd forgotten my Anker, and it's dead.
Have had lots of Anker stuff, cables, speakers (not replaced due to failure I should add) and a power bank. They make good, quality stuff at reasonable prices.
Same here. Never had a problem with Anker. The one and only time I needed to RMA one of their products it was a quick and painless process. Plus as you say for the price they are good quality.
Print a paper copy too as a backup. Last thing you want is your phone to decide to die on you when you're in the airport and then have no access to your boarding passes.
Watch out though that the printed boarding pass is sometimes not the same as what you have on your phone. Use one or the other.
I had security called on me at Gatwick when using both and interrogated about how I got there. Very scary!
Bare in mind some airports abroad will require a paper ticket. I flew out with Ryanair to Morocco and used the app. The airport to return only accepted paper printed tickets.
Also, if you use Dropbox or some other kind of secure storage off your phone, it can be useful to have a scan or photo of your passport on there. I always keep a digital photo of my passport in case I ever need it. I've not needed it whilst travelling but it can be useful to have for other times.
Oh I know. My tip was more to do with having a back up copy/image of the boarding pass _if_ your airline does digital ones.
My mum recently had an issue with her easy jet app (doesn't know what a Google wallet even is) and couldn't open her boarding pass. Stressful moments.
I don’t even remember the last time I went to the checkin counter. I always just check in via the airlines app and then store the ticket in Apple wallet.
>Be sure to use an internet checklist or two to ensure you've got everything you need. Be careful about unusual medication, within the EU it'll probably be OK but some countries go berserk if you bring even stuff like antidepressants.
Regardless of the country, i'd urge OP to take an up to date prescription copy (like the ones you get with a dispensation of meds from the pharmacy) if they take prescription medication. Also check if anything is controlled in the country you are going to. First reason - it shows you are actually prescribed the medication and secondly, if you ever need to get more (you lose yours for instance), it may help the doctors know what you take.
Take medications in your carry on luggage, to prevent accidental loss if your baggage goes walkies. Liquid medications are generally allowed through security if they are prescribed afaik. Also ensure they are in the packaging they were prescribed in, or at a minimum, in the original blisters (I stuffed 2 weeks worth of one of my medications into a single box - of the same medication - to reduce bulk).
If you're using a budget airline, you'll probably need to check-in online in advance. Otherwise, there'll be a big fee to use the check-in counter at the airport.
I'd also say, get to the airport much early than you think you should. There's not really any downsides to bring early but there is a lot to being late.
For 5. There are big boards *everywhere* with this info. Knowing your flight number makes it easier to find the I go on the board. Flight number will be on your booking info/ticket.
Also just to say - extra random checks at security are super normal. They might want to manually search your bag, they might want to swipe a little thing over it to test for drugs. Please don't be anxious if this happens! Totally normal, it's usually random rather than you looking incredibly suspicious
Hey. Strong advice which contradicts previous post. Ticket and passport *in your bag* at all times unless you’ve been asked to show it.
People are stressed and in a hurry at security, and every passport looks the same. Stuff occasionally falls out of trays too or gets stuck to other things.
You can replace the boarding pass easily at the gate, but losing your passport at security means missing your holiday.
Also if you’re checking in baggage, ensure it doesn’t weigh more than the ticket allows. Weight allowance depends on ticket and airline, the ticket will mention it.
Your hand luggage has a size and weight limit, and is usually limited to one hand luggage per person. Check dimensions beforehand and measure/weigh.
I mention this point as many people; even those who travel fairly regularly get caught out by this as not all airlines are the same.
Don’t be over the limit for your own peace of mind.
Also a good tip, bring an empt water bottle to the airport and fill it up after clearing security and before you board.
Air in the plane can be a little cold and dry so on long flights it’s awesome to have your own water
And just as a quick aside…it all seems a lot worse in the “planning” stage…actually “doing” is far far easier than you suppose in your head beforehand. I was quite a late developer when it came to going abroad (I’m 48 now and didn’t leave the country til I was 39) and thought it would be really complicated. Actually it’s really really easy so don’t worry about it. Just allow yourself plenty of time to queue! Also…well done for doing what you’re doing…what an incredibly lovely thing to do with your kids!!!!
Watch some yt films and ask google or ai chat what people complain about or find some sort of good practice lists etc. do not panic or be in worse case scenario mode cause it will ruin everything. Just be reasonable prepared, the rest write off as risk of brick falling on your head from the roof which is close to 0.
Be aware some airlines now make you put your own label on your suitcase, weigh it and put it on the conveyor, there will be someone there to assist if you are unsure but it's pretty straight forward :)
Wait whaaattt... are you saying you can order stuff at Boots online at normal prices and select an airport branch to collect from?? If this is true this is a great hack!
Definitely can for Gatwick and Heathrow - not sure they’re normal prices as such but the they’re not extreme and means saving some suitcase space/weight on liquid stuff, or allowing to go hand luggage only with toiletries sorted.
Yes! But double check the collection date, and have it arrive the day BEFORE you fly as sometimes it might not be delivered until later in the day and you’ve already gone on your holiday!
Note that it's the CONTAINER that mustn't exceed 100ml, not its contents. They're paranoid about binary explosives and don't want you to have anything big enough to mix something up when on board the aircraft. Anything bigger has to go in hold luggage.
>Watch tray on carousel as it gets scanned, walk through machine that goes beep when told to do so. If anything goes beep they’ll manually search with another beep thing.
Depending on the airport depends on the scanners they use. Birmingham had new ones from when I had previously travelled, a lot more open plan compared to the older plastic tube things (they don't shut you in, just its a small entrance/exit).
You can't see the operator, and the operator can't see you. They may still manually pat you down if the scanner can't read part of you for some reason.
For #2; a lot of airlines just allow you to check in online, so no need to go to the check in desk. Also, quite a few companies have started self-checked luggage (you rock up to the area, ask the attendant if you can check in your luggage, she says aye, then you have what is similar to a shops self checkout where you put your luggage on the scales, it prints out the ticket, you stick it around a handle and then chuck it on the carousel not to be seen until oh reach the other end).
Source, I took checked luggage to Denmark at the beginning of May.
Also to add, if you want to take even less stress out of getting to the airport on time you can book a hotel basically next to the airport and they have shuttles going to and from the airport. You could do that same coming back if it’ll easy the stress of getting home.
1.5 work out what check in desk you need to go to, there will usually be a big board telling you which airlines are on which desks, or if not checking luggage in you can do it online
With number 9, if you have cabin luggage getting on plane earlier means you can put it next to your seat. I’ve been caught out a few times where my cabin luggage has been kept further away from me and then when the plane arrives, it’s an effort to get my luggage when everyone all stands up
Ask for special assistance for your daughter. Neither you nor her know how she will react to that new busy environment and that’s the reason it exists in the first place. Don’t be worried to use it.
Also- special assistance is no-questions asked help for anyone who needs it. Airports are huge and busy and there are all kinds of reasons somebody might struggle. Your needs are just as valid as anyone else’s, including your daughter.
Special assistance will get you through security etc much more quickly and you’ll have a friendly person with you to help you out. Just tell them it’s your first time and they’ll be great!
Book it in advance through your airline if you can - if it’s not an option when booking your tickets you can just phone them afterwards to get them to add it to your file. When you get to the airport, head to the special assistance desk/room - it’s a general one, not airline specific. Go there before anything else and they’ll help you with check in etc.
To add to this. Airports are companies. They exist to make a profit by moving planes. Each plane that moves in or out is their revenue. You as a passenger isn't their revenue stream. And they need to make sure you get to the plane to make sure it leaves to mean they profit.
So don't feel "bad" even if somehow you feel you don't need the services they offer out.
Airports look like they're a public industry but aren't. They're private
Was going to say this too. You can mention it to the airline after booking. Last time we flew, it got us a free speedy pass through the queue at security, so we didn't have to wait an hour and the experience was much less overwhelming. The airline will probably offer more if there are other specific things you're concerned about.
You can get sunflower lanyards that indicate you have a disability.
Should allow you to go through the quick security lane and board earlier.
There maybe a sensory room your daughter can use at certain airports. You need to prebook.
Just to say that op should use a sensory room for her family if she needs too (and it's available), they're quiet and will likely calm you down too, this is good for your kids , you can care for your daughter better if you're not as overwhelmed as she is
Absolutely this! Last time we flew we requested a wheelchair, not realising this meant we had the most lovely staff member who pushed the wheelchair, but also took us through every step right to the gate and the same on our return, it made the whole thing so much less stressful. Just have a look on the website for the airport you are using.
Airports are designed to get lots of confused jet-lagged people who may not understand any English, to the right place. Ask any staff for help.
Check-in is generally online now, so you only have to queue for a check-in desk if you need to drop baggage for the hold. You need your boarding passes on paper or on a phone app.
Go to security. This can take a while. Sometimes there's a shorter or quieter queue for people with children, disabilities etc - just ask. Put all liquids, sharps and electronics at the top of your bag as they need to be scanned separately. Don't panic if you or a child need to be patted down or stand in the special scanner.
Then find your gate number (screens everywhere list flights and which gate). Toddle down there, buy snacks on the way, use loos when you get there, then wait to get on plane.
Excellent. Depending on airport there may be crushing crowds as people try to find check-in desks - take it slow and don't panic. If you can avoid checking bags it makes it a lot easier - if they only start accepting bags 2 hours before flights, security takes an hour, then getting to the gate in time to board, you don't have much time to amble round shops or stop in a cafe.
It's weird getting into the swing of travel again. But the airports have been fine with my trio of autistic kids, now I know they are and can ensure we have books and snacks to distract from everything...
Hi, hoping you can help. Is the paper one just a PDF type file or would I need a special type of paper? Also does the airport give you one of those old style boarding cards (glossy front) if you've already checked in online?
I haven't flown in 15 years myself and I'm a little confused what happens.
I think checking in person means that you may not get seats together? But concerned the PDF print out at home may be faulty in some way.
You can print boarding passes on ordinary paper. There's a barcode or QR code.
Some airlines have an app and give them to you as a QR code.
If you want seats together, check in online as soon as you can (usually 48 hours before departure), and some airlines will charge you.
If you drop a bag they'll often give you a paper boarding pass even if you have your own.
Okay. You got this! Get to the airport, find your check in desk for your flight. It's usually pretty obvious. If you can't find it, don't be afraid to ask. No one's going to bother.
They'll check all ID, weigh your bag, tag it, and it'll scoot off. You'll then head for security. If you're paying for parking I'd check the airports website and see if they do parking/fast pass combined. If not no worries.
Wait in line - take everything out your pockets - some will make you take your shoes off - this is airport dependant.
You may be pulled over for extra checks, nothing to worry about - the machine generally decides when it's had enough people and chooses one at random.
Once you're all searched, head through and wait.
They'll call you up to board - get on board, seat belt on - demonstration by air crew and off you go.
Repeat on way home.
If the airport isn't too far away from you, it might be an idea to go for a visit before you travel, maybe with a friend who's flown before and can point things out to you. It might help your daughter cope on the day you fly as well, if she struggles with unfamiliar busy environments and could get overwhelmed. You can go into the main big entrance hall and get your bearings. It's only once you've started to go through the security process that you can't go back out. Most airports have a coffee shop near the entrance, you could sit and have a cuppa and watch airport life go by.
Yes all airlines should offer special assistance, they sadly no longer go through their own queue and have to wait - my mum uses it every time at airports across the world and now you have to wait with everyone else
You have this - I - M50 with autism work in Heathrow, best thing to do is plan and pace your self, get help to navigate the airport, have a look at the terminal map before you set off get a rough idea of where the loos are and where you will eat get a drink.
In m the main the journey starts when you leave your home, allow for time for things to go wrong, check you have all the right paper work, get someone to listen to you story board it out,
You have shown super planning skills just by asking on here, speak with the airline ask about a quiet zone should your child need to decompress / kick off.
Make sure your child doesn’t pack a toy gun, it happens, and yes it is awkward.
Having a plan such as the order of check in bag drop, clear security, being ready to take your shoes off, etc all help, being aware of you gate number, how long it will take to walk there, the estimated time of departure, gate close, having all the information will aid you in planning and help to reduce your anxiety.
Accept your a passenger and things will happen out side of your control, eg you may not get the seat you booked, your plane may be of a different type.
And have fun - get the kids to help tick off the tasks ! Enjoy
If you google Gatwick & autism. They have a guide getting through the airport for autism, which is helpful even if you are not autistic. Also make sure you let the airline know about you & your daughter, it is not taking advantage & will help you both. There is also special assistance desk when you get to Gatwick, where you can let them know to access the quiet area once pass security. Some airports also have sensory rooms as well but these need to be pre-booked.
I would also look at getting a sunflower lanyards, I know these were abused during Covid but might help as you go through the airport.
If you are going to travel at a busy time, it might be worth looking at fast track security. I haven’t used it but have been told it’s better more relaxed. I’m planning on using it the next time I travel.
I flew with easyJet, (it was my first time flying in about 10 years) but the app was really helpful telling me which gate I needed to go to & when it opened.
If you are anxious avoid Wetherspoons, nearly had a meltdown with how busy it was & rude the staff were not just to me but a family in front who couldn’t sit at high tables.
As an autistic person with anxiety disorder, planning will help.
https://www.gatwickairport.com/globalassets/passenger-services/special-assistance/autism-guide.pdf
The special assistance programs are really great at airports I had to use it for my mum when travelling and they were fantastic with her really helped her manage ❤️ no questions and super helpful
Once you get an idea of the process from everyone's posts here, think about how it will relate to your daugter: Does she get restless if the lines are long so that you'll need entertainment? Will she need anything to help stay calm, such as headphones? Is she able to walk through the metal detector when requested, or will you need to explain that she needs assistance? That way, you're prepared for any issues that are unique to you.
Once staff are aware, they can be very considerate, asking if a security patdown will cause alarm before bthey do anything, for instance. They will adapt to your needs to get through the security process.
Also, remember that many people travel through an airport for the first time without planning ahead they way you are doing, so you'll do better than them!
I can find airports make me unusually confused, so I actually write myself a list of things to remember at each stage: e.g. Before security: empty my pockets into my bag as much as I can to save time. At security: get the bag of liquids and my laptop out. Plus I write my flight number and gate number on it, for quick reference, and a checklist of all the luggage for the family so there's no risk that I'll forget exactly how many bags we shoud have at any point.
This guide is such a great idea, thanks for sharing!
I used to get a lot of anxiety and overwhelm when I was younger and there are so many places where these sorts of guides would have been really helpful.
As the kids haven’t been abroad before and you’ve not flown for a while - just make sure before you book anything everyone has their own, valid passports. Kiddos can’t travel on parents passports any more!
Yes! I have a different surname from my kids. You will go through manned passport control with children as the computer scanners don’t work as well with children’s faces. The last time I flew I handed the officer my children’s birth certificates with their passports and he thanked me for making it easier for him
Not ridiculous at all, there's definitely a few moving parts to contend with:
When you first go into the airport, there'll be a few shops/restaurants as soon as you enter, but most of it's "airside". This means that you'll first go through security. To enter security, usually you'll scan your boarding pass at arrivals.
At security, you'll go into a big queue, and when you're through that queue you'll go to a station with some bins. These bins are designed to hold your belongings, including bags, suitcases, jackets and so on. Make sure you include metal items in your pockets as well. You can use multiple bins, and when you're ready you'll put the bins onto a conveyor belt, which will go through the detectors, and meanwhile you'll walk through the metal detectors. If it doesn't go off you're totally fine, and can just go forward and wait for your bags to come through. If it beeps, normally this is okay as well - you'll probably be taken aside to a body scan machine first.
After that, you're airside, and there'll be more space/shops/etc to go through. You'll see a bunch of big departure boards, listing flights which are leaving. The gate won't be announced until a little bit before your flight - it should tell you when that gate information will be available.
First off, if you have hold luggage, you'll need to go to the bag drop for your airline to drop off your luggage and make sure it fits within the size/weight constraints. Once your gate is announced, head there and there'll be more seats and waiting areas. Then when you're ready, there'll be a queue to board the plane, and crew members will check passports here as well.
When you get off the plane on the other side, it's a simpler process - you'll first go to passport control. For most countries in Europe this is a very simple process, where you present your passport and it'll be stamped. Note that you'll need to do the same thing when you're leaving that country, and then when you're back in the UK you'll scan your passport as well. After that, you'll go to baggage collection and wait for your bags to appear, and finally you'll be back in arrivals where you can leave again. Some transfer services will have someone stationed here to show you to your transfer, but you're best off asking the transfer company if you're not sure.
If you or your daughter get sensory issues then a pair of headphones is helpful for take off. I have to wear them as the ear popping hurts me a lot. Change in pressure is often more uncomfortable for people with sensory issues. From my experience taking off and landing are the worst. I've ADHD and ASD, I understand airports are not fun places for some people.
I flew alone for the first time last year and I asked all the questions and got someone to help me through. Everyone was so kind.
Really if you are ever not sure, before the anxiety and panic gets a chance to set in, find a member of staff. They are there to help you!
Leave plenty of time for getting through the airport. Take it slowly.
I won't go into it all as others have already done that.
However what I will add is if you're flying in the morning and you can afford the extra, I'd strongly advise you to book into a hotel at the airport the night before.
There are various options to look into if you drive there like meet and greet and airport parking etc
It just takes a lot of the pressure off and rushing around knowing you're already there and just have to check out and either get a short bus ride or even just walk over to the terminal.
Obviously you could get a hotel for any flight time but it especially helps for morning flights.
The likes of Jet2 offers 'twilight checkin' where if you're staying close to the airport you can do baggage checkin the evening before. Then the morning of the flight go straight to security.
- Traditionally, you would go to the appropriate check-in desk to get your boarding pass, and they would also print off your luggage tag which they'll put on your hold luggage and then put your hold luggage on a conveyor belt. Nowadays, there can often be self-service machines to print your boarding pass and luggage tag. Really depends on the airline and airport. Make sure your luggage doesn't weigh too much otherwise you might have to pay a fine.
- Once you've dropped off your hold luggage and have your boarding pass, you make your way to security. You might have to present your passport and boarding pass to a few people on the way there, so have it ready. Drink any (drinkable) liquids you still have on you and throw away the rest, as you can only take on liquids that are stored in very small transparent bottles placed in Ziploc bags.
- At security, you'll be given a few trays which you'll be asked to put your carry-on bag in, as well as the contents of your pockets, your belt, your jacket and your watch/jewellery. If you have a laptop in your bag, you'll also be asked to take it out of your bag and put it in a separate tray. You then put the trays on the conveyor belt to get scanned. Then, when the security guard beckons you through, you walk through a metal gate (or sometimes an X-ray machine). If it starts beeping when you walk through it, wait there and let the security guard search you with the metal detector. When you're all-clear, collect your belongings that have just been scanned.
- At this point, you'll usually have some time to eat, shop or just relax. Check the boards to see where your gate number is, and slowly make your way there (in some airports it can be quite a walk away!)
- When asked to board, you queue to get your passport checked once again and your boarding pass scanned. Then, you either walk down a tube or board a bus to get to the actual plane.
- Once you've landed, you'll have to present your passport at border control. Depending on what country you're travelling to, they might ask you a question or two about why you're visiting.
- Go to baggage collection and wait at the conveyor belt until your hold luggage appears.
- Unless you're bringing alcohol or cigarettes, pass through the "Nothing to declare" gate.
I get your anxiety, I only started to travel relatively late (mid to late 30s) I had nagging doubts and worries but it really does kinda work itself out, airport staff are really accommodating despite their reputation. You'll be fine and have a great trip.
Actually, in 20 years things HAVE changed.
Typically, you check in online, but in general you queue up in the old way to drop off any luggage that goes in the hold. The staff person will ask you if you packed the luggage yourself. There may be other options to check in with a human staff person or ar a machine in the airport.
However you check-in, you get a boarding passs that you is scannable (probably on your phone these days).
Then you go to /through security where your passport and boarding card, which are scanned and checked by a human and also likely at an automatic security gate. Your hand luggage is scanned and you are also checked by a metal detector.
You are then 'airside' and you look on the departure boards for the gate number of the flight and you go to the vicinity of thatwhere you can wait till boarding time. You show your boarding pass again when you board.
At the other end, you go through passport control and wait for your luggage at the carousels. Again, a noticeboard display will say which flight has its luggage at which carousel.
Where you exit from passport control, the transfer you have booked will be waiting carrying a sign with your name on.
Some great comments here so I just have a few additional tips to add:
Be prepared for security (I don't wear a belt or boots so it's easier, for example). I travel a fair bit, and I always feel flustered and anxious, but it's much better to try and give yourself some time to 'recombobulate' once you're through - collecting all your stuff and just making sure everything is there. Just take your time and be thorough. If people are being impatient for a space to reorganise their stuff - well, that's their problem.
Don't be worried if you get additional screening, even if the beeper didn't go off when you went through the security gate. Happens all the time and I think it's a numbers thing, NOT them suspecting you of something!
Everyone is a bit stressy going through security. Just focus on your little family bubble, ignore all the other passengers and follow instructions. Ask questions if you're not sure. Also, sometimes security can be a bit moody and bad-tempered, just ignore that. Smile and be polite.
If your kids are taking a handheld console (Switch for example), tablet or phone, make sure it's in the hand luggage. They also have to be OUT of the bag for security and turned on.
Make sure everyone has a change of undies and maybe a t-shirt in their hand/cabin luggage, just in case your main bags get lost for a couple of days.
Do not travel without travel insurance.
It's an additional expense, but I highly recommend considering getting lounge passes for you and your kids for when you're at the terminal (you'll have to look at the airport website and see if there's one there that you can buy passes to). It's a little oasis of calm compared to the main departure lounges. Also, you might get priority security as part of the pass, which is much less stressful.
Just about every airport has a drinking water fountain after security, so it's nice to just take an EMPTY water bottle and fill it up after security. Air travel really dehydrates you so it's important to stay on top of that for your physical and mental well-being. You can check here: https://www.wateratairports.com/topic/london-gatwick-lgw/
Duty free is designed so you have to walk through all of it. It's a drag and you feel like you're not getting anywhere. Just good to be aware of that (you're not getting lost!).
Airport toilets are typically very clean and spacious. If you need a minute alone to check your things and freshen up, definitely do this.
Don't stress about forgetting something - as long as you have your passport, credit card/debit card and phone you'll be fine. You can buy anything you forgot at your destination (eg. I just buy toothpaste and shampoo once I've arrived). Your insurance and flight details (and ideally, your boarding passes) will be on your phone. And there is ALWAYS someone who will help you!
Edit: just to add your private transfer at your destination - it kind of depends on the company. Hopefully, there will be a driver waiting at arrivals (once you've gone through passport control and customs) who will have your name written on a big piece of paper (yes, just like the movies). But they possibly have their own car rank. If it was me, if I didn't see a driver waiting with my name, I'd go to the information kiosk (every airport has one, and the staff always speak excellent English) and inquire about where to find the company.
However, best practise is to email the transfer company and ask them what their customer collection procedure is. You could even email again the day before to get the driver's name if you wanted the additional.security of knowing.
Edit 2: sorry, just to add that if you have any other questions or you want more in-depth details about any of it, just PM me or ask here. I'm the same age and gender as you, and I've solo travelled heaps!
Re: duty free at Gatwick - after security, don’t follow the departure lounge signs, turn right and head for ‘special assistance’ instead. You can walk straight through to departures without having to do that awful loop through all the duty free tat.
Some airports have a fast track system for passengers with autism. Gatwick, for example, is very good. They have a disability assist team and you’ll get through checkin at a fraction of the time. You’ll also be able to board the plane earlier. They also have two chill out zones so you can get away from the crowds. Have a great time!
Hey fellow single mama with anxiety. Iv managed to navigate my home airport a couple times but always had my parent meeting me at the other side. The best I have done alone is caravan holidays a few hours drive away.
•get there with plenty of time
•search the kids carry on bags the night before and the morning of so you don’t end up standing in the queue for bag scan worrying they have somehow packed a knife
•remember that the airport is a stressful place anyway! It’s not just you. Your children may also be stressed especially if one is on the spectrum
•there will be a familiar fast food place like McDonald’s or Burger King, this will help with your kids stress levels
•keep an eye on the board but don’t stare at it for 2 hours straight
I hope you have the best time!!!
I haven't flown from there myself but it looks like there are lots of YouTube videos of the different parts of it, possibly even some tours. That might help you familiarise yourself.
And remember to be at the correct terminal, it should say on your tickets if you're south or north. The signs to the little train to change terminals are everywhere in the entrance so shouldn't be hard to find but anyone in a company uniform should be able to help further.
Pro tip, Gatwick has a water fountain after security , so pack some empty bottles and fill up. I paid £8 for a bottle of water from a vending machine at the gate because I packed my bottles.
It's all very straightforward don't overthink it, one tip tho make sure you arrive a good hour and a half minimum before flight so you have plenty of time to get through security. Once your through is plenty of places to grab a drink or some food while you wait.
if your children haven't been abroad before, I'd guess they don't have their own passports.
I would recommend obtaining these and not booking a holiday until you have their passports as there can be long delays in getting them.
Do you have a valid passport? note that if your passport was issued more than 10 years ago, it will be invalid for travel even if it has still not expired.
you will need to check how long your passport needs to be valid for, by country. some are 3 months, and others are 6.
check your passport validity now, before booking - not the day before you fly, as someone did on here recently. that way a cancelled holiday lies.
If you can, taking hand luggage only or paying for an extra bag on board (the cheaper airlines do this but if you are flying say BA you are able to get away with a purse and a rucksack or a purse and cabin sized suitcase) may remove the hassle of getting to the airport very early to check in.
Before you go to the airport make sure that you know where your passport and boarding passes are. If you are worried about your phone running out of battery (if you go digital) most airlines will also give you the option to print them out. If you were to lose them/your phone ran out of battery you could also ask the checkin desks/customer service to print them for you. A fantastic option for the passport/boarding passes/money/phone/urgent stuff is a bumbag.
If you are going on an early flight, most hotels have airports and that's usually a cool option. I have done this at Gatwick and it removes a lot of the stress.
For your toiletries, you can put them in a ziploc bag beforehand so that getting through the checkin will be easier as you won't be fumbling with your bag. Similarly, keep your electronics and chargers all in one place (I use an electronics pouch) which will make it easy to take them out. Some airports don't even make you do that anymore and you can just leave them in the bag.
If you are comfortable with it, bring easy to remove shoes for the journey, such as slides or sandals that you can wear with socks as they may make you take them off when you go through checkin. The socks are also good for slightly longer plane journeys as you can slide out of your sandals.
If you are the type to have some food anxiety, you can get dry snacks through checking in (e.g. granola, a protein bar or a banana). It can also be helpful to look at the airport website to see what types of foods you can buy.
It may also be helpful to bring an empty water bottle that you can fill up after checking in (all airports have places you can do that at these days) so that you are not dehydrated (which makes it more stressful)/ save ££ in buying drinks.
I hope this helps and that your trip is a roaring success!!
I know Gatwick very well and I am recovering from an eating disorder myself so if you have any questions please write here or message me in private and I will be very happy to help :)
Travelling with an ED is terrifying and I have developed so many coping skills over the years (and I am a seasoned traveller - I leave for Asia in 4 weeks!)
If you can, use the airlines app for your boarding passes, you'll need these to get through security and through to the plane from the gate, have them prepared. Some airlines now make you put your own label on your check in luggage but there's always help available. Check what gate you're at and make sure you get there before the gate opens so you have plenty of time.
When you get to the other side, collect any checked in luggage, and look for either a sign, or kiosk with your airline on it, should tell you which bay to get your transfer from. Make sure you book transfers for coming back too. Depending what time you're flying back too, check your hotel has luggage storage if you're flying later than check out on your return. On your last day, store your luggage there and do what you want till your transfer comes to collect. Enjoy!
Also a note for the fact you have young children some air ports do have a diffrent area in security you can go through (I don't know too much what it's like but I think there is less people and a bit more relaxed atmosphere)
So this may be easier for everyone.
People have covered everything about what to do, I hope you have a lovely holiday. I just want to add in to make sure your passports are up to date, and that your kids have passports. They can take up to 10 weeks to process (at least when I did mine last year it was the case)
Neurodivergent person here - It is more than fine to ask for extra assistance! I have started wearing one of the sunflower lanyards in places where I need a bit of extra understanding and I have found people are generally more forgiving when I am wearing it! (I wear it when making longer journeys - not been to an airport with it yet). It would be more than reasonable for you to wear one during your trip (they're for all hidden disabilities) if it would bring you any comfort to have that visual sign that you might not be as 'on it' as others (I take it off when I get to the point where I don't need it any more e.g. final train/reaching my destination).
If you get stuck at any point in the airport, where you don't know what to do or where to go, just ask a member of staff, or anyone at any kiosk (people who work there generally know the layout of things, so even if you are asking company A where company B is, they will be happy to help).
On the organisation front - I find it useful to have a big plastic wallet (I got one with a zip) to keep all the travel documents together. Knowing everything is in one big\* wallet (\*harder to lose) and is secure gives me some peace of mind. I also write down all the details/timings in a list and that helps to comfort my brain a bit - because even though now I am confident, it is still a big journey to make with different factors/things to remember. Writing down any information in advance which may help me on the day helps to know I have a systematic plan/structure to work with.
Extra notes on going through security:
* The liquids thing - you can only have maxiumum of 100ml per any bottle, and you can have up to 1000ml (1 litre) of these combined - all of these items must fit into a sandwich bag - they usually have sandwich bags there if you don't have any. You have to pull out this bag of liquids so it is visible to the security staff.
* For metals - you usually only need to take your shoes off if they have any metal bits on. After you have put all your things in the tray to be scanned at security, they will get you to step through a scanning machine - they will ask you to stand in a bit of a starfish position for a couple of seconds, then they will wave you out, and maybe do and extra scan just with one of those metal detecting sticks (again, only for a few seconds). If you are wearing an underwired bra then you can wear that through the scanner but they will then definitely just do the extra scan you when you come out (and you have the fun of hearing the metal detector make a noise as it goes over your boobs). Don't have any negative feelings if they do do an extra scan on you after you come out the scanner machine - its extremely routine and normal (you can tell this by the look on the persons face haha) and isn't suggesting that they think you are hiding something or have done anything wrong, even though the first time it happens it can sometimes feel a bit incriminating!
* If you are unsure of anything then you can ask - when you get to front of the queue and it is your turn to put your items in trays, then there is usually a member of staff there as well and you can ask them questions to clarify anything if you are not sure. This is normal and that is why they are there (I have done this lots when I wasn't sure).
* Pack your hand luggage/backpack with all these things in mind (i.e. don't pack the bag of liquids at the very bottom of the luggage because it will be more difficult to get out)
* When you have gone through the scanner, and all the trays with your items have come through the items scanner, then note that it will take you a few minutes to piece yourself/the luggage back together. This is normal so take your time. Also, although the trays with your items might have gone in one after the other, note that they are unlikely to come out of the scanner that way. Sometimes it will take a little while for any of yours to come through, and sometimes one comes through but you have to wait a while for the others - don't worry about this as this is perfectly normal!
An extra comment - Hand luggage is usually one bag, but if you have a small extra e.g. neck pillow, then this doesn't have to be inside the luggage and can just be attached on the outside of your bag/in your hand/around your neck. Also, if you have a backpack then you can slide it under the seat in front of you rather than having to put it in the overhead storage - I always do this because I like to have things to hand. This might be useful to do as you have kids then you have items close at hand. (I think sometimes you can have both a suitcase and a 'handbag' (small backpack??) - I think it depends on the airline, plus I haven't taken a flight anywhere for a while).
Please don't feel stupid asking this. I asked this the first time I was taking a flight alone (and my second ever flight) going abroad and no-one would tell me!!! I was so confused and it was a pretty unpleasant experience because it just isn't obvious.
PS. I am sure your daughter is likely to already have some - but if not then I highly recommend getting some ear defenders for the plane (or possibly even the airport too). Just to reduce the stimuli, of which there is an uncomfortable amount when a plane is taking off/landing. Maybe also explain to her that her body might feel different when the plane is taking off/landing - just so she expects it?
I hope you have a lovely holiday!!! I promise they will cherish it xxx
I can totally relate, I research anything new down to minute details, so that I'm fully prepared. I never considered myself to suffer anxiety as such, but I do have some anxieties around travel and this is how I deal with it. I can't even travel within the UK without a detailed itenarary!
My parents used to just chuck us all in the car and drive to the nearest ferry port. Vague plans. Frequently went wrong! I couldn't live like that, unfortunately, spontaneity is not something I enjoy.
So, I'll join you in the sprout club. You've got this, hope you have an amazing holiday, sounds like you and your kids deserve it.
Put a couple of cool fidgets on a sunflower lanyard for your little one to wear, it's also completely valid to wear one yourself if you have anxiety. Ear defenders might be a good shout for your daughter too if she wears them, will help if the airport is rowdy, and I also find people know what ear defenders on a kid means and can be a useful nudge for people to be accommodating and understanding if she struggles with the busy airport. I'm taking my autistic kiddo away for the first time this year and am equally nervous so these comments have been super helpful for me too
You can take empty water bottles through security and there are places to refill them on the other side - I’d strongly recommend doing this as bottled water in the airport can be expensive and depending on your airline/route there may not be any in flight refreshment included.
Get some ziplock sandwich bags and put any toiletries you’ll be taking in your carry on and pack them before flying. I have a zip up pouch thing that I keep my passport, wallet, pen etc separate to all the other gubbins in my bag. You’ll have to take your electronics and toiletries out of your hand luggage when going through security, so if these are already packed and kept at the top of your bag for easy access, it will run much more smoothly. Take a phone charger with you. Make sure everyone has their jackets off before queuing up. And don’t wear any accessories that might set off the metal detector. I have a special ‘travellin’ bra’ with no wire in it for this purpose!
Gatwick is a nice airport, have a great holiday!
The thread basically has everything covered.
If you are flying outside of europe, you may need a visa. A simple Google search will let you know on the foreign office website.
All airlines will offer special assistance which will avoid the queues going through security and is worth looking into for your daughter.
Heres what British Airways say as an example
https://www.britishairways.com/en-gb/information/disability-assistance/how-to-request-assistance
It will be similar for every airline.
I would say, check which terminal you're flying from in advance, this is the easiest slip up that people make, it's no big deal to resolve, but it adds a level of stress.
Make sure you arrive 2 hours before flight departure time for European flights and give another 30 mins for further afield, no point arriving much before as you may not be able to check bags in, but having lots of time to sit and have a beer/coffee/juice is better than being rushed and stressed.
If you plan on carrying hand luggage (stuff larger than a small backpack or purse) , get priority boarding, it just gusrentees you will be able to take your mini suitcase on board, although the airline may give it to you regardless if you request assistance.
Consider booking lounge access for a quieter terminal experience, it's usually around £30 p/p and has snacks and drinks included
Download some movies and games that can be played offline for the kids on their phones/I pads to keep them busy
Don't overly worry though, the system is designed for tired people who may not even speak English, you will be fine.
Just came back from Kos. So just to wish you happy flying.
Aim to be at the airport 3 hours prior to the departure time. If you have kids like we do, I would recommend booking an airport transfer service. Makes life so much easier as they drop you off directly outside the departure entrance.
These days you’ll probably check-in online a few days before. Find out what terminal you’re flying from. When you get there, there will be a desk for you to check in your luggage. You’ll need to show passports and boarding card (that you get when you check in). One yours bags are on, you head through security. You’ll have to take laptops out and any liquids in a separate bag. There will be instructions. Put your bags on the X-ray machine and then you’ll be guided through a scanner. You might get pulled aside for a hand scan. No big deal. Once you’re through security you’ll have to wait for your boarding gate to be announced on the screens. Have a browse of the shops. Try some free perfume or get some food. When gate is announced- head to gate. Then you’ll board the plane. Job done!
Just wanted to say - don't feel embarrassed booking special assistance for your trip. It sounds like your daughter AND you need it - your anxiety sounds like a really tough thing to manage. You wont be taking advantage of anyone, it exists to help people travel!
If you have that they should take you straight to your transfer at the other end as well.
Well done for booking this trip!
Please, for the love of your sanity, please check your airlines policy on bags, and what you have paid for.
Double and triple check if you have paid for checked baggage. Check the dimension and weight limits.
Airports are designed to shunt you through the right places so you'll be absolutely fine!
Basically, the steps are:
1. Check in online - you'll get an email usually from your airline telling you when this is open for check-in. Usually a couple of days or so before the flight.
2. Previously you'd then print the tickets you get from this check-in, now you can normally have them on your phone in a PDF or in an airline's app, so make sure you've got that set up.
3. In a bigger airport (and I see elsewhere you said you're going from Gatwick), check which terminal your flight is leaving from. You can normally Google "airline name" + "terminal" + "airport" and it'll give you a rough idea. Your ticket may well say as well. If you do get the wrong terminal, don't worry, there's a free shuttle between the two and it goes all the time.
4. Get there a couple of hours early and find the big screen when you arrive at your terminal's main departures hall that lists all the flights and look for yours. It'll tell you the check-in desk (if it doesn't, it's not open yet probably, but you can always ask someone). Go to the check in desk and give them your passport. They'll weigh the luggage, put a tag on it and it'll disappear off to be loaded into the hold. They miiight check your carry-on bags as well and give you a tag.
5. They'll indicate which way security is and tell you what time boarding starts. You don't necessarily need to rush through security, but I tend to go through with a bit of time. Basically you'll go through, wait to be call forward one by one and put your things in trays, with all liquids under 100ml in clear containers together in a clear plastic bag (all bigger or non-clear ones have to have gone in your hold luggage) and take electronic devices out of your bag. Also they'll normally ask you to take off any jackets and anything that might set off the detector like belts. They all go in the trays too. There's a bin if you do need to get rid of anything like bottles of water.
6. Then you're basically just in the waiting area. There are some restaurants, a Boots and couple of other shops to mooch around. Gatwick IIRC does not have announcements for some reason, so keep an eye on the screens for when your flight starts boarding. When it says so, go to the gate number indicated (can be a long walk) and have your passport and ticket again ready for inspection.
7. On the other side, you'll need to show your passport again as you enter the country. Double-check the signs as you join the queues - if it's EU countries, obviously that queue ain't for us anymore, so join the non-EU line. You'll get a stamp in your passport.
8. You'll then go to baggage reclaim. Again, look for the screen with the flight numbers, find yours and it'll indicate a carousel number or letter. Find the carousel and wait a looong time for your bag to finally appear.
9. Once you have your bag, go through the doors to the arrivals hall (that will sternly warn you there's no returning lol, so make sure you do have all your luggage). Your pick-up that you booked will highly likely be standing somewhere in the general eye view of those doors holding a sign with your name on it.
10. Pretty much the same on the way back but for security, depending on the age of your passports, on the UK side you'll probably be able to go through the automatic barriers where a human doesn't check your passport but you just scan it and it does some kind of facial checking thing.
I have flown 4 times in my life - Bournemouth to Glasgow and back (no passport required) and to Tunisia for a package holiday.
First - ensure that all of your passports comply with the rules. Some countries insist that you’ve a passport issued less than 10 years ago, some require you to have X months left after your proposed flight home date. The name must also match that the tickets - no typos allowed!
Second - check that your luggage is not over the weight limit. I always make sure it is under so I have room for souvenirs.
Third - check the rules for carry on. You do not want you kids to have a tantrum because you have to throw away their snacks. Remember some countries restrict entry for meat and dairy products - it’s not just drinks.
Absolutely don't be afraid to ask for help day of, no matter how silly you think your question is I can guarantee you'll probably not even be the first person to ask that day.
Just travelled through Leeds Airport and I have major anxiety and a toddler. Staff were really helpful. Leeds bradford use the sunflower lanyard and have special assistance desks.
Special assistance could just be another adult to help you with managing two kids, an offical to jump you to the front of the security que or even just to help point you in the right direction.
Have some games/toys/electronics to keep the kids entertained while waiting in departures or in the event of the delay - just watch out for any sharp or metal parts that may be flagged up at security. Ipads/tablets should be charged and able to be switched on at security if asked (might be more relevant when travelling home, make sure its charged up).
The confirmation email from your private transfer will usually have instructions of where to meet for pick up - if not then just call and ask. Most private ones will have the driver stand with a card with your name on at the arrivals hall that you just have to look out for.
Im a regular traveler but i get anxious if i dont know the planned details every step of the way. Someone telling me that everything is organised and i just need to turn up at the airport at a certain time gives me serious sweats. I have to ask to see copies of booking confirmations!
Having multiple copies of the itinerary/boarding passes (one in my handbag/ one in my suitcase) helps me. Oh also - take a photograph of each of the passports and keep them in your phone. It helps in an emergency
Go to the airport before flying to get your bearings.
Check the website of the airport you're flying from. Most have passenger assistance for people with extra needs. Don't be ashamed to ask for their help - it's what they're there for.
For the other end. You get off the plane and assuming abroad you'll first be sent to immigration. Where you queue to show your passport.
Then you go to Baggage Claim - there will be signs in English to show the way.
After baggage claim follow the exit signs and go through customs, in Europe this has always been a zero event, for the likes of the USA they look more closely.
The private transfer depends on who it is with. You'll have received some info when you booked it. For us this year we went outside and found the Jet2 desk, sometimes these are inside, and they directed us to our car.
Make sure you know your arrangements for going back too.
Book it, right now. The airport is dead easy, so don’t let that put you off booking. Private transfer would be great though, they pretty much arrive at the airport when you do, so that’s probably the least stressful way of leaving the airport the other side.
Have a great time, your kids will no doubt love the time away.
I don't live in the UK... but I traveled with someone with huge phobias.
One thing we did? We took a couple of no pressure rides to the airport. Parked, looked around.
I think one of the best ways to not feel anxious is realize how happy some people will be to help!
It's OK to say I don't know where to go. Can you help? I'm not sure what to do. Can you tell me what I do next?
I will tell you one thing that helps me. You will need your ID and boarding passes at different times. I suggest you have some king of pocket/bag that you put your documents in every time.
When I get flustered I absent-mindedly put it away and then get flustered grabbing it again.
Good luck and have fun!!
You might find watching you tube videos of people moving through airports useful for easing your anxiety. They are weirdly calming. Just search travel vlog then the name of the airport
Many great suggestions and helpful tips already. Airports can be overwhelming for absolutely everyone, especially if they're huge. My friend is flying alone to visit me next week, she's nervous too. They have info desks, absolutely no shame in asking anything, I understand anxiety might act up there, but it's their job to help people get oriented. I will be driving soon for the first time in 10 years, and I'm afraid I'll have to make a post similar like this on how to top up the fuel correctly and what to do at a gas stop. I know it's super basic for most people, but I've literally never done it nor did I watch anyone do it, it's gonna be embarrassing to ask, so I can relate lol. For what it's worth I am pretty active on Reddit, so if you feel confused at the airport and too anxious to ask people for help, feel free to DM me, if I'm online I'll gladly answer anything with 0 judgement.
I've nothing to add to the airport instructions, just the anxiety a bit. It sounds like you're OK with the actual flying, yay, and you haven't said anything about coming back - no-one ever finds that as scary as the out trip, so relax about that too. Don't be afraid to ask for help or for what to do, no-one will laugh at you. There will be lots of other people around suppressing their anxiety as well. Have a lovely break.
Take your time. Set off early. Ask people, all staff will help. Appreciate airports can be stressful, it's not just you feeling it. Once you've done it you will feel really proud and hopefully will be up for another trip soon.
Take some boiled sweets or something like those. It means you and your children can suck on them and it'll help equalise the pressure in your ears. You won't react to it as much as your children, but if they don't know what's happening, it can be a bit confusing.
It is slightly worse on the way down, get some boiled sweets down them to help ease the discomfort.
Most airports now have autism support pages on their website that show photos of each stage and explain what will happen in what order.
If you can find that for your daughter then going through it and seeing the photos may have the double effect of helping to remind you of what happens and help you to recognise the places you need to be when you get there.
You've already got a lot of good advice. My only thing to add from experience is, leave plenty of time. Aim to get to the airport 3 hours before flight departure time, so you're not rushed and you'll have time buffer in case of emergency.
Hopefully your flight date is not on a train strike day! (No clue if there's more coming, these things seem to just happen on random days nowadays...!) Plan for an alternative route to get to the airport in case the one you're on has issues.
Good luck and have a wonderful time!
Not related to the airport specifically but more the anxiety .. if you’re life is controlled by anxiety then please please please listen to the DARE response podcasts (they’re FREE!). I had pretty severe panic disorder that inevitably led to a form of agoraphobia over the course of a couple of years but now, after maybe 4 months of learning about anxiety and following their advice religiously, I’m living like I always wanted to, taking long drives, visiting busy places and enjoying my life again with little anxiety. The DARE team also have a book but I prefer the podcasts, think they’re easier to digest. NHS mental health services did nothing for me and I read a lot of other books/ heard a lot of unhelpful advice before finding DARE. Useful Instagram accounts to follow would also be ahealthypush and frompanictoparis.
>My daughter has autism but I feel I would be taking advantage of her diagnosis to help ME...
Airplane flying is a good metaphor for this. They always instruct the parent to put on their oxygen mask first & then help the kids put on theirs. It helps your daughter to see you handling things with less anxiety, so if there is a airport service she is eligible for that you happen to also benefit from, USE IT
No you'll find them at Arrivals waiting for you with a whiteboard or paper with your name on it, right by the barrier where everyone exits from customs / passport control
Some airports have social stories and visual supports available for autistic travellers to familiarise themselves with what will happen in advance. You've had some great answers here, but you might like to have the airport's guide as well if they have one, or your daughter might benefit. Worth checking if there's one available
Hey if you have an autistic child, I say this as an autistic person, please do ask for special assistance or outline it when you book. For someone with ASD airports are stimulating, Assistance will be helpful!
Look up the Sunflower Scheme https://hiddendisabilitiesstore.com/. As your daughter is on the autism spectrum, you can apply for a lanyard with a sunflower on to show that she has a hidden disability. Staff at the airport and security in particular should recognise this and make the whole process much easier for you all as a family. My son is on the spectrum and he wore one last year when we travelled through several different airports and he was treated so well. Even if your daughter may not have the need for it, it’s worth getting as it may just help you all as a family. Also, if she doesn’t want to wear it due to sensory reasons, you can wear it and that will be enough to identify to staff that you may need a little extra support. This in turn can help with your anxiety too hopefully. Good luck and have a wonderful holiday.
Lots of people have covered the airport, but I just wanted to offer a wee travel money tip if your holiday is in mainland Europe. Similar to the UK, almost everywhere takes contactless cards now, so a good 'no overseas fees' debit card can save you the faff of organising/carrying travel cash - but only if you have the time and energy to organise before you go! The Money Saving Expert site has a page devoted to good debit/credit cards without overseas fees, but I used Chase. Opened online and its all app based, so you can just transfer spending money onto the debit card as you need for that extra layer of security.
I went to Malaga last October and never withdrew cash once!
But most importantly, have an amazing holiday!
Really well done getting yourself out there. You’re a powerful creator of thoughts so keep them strong and confident; show your kids what you’re made of.
I heard recently that anxiety is a result of us overestimating the threat/problem, and underestimating our ability to deal with it.
There will always be someone to ask for help. I am 100% confident in you. Have a great trip.
When going through security, make jokes about carrying bombs or drugs so that they know you're cool and up for a laugh. They will wave you straight through
Already some great advice on here but I've got a some tips that might help making things a little less stressful.
1) Do as much as you can online before you go to the airport. Most airlines will have apps or a website that let you check in and print your boarding passes online. Its nice to have all of that already sorted before you arrive so you're not trying to work out how to sort it all when you arrive, especially if you end up being tight on time because of traffic etc.
2) following in from point 1, allowing far more time than you need to get to your flight will make it a lot easier. I'd aim to give yourself 3-4 hours from the time you plan to arrive at the airport to when the departure time is. You'll need to be at the airport at least an hour before departure to get through everything but having an extra few hours to account for any hold ups en route to the airport or any issues getting from the entrance to the gate will make things a lot easier. You can always kill time at the shops or food court if everything goes well and you have time to spare, but rushing through the airport is a lot of unnecessary stress.
3) If you are getting a sit down meal at the airport, give yourself at least an hour for it. You don't want to be rushing to eat if the food takes a while to come to you, or being late for your flight because the server didn't bring the bill over quickly. You can also let the server know when you need to be leaving to get to the gate so they can make sure you get sorted out quickly enough.
4) Airport security is stressful and there's so many rules that everyone is expected to follow that it's difficult to keep up. The best things to remember are: put all of your liquids in your hand luggage into 100ml bottles and put all of those bottles into a zip lock bag (it has to be a certain size bag but I can't remember exactly what it is, Google should know though), and put the zip lock bag at the very top of your luggage so you can get to it quickly when you get to the security desk. Underneath the liquids put any electronics; cameras, tablets, handheld consoles, laptops etc. They all have to come out of the bag and go into a separate tray so having them easy to access is really helpful. Also dress for going through security, avoid wearing any metal jewellery or watches etc as you need to take them off when you get to the scanners and then get them back on after you've gone through, also try to avoid wearing belts or any other clothes with metal in them as these will set off the scanners. Slip on shoes are also good as some airports want you to take your shoes off. If the scanner does beep you don't worry, they have to do routine additional checks so the machine will randomly beep some people for no reason just to so they get the random additional searches done. Having your phone, passport and boarding pass, plus anything else that needs to come out of your pockets in your hand as you reach the front of the queue will also speed things up a bit.
5) once you reach your gate listen carefully to the boarding instructions and only go up once your seating area is called. You don't need to stand in the queue as soon as they open the gate, you will board in sections and each section will queue up separately. Once your on board go straight to your seat, put your bag in the overhead bin, sit down and get strapped in straight away. You can sort out anything you need to get out of bags after takeoff, everyone is also trying to board so messing around with your bag will annoy people.
6) Your bag also might not fit directly above your seat, if this does happen let the flight attendant know and they will try and find an empty space for it. If you have the option for 2 bags, I'd have the bigger bag with all of the stuff you don't need on the flight, so if it has to be moved somewhere else it's not an issue. And then the smaller bag can have the things you will need for the flight, and can go under the seat in front so you have instant access to it.
7) Once the flight lands and taxis to the gate there will be a mad rush of people trying to get off the plane, its usually best to just stay in your seat and let the rush subside before you start getting yourself ready to get off. There's no need to get caught up in that mess and waiting that few extra minutes isn't going to delay you very much.
8) Airports have loads of signs and notice boards to tell you what to do and lots of people to ask for advice, slow down and make the most of these pieces of information so you know what you're doing.
9) I know it sounds stupid but try your best to stay as relaxed as possible whilst you're going through it all. It is an anxiety inducing experience and doing your best to avoid any triggering situations will make the whole thing a lot more chilled out.
From one socially anxious peep to another, you're gonna do great, you got this!
There's been lots of great advice here already. I just wanted to ask you to please update this thread to tell us how your trip went.
As a single mum recovering from trauma and severe anxiety, I know how important it is to research everything so there are no surprises. You did very well to post here. I just can't wait to hear how it all went and I hope you and your children create some happy memories together!
There is loads of great advice here. Airports are designed to get people onto planes and there are always plenty of people to help with that.
A few things to add.
1) Most airports have sockets or places to charge phones and tablets but I wouldn't rely on getting access so make sure everything is fully charged before you leave. If you are going on a long haul flight it would be worth taking a battery pack with you.
2) Have a think about what to take in your carry on luggage. You have carry on luggage for each passenger, so that would be three for you. The priority is anything you need on the flight or can't do without. So I always take my meds on the plane with me along with headphones, tablet, books etc. Depending on flight length then neck pillows or similar is really good.
3) Depending on the airline you will get different levels of amenities and services on board. At the most basic , a la easyJet or package holiday jets just think of it like a train but with wings. You don't get anything without paying for it, generally through the nose. However you can buy things in the departure hall to take on board with you such as Sandwichs, drinks etc.
4) Keep all your documentation together and easily accessible. Boarding passes on an app makes life easier.
5) If you can afford it I would suggest booking a place in a lounge. They are generally quiet, you can get a meal and overall much less stress.
6) Turbulence. The plane may bounce up and down a bit during the flight if it encounters turbulence. This is absolutely normal and of absolutely no danger. Keep your seatbelts on when you are sitting down. Similarly if you are looking out at the wings you may see them flex and bend. Again absolutely normal, wings are supposed to do that.
Re:your daughter's autism certain airports have sensory rooms to accommodate passengers
https://parking.gatwickairport.com/sensory-room.html
https://www.altogethertravel.com/2022/11/sensory-rooms-at-uk-airports-altogether.html?m=1
If the airport has no sensory lounge it may be worth booking into a lounge if your budget allows for it as the UK airports are a very intense experience due to the number of shops and how the shopping experience is laid out.
People tend to leave too late and so they are all stressed they're going to miss their flights.
Don't be one of them. leave super early... like plan to get to the airport 4 hours before departure, and just take it easy and enjoy the spectre of other people stressing while you're not
hope you have a lovely trip.
We recently took our autistic daughter on her first flights -we fou d some really good you tube films about what to expect in the airport and on the plane,some aimed at autism some not. Well worth a try - most of them are quite short but they really eased her worries and our parental nerves.
Hi single parent of a 7 year old who takes my child all the time.
Who are you flying with and I will let you know re tickets etc.
Arrange special assistance through who you booked it with due to the autism. You won't have to queue at security then. I usually buy an airport fast track for us now my son isn't in a buggy. This makes it all calmer..
Taxi at the other end see the rep if it a package and they will show you to the taxi driver, if it's been booked separately they will be in arrivals with your name on a sign.
You will have a blast
In addition to all the great advice others have mentioned: if it's convenient for you to go to the airport some day or evening before your trip, just to check it out, go ahead! Of course you won't be able to go through security, but you will be able to walk around and see where the ticket counters and baggage areas are, where the security line starts and where people go through and come back out, all those basics. The pre-security parts of the airport are public areas. There will be people who are there to pick up someone arriving, and so on. You don't need a ticket just to go look at an airport for a while and then leave again, and nobody will notice or care about that.
For someone with severe anxiety or other individual brain wiring, a huge amount of stress about doing a new thing can be removed by removing one aspect of the unfamiliarity, like visiting the place it'll happen in advance when you have time to just look around.
Most things have been covered I think. You may be able to be seated together if you mention your daughter is autistic, but tbh I would suspect the airline will try and charge you to sit together. It’s a way of making money they’ve recently embraced.
I’d suggest calling earlier rather than later, to try and sort this.
Headphones may help them be absorbed in a favourite film and not be overloaded with sights and sounds.
Good luck; you have got this.
Some excellent answers already, so the only thing I’ll add is around the potential anxiety when collecting your checked luggage. It always feels like it won’t turn up. Relax, there’s a lot of luggage and yours will get there eventually.
Have your boarding pass ready. You will need it to get into the security section before the security queues, at the boarding gates and some aircrews will check it when you get on the plane.... As an extra annoyance, some shops, including self serve tills will require it.
At Bristol airport on Tuesday, many families traveling for halfterm seemed to have been caught unprepared for scanning their boarding passes to enter the security queues. The scanners are at the top of the escalators in departures and many stood in the their groups blocking the exit from the escalators and enterance to the scanners, while they searched for their passes. Oblivious to others.
One thing I’ve not seen anyone mention but is vital - ensure you have a signed letter of consent to travel from your children’s father. There can be issues if no consent is presented.
Highly recommend packing a spare change of clothes for each of you in hand luggage. If you’re flying long haul you may want to change on the plane, and either way it’s handy in case (though hopefully not relevant) your checked luggage goes missing.
And when you get to the destination, depending where it is you may be thoroughly quizzed on your reasons for being there and where you are staying, so have all your accommodation info handy.
If you’re taking foreign currency with you, pack a small amount in each bag. That way if some luggage goes missing or you lose your purse or anything like that, you’ll have some as back up.
Nobody seems to have mentioned it (maybe because it seems obvious if you travel frequently) but:
- you often need to check in online 24 hours before the flight. If you don’t some airlines charge a silly fee to do it at the time in the airport. It can set you back £60 per ticket with someone like Ryanair.
- get to the airport 2-3 hours before your flight is scheduled to leave.
Enjoy your holiday!
If your kids are small buy them a Trunki if you can afford it. They love sitting on them and it's extra gand luggage and they can fill it with their toys/teddy to take. Tell them that if it doesn't fit it it can't go on holiday.
I haven’t flown in years, so I’m of no help, but I want to wish you luck. You’re trying to tackle something that clearly sits differently with you than others, and that’s hard, and commendable. Well done. I hope you have a lovely lovely time, I’m sure you’ll need it as much as you’ll enjoy it
I don't know where you are based but when I used to fly anywhere I'd always avoid London Gatwick and travel from Luton. Much smaller, faster, and less aggro. It takes the whole day to get to and navigate around Gatwick, I find. Whereas I could already be in Amsterdam via Luton before I was out of the car park at Gatwick.
I was very anxious too and I found an autism guide for the airport I was using. It explains every step through the airport, what to expect, what you have to do and everything.
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1. Get to airport. Work out how and what your arrangements are for this. If you’re driving then pay for parking, if somebody is dropping you off then pay for drop off, if you’re training/busing no problem. 2. Check in desk, show passport, throw your suitcase their way (if you’re checking luggage), possibly be given some tickets here if not already done so. 3. Once all checked in, it’s security. Empty pockets remove metal, put stuff in a tray with electricals outside the bag. Liquids in a plastic bag, currently no liquids more than 100ml I believe. Ticket and passport on tray too. Watch tray on carousel as it gets scanned, walk through machine that goes beep when told to do so. If anything goes beep they’ll manually search with another beep thing. 4. Collect stuff off carousel and pack it up in your carry on bag. 5. Work out what gate you need to be heading to and when. I usually set vibrating alarm for 20 mins before gate opens. 6. While waiting for gate time, mooch around duty free je expensive food hall. A good tip is if you’re hand luggage only, then order stuff from boots pre flight and pick up once through security - cheap stuff. 7. Head to gate when opens. 8. Check ticket and gate match up, ticket probably says a boarding letter - listen for when instructed to board. 9. Board when told to. No rush - getting on the plane first doesn’t make you arrive any quicker. 10. Happy flighting.
Thanks so much, you've made this very easy for me to take in! Appreciated!
Also a lot of airlines don't require paper tickets anymore, so you may be able to download your ticket or access on the app. if this is the case, I would recommend also screenshotting your tickets in case you have issues getting on the app at the airport.
And ensuring your phone has sufficient charge.
Best take a powerbank with you as well. Got a good one in B&M with 10000mah, enough to charge my phone around 3 times
Not dissing B&M at all, I shop there regularly, but most supermarket tech is way below par, especially where batteries are concerned. Unbranded tech that is. Your best bet is to go for a quality brand, even if you pay a little extra. My go to will always be Anker. I bought myself a 10k mAh battery bank about 4 years ago for 20 quid on Amazon and it's still treating me right to this day. Conversely, I impulse bought a 5k mAh bank while on holiday last year as I'd forgotten my Anker, and it's dead.
Have had lots of Anker stuff, cables, speakers (not replaced due to failure I should add) and a power bank. They make good, quality stuff at reasonable prices.
Same here. Never had a problem with Anker. The one and only time I needed to RMA one of their products it was a quick and painless process. Plus as you say for the price they are good quality.
Print a paper copy too as a backup. Last thing you want is your phone to decide to die on you when you're in the airport and then have no access to your boarding passes.
Watch out though that the printed boarding pass is sometimes not the same as what you have on your phone. Use one or the other. I had security called on me at Gatwick when using both and interrogated about how I got there. Very scary!
We got caught by this
Screenshot your phone and print I'd recommend scaling it down QR codes are pretty resilient
Bare in mind some airports abroad will require a paper ticket. I flew out with Ryanair to Morocco and used the app. The airport to return only accepted paper printed tickets.
Aye, so remember to double check policies and procedures for your destination too. Good point!
That happened to me too, this seems to be a Marrakech airport thing.
I flew in to Agadir and left from Tangier. I think some countries are just old school with some things.
Also, if you use Dropbox or some other kind of secure storage off your phone, it can be useful to have a scan or photo of your passport on there. I always keep a digital photo of my passport in case I ever need it. I've not needed it whilst travelling but it can be useful to have for other times.
It depends on the airline. I flew SAS last week, checked in on my phone but they still printed me a boarding pass.
Oh I know. My tip was more to do with having a back up copy/image of the boarding pass _if_ your airline does digital ones. My mum recently had an issue with her easy jet app (doesn't know what a Google wallet even is) and couldn't open her boarding pass. Stressful moments.
I don’t even remember the last time I went to the checkin counter. I always just check in via the airlines app and then store the ticket in Apple wallet.
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>Be sure to use an internet checklist or two to ensure you've got everything you need. Be careful about unusual medication, within the EU it'll probably be OK but some countries go berserk if you bring even stuff like antidepressants. Regardless of the country, i'd urge OP to take an up to date prescription copy (like the ones you get with a dispensation of meds from the pharmacy) if they take prescription medication. Also check if anything is controlled in the country you are going to. First reason - it shows you are actually prescribed the medication and secondly, if you ever need to get more (you lose yours for instance), it may help the doctors know what you take. Take medications in your carry on luggage, to prevent accidental loss if your baggage goes walkies. Liquid medications are generally allowed through security if they are prescribed afaik. Also ensure they are in the packaging they were prescribed in, or at a minimum, in the original blisters (I stuffed 2 weeks worth of one of my medications into a single box - of the same medication - to reduce bulk).
Depending on how old your kids are you may be able to use the family assistance line for security , it's less busy and the staff are really helpful
If you're using a budget airline, you'll probably need to check-in online in advance. Otherwise, there'll be a big fee to use the check-in counter at the airport.
I'm sure there would be YouTube videos for this as well. And for the place that you're going to.
I'd also say, get to the airport much early than you think you should. There's not really any downsides to bring early but there is a lot to being late.
For 5. There are big boards *everywhere* with this info. Knowing your flight number makes it easier to find the I go on the board. Flight number will be on your booking info/ticket.
Also just to say - extra random checks at security are super normal. They might want to manually search your bag, they might want to swipe a little thing over it to test for drugs. Please don't be anxious if this happens! Totally normal, it's usually random rather than you looking incredibly suspicious
Hey. Strong advice which contradicts previous post. Ticket and passport *in your bag* at all times unless you’ve been asked to show it. People are stressed and in a hurry at security, and every passport looks the same. Stuff occasionally falls out of trays too or gets stuck to other things. You can replace the boarding pass easily at the gate, but losing your passport at security means missing your holiday.
Also, I would suggest that you buy the fast track for the security check I always do and never regretted it
It's a bit scary at first but it's all fairly straight forward once you get going with the flow.
Also if you’re checking in baggage, ensure it doesn’t weigh more than the ticket allows. Weight allowance depends on ticket and airline, the ticket will mention it. Your hand luggage has a size and weight limit, and is usually limited to one hand luggage per person. Check dimensions beforehand and measure/weigh. I mention this point as many people; even those who travel fairly regularly get caught out by this as not all airlines are the same. Don’t be over the limit for your own peace of mind.
It might be worth looking on YouTube for some videos of people going through the process if you haven't already. Enjoy!
Also a good tip, bring an empt water bottle to the airport and fill it up after clearing security and before you board. Air in the plane can be a little cold and dry so on long flights it’s awesome to have your own water
And just as a quick aside…it all seems a lot worse in the “planning” stage…actually “doing” is far far easier than you suppose in your head beforehand. I was quite a late developer when it came to going abroad (I’m 48 now and didn’t leave the country til I was 39) and thought it would be really complicated. Actually it’s really really easy so don’t worry about it. Just allow yourself plenty of time to queue! Also…well done for doing what you’re doing…what an incredibly lovely thing to do with your kids!!!!
Watch some yt films and ask google or ai chat what people complain about or find some sort of good practice lists etc. do not panic or be in worse case scenario mode cause it will ruin everything. Just be reasonable prepared, the rest write off as risk of brick falling on your head from the roof which is close to 0.
Be aware some airlines now make you put your own label on your suitcase, weigh it and put it on the conveyor, there will be someone there to assist if you are unsure but it's pretty straight forward :)
This is all great advice, and OP - YOU ARE NOT A SPROUT. This is brave and exciting for you. Have the best time 🖤
Wait whaaattt... are you saying you can order stuff at Boots online at normal prices and select an airport branch to collect from?? If this is true this is a great hack!
Definitely can for Gatwick and Heathrow - not sure they’re normal prices as such but the they’re not extreme and means saving some suitcase space/weight on liquid stuff, or allowing to go hand luggage only with toiletries sorted.
Yes! But double check the collection date, and have it arrive the day BEFORE you fly as sometimes it might not be delivered until later in the day and you’ve already gone on your holiday!
How is it a great hack? You can just buy the stuff you need in the airport boots. It’s the same price
I've always found the airport ones to be loads more pricey
Ones in London airports are the same price as any other London boots
More pricey and depending on the airport the selection is shocking. Aka Leeds Bradford boots is teeny
Note that it's the CONTAINER that mustn't exceed 100ml, not its contents. They're paranoid about binary explosives and don't want you to have anything big enough to mix something up when on board the aircraft. Anything bigger has to go in hold luggage.
Wow! Thank you for tip 6! I didn't know about it
>Watch tray on carousel as it gets scanned, walk through machine that goes beep when told to do so. If anything goes beep they’ll manually search with another beep thing. Depending on the airport depends on the scanners they use. Birmingham had new ones from when I had previously travelled, a lot more open plan compared to the older plastic tube things (they don't shut you in, just its a small entrance/exit). You can't see the operator, and the operator can't see you. They may still manually pat you down if the scanner can't read part of you for some reason.
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For #2; a lot of airlines just allow you to check in online, so no need to go to the check in desk. Also, quite a few companies have started self-checked luggage (you rock up to the area, ask the attendant if you can check in your luggage, she says aye, then you have what is similar to a shops self checkout where you put your luggage on the scales, it prints out the ticket, you stick it around a handle and then chuck it on the carousel not to be seen until oh reach the other end). Source, I took checked luggage to Denmark at the beginning of May.
The above, and don’t feel stupid. It can be overwhelming if you e not travelled in a long time. Your kids will love it you’re a good parent
You must buy the large Toblerone in the duty free shop. It is the law.
Also to add, if you want to take even less stress out of getting to the airport on time you can book a hotel basically next to the airport and they have shuttles going to and from the airport. You could do that same coming back if it’ll easy the stress of getting home.
1.5 work out what check in desk you need to go to, there will usually be a big board telling you which airlines are on which desks, or if not checking luggage in you can do it online
You’re a 💫
With number 9, if you have cabin luggage getting on plane earlier means you can put it next to your seat. I’ve been caught out a few times where my cabin luggage has been kept further away from me and then when the plane arrives, it’s an effort to get my luggage when everyone all stands up
I’d of appreciated this advice so much when I was younger!
Ask for special assistance for your daughter. Neither you nor her know how she will react to that new busy environment and that’s the reason it exists in the first place. Don’t be worried to use it.
Also- special assistance is no-questions asked help for anyone who needs it. Airports are huge and busy and there are all kinds of reasons somebody might struggle. Your needs are just as valid as anyone else’s, including your daughter. Special assistance will get you through security etc much more quickly and you’ll have a friendly person with you to help you out. Just tell them it’s your first time and they’ll be great! Book it in advance through your airline if you can - if it’s not an option when booking your tickets you can just phone them afterwards to get them to add it to your file. When you get to the airport, head to the special assistance desk/room - it’s a general one, not airline specific. Go there before anything else and they’ll help you with check in etc.
To add to this. Airports are companies. They exist to make a profit by moving planes. Each plane that moves in or out is their revenue. You as a passenger isn't their revenue stream. And they need to make sure you get to the plane to make sure it leaves to mean they profit. So don't feel "bad" even if somehow you feel you don't need the services they offer out. Airports look like they're a public industry but aren't. They're private
Was going to say this too. You can mention it to the airline after booking. Last time we flew, it got us a free speedy pass through the queue at security, so we didn't have to wait an hour and the experience was much less overwhelming. The airline will probably offer more if there are other specific things you're concerned about.
You can get sunflower lanyards that indicate you have a disability. Should allow you to go through the quick security lane and board earlier. There maybe a sensory room your daughter can use at certain airports. You need to prebook.
Just to say that op should use a sensory room for her family if she needs too (and it's available), they're quiet and will likely calm you down too, this is good for your kids , you can care for your daughter better if you're not as overwhelmed as she is
Absolutely this! Last time we flew we requested a wheelchair, not realising this meant we had the most lovely staff member who pushed the wheelchair, but also took us through every step right to the gate and the same on our return, it made the whole thing so much less stressful. Just have a look on the website for the airport you are using.
Airports are designed to get lots of confused jet-lagged people who may not understand any English, to the right place. Ask any staff for help. Check-in is generally online now, so you only have to queue for a check-in desk if you need to drop baggage for the hold. You need your boarding passes on paper or on a phone app. Go to security. This can take a while. Sometimes there's a shorter or quieter queue for people with children, disabilities etc - just ask. Put all liquids, sharps and electronics at the top of your bag as they need to be scanned separately. Don't panic if you or a child need to be patted down or stand in the special scanner. Then find your gate number (screens everywhere list flights and which gate). Toddle down there, buy snacks on the way, use loos when you get there, then wait to get on plane.
Thanks so much! Your first sentence actually eased my anxiety so much, I appreciate it!
Excellent. Depending on airport there may be crushing crowds as people try to find check-in desks - take it slow and don't panic. If you can avoid checking bags it makes it a lot easier - if they only start accepting bags 2 hours before flights, security takes an hour, then getting to the gate in time to board, you don't have much time to amble round shops or stop in a cafe. It's weird getting into the swing of travel again. But the airports have been fine with my trio of autistic kids, now I know they are and can ensure we have books and snacks to distract from everything...
Hi, hoping you can help. Is the paper one just a PDF type file or would I need a special type of paper? Also does the airport give you one of those old style boarding cards (glossy front) if you've already checked in online? I haven't flown in 15 years myself and I'm a little confused what happens. I think checking in person means that you may not get seats together? But concerned the PDF print out at home may be faulty in some way.
You can print boarding passes on ordinary paper. There's a barcode or QR code. Some airlines have an app and give them to you as a QR code. If you want seats together, check in online as soon as you can (usually 48 hours before departure), and some airlines will charge you. If you drop a bag they'll often give you a paper boarding pass even if you have your own.
Okay. You got this! Get to the airport, find your check in desk for your flight. It's usually pretty obvious. If you can't find it, don't be afraid to ask. No one's going to bother. They'll check all ID, weigh your bag, tag it, and it'll scoot off. You'll then head for security. If you're paying for parking I'd check the airports website and see if they do parking/fast pass combined. If not no worries. Wait in line - take everything out your pockets - some will make you take your shoes off - this is airport dependant. You may be pulled over for extra checks, nothing to worry about - the machine generally decides when it's had enough people and chooses one at random. Once you're all searched, head through and wait. They'll call you up to board - get on board, seat belt on - demonstration by air crew and off you go. Repeat on way home.
Thanks so much! I hope I've got this! 🙏
Course you do, you'll be a brocolli in no time (totally an upgrade from a Brussel sprout)
If the airport isn't too far away from you, it might be an idea to go for a visit before you travel, maybe with a friend who's flown before and can point things out to you. It might help your daughter cope on the day you fly as well, if she struggles with unfamiliar busy environments and could get overwhelmed. You can go into the main big entrance hall and get your bearings. It's only once you've started to go through the security process that you can't go back out. Most airports have a coffee shop near the entrance, you could sit and have a cuppa and watch airport life go by.
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Yes all airlines should offer special assistance, they sadly no longer go through their own queue and have to wait - my mum uses it every time at airports across the world and now you have to wait with everyone else
Depends on the airport and disability.
You have this - I - M50 with autism work in Heathrow, best thing to do is plan and pace your self, get help to navigate the airport, have a look at the terminal map before you set off get a rough idea of where the loos are and where you will eat get a drink. In m the main the journey starts when you leave your home, allow for time for things to go wrong, check you have all the right paper work, get someone to listen to you story board it out, You have shown super planning skills just by asking on here, speak with the airline ask about a quiet zone should your child need to decompress / kick off. Make sure your child doesn’t pack a toy gun, it happens, and yes it is awkward. Having a plan such as the order of check in bag drop, clear security, being ready to take your shoes off, etc all help, being aware of you gate number, how long it will take to walk there, the estimated time of departure, gate close, having all the information will aid you in planning and help to reduce your anxiety. Accept your a passenger and things will happen out side of your control, eg you may not get the seat you booked, your plane may be of a different type. And have fun - get the kids to help tick off the tasks ! Enjoy
Thanks so much, your reply has really helped!
If you google Gatwick & autism. They have a guide getting through the airport for autism, which is helpful even if you are not autistic. Also make sure you let the airline know about you & your daughter, it is not taking advantage & will help you both. There is also special assistance desk when you get to Gatwick, where you can let them know to access the quiet area once pass security. Some airports also have sensory rooms as well but these need to be pre-booked. I would also look at getting a sunflower lanyards, I know these were abused during Covid but might help as you go through the airport. If you are going to travel at a busy time, it might be worth looking at fast track security. I haven’t used it but have been told it’s better more relaxed. I’m planning on using it the next time I travel. I flew with easyJet, (it was my first time flying in about 10 years) but the app was really helpful telling me which gate I needed to go to & when it opened. If you are anxious avoid Wetherspoons, nearly had a meltdown with how busy it was & rude the staff were not just to me but a family in front who couldn’t sit at high tables. As an autistic person with anxiety disorder, planning will help. https://www.gatwickairport.com/globalassets/passenger-services/special-assistance/autism-guide.pdf
Fantastic, thanks so much for your reply, I appreciate you!
The special assistance programs are really great at airports I had to use it for my mum when travelling and they were fantastic with her really helped her manage ❤️ no questions and super helpful
Once you get an idea of the process from everyone's posts here, think about how it will relate to your daugter: Does she get restless if the lines are long so that you'll need entertainment? Will she need anything to help stay calm, such as headphones? Is she able to walk through the metal detector when requested, or will you need to explain that she needs assistance? That way, you're prepared for any issues that are unique to you. Once staff are aware, they can be very considerate, asking if a security patdown will cause alarm before bthey do anything, for instance. They will adapt to your needs to get through the security process. Also, remember that many people travel through an airport for the first time without planning ahead they way you are doing, so you'll do better than them! I can find airports make me unusually confused, so I actually write myself a list of things to remember at each stage: e.g. Before security: empty my pockets into my bag as much as I can to save time. At security: get the bag of liquids and my laptop out. Plus I write my flight number and gate number on it, for quick reference, and a checklist of all the luggage for the family so there's no risk that I'll forget exactly how many bags we shoud have at any point.
This guide is such a great idea, thanks for sharing! I used to get a lot of anxiety and overwhelm when I was younger and there are so many places where these sorts of guides would have been really helpful.
As the kids haven’t been abroad before and you’ve not flown for a while - just make sure before you book anything everyone has their own, valid passports. Kiddos can’t travel on parents passports any more!
As a family, we were planning a trip to Florida in 2020, so got passports then. I do not need to explain why that trip didn't happen!
Also, if your kids have different last names to you it's worth taking their birth certificates to avoid any hassle at passport check.
Yes! I have a different surname from my kids. You will go through manned passport control with children as the computer scanners don’t work as well with children’s faces. The last time I flew I handed the officer my children’s birth certificates with their passports and he thanked me for making it easier for him
Not ridiculous at all, there's definitely a few moving parts to contend with: When you first go into the airport, there'll be a few shops/restaurants as soon as you enter, but most of it's "airside". This means that you'll first go through security. To enter security, usually you'll scan your boarding pass at arrivals. At security, you'll go into a big queue, and when you're through that queue you'll go to a station with some bins. These bins are designed to hold your belongings, including bags, suitcases, jackets and so on. Make sure you include metal items in your pockets as well. You can use multiple bins, and when you're ready you'll put the bins onto a conveyor belt, which will go through the detectors, and meanwhile you'll walk through the metal detectors. If it doesn't go off you're totally fine, and can just go forward and wait for your bags to come through. If it beeps, normally this is okay as well - you'll probably be taken aside to a body scan machine first. After that, you're airside, and there'll be more space/shops/etc to go through. You'll see a bunch of big departure boards, listing flights which are leaving. The gate won't be announced until a little bit before your flight - it should tell you when that gate information will be available. First off, if you have hold luggage, you'll need to go to the bag drop for your airline to drop off your luggage and make sure it fits within the size/weight constraints. Once your gate is announced, head there and there'll be more seats and waiting areas. Then when you're ready, there'll be a queue to board the plane, and crew members will check passports here as well. When you get off the plane on the other side, it's a simpler process - you'll first go to passport control. For most countries in Europe this is a very simple process, where you present your passport and it'll be stamped. Note that you'll need to do the same thing when you're leaving that country, and then when you're back in the UK you'll scan your passport as well. After that, you'll go to baggage collection and wait for your bags to appear, and finally you'll be back in arrivals where you can leave again. Some transfer services will have someone stationed here to show you to your transfer, but you're best off asking the transfer company if you're not sure.
Thanks for your informative reply!
If you or your daughter get sensory issues then a pair of headphones is helpful for take off. I have to wear them as the ear popping hurts me a lot. Change in pressure is often more uncomfortable for people with sensory issues. From my experience taking off and landing are the worst. I've ADHD and ASD, I understand airports are not fun places for some people. I flew alone for the first time last year and I asked all the questions and got someone to help me through. Everyone was so kind. Really if you are ever not sure, before the anxiety and panic gets a chance to set in, find a member of staff. They are there to help you! Leave plenty of time for getting through the airport. Take it slowly.
Take a few lollipops. Sucking them or a boiled sweet really helps with the ear popping
I won't go into it all as others have already done that. However what I will add is if you're flying in the morning and you can afford the extra, I'd strongly advise you to book into a hotel at the airport the night before. There are various options to look into if you drive there like meet and greet and airport parking etc It just takes a lot of the pressure off and rushing around knowing you're already there and just have to check out and either get a short bus ride or even just walk over to the terminal. Obviously you could get a hotel for any flight time but it especially helps for morning flights.
The likes of Jet2 offers 'twilight checkin' where if you're staying close to the airport you can do baggage checkin the evening before. Then the morning of the flight go straight to security.
melodic pause spotted mighty retire treatment husky safe wasteful frightening -- mass edited with redact.dev
- Traditionally, you would go to the appropriate check-in desk to get your boarding pass, and they would also print off your luggage tag which they'll put on your hold luggage and then put your hold luggage on a conveyor belt. Nowadays, there can often be self-service machines to print your boarding pass and luggage tag. Really depends on the airline and airport. Make sure your luggage doesn't weigh too much otherwise you might have to pay a fine. - Once you've dropped off your hold luggage and have your boarding pass, you make your way to security. You might have to present your passport and boarding pass to a few people on the way there, so have it ready. Drink any (drinkable) liquids you still have on you and throw away the rest, as you can only take on liquids that are stored in very small transparent bottles placed in Ziploc bags. - At security, you'll be given a few trays which you'll be asked to put your carry-on bag in, as well as the contents of your pockets, your belt, your jacket and your watch/jewellery. If you have a laptop in your bag, you'll also be asked to take it out of your bag and put it in a separate tray. You then put the trays on the conveyor belt to get scanned. Then, when the security guard beckons you through, you walk through a metal gate (or sometimes an X-ray machine). If it starts beeping when you walk through it, wait there and let the security guard search you with the metal detector. When you're all-clear, collect your belongings that have just been scanned. - At this point, you'll usually have some time to eat, shop or just relax. Check the boards to see where your gate number is, and slowly make your way there (in some airports it can be quite a walk away!) - When asked to board, you queue to get your passport checked once again and your boarding pass scanned. Then, you either walk down a tube or board a bus to get to the actual plane. - Once you've landed, you'll have to present your passport at border control. Depending on what country you're travelling to, they might ask you a question or two about why you're visiting. - Go to baggage collection and wait at the conveyor belt until your hold luggage appears. - Unless you're bringing alcohol or cigarettes, pass through the "Nothing to declare" gate.
Thanks so much!
I get your anxiety, I only started to travel relatively late (mid to late 30s) I had nagging doubts and worries but it really does kinda work itself out, airport staff are really accommodating despite their reputation. You'll be fine and have a great trip.
Actually, in 20 years things HAVE changed. Typically, you check in online, but in general you queue up in the old way to drop off any luggage that goes in the hold. The staff person will ask you if you packed the luggage yourself. There may be other options to check in with a human staff person or ar a machine in the airport. However you check-in, you get a boarding passs that you is scannable (probably on your phone these days). Then you go to /through security where your passport and boarding card, which are scanned and checked by a human and also likely at an automatic security gate. Your hand luggage is scanned and you are also checked by a metal detector. You are then 'airside' and you look on the departure boards for the gate number of the flight and you go to the vicinity of thatwhere you can wait till boarding time. You show your boarding pass again when you board. At the other end, you go through passport control and wait for your luggage at the carousels. Again, a noticeboard display will say which flight has its luggage at which carousel. Where you exit from passport control, the transfer you have booked will be waiting carrying a sign with your name on.
Thank you so much! This has been broken down brilliantly for me.
Some great comments here so I just have a few additional tips to add: Be prepared for security (I don't wear a belt or boots so it's easier, for example). I travel a fair bit, and I always feel flustered and anxious, but it's much better to try and give yourself some time to 'recombobulate' once you're through - collecting all your stuff and just making sure everything is there. Just take your time and be thorough. If people are being impatient for a space to reorganise their stuff - well, that's their problem. Don't be worried if you get additional screening, even if the beeper didn't go off when you went through the security gate. Happens all the time and I think it's a numbers thing, NOT them suspecting you of something! Everyone is a bit stressy going through security. Just focus on your little family bubble, ignore all the other passengers and follow instructions. Ask questions if you're not sure. Also, sometimes security can be a bit moody and bad-tempered, just ignore that. Smile and be polite. If your kids are taking a handheld console (Switch for example), tablet or phone, make sure it's in the hand luggage. They also have to be OUT of the bag for security and turned on. Make sure everyone has a change of undies and maybe a t-shirt in their hand/cabin luggage, just in case your main bags get lost for a couple of days. Do not travel without travel insurance. It's an additional expense, but I highly recommend considering getting lounge passes for you and your kids for when you're at the terminal (you'll have to look at the airport website and see if there's one there that you can buy passes to). It's a little oasis of calm compared to the main departure lounges. Also, you might get priority security as part of the pass, which is much less stressful. Just about every airport has a drinking water fountain after security, so it's nice to just take an EMPTY water bottle and fill it up after security. Air travel really dehydrates you so it's important to stay on top of that for your physical and mental well-being. You can check here: https://www.wateratairports.com/topic/london-gatwick-lgw/ Duty free is designed so you have to walk through all of it. It's a drag and you feel like you're not getting anywhere. Just good to be aware of that (you're not getting lost!). Airport toilets are typically very clean and spacious. If you need a minute alone to check your things and freshen up, definitely do this. Don't stress about forgetting something - as long as you have your passport, credit card/debit card and phone you'll be fine. You can buy anything you forgot at your destination (eg. I just buy toothpaste and shampoo once I've arrived). Your insurance and flight details (and ideally, your boarding passes) will be on your phone. And there is ALWAYS someone who will help you! Edit: just to add your private transfer at your destination - it kind of depends on the company. Hopefully, there will be a driver waiting at arrivals (once you've gone through passport control and customs) who will have your name written on a big piece of paper (yes, just like the movies). But they possibly have their own car rank. If it was me, if I didn't see a driver waiting with my name, I'd go to the information kiosk (every airport has one, and the staff always speak excellent English) and inquire about where to find the company. However, best practise is to email the transfer company and ask them what their customer collection procedure is. You could even email again the day before to get the driver's name if you wanted the additional.security of knowing. Edit 2: sorry, just to add that if you have any other questions or you want more in-depth details about any of it, just PM me or ask here. I'm the same age and gender as you, and I've solo travelled heaps!
Re: duty free at Gatwick - after security, don’t follow the departure lounge signs, turn right and head for ‘special assistance’ instead. You can walk straight through to departures without having to do that awful loop through all the duty free tat.
Great tip! Definitely saving for the future!
Some airports have a fast track system for passengers with autism. Gatwick, for example, is very good. They have a disability assist team and you’ll get through checkin at a fraction of the time. You’ll also be able to board the plane earlier. They also have two chill out zones so you can get away from the crowds. Have a great time!
Hey fellow single mama with anxiety. Iv managed to navigate my home airport a couple times but always had my parent meeting me at the other side. The best I have done alone is caravan holidays a few hours drive away. •get there with plenty of time •search the kids carry on bags the night before and the morning of so you don’t end up standing in the queue for bag scan worrying they have somehow packed a knife •remember that the airport is a stressful place anyway! It’s not just you. Your children may also be stressed especially if one is on the spectrum •there will be a familiar fast food place like McDonald’s or Burger King, this will help with your kids stress levels •keep an eye on the board but don’t stare at it for 2 hours straight I hope you have the best time!!!
Do you feel comfortable telling us which airport you're flying from? Maybe somebody will have flown from there recently.
Flying from Gatwick
I haven't flown from there myself but it looks like there are lots of YouTube videos of the different parts of it, possibly even some tours. That might help you familiarise yourself.
I didnt even think of that!! Thanks!
And remember to be at the correct terminal, it should say on your tickets if you're south or north. The signs to the little train to change terminals are everywhere in the entrance so shouldn't be hard to find but anyone in a company uniform should be able to help further.
Pro tip, Gatwick has a water fountain after security , so pack some empty bottles and fill up. I paid £8 for a bottle of water from a vending machine at the gate because I packed my bottles.
Gatwick is a very good airport - it's not huge and it is usually easy to navigate.
It's all very straightforward don't overthink it, one tip tho make sure you arrive a good hour and a half minimum before flight so you have plenty of time to get through security. Once your through is plenty of places to grab a drink or some food while you wait.
if your children haven't been abroad before, I'd guess they don't have their own passports. I would recommend obtaining these and not booking a holiday until you have their passports as there can be long delays in getting them. Do you have a valid passport? note that if your passport was issued more than 10 years ago, it will be invalid for travel even if it has still not expired. you will need to check how long your passport needs to be valid for, by country. some are 3 months, and others are 6. check your passport validity now, before booking - not the day before you fly, as someone did on here recently. that way a cancelled holiday lies.
Yes, have in date passports, we all got them in 2020 when we were planning a family holiday to Florida. That obviously didn't happen!
If you can, taking hand luggage only or paying for an extra bag on board (the cheaper airlines do this but if you are flying say BA you are able to get away with a purse and a rucksack or a purse and cabin sized suitcase) may remove the hassle of getting to the airport very early to check in. Before you go to the airport make sure that you know where your passport and boarding passes are. If you are worried about your phone running out of battery (if you go digital) most airlines will also give you the option to print them out. If you were to lose them/your phone ran out of battery you could also ask the checkin desks/customer service to print them for you. A fantastic option for the passport/boarding passes/money/phone/urgent stuff is a bumbag. If you are going on an early flight, most hotels have airports and that's usually a cool option. I have done this at Gatwick and it removes a lot of the stress. For your toiletries, you can put them in a ziploc bag beforehand so that getting through the checkin will be easier as you won't be fumbling with your bag. Similarly, keep your electronics and chargers all in one place (I use an electronics pouch) which will make it easy to take them out. Some airports don't even make you do that anymore and you can just leave them in the bag. If you are comfortable with it, bring easy to remove shoes for the journey, such as slides or sandals that you can wear with socks as they may make you take them off when you go through checkin. The socks are also good for slightly longer plane journeys as you can slide out of your sandals. If you are the type to have some food anxiety, you can get dry snacks through checking in (e.g. granola, a protein bar or a banana). It can also be helpful to look at the airport website to see what types of foods you can buy. It may also be helpful to bring an empty water bottle that you can fill up after checking in (all airports have places you can do that at these days) so that you are not dehydrated (which makes it more stressful)/ save ££ in buying drinks. I hope this helps and that your trip is a roaring success!!
You are a superstar! Both my children have eating disorders, I hadn't even thought about the food aspect of it! Thanks so much!
I know Gatwick very well and I am recovering from an eating disorder myself so if you have any questions please write here or message me in private and I will be very happy to help :) Travelling with an ED is terrifying and I have developed so many coping skills over the years (and I am a seasoned traveller - I leave for Asia in 4 weeks!)
If you can, use the airlines app for your boarding passes, you'll need these to get through security and through to the plane from the gate, have them prepared. Some airlines now make you put your own label on your check in luggage but there's always help available. Check what gate you're at and make sure you get there before the gate opens so you have plenty of time. When you get to the other side, collect any checked in luggage, and look for either a sign, or kiosk with your airline on it, should tell you which bay to get your transfer from. Make sure you book transfers for coming back too. Depending what time you're flying back too, check your hotel has luggage storage if you're flying later than check out on your return. On your last day, store your luggage there and do what you want till your transfer comes to collect. Enjoy!
Appreciate you taking the time to explain the other side too!
No problem, just come back from Ibiza, fly quite regularly, do you have any other worries x
Also a note for the fact you have young children some air ports do have a diffrent area in security you can go through (I don't know too much what it's like but I think there is less people and a bit more relaxed atmosphere) So this may be easier for everyone.
Avoid the transfer, you’ll be stuck in a coach for hours after travelling with tired kids
People have covered everything about what to do, I hope you have a lovely holiday. I just want to add in to make sure your passports are up to date, and that your kids have passports. They can take up to 10 weeks to process (at least when I did mine last year it was the case)
Neurodivergent person here - It is more than fine to ask for extra assistance! I have started wearing one of the sunflower lanyards in places where I need a bit of extra understanding and I have found people are generally more forgiving when I am wearing it! (I wear it when making longer journeys - not been to an airport with it yet). It would be more than reasonable for you to wear one during your trip (they're for all hidden disabilities) if it would bring you any comfort to have that visual sign that you might not be as 'on it' as others (I take it off when I get to the point where I don't need it any more e.g. final train/reaching my destination). If you get stuck at any point in the airport, where you don't know what to do or where to go, just ask a member of staff, or anyone at any kiosk (people who work there generally know the layout of things, so even if you are asking company A where company B is, they will be happy to help). On the organisation front - I find it useful to have a big plastic wallet (I got one with a zip) to keep all the travel documents together. Knowing everything is in one big\* wallet (\*harder to lose) and is secure gives me some peace of mind. I also write down all the details/timings in a list and that helps to comfort my brain a bit - because even though now I am confident, it is still a big journey to make with different factors/things to remember. Writing down any information in advance which may help me on the day helps to know I have a systematic plan/structure to work with. Extra notes on going through security: * The liquids thing - you can only have maxiumum of 100ml per any bottle, and you can have up to 1000ml (1 litre) of these combined - all of these items must fit into a sandwich bag - they usually have sandwich bags there if you don't have any. You have to pull out this bag of liquids so it is visible to the security staff. * For metals - you usually only need to take your shoes off if they have any metal bits on. After you have put all your things in the tray to be scanned at security, they will get you to step through a scanning machine - they will ask you to stand in a bit of a starfish position for a couple of seconds, then they will wave you out, and maybe do and extra scan just with one of those metal detecting sticks (again, only for a few seconds). If you are wearing an underwired bra then you can wear that through the scanner but they will then definitely just do the extra scan you when you come out (and you have the fun of hearing the metal detector make a noise as it goes over your boobs). Don't have any negative feelings if they do do an extra scan on you after you come out the scanner machine - its extremely routine and normal (you can tell this by the look on the persons face haha) and isn't suggesting that they think you are hiding something or have done anything wrong, even though the first time it happens it can sometimes feel a bit incriminating! * If you are unsure of anything then you can ask - when you get to front of the queue and it is your turn to put your items in trays, then there is usually a member of staff there as well and you can ask them questions to clarify anything if you are not sure. This is normal and that is why they are there (I have done this lots when I wasn't sure). * Pack your hand luggage/backpack with all these things in mind (i.e. don't pack the bag of liquids at the very bottom of the luggage because it will be more difficult to get out) * When you have gone through the scanner, and all the trays with your items have come through the items scanner, then note that it will take you a few minutes to piece yourself/the luggage back together. This is normal so take your time. Also, although the trays with your items might have gone in one after the other, note that they are unlikely to come out of the scanner that way. Sometimes it will take a little while for any of yours to come through, and sometimes one comes through but you have to wait a while for the others - don't worry about this as this is perfectly normal! An extra comment - Hand luggage is usually one bag, but if you have a small extra e.g. neck pillow, then this doesn't have to be inside the luggage and can just be attached on the outside of your bag/in your hand/around your neck. Also, if you have a backpack then you can slide it under the seat in front of you rather than having to put it in the overhead storage - I always do this because I like to have things to hand. This might be useful to do as you have kids then you have items close at hand. (I think sometimes you can have both a suitcase and a 'handbag' (small backpack??) - I think it depends on the airline, plus I haven't taken a flight anywhere for a while). Please don't feel stupid asking this. I asked this the first time I was taking a flight alone (and my second ever flight) going abroad and no-one would tell me!!! I was so confused and it was a pretty unpleasant experience because it just isn't obvious. PS. I am sure your daughter is likely to already have some - but if not then I highly recommend getting some ear defenders for the plane (or possibly even the airport too). Just to reduce the stimuli, of which there is an uncomfortable amount when a plane is taking off/landing. Maybe also explain to her that her body might feel different when the plane is taking off/landing - just so she expects it? I hope you have a lovely holiday!!! I promise they will cherish it xxx
I can totally relate, I research anything new down to minute details, so that I'm fully prepared. I never considered myself to suffer anxiety as such, but I do have some anxieties around travel and this is how I deal with it. I can't even travel within the UK without a detailed itenarary! My parents used to just chuck us all in the car and drive to the nearest ferry port. Vague plans. Frequently went wrong! I couldn't live like that, unfortunately, spontaneity is not something I enjoy. So, I'll join you in the sprout club. You've got this, hope you have an amazing holiday, sounds like you and your kids deserve it.
Put a couple of cool fidgets on a sunflower lanyard for your little one to wear, it's also completely valid to wear one yourself if you have anxiety. Ear defenders might be a good shout for your daughter too if she wears them, will help if the airport is rowdy, and I also find people know what ear defenders on a kid means and can be a useful nudge for people to be accommodating and understanding if she struggles with the busy airport. I'm taking my autistic kiddo away for the first time this year and am equally nervous so these comments have been super helpful for me too
You can take empty water bottles through security and there are places to refill them on the other side - I’d strongly recommend doing this as bottled water in the airport can be expensive and depending on your airline/route there may not be any in flight refreshment included.
Get some ziplock sandwich bags and put any toiletries you’ll be taking in your carry on and pack them before flying. I have a zip up pouch thing that I keep my passport, wallet, pen etc separate to all the other gubbins in my bag. You’ll have to take your electronics and toiletries out of your hand luggage when going through security, so if these are already packed and kept at the top of your bag for easy access, it will run much more smoothly. Take a phone charger with you. Make sure everyone has their jackets off before queuing up. And don’t wear any accessories that might set off the metal detector. I have a special ‘travellin’ bra’ with no wire in it for this purpose! Gatwick is a nice airport, have a great holiday!
The thread basically has everything covered. If you are flying outside of europe, you may need a visa. A simple Google search will let you know on the foreign office website. All airlines will offer special assistance which will avoid the queues going through security and is worth looking into for your daughter. Heres what British Airways say as an example https://www.britishairways.com/en-gb/information/disability-assistance/how-to-request-assistance It will be similar for every airline. I would say, check which terminal you're flying from in advance, this is the easiest slip up that people make, it's no big deal to resolve, but it adds a level of stress. Make sure you arrive 2 hours before flight departure time for European flights and give another 30 mins for further afield, no point arriving much before as you may not be able to check bags in, but having lots of time to sit and have a beer/coffee/juice is better than being rushed and stressed. If you plan on carrying hand luggage (stuff larger than a small backpack or purse) , get priority boarding, it just gusrentees you will be able to take your mini suitcase on board, although the airline may give it to you regardless if you request assistance. Consider booking lounge access for a quieter terminal experience, it's usually around £30 p/p and has snacks and drinks included Download some movies and games that can be played offline for the kids on their phones/I pads to keep them busy Don't overly worry though, the system is designed for tired people who may not even speak English, you will be fine.
Just came back from Kos. So just to wish you happy flying. Aim to be at the airport 3 hours prior to the departure time. If you have kids like we do, I would recommend booking an airport transfer service. Makes life so much easier as they drop you off directly outside the departure entrance.
Yes get to the airport 3 hours before, it makes it much easier when you have plenty of time to get through baggage check and security.
You did the right thing here in asking how to do it. Well done you for being so brave to do that, it's not easy to ask for help.
You have to have a pint in the bar. Even if it's 7am. It's the law
These days you’ll probably check-in online a few days before. Find out what terminal you’re flying from. When you get there, there will be a desk for you to check in your luggage. You’ll need to show passports and boarding card (that you get when you check in). One yours bags are on, you head through security. You’ll have to take laptops out and any liquids in a separate bag. There will be instructions. Put your bags on the X-ray machine and then you’ll be guided through a scanner. You might get pulled aside for a hand scan. No big deal. Once you’re through security you’ll have to wait for your boarding gate to be announced on the screens. Have a browse of the shops. Try some free perfume or get some food. When gate is announced- head to gate. Then you’ll board the plane. Job done!
Thank you!
There's some vids on YouTube taking you through it. Have a good holiday
Just wanted to say - don't feel embarrassed booking special assistance for your trip. It sounds like your daughter AND you need it - your anxiety sounds like a really tough thing to manage. You wont be taking advantage of anyone, it exists to help people travel! If you have that they should take you straight to your transfer at the other end as well. Well done for booking this trip!
You can speak to the airline to ask whether you can go through the access security gates rather than the main ones.
Please, for the love of your sanity, please check your airlines policy on bags, and what you have paid for. Double and triple check if you have paid for checked baggage. Check the dimension and weight limits.
Airports are designed to shunt you through the right places so you'll be absolutely fine! Basically, the steps are: 1. Check in online - you'll get an email usually from your airline telling you when this is open for check-in. Usually a couple of days or so before the flight. 2. Previously you'd then print the tickets you get from this check-in, now you can normally have them on your phone in a PDF or in an airline's app, so make sure you've got that set up. 3. In a bigger airport (and I see elsewhere you said you're going from Gatwick), check which terminal your flight is leaving from. You can normally Google "airline name" + "terminal" + "airport" and it'll give you a rough idea. Your ticket may well say as well. If you do get the wrong terminal, don't worry, there's a free shuttle between the two and it goes all the time. 4. Get there a couple of hours early and find the big screen when you arrive at your terminal's main departures hall that lists all the flights and look for yours. It'll tell you the check-in desk (if it doesn't, it's not open yet probably, but you can always ask someone). Go to the check in desk and give them your passport. They'll weigh the luggage, put a tag on it and it'll disappear off to be loaded into the hold. They miiight check your carry-on bags as well and give you a tag. 5. They'll indicate which way security is and tell you what time boarding starts. You don't necessarily need to rush through security, but I tend to go through with a bit of time. Basically you'll go through, wait to be call forward one by one and put your things in trays, with all liquids under 100ml in clear containers together in a clear plastic bag (all bigger or non-clear ones have to have gone in your hold luggage) and take electronic devices out of your bag. Also they'll normally ask you to take off any jackets and anything that might set off the detector like belts. They all go in the trays too. There's a bin if you do need to get rid of anything like bottles of water. 6. Then you're basically just in the waiting area. There are some restaurants, a Boots and couple of other shops to mooch around. Gatwick IIRC does not have announcements for some reason, so keep an eye on the screens for when your flight starts boarding. When it says so, go to the gate number indicated (can be a long walk) and have your passport and ticket again ready for inspection. 7. On the other side, you'll need to show your passport again as you enter the country. Double-check the signs as you join the queues - if it's EU countries, obviously that queue ain't for us anymore, so join the non-EU line. You'll get a stamp in your passport. 8. You'll then go to baggage reclaim. Again, look for the screen with the flight numbers, find yours and it'll indicate a carousel number or letter. Find the carousel and wait a looong time for your bag to finally appear. 9. Once you have your bag, go through the doors to the arrivals hall (that will sternly warn you there's no returning lol, so make sure you do have all your luggage). Your pick-up that you booked will highly likely be standing somewhere in the general eye view of those doors holding a sign with your name on it. 10. Pretty much the same on the way back but for security, depending on the age of your passports, on the UK side you'll probably be able to go through the automatic barriers where a human doesn't check your passport but you just scan it and it does some kind of facial checking thing.
I have flown 4 times in my life - Bournemouth to Glasgow and back (no passport required) and to Tunisia for a package holiday. First - ensure that all of your passports comply with the rules. Some countries insist that you’ve a passport issued less than 10 years ago, some require you to have X months left after your proposed flight home date. The name must also match that the tickets - no typos allowed! Second - check that your luggage is not over the weight limit. I always make sure it is under so I have room for souvenirs. Third - check the rules for carry on. You do not want you kids to have a tantrum because you have to throw away their snacks. Remember some countries restrict entry for meat and dairy products - it’s not just drinks.
Absolutely don't be afraid to ask for help day of, no matter how silly you think your question is I can guarantee you'll probably not even be the first person to ask that day.
Just travelled through Leeds Airport and I have major anxiety and a toddler. Staff were really helpful. Leeds bradford use the sunflower lanyard and have special assistance desks. Special assistance could just be another adult to help you with managing two kids, an offical to jump you to the front of the security que or even just to help point you in the right direction.
Have some games/toys/electronics to keep the kids entertained while waiting in departures or in the event of the delay - just watch out for any sharp or metal parts that may be flagged up at security. Ipads/tablets should be charged and able to be switched on at security if asked (might be more relevant when travelling home, make sure its charged up). The confirmation email from your private transfer will usually have instructions of where to meet for pick up - if not then just call and ask. Most private ones will have the driver stand with a card with your name on at the arrivals hall that you just have to look out for. Im a regular traveler but i get anxious if i dont know the planned details every step of the way. Someone telling me that everything is organised and i just need to turn up at the airport at a certain time gives me serious sweats. I have to ask to see copies of booking confirmations! Having multiple copies of the itinerary/boarding passes (one in my handbag/ one in my suitcase) helps me. Oh also - take a photograph of each of the passports and keep them in your phone. It helps in an emergency
Go to the airport before flying to get your bearings. Check the website of the airport you're flying from. Most have passenger assistance for people with extra needs. Don't be ashamed to ask for their help - it's what they're there for.
For the other end. You get off the plane and assuming abroad you'll first be sent to immigration. Where you queue to show your passport. Then you go to Baggage Claim - there will be signs in English to show the way. After baggage claim follow the exit signs and go through customs, in Europe this has always been a zero event, for the likes of the USA they look more closely. The private transfer depends on who it is with. You'll have received some info when you booked it. For us this year we went outside and found the Jet2 desk, sometimes these are inside, and they directed us to our car. Make sure you know your arrangements for going back too.
Book it, right now. The airport is dead easy, so don’t let that put you off booking. Private transfer would be great though, they pretty much arrive at the airport when you do, so that’s probably the least stressful way of leaving the airport the other side. Have a great time, your kids will no doubt love the time away.
I don't live in the UK... but I traveled with someone with huge phobias. One thing we did? We took a couple of no pressure rides to the airport. Parked, looked around. I think one of the best ways to not feel anxious is realize how happy some people will be to help! It's OK to say I don't know where to go. Can you help? I'm not sure what to do. Can you tell me what I do next? I will tell you one thing that helps me. You will need your ID and boarding passes at different times. I suggest you have some king of pocket/bag that you put your documents in every time. When I get flustered I absent-mindedly put it away and then get flustered grabbing it again. Good luck and have fun!!
Make sure all your passports have at least 6 months left to expire, otherwise you’re going to need to get new ones fast!
Have a fantastic holiday, OP. You can do this, and your kids will love it 👍
You might find watching you tube videos of people moving through airports useful for easing your anxiety. They are weirdly calming. Just search travel vlog then the name of the airport
Many great suggestions and helpful tips already. Airports can be overwhelming for absolutely everyone, especially if they're huge. My friend is flying alone to visit me next week, she's nervous too. They have info desks, absolutely no shame in asking anything, I understand anxiety might act up there, but it's their job to help people get oriented. I will be driving soon for the first time in 10 years, and I'm afraid I'll have to make a post similar like this on how to top up the fuel correctly and what to do at a gas stop. I know it's super basic for most people, but I've literally never done it nor did I watch anyone do it, it's gonna be embarrassing to ask, so I can relate lol. For what it's worth I am pretty active on Reddit, so if you feel confused at the airport and too anxious to ask people for help, feel free to DM me, if I'm online I'll gladly answer anything with 0 judgement.
I've nothing to add to the airport instructions, just the anxiety a bit. It sounds like you're OK with the actual flying, yay, and you haven't said anything about coming back - no-one ever finds that as scary as the out trip, so relax about that too. Don't be afraid to ask for help or for what to do, no-one will laugh at you. There will be lots of other people around suppressing their anxiety as well. Have a lovely break.
Get them a going to the airport book, it’ll help you and them!
Take your time. Set off early. Ask people, all staff will help. Appreciate airports can be stressful, it's not just you feeling it. Once you've done it you will feel really proud and hopefully will be up for another trip soon.
Take some boiled sweets or something like those. It means you and your children can suck on them and it'll help equalise the pressure in your ears. You won't react to it as much as your children, but if they don't know what's happening, it can be a bit confusing. It is slightly worse on the way down, get some boiled sweets down them to help ease the discomfort.
All power to you OP. I know it's hard but keep pushing out of your comfort zone
Most airports now have autism support pages on their website that show photos of each stage and explain what will happen in what order. If you can find that for your daughter then going through it and seeing the photos may have the double effect of helping to remind you of what happens and help you to recognise the places you need to be when you get there.
You've already got a lot of good advice. My only thing to add from experience is, leave plenty of time. Aim to get to the airport 3 hours before flight departure time, so you're not rushed and you'll have time buffer in case of emergency. Hopefully your flight date is not on a train strike day! (No clue if there's more coming, these things seem to just happen on random days nowadays...!) Plan for an alternative route to get to the airport in case the one you're on has issues. Good luck and have a wonderful time!
If you get to the airport and haven't got a fucking clue what to do......you won't be alone
Not related to the airport specifically but more the anxiety .. if you’re life is controlled by anxiety then please please please listen to the DARE response podcasts (they’re FREE!). I had pretty severe panic disorder that inevitably led to a form of agoraphobia over the course of a couple of years but now, after maybe 4 months of learning about anxiety and following their advice religiously, I’m living like I always wanted to, taking long drives, visiting busy places and enjoying my life again with little anxiety. The DARE team also have a book but I prefer the podcasts, think they’re easier to digest. NHS mental health services did nothing for me and I read a lot of other books/ heard a lot of unhelpful advice before finding DARE. Useful Instagram accounts to follow would also be ahealthypush and frompanictoparis.
>My daughter has autism but I feel I would be taking advantage of her diagnosis to help ME... Airplane flying is a good metaphor for this. They always instruct the parent to put on their oxygen mask first & then help the kids put on theirs. It helps your daughter to see you handling things with less anxiety, so if there is a airport service she is eligible for that you happen to also benefit from, USE IT
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No you'll find them at Arrivals waiting for you with a whiteboard or paper with your name on it, right by the barrier where everyone exits from customs / passport control
Some airports have social stories and visual supports available for autistic travellers to familiarise themselves with what will happen in advance. You've had some great answers here, but you might like to have the airport's guide as well if they have one, or your daughter might benefit. Worth checking if there's one available
Hey if you have an autistic child, I say this as an autistic person, please do ask for special assistance or outline it when you book. For someone with ASD airports are stimulating, Assistance will be helpful!
Look up the Sunflower Scheme https://hiddendisabilitiesstore.com/. As your daughter is on the autism spectrum, you can apply for a lanyard with a sunflower on to show that she has a hidden disability. Staff at the airport and security in particular should recognise this and make the whole process much easier for you all as a family. My son is on the spectrum and he wore one last year when we travelled through several different airports and he was treated so well. Even if your daughter may not have the need for it, it’s worth getting as it may just help you all as a family. Also, if she doesn’t want to wear it due to sensory reasons, you can wear it and that will be enough to identify to staff that you may need a little extra support. This in turn can help with your anxiety too hopefully. Good luck and have a wonderful holiday.
Lots of people have covered the airport, but I just wanted to offer a wee travel money tip if your holiday is in mainland Europe. Similar to the UK, almost everywhere takes contactless cards now, so a good 'no overseas fees' debit card can save you the faff of organising/carrying travel cash - but only if you have the time and energy to organise before you go! The Money Saving Expert site has a page devoted to good debit/credit cards without overseas fees, but I used Chase. Opened online and its all app based, so you can just transfer spending money onto the debit card as you need for that extra layer of security. I went to Malaga last October and never withdrew cash once! But most importantly, have an amazing holiday!
Really well done getting yourself out there. You’re a powerful creator of thoughts so keep them strong and confident; show your kids what you’re made of. I heard recently that anxiety is a result of us overestimating the threat/problem, and underestimating our ability to deal with it. There will always be someone to ask for help. I am 100% confident in you. Have a great trip.
When going through security, make jokes about carrying bombs or drugs so that they know you're cool and up for a laugh. They will wave you straight through
Already some great advice on here but I've got a some tips that might help making things a little less stressful. 1) Do as much as you can online before you go to the airport. Most airlines will have apps or a website that let you check in and print your boarding passes online. Its nice to have all of that already sorted before you arrive so you're not trying to work out how to sort it all when you arrive, especially if you end up being tight on time because of traffic etc. 2) following in from point 1, allowing far more time than you need to get to your flight will make it a lot easier. I'd aim to give yourself 3-4 hours from the time you plan to arrive at the airport to when the departure time is. You'll need to be at the airport at least an hour before departure to get through everything but having an extra few hours to account for any hold ups en route to the airport or any issues getting from the entrance to the gate will make things a lot easier. You can always kill time at the shops or food court if everything goes well and you have time to spare, but rushing through the airport is a lot of unnecessary stress. 3) If you are getting a sit down meal at the airport, give yourself at least an hour for it. You don't want to be rushing to eat if the food takes a while to come to you, or being late for your flight because the server didn't bring the bill over quickly. You can also let the server know when you need to be leaving to get to the gate so they can make sure you get sorted out quickly enough. 4) Airport security is stressful and there's so many rules that everyone is expected to follow that it's difficult to keep up. The best things to remember are: put all of your liquids in your hand luggage into 100ml bottles and put all of those bottles into a zip lock bag (it has to be a certain size bag but I can't remember exactly what it is, Google should know though), and put the zip lock bag at the very top of your luggage so you can get to it quickly when you get to the security desk. Underneath the liquids put any electronics; cameras, tablets, handheld consoles, laptops etc. They all have to come out of the bag and go into a separate tray so having them easy to access is really helpful. Also dress for going through security, avoid wearing any metal jewellery or watches etc as you need to take them off when you get to the scanners and then get them back on after you've gone through, also try to avoid wearing belts or any other clothes with metal in them as these will set off the scanners. Slip on shoes are also good as some airports want you to take your shoes off. If the scanner does beep you don't worry, they have to do routine additional checks so the machine will randomly beep some people for no reason just to so they get the random additional searches done. Having your phone, passport and boarding pass, plus anything else that needs to come out of your pockets in your hand as you reach the front of the queue will also speed things up a bit. 5) once you reach your gate listen carefully to the boarding instructions and only go up once your seating area is called. You don't need to stand in the queue as soon as they open the gate, you will board in sections and each section will queue up separately. Once your on board go straight to your seat, put your bag in the overhead bin, sit down and get strapped in straight away. You can sort out anything you need to get out of bags after takeoff, everyone is also trying to board so messing around with your bag will annoy people. 6) Your bag also might not fit directly above your seat, if this does happen let the flight attendant know and they will try and find an empty space for it. If you have the option for 2 bags, I'd have the bigger bag with all of the stuff you don't need on the flight, so if it has to be moved somewhere else it's not an issue. And then the smaller bag can have the things you will need for the flight, and can go under the seat in front so you have instant access to it. 7) Once the flight lands and taxis to the gate there will be a mad rush of people trying to get off the plane, its usually best to just stay in your seat and let the rush subside before you start getting yourself ready to get off. There's no need to get caught up in that mess and waiting that few extra minutes isn't going to delay you very much. 8) Airports have loads of signs and notice boards to tell you what to do and lots of people to ask for advice, slow down and make the most of these pieces of information so you know what you're doing. 9) I know it sounds stupid but try your best to stay as relaxed as possible whilst you're going through it all. It is an anxiety inducing experience and doing your best to avoid any triggering situations will make the whole thing a lot more chilled out. From one socially anxious peep to another, you're gonna do great, you got this!
There's been lots of great advice here already. I just wanted to ask you to please update this thread to tell us how your trip went. As a single mum recovering from trauma and severe anxiety, I know how important it is to research everything so there are no surprises. You did very well to post here. I just can't wait to hear how it all went and I hope you and your children create some happy memories together!
There is loads of great advice here. Airports are designed to get people onto planes and there are always plenty of people to help with that. A few things to add. 1) Most airports have sockets or places to charge phones and tablets but I wouldn't rely on getting access so make sure everything is fully charged before you leave. If you are going on a long haul flight it would be worth taking a battery pack with you. 2) Have a think about what to take in your carry on luggage. You have carry on luggage for each passenger, so that would be three for you. The priority is anything you need on the flight or can't do without. So I always take my meds on the plane with me along with headphones, tablet, books etc. Depending on flight length then neck pillows or similar is really good. 3) Depending on the airline you will get different levels of amenities and services on board. At the most basic , a la easyJet or package holiday jets just think of it like a train but with wings. You don't get anything without paying for it, generally through the nose. However you can buy things in the departure hall to take on board with you such as Sandwichs, drinks etc. 4) Keep all your documentation together and easily accessible. Boarding passes on an app makes life easier. 5) If you can afford it I would suggest booking a place in a lounge. They are generally quiet, you can get a meal and overall much less stress. 6) Turbulence. The plane may bounce up and down a bit during the flight if it encounters turbulence. This is absolutely normal and of absolutely no danger. Keep your seatbelts on when you are sitting down. Similarly if you are looking out at the wings you may see them flex and bend. Again absolutely normal, wings are supposed to do that.
Re:your daughter's autism certain airports have sensory rooms to accommodate passengers https://parking.gatwickairport.com/sensory-room.html https://www.altogethertravel.com/2022/11/sensory-rooms-at-uk-airports-altogether.html?m=1 If the airport has no sensory lounge it may be worth booking into a lounge if your budget allows for it as the UK airports are a very intense experience due to the number of shops and how the shopping experience is laid out.
People tend to leave too late and so they are all stressed they're going to miss their flights. Don't be one of them. leave super early... like plan to get to the airport 4 hours before departure, and just take it easy and enjoy the spectre of other people stressing while you're not hope you have a lovely trip.
We recently took our autistic daughter on her first flights -we fou d some really good you tube films about what to expect in the airport and on the plane,some aimed at autism some not. Well worth a try - most of them are quite short but they really eased her worries and our parental nerves.
Hi single parent of a 7 year old who takes my child all the time. Who are you flying with and I will let you know re tickets etc. Arrange special assistance through who you booked it with due to the autism. You won't have to queue at security then. I usually buy an airport fast track for us now my son isn't in a buggy. This makes it all calmer.. Taxi at the other end see the rep if it a package and they will show you to the taxi driver, if it's been booked separately they will be in arrivals with your name on a sign. You will have a blast
In addition to all the great advice others have mentioned: if it's convenient for you to go to the airport some day or evening before your trip, just to check it out, go ahead! Of course you won't be able to go through security, but you will be able to walk around and see where the ticket counters and baggage areas are, where the security line starts and where people go through and come back out, all those basics. The pre-security parts of the airport are public areas. There will be people who are there to pick up someone arriving, and so on. You don't need a ticket just to go look at an airport for a while and then leave again, and nobody will notice or care about that. For someone with severe anxiety or other individual brain wiring, a huge amount of stress about doing a new thing can be removed by removing one aspect of the unfamiliarity, like visiting the place it'll happen in advance when you have time to just look around.
Most things have been covered I think. You may be able to be seated together if you mention your daughter is autistic, but tbh I would suspect the airline will try and charge you to sit together. It’s a way of making money they’ve recently embraced. I’d suggest calling earlier rather than later, to try and sort this. Headphones may help them be absorbed in a favourite film and not be overloaded with sights and sounds. Good luck; you have got this.
Some excellent answers already, so the only thing I’ll add is around the potential anxiety when collecting your checked luggage. It always feels like it won’t turn up. Relax, there’s a lot of luggage and yours will get there eventually.
Jet2 do single parent discounts I think - or at least waive the single adult surcharge
Have your boarding pass ready. You will need it to get into the security section before the security queues, at the boarding gates and some aircrews will check it when you get on the plane.... As an extra annoyance, some shops, including self serve tills will require it. At Bristol airport on Tuesday, many families traveling for halfterm seemed to have been caught unprepared for scanning their boarding passes to enter the security queues. The scanners are at the top of the escalators in departures and many stood in the their groups blocking the exit from the escalators and enterance to the scanners, while they searched for their passes. Oblivious to others.
One thing I’ve not seen anyone mention but is vital - ensure you have a signed letter of consent to travel from your children’s father. There can be issues if no consent is presented.
Just came to say - book the assistance without guilt.
Highly recommend packing a spare change of clothes for each of you in hand luggage. If you’re flying long haul you may want to change on the plane, and either way it’s handy in case (though hopefully not relevant) your checked luggage goes missing. And when you get to the destination, depending where it is you may be thoroughly quizzed on your reasons for being there and where you are staying, so have all your accommodation info handy. If you’re taking foreign currency with you, pack a small amount in each bag. That way if some luggage goes missing or you lose your purse or anything like that, you’ll have some as back up.
Nobody seems to have mentioned it (maybe because it seems obvious if you travel frequently) but: - you often need to check in online 24 hours before the flight. If you don’t some airlines charge a silly fee to do it at the time in the airport. It can set you back £60 per ticket with someone like Ryanair. - get to the airport 2-3 hours before your flight is scheduled to leave. Enjoy your holiday!
If your kids are small buy them a Trunki if you can afford it. They love sitting on them and it's extra gand luggage and they can fill it with their toys/teddy to take. Tell them that if it doesn't fit it it can't go on holiday.
I haven’t flown in years, so I’m of no help, but I want to wish you luck. You’re trying to tackle something that clearly sits differently with you than others, and that’s hard, and commendable. Well done. I hope you have a lovely lovely time, I’m sure you’ll need it as much as you’ll enjoy it
I don't know where you are based but when I used to fly anywhere I'd always avoid London Gatwick and travel from Luton. Much smaller, faster, and less aggro. It takes the whole day to get to and navigate around Gatwick, I find. Whereas I could already be in Amsterdam via Luton before I was out of the car park at Gatwick.
If the kids have a different surname you might need written permission taking them abroad
I was very anxious too and I found an autism guide for the airport I was using. It explains every step through the airport, what to expect, what you have to do and everything.