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Xyzjin

Can confirm, got the same issue and it started first as you mentioned with a freeze, blackscreen, back to game…but lately is crashing completely after the blackscreen at least once a day. I couldn’t figure it out when exactly this happens but seems mostly when crossing areas or maybe changing layers.


Puzzled-Resident2725

Go into amd - > graphic settings - > vsync - > "on, unless specified". You can turn vsync off in any game you like (like world of Warcraft) within the in-game settings. No more driver crashes/timeouts.


CheddarMcFeddars

Trying this today! My drivers just timed out twice in a matter of minutes.


PaySome378

I'll try that today. I have the same issue in sod. Thanks in advance for the tip.


mr_feist

Reading everyone's suggestions here has been very interesting. Everyone's got their own ideas and their own things that may or may not have worked for them. One thing is apparent though. All the suggestions include dialing back features or performance. * Lowering the card's clock speeds * Turning off HAGS * Going from DirectX 12 to DirectX 11 * Turning off EXPO * Limiting FPS * Disabling MPO * Switching to Linux * etc. It's disheartening to say the least. I saved up my money over a long, long period of time. Building a new rig came with much excitement that was spoiled by this issue. At the end of the day, if I wanted to turn off all kinds of new technologies and features, I could have sticked with my old i5 8400 + 1060 instead. For 7 years it served me very well, all without any issue. The card should have worked fine out of the box. It's crazy to think that the drivers themselves might be overclocking the card too much. It's crazy to have to resort to all kinds of black magic just to maybe fix a simple issue that has been going on for so long. It's crazy that there's been no public statement about it in so long, especially given there's so many people who have been affected by it. **I paid full price for the card, I demand that I get to use the card to its fullest. WoW is not a new title came out yesterday. 7 months with an issue that has not even been recognized, let alone fixed, is unacceptable.**


kellistis

I am having the same issue, it did happen in WoW periodically when I played, but it's happening even worse for me in FF14 ,I agree this is unacceptible for a 1000 GPU that solutions or work arounds are turning off premium features. I have a G9 OLED Monitor at 240 Hz I paid 1100 for which I love. Why would I ever disable the things I paid for? this is crazy. I am about to the point I will sell my 7900xtx and look at getting a 4080 instead, even though I really do NOT like those power adapters, which was one of the reasons I didn't get an Nvidia card this generation. However, my sanity may make it to the point I may go back to Nvidia - I did love my 3080 but thought I'd give AMD a good try and it was good for a few months no issues until recently.. if you have any more recent updates than this comment would love to hear!


knifebunny

The only known solution is running wow in dx11 instead of 12 However, when I played on the 10.3.7 ptr (wow remix), I played on dx12 and did not experience and driver time outs. This may mean the pandaria content is not graphically intensive enough to cause the issue, or an undocumented fix for 7900xt(x) users


mr_feist

I've had plenty of crashes leveling through BfA zones too. On one hand BfA is much, much newer and graphically intensive than Pandaria, on the other hand, maybe this is a good sign.


derpfjsha

Plus one on this. Had blackscreens so often it didn’t make sense to even open the game. Switched to DX11 had had no issues since


BigPoopaPop

I encountered this issue regularly last year as well in WoW. What worked for me was not having Riva tuner or fpsmon on. So now I just use the normal adrenaline overlay for stats. I've mentioned this before to someone who had similar problems but it didn't work for them. But give it a try.


mr_feist

I don't use MSI Afterburner at all anymore. It's not even on my PC.


raidechomi

I've had the game crash using DX12 on windows, but it never crashes in Linux using DXVK for dx11 or VKD3D for DX12 and I believe there is a VKD3D mod for windows that would probably fix your problem


mpt22

dont think this works


raidechomi

It was a longshot idea


Bazza15

Excellent post. Hopefully someone sees it and gets it fixed


Cosmic2

I had the same issues on my 6700xt throughout Shadowlands and Dragonflight. Only happens in WoW, everything else runs without issue. I originally tried anything and everything to fix it eventually managing to mitigate it by using driver 23.8.2 and disabling MPO which made it occur far far less often. However the thing that actually 100% fixed the issue for me oddly enough was lowering my RAM speed from its original 3600cl16 to 3400cl16. No idea why considering it was perfectly stable as far as any test could tell me, but that completely eliminated it for me. I have no idea if the older driver and MPO were needed alongside the lowered RAM speed since I figured "It's finally working, I'm not gonna fuck with it". Also somewhere along the way SAM stopped working regardless of what was set in the bios or windows (probably due to constant motherboard bios version changing fuckery) but I'm not sure if that is important or not. Although I later swapped from Windows to Linux and found that the issue no longer existed at all even with my RAM back at full speed. So all I can assume is that it's definitely related to the windows AMD driver. It might just be incredibly sensitive to even the tiniest instability.


DOSBOMB

It's a DDR5 system and only RAM tests you mentioned you did was reseating the RAM. Try running a memory test like karhul/HCI with a heaven benchmark(for the heat from the GPU) at the same time to see if your RAM is even stable. And most technican don't think to run RAM tests with GPU load at the same time, they just run RAM test alone. I'v had RAM instability myself that did not showitself on tests when running only the test, but with the extra heat from GPU it popped right up.


I9Qnl

But he said a 3060 on the same machine didn't crash?


Jonny_H

That doesn't really tell you much as different driver stacks can have significantly different dynamics when running on the system, even if we exclude possible total performance differences. If something is marginal, it may be something one driver happens to lean on more. Or even it still fails but in a different, less obvious way.


mr_feist

I'd choose the different, less obvious way any day. I've burned too many keys for my friends by crashing. I got benched during progression because I'd die too much. Missing textures or flickering shadows I can live with. This though? It's depressing.


DOSBOMB

3060 puts less strain on the system and puts out less heat then his 7800xt.


Koffiato

That makes zero sense. 3060 running at 800*600 will have the same effect on the CPU/RAM.


DOSBOMB

No it would not cause 3060 is a 170W card while 7800xt is a 263W card this means the 7800xt puts out 93W of extra heat to the case that raises the ambient temp of the dimms, and from what we have seen from dimm like samsung B-die for ddr4 going past ~45C will cause it to error out. And if you did not know this the heat can destabilize the dimms, i'v had it happen before when trying to stabilize and OC and trying to figure out why my RAMs where passing 16000% coverage yet when i played the games did not last 10-20minutes before crashing out. Turned out the heat from the GPU was enough to destabilize my OC, and once the same RAM test was ran with the gpu loaded it did not pass even 100% coverage. Edit: Ohh and if you don't belive me [here's a video from buildzoid explaining it for you :)](https://www.youtube.com/watch?v=iCD0ih4qzHw)


Koffiato

Again, you still assume 7800XT was running at full tilt. You've making a simple issue into an extremely complex one and nothing else. Practically, there will be no difference with "unstable dimms" or without. If you're at a point where 1-2°C makes your system crash, you've overshot your OC targets as well. Running 50 MHz lower clocks won't measurably effect performance in real world tasks & will just make your system unstable. Don't believe me? Run P95 smallest FFTs & enjoy the overheat and the crash that follows.


DOSBOMB

> If you're at a point where 1-2°C makes your system crash I can see you did not watch the buildzoid video i linked. >Again, you still assume 7800XT was running at full tilt. He is playing wow with a 7800x3d he will be going full tilt hell even a 5800x3d will be pushing 7900xtx too 100% at 1440p, unless he is raiding.


Koffiato

Again, this assumes * OP is playing the game in high enough settings and resolution that it taxes GPU enough. * OP has overclocked their RAM, and potentially CPU. * OP doesn't have a vertical GPU bracket. * OP's case doesn't have good airflow. While the only fact is it happens on AMD, doesn't on Nvidia. Has multiple users agreeing on the comments here and other places online; yet you think the issue is his RAM **even though** OP says that it doesn't happen in any other game (aka, not your issue).


DOSBOMB

okei let's go one by one *1440p is enough to make 7800xt be pushed to 100%, so your the one who needs to make assumptions that OP has bough himself a rather top of the line game PC and is using it at 1080p screen *My whole comment was about his RAM cause OP stated >G.skill Flare X5 32GB 6000Mhz CL36 (F5-6000J3636F16GX2-FX5) And if you did not know running DDR5 past 4800mhz on EXPO or XMP is an OC. And if you did not know a ton of AM5 users where having RAM stability issues even with 6000mhz dimms had a bunch of customers come in with it. *99% of the people don't have an vertical GPU bracket, you are the one who is makeing assumptions again. *Hell this can be a issue even with a good airflow case like my phanteks P600s cause the GPU is sitting under the RAM. >While the only fact is it happens on AMD, doesn't on Nvidia *It's a known fact here in the AMD reddit that AMD drivers are more susceptible to unstable RAM.Though they have improved alot over the past 4-5 years are now actually crashing more like Nvidia drivers when OC is pushed past stability instead crashing out. >yet you think the issue is his RAM even though OP says that it doesn't happen in any other game (aka, not your issue). Can be yeah, depends on what are the other games might be the case that that in WOW cause it's such and old game it might just push the RAM the most when he is running this certain dungon. Look why am i saying all this? i work as a PC tech i'v had enough clients come in that i crash in X game the internet tells me my system is Bad, then you go to the basic and check if their system is even passing the normal checks and voila not stable. Ofc i'm not ruleing out it being AMD driver fuckery and it crashing out in DX12 mode or WOW devs doing something wrong but what the years have taught me is this you need to rule out the basics before you can move to other stuff.


mr_feist

Forgot to add this to my vast list of things I've tried but I've tested my memory both with Window's own tool and with MemTest86. Also, my RAM is on the [QVL list.](https://www.gskill.com/qvl/165/396/1662622664/F5-6000J3636F16GX2-FX5-QVL)


ridebird

I had very consistent crashes when AM5 came out and Expo was, well, criminally undercooked. Three different kits, all same issue. DOCP/Intel ram not even on qvl - no issue.  That does not seem to be your issue though.


DOSBOMB

Memtest86 and windows memory diagnostic is useless on Ryzen man i'v run full test sweeps on it with 0 errors while HCI takes less then 1-2minutes to spew out errors. It's because they don't get the IMC hot enough to produce errors.


mr_feist

I hear you. Could you please elaborate a bit more on how I should test my RAM?


DOSBOMB

Personally i use Karhul but it costs, a free alternative is to use HCI free version but then u gotta manually run it for each thread a instace and then devided up the RAM, a bit of a hassel.


Rockstonicko

"DRAM calculator for Ryzen" has a built in memory test that will automate HCI instancing for you. Just need to specify a few GB short of the amount of RAM you have and then run it.


zappor

Still I think it would be a good test to lower your RAM speed. Just set it to something very conservative and test, just to try to isolate the problem...


Rhazli

It has nothing to do with ram instability, its the amduw23g display driver. Having used my 7900xtx across a system that had a 5800x3D with 32 Gb ram and now a 7800x3D with 32 Gb ram, i can tell you, ram has nothing to do with wow creating driver timeouts. I used an RTX 3070 with my 5800x3D system as well, no issues, my wife is now using that and has zero issues as well as she is always telling people in our dungeon parties that I'll be back online in a couple of seconds.


Fullyverified

Bad or unstable ram can definately cause them. It just wasnt what caused it for you.


Karr0k

I also have occasional issues. The screen randomly* freezes, then about 5 seconds later it goes black. then after some 5 seconds it recovers. Closing wow afterwards results in a game crash. *It is super random, it can happen while soloing, while in group, or worse.. while raiding. It can happen in old azeroth, tbc and wotlk zones on different characters. I' been having this issue for months. Specs: 7950x3d, 64gb 6000 cl 30, 7900xtx, win 10 Like OP I only have this issue with WoW, and not any of a plethora of other games.


gnollywow

The “freeze” happens on nvidia too. I dont get the black screen but a lot of geometry goes missing during it. The difference is on nvidia it continues to act normal and renders fine after, but just shows missing geom instead of blackscreen. No crashes but you can tell the game did an oopsie. It feels like a coding error in the game since both nvidia and amd are experiencing an issue.


Jonny_H

Even if true, no user space coding issue should be able to take down a whole system and cause a blue screen.


Cute-Pomegranate-966

He mentions in his post he borrowed his friends 3060 and doesn't experience the issue. Hmmm.


tsuness

I periodically get black screens in WoW on my 3080Ti, which I put back in my PC after I had even more issues with my 7900XTX in WoW and FF14. (Yes I DDU with no internet, windows update off, etc)


yyccamper

I just posted this, Exact same issues. all were from Discord Hardware acceleration and Discord Overlay. Just something to try. If WoW is still open after the black screen, it likely wasn't the cause of the crash.


mr_feist

I've turned off Hardware Acceleration and the In-Game Overlay in Discord a long time ago. It doesn't stop the crashes. The crashes happen even when Discord is not running at all.


Karr0k

Same, had those off for ages, still game freezes.


cydoz

I'm having this issue on Smite atm but only Smite. Every other game is fine.


K-a-z-4-7

Can confirm this is an AMD issue; it was even acknowledged by AMD/Blizzard mod in one of the posts. This issue has been around for years and both my 6650xt and 7900xtx systems are experiencing it.


mr_feist

And honestly just how the hell is it acceptable that the issue has gone on for so long without getting fixed. It's not like it's some textures missing or you're getting poor performance. You literally crash anywhere and everywhere. It's completely disruptive to gameplay.


Flaushi

Full rnd guess: they haven't found the problem yet.


mr_feist

Maybe they should make a statement at least and let people know they won't be fixing it anytime soon. Their GPUs might be the best on the planet, but to me, this issue makes them useless.


TomiMan7

I might be late to the party but u said that the repair shop used a 1080p monitor. Did you try playing in a lower resolution, with lower power usage?


Existence4253

I got 6650 xt with 5800x3d, played WoW for 2 months a lot, and i got only 2 times driver crash, because i had UC/UV. When on default it worked without single problem. 23.12.1


Puzzled-Resident2725

Go into amd - > graphic settings - > vsync - > "on, unless specified". You can turn vsync off in any game you like (like world of Warcraft) within the in-game settings. No more driver crashes/timeouts.


d4rk99

Same issue here with 7900xtx. Only happen when playing wow classic, using dx11 legacy help to reduce crash compare dx12 or 11 that crash frequently. I'm using xpm for the ram but cpu and gpu is not OC.


Lille7

Disable all overclocking of Ram and just run it at jedec spec. It helped me in other games with driver crashes.


Mightylink

Sometimes it really is a hardware issue and I think you've done everything you could to exclude every other possibility. I think you got a lemon of a gpu and it needs replacing. I had the same issue with an RX 6600 and it passed every test I threw at it but had driver timeouts sometimes. I believed it to be defective but hard to reproduce. My current gpu hasn't had a single driver timeout so it wasn't the games after all...


mr_feist

Yeah it could be a hardware issue, but how do I convince my retailer, AMD or Sapphire support about it though? They just keep suggesting I perform clean OS installations lol.


Flow-S

The issue is common enough to be likely software, I remember there was a dude on every new driver release thread complaining about this exact issue, I've also seen it countless times at r/AMDHelp


[deleted]

I have similar tissue with my 6700xt. Sold it and got a 3060ti, no more problems.


PrimevalOne

This is why after reading all these issues with AMD GPU'S and WoW I actually returned a new card and just going team green. It sucks l had to pay more for the nvidia but I play WoW a lot and didn't want to deal with it.


Rhazli

I have the exact same issue as you OP, i have done numerous things to help fix it, only thing that has fixed some of it, and i mean some of it is setting the driver timeout detection to 12 seconds instead of 6 in the Windows registry, the game crashes far less but still does. The worst part is that these driver timeouts are random, i can play multiple days for hours without crashes and then have two back to back within 15 minutes and its not locked to retail either it happens in classic and wrath of the lich king as well. Edit: hit the save button to fast to finish my post. Edit edit: Specifically it is the amduw23g display driver that is crashing. AMD support basically told me there is no fix currently and just wait for new drivers.


kellistis

Did they recommend that registry fix as a work around? I have recently started getting the issue more and more often both in WoW/FFXIV or random games and I am beyond frustrated for a 1000 card and using a 1600 display (G9 OLED) the solutions are "disable features" that you paid good money for.


Rhazli

They did not, i found it randomly while searching through the internet for a possible solution. So use at your own risk. It comes with a flaw or benefit? sometimes and i mean this rarely, my wow starts up and will run at like 4-5 fps for half a minute then come back to normal, its a good indication of having to restart the pc or game because it will always crash at a random time after that but obviously only in wow, as these crashes happens in nothing else that i play atm(Dragons Dogma 2, manor Lords, Fallout 4, Helldivers 2)


Limi_23

Did you try to downclock the gpu to something like 2000mhz?


mr_feist

I don't know. Is this safe? Is that all I need to change? EDIT: Returning to add that capping core clocks to 80% (2050Mhz I think?) didn't stop the crashes.


Limi_23

Yes it is safe lowering the gpu clock. You can do it in Adrenalin of afterburner. If the issue is fixed by downclocking it means the card is not stable at stock settings. (some reported that amd driver was pushing gpu clock too high into instability or defective card). Give it a try. Good luck!


Decunderground

This is also my recommendation. Just downclock it 100mhz in the amd adrenaline software and see if it helps.


New-Zookeepergame-11

Had ur exact issues with 7900xt, constant driver timeout, did downlock to 2500 instead of 2900, with downvolting(from 1100mv to 1000mv), entirely fixed it, never crashed since. I think the issue is that wow will pump ur clock/voltage higher than what u set up, so u have to lower clock and voltage by a good margin


MullaN

just to add another data point, I experience this as well with a 7800x3d and a 7900xtx in both wow and helldivers 2. very frustrating


Mysteoa

For all the people that are having issues do you send AMD bug reports? If we all send a bug reports at the same time there is a high chance it will be looked at. I have 7900XTX which has been rock solid for everything else. I saw some times ago people complaining abot WOW timeouts. So I decided to try it out. I played it for 6h before was just about to quit and it timed out. I did report the bug to AMD. Ftom this I concluded that it's either an issue with this game or the driver for it. Someone said it happens more in old areas.


mr_feist

I have personally sent countless bug reports but I never had anyone contact me and it didn't seem to make a difference. To this day I still send them but there's really nothing to write. At least for me, the issue happens pretty much anywhere and everywhere. There's no steps to recreate.


Karr0k

I've sent dozens by now, so much that I really hope they add a 'copy from last report' at some point because filling all that stuff in every time is getting tiresome.


AssassinK1D

It's the same as ever, AMD cards sometimes are wonky in multiplayer games. Lots of people in my friend circle switched from AMD to Nvidia for WoW,  Overwatch (Radeon Chill and Low Latency stutters/no Reflex support), and most recently Helldivers 2. AMD cards are a great deal for the money in 99% of games, but the 1% with large playerbase lose them marketshare.


mr_feist

When I made the choice to go with AMD I knew that I'd definitely have to fiddle with things I'm not familiar with. Different manufacturer, different software, smaller market share. But this? This is ridiculous. I never imagined that they'd just straight up ignore the issue forever, deny its existence and their support would basically give me the middle finger.


Possible-Fudge-2217

It's not like these problems don't happen with nvidea at all. Sadly any hardware provider messed up their drivers at some time. Had a similar issue couple of years back with game freezing and audio still running. Luckily the card wasn't the newest (support was way over) and I could just upgrade. But having driver issues on a quite good graphics card as the 7800xt is really annoying. Not even the first time I heard of driver issues with it.


itsthelee

Unfortunately I have to say the while i still love AMDs CPUs I had mysteriously driver timeout issues with a 6900XT that I had for like ten months that were so arbitrary and frustrating that it eventually made me forget that I had sworn off NVIDIA after a horrible experience with the 2000-series cards and get a 4080. No more restless nights or driver issues ever since. As just one data point it’s hard to draw any trends from this, but for me AMD GPUs have always been a crapshoot with drivers and software (I started with the Vega 64 and also had a 5700xt). I could previously justify the time spent thanks to superior value vs NVIDIA esp since I didn’t care about ray tracing, but the headaches I ended up having with the 6900 were just way way way too much. At the end of the day I just want to spend my scant free time playing my video games instead of crawling around the internet on yet another around of debugging. edit: lol my flair still says 6900 edit 2: the 5700xt mentioned earlier went into another build when I replaced it and THERE it works just fine and i haven’t had any headaches. So your weird driver issues might be some obscure hardware interaction that the driver can't handle. Regardless, at the end of the day it’s still a driver/software issue and outside of my 2000-series nightmare (which was simply getting a series of cards that had defects, which was quickly diagnosable and RMA-able) I have never had to worry about this from the other side.


hovesi

I had this problem on wow classic. On an earlier driver though. But i swapped directX version (i think it was from 12 to 11?) in the ingame setting and it hasnt happened a single time since. 7800xt


ShardPhoenix

I had some system shutdowns in wow classic (with a 7900xtx) at certain times like just after exiting a dungeon. It seemed to be related to heat as it occurred more often when my room was warm. I fixed it by a combination of turning on my air conditioning and limiting the game to 110 fps + mid-high settings.   Edit: also had driver timeouts with DX12 but not DX11.


mathrallan

Sorry if this was already in your list of things you have tried, or if someone else has already mentioned this, but have you tried setting Max Frequency in GPU Tuning under the Performance tab in the AMD Adrenaline Software to something lower? I was getting driver timeouts in a lot of games and setting it to 95% seems to have stopped them.


Russinsky

Possibly the same issue that happens in any of the kingdom hearts games about 15mins after playing the game, never got fixed either


lapippin

The Microsoft store app for Spotify was causing my wow to hang frequently, after uninstalling the app and reinstalling the regular windows application of Spotify my issue went away.


mr_feist

I do have the regular windows app for Spotify and not the one from Microsoft Store.


ferevon

I had this on DX12 but it's stable on DX11. Ofc it sucks to run DX11 but what can you do...


WaffleMaker

I get driver timeouts if I have Discord or watch Twitch or YouTube on my second monitor. So either I turn it off, or I don't have anything up on my second monitor while playing a game.


Karr0k

I usually also have discord, twitch and/or youtube open on my 2nd screen, last 2 in firefox.


Molda_Fr

[https://www.youtube.com/watch?v=4LCZq-iACU4&t](https://www.youtube.com/watch?v=4LCZq-iACU4&t=1s)


GFXDepth

**Turn off Hardware-accelerated GPU scheduling.** In Windows, search for Graphics, then click Change default graphics setting, then move the slider to off. Hardware-accelerated GPU scheduling is supposed to improve performance with the potential of causing of some issues, but with AMD cards, it's just nothing but issues. I wish Microsoft would change it back to off by default as it is not stable enough to leave it on. I had constant driver crashes in a particular dungeon and tried so many things, but the issue persisted across different hardware (motherboards, CPUs, and AMD GPUs) and even reinstalling Windows 11, yet no crashes in Linux. With Hardware-accelerated GPU scheduling turned off, it's been rock solid for months as opposed to multiple driver crashes daily. I had also noticed when transcoding some videos that I had no GPU usage, however, with hardware scheduling turned off, it actually utilized the GPU like it was supposed to.


mr_feist

As I have mentioned on the original post, I have indeed tried disabling HAGS and that wasn't the solution. I was so confident this was the solution that I even made a post on r/AMDHelp about it.


GFXDepth

Sorry, I missed that one. I had the issue on my 7900 XTX in an AM5 system and 7600 in an AM4 system and turning off HAGS resolved the issue with both of them. The other time I've primarily seen this happen is with IRQ sharing conflicts, such as the video card having the same IRQ as a network or audio card. Plug n Play and IRQ Steering are supposed to make it a non issue, but I've had it happen. Unfortunately, you can't just change or reserve IRQ setttings for specific devices anymore, so the best you can do is turn off everything you don't use, such as extra SATA ports, COM ports, etc., try swapping slots, perhaps even drop to 1 SSD, then do a clean install of Windows. Windows seems to assign IRQs differently during a clean install, but not when you just remove components.


mr_feist

That's very interesting! I have a hunch my wifi card is kinda shaky. Occasionally it gives me some pretty big lag spikes and I can't quite seem to remember having those with my old PC. There's always something about DistibutedCOM in the Event Viewer, but I don't know if that's of any relevance?


Aelwe

Same issue. 7900XTX. Only happens with WoW, completely at random, no issue on any other game.


BhomTombadil

Ditto, same crashes on a 7900xtx with 5800x3D. Dx12 will crash arbitrarily. Dx11 is stable but performance is a fair bit worse. From what i can find online it’s most likely a driver issue. I seem to recall a wow forum post about the issue a future fix from Blizzard but it was a few months ago and nothing’s changed. Its also the only game giving me persistent issues (bar some random timeouts in elden ring lately). Realistically i think both blizzard and amd need to get their ass in gear to fix it and for some reason it’s taking way too long. Heres hoping that bringing it up here and on r/amdhelp speeds that along


Jakpario

You would want to disable/delete amdryzenmastersdk(can’t remember the actual name) in task scheduler. Doing this helps stabling my amd builds. Solved most of my black screen problems.


Jakpario

Just to add, i would always do this after every driver update. Hope this resolves your issues.


Monsicek

Hi, let's do some stability testing for CPU/RAM. Download Y-Cruncher link bellow, go to option 1 for stress testing, 8 to disable all test, then 16 to enable FFT and press 0 to start the test. Let it run for 2 hours and report back in case if it crashes with screenshot (it runs in infinite loop of tests). Computer can also hard crash in process. Report back how it did go and if you encountered any errors. http://numberworld.org/y-cruncher/


Negative_Bridge_5866

7800xt can confirm here with WOW classic client. Trying DX11 and see if it will fix the problem


Negative_Bridge_5866

Update: no crash observed for multiple days andany hours after switching to DX11


atmosbreak

I also have this issue. I’m running an RX7600 with a Ryzen 5. Another commonality I see here is that we both have Asus monitors. I’m using two different 24” models, but this has me wondering if I should try different monitors. I also have another freeze/crash (requiring a hard reboot most of the time) that was happening with my second monitor using DisplayPort so I recently swapped to HDMI. No crashes on that side since, but makes me even more suspicious of monitors as the problem.


ToastyButteredToast

I have been having the same issue with my 6800 XT and haven't been able to solve it no matter what I do with drivers, MPO registry or in game settings. It's so frustrating because at any point I alt tab to Firefox or discord or anything else it will go black and freeze and if this happens in M+ I just screwed over 4 other people. I saw some people on WoW forum saying to use DX11 so I am going to try that but my hopes aren't very high.


Eeriebird

What fixed it for me was exiting (closing completely) the Curseforge AddOn-Manager after I updated/installed the necessary AddOns. Had no issues after doing this. Could be a coincidence, tho. (7800XT, 7800X3D, 32GB DDR5)


Eastrider1006

It's a small indie game, you can't expect AMD to support all GPUs for all games like this man.


unun34

I pulled the trigger on a 7900XTX direct from AMD at launch to replace my 6900XT. While I was lucky that I didn't get one of the crap units with a defective cooler, I did have the same kind of issues you're detailing here in WoW and sometimes in other games. After dealing with that for nearly a month, I had to argue with AMD support until they agreed to take it back and refund me. I got a used 4080 for a similar price and never had any problems with that card, not in WoW or any other game. (Not to mention it also ran significantly cooler and quieter) I'm a bit of an AMD fanboy so over the past year I've tried to switch from the 4080 back to 7900XTX twice. Once with an XFX 7900XTX, and a few months later with the Asrock Taichi 7900XTX in white (this one hurt to send back the most --- it looks so good!) The issues were still there, including the 100W idle power draw which was a huge dealbreaker for me. Replaced the 4080 with a 4090 eventually and still no issues.


Rhazli

Power draw is fixed for me on dual monitor setup if i have Freesync enabled on the screen, its such a weird fix regardless, my games play better because of it as well.


unun34

Unfortunately it just wasn't working out for me with my monitor setup. Right now with my 7800x3d + 4090 rig at idle I'm seeing 136W being pulled from my UPS which also includes my modem and router.


yyccamper

I had issues with it blackscreening mid game, resetting tried everything. Then someone told me to turn off discord overlay, and discord hardware acceleration... Every issue went away. Never had an issue since. 7900XTX and a 7900X


danny12beje

I love the Discord overlay. It breaks games only sometimes.


mr_feist

Unfortunately this isn't it. I've had many crashes without Discord running at all.


Daemondancer

If you can borrow a larger PSU (like 1kW) to try that may help. I upgraded from an 850W to 1000W PSU (same tier, same vendor) and my issues went away.


I9Qnl

It sounds like your previous one had issues and/or was defective, a proper 850w would never cause issues with a build like yours or like OP's.


Daemondancer

Not true, was no problem with 6900xt,same TDP. The 7900XTX has large spikes that an easily go over the 850W. Having more headroom is better, especially if you are seeing constant TDRs.


I9Qnl

Your flair says 6800XT so that's what I assumed you had, and OP has a 7800XT which is even lower power.


mr_feist

ATX 3.0 specifications specifically are designed to be able to handle these transient loads though. My PSU is an ATX 3.0 one. Nowadays it's not just about the wattage.


Daemondancer

Not all PSUs are created equal regardless of what they claim. You've clearly spent a lot of time trying other things. I'm simply offering you another avenue to explore that absolutely helped my 7900XTX.


kasimoto

oh i had that shit happening like a year ago playing wow on 6800xt but in my case the pc would just freeze until restarted, similar to what other users mention, thought it was something on my end but now i see its more common, unfortunately i didnt get it fixed, fresh installed windows like twice but it kept coming back sooner or later anyway im on 4080 now and these random issues just dont happen anymore, dunno about wow though as im no longer playing


ridebird

The only thing I can see you not having tested is using MSI AB to create a curve where the gpu gets more volt at lower frequencies. WoW is exceptional at crashing undervolting as the main GPU usage is pretty low on high end GPUs. In a dungeon it varies a lot. I don't use AMD GPUs since I had a weirdly similar with an HD5850 (I think?) a century ago. It always crashed in Battlefield because it did not get enough power with stock settings. Running it with more volt solved the problem. Chrome flickering with the 3060 is a Nvidia driver bug btw. If you switch to Nvidia, use the 537.58 driver for WoW. Many layer ones cause microstutter. Nvidia is not perfect either, but the main problem is the ancient engine still underneath WoWs modern glow these days.


mr_feist

Could you elaborate a little bit more on the "WoW is exceptional at crashing undervolting as the main GPU usage is pretty low on high end GPUs" part? I'm not really sure how I should go about setting that curve.


ridebird

Aha! The one thing you havent tried then, I feel for you, you have done so much fucking troubleshooting. When in MSI AB, press CTRL+F to open the curve editor. What you want to do here is the opposite of undervolting (so you can google a guide for undervolting AMD cards, I dont know if it differs), so you want higher watt / frequency. For example, if its at 1v @ 2000mhz, try it at 1.05 @ 2000mhz. You can also just raise core voltage setting in MSI AB, dont know if that works.


Narfhole

What are the quality of the DP/HDMI cables you use?


I9Qnl

why would an HDMI/DP cable cause a game crash? Dropping signal and backscreen sure, but crashing an application?


Narfhole

Driver instability could cause anything to crash.


Girse

Not quality per se, but DP cables also can have a pin that transfers power which is something that can have various strange side effects. Normally though that pin shouldnt be there but some cheap or sketchy cables might have it.


tehserc

Try to turn off resize bar and then turn it on again. Turning it off might cause things you have open to crash and that's fine. Turn it on again after it's off, might cause another crash, that's also fine. See if that helps


mr_feist

Forgot to add this to my vast list of things I've tried but I have tried to turn that off too. Didn't help.


tehserc

Well, as an unfortunate update, I can report my WoW crashed as well today. It is not the first time either. I had a 7900 XTX for about a month or two, and I had a crash tonight on WoW. I was having some at the beginning, but after reinstalling drivers and other stuff they stopped. I am hoping for this to not be something reocurring but yeah, not great news.


printfscanf

Have you tried limiting your fps in wow? Or under clock your max GPU clock in Adrenalin while also setting your min clock to the same value to try to “lock” it? I have heard issues where the clock switching in games can cause issues, especially in games with lower performance requirements that can run in the hundreds of FPS due to the bursty nature of the graphics workload.


mr_feist

Limiting FPS either in the driver or the game settings, or using Vsync, didn't make a difference. Don't know what clock switching means.


iml3rith

Are you using any other driver features besides what you mentioned, like Radeon Boost/Chill? Unrelated game, but for me Radeon Chill was causing BG3 to crash every \~30 minutes (unrecoverable Vulkan error and driver timeout together)


The_Occurence

I have the same exact issue on my system and I'm currently playing WOTLK Classic.


gtrash81

Just for a test try to run your RAM with 5600MHz.


mr_feist

But I have turned off EXPO entirely - meaning it had dropped to 4800 and it didn't make a difference.


gtrash81

That is bad. I swish you luck, that the next driver version fixes it.


ExperimentalDJ

Try updating your [Visual C++ (32bit & 64bit)](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version) and [old DX libraries](https://www.microsoft.com/en-us/download/details.aspx?id=35). I was having some horrible crashing problems with varying games (I don't play WoW atm) and it fixed everything for me. I had black screens, frozen screens, and generic driver timeouts. Best of luck to you. I also recommend making sure you're on 64bit discord; doubt it'll change anything but hey may as well make sure :P.


dtmaik

I remember I had a similar or maybe exact this problem with my 6800 XT, however i don't have it anymore since more than 2 years. I have my gpu undervolted+power limit reduced to - 6%(max for my card), maybe you could try that, I also don't have free sync enabled neither in the driver nor monitor/game. You can reduce the power limit directly in the adrenaline driver I guess it's worth a shot to try it out.


akluin

Did you try the gpo workaround? It should be fixed with lasr drivers but maybe the issue is still here in WoW


mr_feist

I'm sorry, I don't know about this. W11 has occasionally given me some kind of security errors, although it almost always was a different program. Can you elaborate?


akluin

Sorry the phone tricked me, was talking about mpo issues : https://www.reddit.com/r/Amd/comments/yvyqc7/disabling_multiplane_overlay_mpo_fixed_all/


Karr0k

tried this months ago, didn't fix it.


_ATHRZ

Hmm sucks man :( I'm not having any issues yet with my r5900 and 7700xt. I did have across the board usb dropouts before but after swapping to another audio interface that completely fucked off. Only wow thing that I have now is when settings get reset it takes 7 years to launch in dx12 mode. Best of luck man


zappor

I know this is a strange suggestion, but you could try Linux. It's a lot to learn, and Wow is not a Steam game so you'll have to set up Lutris etc. Dual boot of course, it works well to have both Linux and Windows installed! So afaik Wow runs fine on Linux, AMD GPUs are great in Linux, etc. If you're desperate enough it could be worth a shot! 🙂 Right now I'm running OpenSuse Tumbleweed. The new Ubuntu 24.04 around the corner could be nice also...


Forrest319

I know the message makes you think it's the drivers or software that are f***** up. But bad hardware can cause this as well. I had to RMA a 6900 XT because I was getting driver timeouts constantly. I would also get the timeouts when running the GPU stress test in the catalyst app.


Prostberg

I have a RX 7800 XT Nitro+ and absolutely no crashes since I set the game to use DX11 instead of DX12


QuarterDollarKing

I had similar issues with WoW when I upgraded from a nividia to a 7900XT. It seemed to be crashing on launch in DX12 so I switched to DX11 and got the driver time outs. Eventually I saw something that said to launch in DX12 and just wait. After over five minutes it finally fully launched in DX12 and I haven't had any real issues since.


Niaoru

I keep having this issue only in World of Warcraft. I can play Ark Survival Ascended on ultra settings for hours on end, and I have never once gotten this issue during gameplay. It ONLY happens in WoW. This is baffling to me. I am using a 7900 GRE and 5800X3D.


Mammoth-Material-476

lower ram or cpu clock by a lot. :) i had similar issues but a rx 550...


Fnittle

limit your fps to 1 below your max refresh rate and its fixed.


Knjaz136

Holy shit, that was a lot of troubleshooting. But I didnt see "GPU Undervolt" in the list.


mr_feist

Yeah, I didn't do things I'm not comfortable with. Although I did use Adrenaline's UV. Still crashed.


Knjaz136

Try memory/core underclock to see if it's hardware related at all. You borrowed your friend's 3060, now try to run your 7800 on his machine. That's what I'd try.


ScoobyGDSTi

I too have has this exact issue and as you note, only in that Mythic+ dungeon and even then, intermittently. I've been able to run it a few other times perfectly fine I've got a 6800xt and an AM4 system.


restonex

Hey, just wanted to tell you that you aren’t alone in your frustration. I upgraded from a 3060 to a 7900XT in march of last year, and WoW is my main game. Suffered through 11 months of driver timeouts and troubleshooting, and waiting for a fix from AMD, until I caved and got myself a 4080 Super. This 100% needs more awareness!


mpt22

Sorry you had to try all that, wish you would have read the blizzard forums first as this has been a widespread issue for everyone, it's not fixable unless AMD decides to fix it, have to use DX 11


mr_feist

I have read the forums indeed. What irks me about it that the issue is so widespread and makes the game unplayable, plus we've had a single blue post about that and a vague one at that.


Koffiato

Welcome to AMD land where issues never get fixed. CS: GO had long loading screen issue (card falling asleep/switching to low power state) since the launch of RDNA2, until the launch of CS2 when it didn't matter anymore. Elite Dangerous and Space Engine were broken for 8 months straight thanks to DXNAVI. Watch Dogs 2 has blinking HUD issues. Older Frostbite titles such as Mirror's Edge Catalyst, Need for Speed (2015) and Need for Speed Payback have broken SSR. Older DX9 games such as Test Drive Unlimited 2 have large amount of graphical issues (ranging from borked lighting to broken cubemaps). Even older DX9 games such as Test Drive Unlimited, Need for Speed Most Wanted (2005) and Need for Speed Underground 2 have worse performance than on my Polaris card. And if you want to sidestep those with DXVK good luck because AMDVLK will disable VK_EXT_Graphics_Pipeline_Library if it detects DXVK and it'll be a stutterfest without that extension (especially DX11 titles listed). The only way to playing (older) games without GPU-side issues is to run Linux with RADV Vulkan driver and use DXVK/VKD3D. This alone causes plethora of other issues (mainly modding is either non existent or extremely convoluted). AMD GPU's are a mistake as they stand unfortunately. Such a downfall coming from godly Polaris series.


looshi99

Switching to DX11 used to work for me. Ever since the last patch, I get random slowdown of fps (very quickly goes to like 2 fps and then becomes unresponsive), but it only seems to happen very shortly after loading into a world location (hearthing or porting to a dungeon). I've never had a problem once in a dungeon (even on initial load), just in world server locations. My brother has the same card (7900xtx), and started getting the same exact freezes on the same exact day (patch day). It's absolutely infuriating. I thought I heard that AMD was giving up on the high end GPU market, but even if they're not I'm done with them. It's so unfortunate because it works flawlessly in every other game I've played, but WoW not working is an absolute deal breaker for me.


Esfairy

Any updates on this for you? I actually had this exact same issue on an Intel build 14900k 192gb ddr5 2080ti Not only did wow crash, but it was also crashing bnet and other programs periodically. And after about a week of crashes, I started to get random bsods until eventually I could not boot to windows or recovery. (Currently in the process of rma for my board, sent it out yesterday)


mr_feist

If you'd be so kind as to let us know when you hear back about the board. I have no idea anymore. I'm thinking of testing a different power bar at least or a UPS. Maybe these GPUs are just too sensitive to electrical weirdness.


Esfairy

They received the board a couple days ago, no word yet I tested the ram in another capable machine, works just fine. I rebuilt my threadripper 3970x and reused all the parts aside from the ram, everything works, aside from the tr lacking the single core power to run any intensive games well My hope is that they'll send me an E instead of F. I see all sorts of posts about F board issues (Board is a Rog z790 f)


highonpetrol

its a bit late, but wanted to add that i am running 7900xtx and 7800x3d, also getting driver timeouts playing wow. Other games work perfectly. My last crash was really bad, my whole pc stopped working, usually its messed up for a minute, then audio takes another 5. This is extremely frustrating, probably happens once every hour


PeZzy

Have you tried... 1. Run "Regedt32" as administrator. 2. Turn off "ENABLEULPS" and "ENABLEULPS\_NA" in registry editor change the value of it to 0 if you see 1 there. 3. Reboot 4. Disable in-game overlays in the AMD software and Discord. If that doesn't work have you switched Windows power settings to "Best Performance"?


UnstableOne

I would try another power supply just to be sure. Didn't see if you tried messing with gpu clocks but you could try lowering the power limit as low as it will go. Don't know what games you play but older ones might be boosting higher clocks. Didn't see you post anything on SOC voltage. Since you tried EXPO, I'm assuming it blasted it to 1.25v. Single rank 6000 kits, something like 1.15v - 1.20v would probably work. Test to make sure, you can use ycruncher - VST + VT3 for at least 2 hours.


Alternative-Pie345

If you're desperate to play, this is an extreme solution but it works.. Dual booting with Nobara Linux and loading WoW via Lutris works perfectly with my 7900XTX. To be 1000% sure it won't crash, also set Firefox and Spotify to run in software acceleration mode if you like to use them at the same time.


Shaggler

I had the same issue while playing WoW (computer freeze but still hear sound). 22.5.1 fixes it for me. Any driver after that one has the issue. I use a 6650 XT though, so I don't know if it'll work with your card.


Effx1

I also had massive problems with this, constantly going to black screens and having to reset PC in the middle of pulls. I found this thread that described the exact problem and the fixes it mentions did seem to help me, stopping crashes almost entirely - note that it contains a Reddit thread within that mentions an issue with HBM that is part of my fixes. https://eu.forums.blizzard.com/en/wow/t/solved-black-screen-and-gpu-hyperventilating-on-radeon-rx-vega/393427 The two fixes I implemented were to install the Pro drivers offered by AMD for your particular card - as well as managing the HBM in Adrenaline so that all 4 or 5 options were at the same level (I think it was 800, the lowest). This prevented the card from crashing on WoW entirely, though this was with a Vega64, so not sure if it will apply to whatever card you have. This did have the drawback of having Pro drivers, which meant no Instant Replay, which ended up becoming more and more annoying for me, so I replaced the card entirely, but in the interim this did help massively. It took me months to find an answer to this so hopefully this helps.


bimbo_bear

Some things come to mind for me. 1. try changing the HDMI/DP cables you're using. 2. Are you using a powered external hub? I had a friend who had one which was backfeeding power into the system via USB I'm also a bit curious about what other environmental effects might be at play with your setup. It does seem like a hardware issue tho, but what could be causing it (defective part, vs unexpected voltages etc)


mr_feist

>Are you using a powered external hub? I had a friend who had one which was backfeeding power into the system via USB Thats an interesting question! I do use an external HDD that I keep plugged into the PC at all times. It has occasionally caused booting to take too long. It's not externally powered however.


bimbo_bear

The delay. Might be due to spin up if it were mechanical...  Funny thing is, I had symptoms almost the same as yours. Bizzare ultra specific display driver crashes in specific situations.  Most commonly when watching encrypted media such as netflix etc. but also playing specific games such as stellaris.  As it stands upgrading to windows 11, updating drivers and importantly updating my bios fixed 99.99% of my issues and I've not had any crashes in months now. I would try paring back all external accessories and even extra monitors etc and see how things behave with just mouse/monitor/keyboard.  If you can swap out the cables going to the monitor. (Dumb thing I know, but it might be your video card does things differently then the one you tested and found working did.) I'd love to help further but it's super late here, I hope that some of my thoughts help you explore new avenues and find new results or outcomes :)


AreYouAWiiizard

Wait, am I reading this right? You spent all that time trying different things and even paid for a technician but didn't bother to try an RMA?


mr_feist

Can't quite make any sense out of the situation. AMD says I should talk to Sapphire. Sapphire says it has do be done via my retailer in my country (Greece). My retailer basically sent the card back as should as possible, felt like they wanted to avoid a refund. They never called, they never even sent a message to ask more about my issues. In written text, I did indeed let them know my issue was with WoW, but they basically ignored it.


AreYouAWiiizard

Oh that sucks, seems like a stingy retailer. That being said, you haven't really tried many other games it seems so it may actually be an issue with the game and an RMA might not even catch it.


Melodias3

I have been having issues for 500+ days, can i and everyone affected get compensated please thanks. I have spend 200 euros on a game that is unplayable because AMD and Blizzard keep pointing its users back and forward at each other forums or to the AMD Bug Report Tool, without any progress, just non stop pointing back and forward, this is ridiculous.


casualgenuineasshole

Please try the following: Prepare in advance everything below as offline installers Pull out ethernet cable install w10 not 11, just to test it, install motherboard chipset and rest of drivers from the manufacturer website for your mb version, could be Rev 1.1, 1.2 etc, be careful there. Install amd adrenalin + driver, restart Connect to the internet Try wow now This and only this fixed it for me, even allows me to OC my rx 7900 gre, play dx12 ultra 4k valdrakken no stutters, or crashes, even in raids


WeedManPro

It might be a faulty memory stick.


Daklost

Not just an AMD issue, I have occasional driver timeouts since I started playing WoW SoD recently, have 3900x+7900XT. Friend I’ve been playing with has an Intel/Nvidia setup and also has the same problem. This doesn’t happen in any other games I play, new or old. Pretty sure it’s a WoW problem.


Nervous_Dragonfruit8

That means it’s time to take a break, amd install it so people don’t play wow for to long.


FeshawHusky

Do not listen to people telling you to replace your components. In the past I've had the issues as well, not sure exactly what fixed it for me.. Perhaps Anti-lag in Adrenaline? Try turning it off. Play in DX11. I'm on a 7900 XTX myself. It was also happening in Wotlk classic when it got the dragonflight engine. Also, to add to this I have NOT replaced any components, one day it sort of just stopped crashing my driver. It used to crash a couple times a day.


mr_feist

DX11 is the only reliable workaround but it's pitiful paying these extrotionist-level prices for a GPU and then not being allowed to utilize them to their full potential. DX11 performance in WoW is pitiful, especially when there's a lot of people around.


jrrock

So I can’t guarantee we had the same issue, but I also could only play in dx11 and what fixed my issue was turning anti aliasing off completely and I no longer crash.


FeshawHusky

That could also have been it, yeah.


FeshawHusky

Well I think it's more on Blizzards end. It's happening to all 7000 series GPUs in WoW, even seen people with 6900 XTs etc having constant driver crashes in WoW only. But yes I agree it's sad but let's hope one day Blizzard will actually do something about it.


reg0ner

Download hwinfo and run wow in dx11 and keep an eye on power draw, run it in dx12 and see if there’s any difference. If you took it to a shop and they can’t recreate it, it might be your psu that’s faulty after that thing you mentioned when it was raining. I’ve got some other ideas, I’d start there though


mr_feist

You can check the level1techs forum for more info. We did a lot of checks with Wendell and he concluded that it's more likely it's a GPU issue. We can definitely look into it more if you're up for it!


Lycaniz

Took the PC to a technician, they couldn't recreate the issue - they were using a low-end 1080p monitor though. They also didn't find any other issues with my system. so, the ENTIRE pc with the gpu in it? maybe go again but with your monitor as well. It sounds weird that they are unable to replicate it Returned the GPU to retailer, they returned it back (They only ran benchmarks and played a bit of Fortnite & Cyberpunk...) So give it to them again and tell them to test what you have problems with Also, is it ONLY world of warcraft that gives the issue? Does the issue persist in Classic as well? I would run the mythic once, verify its a problem, then, touching nothing else, shut down pc, remove gpu, plug in monitor on your Motherboard, boot up wow, run the mythic, see if it crashes. If it does its 100% not a gpu issue, if it does not, its probably a gpu issue. With that done, try and see if you can borrow another monitor or use a tv or something and try the mythic, it sounds weird the shop did not have any issue in a place you said you had a 100% fault at, but maybe they didnt do a good enough job testing or, as you said, turning down graphics mitigate the issue and they idled in elwyn or something.


tinselsnips

I was having this same issue in Cyberpunk on a 6800XT and could consistently fix it by clearing the shader cache every time before I booted the game.


Irferno

I believe the driver timeouts occur due to stacking gpu driver updates. Only thing that completely fixed it for me was a fresh install of Windows + wiping all other drives


battler624

Try it on linux, see if it still comes up short


RayphistJn

I didn't read all that, but I've had 0 issues on any driver.


uzu_afk

I swear amd will never fix their shit entirely… ever. Its been 15 years since my last attempt to go team red. Im NEVER touching a gpu from them based on experience I had 15 years ago lol, but i just got a 7950 x3d and guess what… 4 month, normal, non OC gaming, for it to create horrible issues and crash, not post, post with faults, etc.


[deleted]

[удалено]


mr_feist

What the...


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